Hospitable.com Reviews (259)

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Reviews

Hospitable.com Reviews (259)

View 1 Video Reviews
4.8
259 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and automation features of Hospitable.com, which significantly streamline property management tasks and enhance guest communication. Many appreciate how the platform integrates multiple booking channels, allowing for efficient calendar synchronization and messaging. However, some users note that customer support can be slow to respond, which may impact the overall experience.

Pros & Cons

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Kirsten S.
KS
Kirsten S.
Real Estate Broker
Small-Business (50 or fewer emp.)
"Hospitable has helped me streamline my Vacation Rental Business"
5/5
What do you like best about Hospitable.com?

Seamless integration with AirBnB and VRBO. I like that I can update my prices in Hospitable and it will automatically update my pricing on both AirBnB and VRBO immediately. It makes it easy to keep things consistant. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

So far they are staying on top of my needs as a independent property manager/homeowner. Review collected by and hosted on G2.com.

TR
Tanya R.
Short term property manager
Small-Business (50 or fewer emp.)
"Saves me a lot of time and work"
5/5
What do you like best about Hospitable.com?

I am using Hospitable for my 7 listings to combine all bookings and enquiries and to sync all calendars and prices. It's even succeeded my expectation with the AI messaging, automatic messages, the new dynamic pricing and there are constant updates and improvements which save me a lot of time and work and make hosting more save with the verification and deposit process. It's very reliable and I like just having to use one app for all bookings. I can easily scale my business now and can work more efficient and professional. Taking direct bookings with automatic agreements is another great bonus from hospitable. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

The app doesn't work offline and when I travel, I can not use it. Review collected by and hosted on G2.com.

Response from Miles Hobson of Hospitable.com

Thank you for the feedback, Tanya!

Shaunda K.
SK
Shaunda K.
property manager
Small-Business (50 or fewer emp.)
"Hospitable helps me manage more efficiently and save time with automation"
5/5
What do you like best about Hospitable.com?

I love that I can use hospitable as my direct booking website, book for the owner as well as keep all of the bookings in one spot. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Wish the keywords feature for the automated messages was a little more user friendly and had some more options to use it on similar/separate properties. Review collected by and hosted on G2.com.

Response from Miles Hobson of Hospitable.com

Thank you for your feedback, Shaunda

Andrew S.
AS
Andrew S.
Project Engineer
Small-Business (50 or fewer emp.)
"Automation = Hands off"
5/5
What do you like best about Hospitable.com?

The direct booking functionality has been steadily improving, though pricing on it didn't really move the needle for us as processing fees were close to what OTA's were charging and there's more work for us to do with regard to reporting/taxation. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Improve pricing on direct booking service Review collected by and hosted on G2.com.

Andrew P.
AP
Andrew P.
Independent Owner
Small-Business (50 or fewer emp.)
"The automation is a very good time manager"
5/5
What do you like best about Hospitable.com?

What I like best about Hospitable is the simplicity and effectiveness of its automated messaging system. The platform makes it incredibly easy to set up personalized, rule-based messages that are sent automatically to guests at key points in their booking and stay. Whether it’s a booking confirmation, check-in instructions, or a friendly follow-up after checkout, the automation tools are intuitive, flexible, and save a significant amount of time. This not only improves the guest experience through timely and consistent communication but also allows me to focus on other areas of my business with confidence that messaging is handled seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Honestly, there’s very little to dislike about Hospitable.com. The platform delivers excellent value for the monthly price, especially considering the range of features and the time it saves. I’ve never experienced a single issue with the service—everything runs smoothly and reliably. It’s one of the few tools I use where I don’t have to worry about glitches or downtime, which speaks volumes about its stability and quality. Review collected by and hosted on G2.com.

Barry M.
BM
Barry M.
Managing Director
Small-Business (50 or fewer emp.)
"Automation I couldn’t work without"
5/5
What do you like best about Hospitable.com?

I've had been running 4 Airbnb's that would take up most of my time each day, and cause stress whether I had remembered to do something (I'm adhd). Once I automated using hospitable, it removed 95% or more of the work and stress. I can be fishing, see a booking come in and know it's done; from messaging the guest, to sending lockbox details a couple days before checkin, to booking my cleaner and providing them a calendar to follow. So easy, set and forget. It's like having a management company look after your property without the 20-40% fees Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Not much I can put down. Not having a direct site was the main downer, but that's been in place nearly a year now as I was in the beta program; this feature is being released to everyone in the coming weeks I believe. Review collected by and hosted on G2.com.

Klemme L.
KL
Klemme L.
Host
Small-Business (50 or fewer emp.)
"Easy for Anyone"
5/5
What do you like best about Hospitable.com?

I like the message improvement option in the messaging. It seems small compared to everything else Hospitable does, but it saves me so much time because the updated language is sooo good. I write something basic and it turns it into a super friendly, perfectly toned message. Makes sure my messages, even the ad hoc ones, are professional and friendly without being too much. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

I still can't tell what is being sync'd to or from what platform, I can't find how to reset it, and it has caused a few issues that cost me. Review collected by and hosted on G2.com.

LK
Lisa K.
"Streamlined Airbnb Management with Hospitable.com"
5/5
What do you like best about Hospitable.com?

I appreciate how organized, efficient, and innovative Hospitable.com is, making it stand out among other vendors I considered. I find the setup very straightforward and user-friendly. I love the automation features, which handle guest messaging, especially at times I am unavailable, ensuring excellent communication with customers. The feature that notifies my cleaning team of new reservations is incredibly helpful. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

I find it challenging to easily access a live human for inquiries and issues, as opposed to dealing with AI. Review collected by and hosted on G2.com.

Response from Miles Hobson of Hospitable.com

Thanks for your feedback, Lisa!

Thomas .
T
Thomas .
Owner and Managing Partner
Small-Business (50 or fewer emp.)
"Best Management Software for STRs"
5/5
What do you like best about Hospitable.com?

It is focused on the STR environment and what hosts really need to run their business. The integrations are great, there’s regular updates and new features and it generally makes my life a lot easier. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Support can take too long for urgent matters at times. Review collected by and hosted on G2.com.

Andrew M.
AM
Andrew M.
Business Owner
Small-Business (50 or fewer emp.)
"Vital software that just gets better and better"
5/5
What do you like best about Hospitable.com?

This software just gets better and better - lots of new integrations Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Lots on improvements each month - becoming class leading very quickly Review collected by and hosted on G2.com.

Response from Miles Hobson of Hospitable.com

Thanks for the review Andrew. We're working hard to better communicate all of the feature enhancements we make so that it's easier to keep up with all of it!