Hospitable.com Reviews (259)

View 1 Video Reviews
Reviews

Hospitable.com Reviews (259)

View 1 Video Reviews
4.8
259 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and automation features of Hospitable.com, which significantly streamline property management tasks and enhance guest communication. Many appreciate how the platform integrates multiple booking channels, allowing for efficient calendar synchronization and messaging. However, some users note that customer support can be slow to respond, which may impact the overall experience.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
RA
Rosalyn A.
"A Game-Changer for Vacation Rental Management"
5/5
What do you like best about Hospitable.com?

I really like that Hospitable.com is constantly adding new functionality and is open to new requests, which makes it a great company to work with. They continually add new functionality that often is a game changer in managing multiple properties on multiple platforms. I also really like the guest messaging feature that allows for extreme granularity while working from central messages. It's helpful to create slightly different messages for different booking platforms and have 'one source of the truth.' Their support during initial setup and implementing new functionalities was great. I also appreciate their bi-weekly Town Halls announcing new features and opportunities for early testing. Additionally, Hospitable integrates seamlessly with platforms like Airbnb, VRBO, and others for managing various aspects of my rentals. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Nothing really - great product and great team behind the product. Review collected by and hosted on G2.com.

Response from Miles Hobson of Hospitable.com

Thank you, Rosalyn!

LN
Linze N.
Small-Business (50 or fewer emp.)
"Streamlines Vacation Rental Management, Needs a Friendlier Mobile App"
5/5
What do you like best about Hospitable.com?

I love that Hospitable.com consolidates the calendar with bookings. I also love that it communicates with our cleaning team to address new bookings, updates, and confirm cleanings. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

I'd love for the mobile app to be a bit more friendly. We partnered with a industry professional to set up our account, as it did feel a little bit daunting to get everything tied together. Review collected by and hosted on G2.com.

VC
Victor C.
Small-Business (50 or fewer emp.)
"Effortless Rental Management, Top Recommendation"
5/5
What do you like best about Hospitable.com?

I appreciate how Hospitable.com takes an active approach to helping hosts and keeping up with online travel agencies. It's great that they keep track of changes at Airbnb and similar platforms. I also found the initial setup very easy, which made the transition from my previous platform, Hostie, smooth. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Their pricing tool isn’t as good as PriceLabs from what I see. Review collected by and hosted on G2.com.

Thomas H.
TH
Thomas H.
Owner
Small-Business (50 or fewer emp.)
"The best PMS I could ask for"
5/5
What do you like best about Hospitable.com?

You get everything in one place, no matter which platform you’re renting on, and it also works perfectly for direct bookings. Hospitable keeps improving almost every week. Since I started, I’ve seen so many major updates: the use of AI, Direct Bookings, Dynamic Pricing with the ability to fine-tune through rule sets, the Guest Portal, and the Hospitable Community. There are honestly almost too many to mention – and these have all happened just in the last few months.

And not to forget their incredible support team. I don’t think I’ve ever waited longer than maybe 15 minutes for an answer – and they’re not only the sweetest, but also so understanding and endlessly patient, always making sure you get the best help possible. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Well, there’s really not much. The only thing that’s difficult for me – but that’s something that can’t be generalised – is that I can’t take full advantage of everything they offer with Direct Booking. My properties are in Bali, where Stripe still isn’t available as a payment option, and as long as no other options are added, I won’t be able to make full use of it, which is a pity. And as far as I can see, there must be quite a few hosts in other countries facing the same problem. I do understand they need to focus on their main markets, but still … this is really the only thing I “dislike”. Review collected by and hosted on G2.com.

Response from Miles Hobson of Hospitable.com

Thank you, Thomas!

Verified User in Recreational Facilities and Services
UR
Verified User in Recreational Facilities and Services
Small-Business (50 or fewer emp.)
"Avoid at all costs"
0/5
What do you like best about Hospitable.com?

Absolutely nothing. From the fact that their 'support' is hosted by an AI bot, to the fact that they defrauded us of thousands of dollars, there is nothing I would say that would be in favour of hospitable.com Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

They took our money and then didn't provide us with the accommodation we had booked. Their support was nonexistent and they have not apoligised. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"AI-Driven Efficiency and Usability for Property Management"
5/5
What do you like best about Hospitable.com?

I really like the way Hospitable.com replies to my messages using AI. It's also very easy for users to navigate. The setup was very easy, and it controls my bookings, calendar, and messages. These features made me switch from Guest For Host to Hospitable.com. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Nothing at this time. Review collected by and hosted on G2.com.

MB
Maria B.
"Seamlessly Manages Short-Term Rentals, Fantastic Support"
5/5
What do you like best about Hospitable.com?

I have been using Hospitable.com for managing my short-term rentals, and I am thoroughly impressed with its user-friendly nature. Setting it up was easy, and the tutorials and help section provided ample support to answer most of our queries. The integration capability is phenomenal as it seamlessly works with our connected devices such as door locks and thermostats, allowing us to automate activation with booking schedules. I also appreciate the cost-efficiency it provides by collecting user information and payments through a direct site, which simplifies rebooking and listing management. Additionally, Hospitable.com offers excellent automation features with an AI assistant that writes and responds to guest reviews and connects smoothly with our cleaning crew to keep them informed. The calendar feature is indispensable for organizing everything in one place, enhancing our operational efficiency. The customer support team is remarkable, always easy to reach and quick to respond, making it highly reliable for property management. I really appreciate the affordability and comprehensive support that Hospitable.com offers. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

I don't find the notification system for upsells to be fully optimized yet. The current setup requires me to manually check for upsells, and it doesn't effectively notify my team or me when an upsell happens, nor do we receive a payout notification. This causes inefficiencies and requires manual oversight to manage upsells effectively. Review collected by and hosted on G2.com.

Response from Miles Hobson of Hospitable.com

Thanks for your review, Maria. We have plenty more updates coming to Upsells soon!

MG
Michael G.
Owner/Manager
Small-Business (50 or fewer emp.)
"Hands-Off Automation and Integrations That Just Work"
5/5
What do you like best about Hospitable.com?

Automation and integration. It allows me to be hands off. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

No WhatsApp integration. My STR is in the Dominican Republic. I need WhatsApp. Review collected by and hosted on G2.com.

Porfirio F.
PF
Porfirio F.
Small-Business (50 or fewer emp.)
"A little tweak changed my experience"
4.5/5
What do you like best about Hospitable.com?

Hospitable is no longer pulling information from Airbnb if the listing is created in a language different than English. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Go back to when Hospitable would pull data from Airbnb regardless of language Review collected by and hosted on G2.com.

Response from Miles Hobson of Hospitable.com

We're glad to hear that you found our set-up process easy and that Hospitable has been handling everything for you. We appreciate your feedback about the expense tracking feature; we're working on owner statements and improvements around it as we speak.

NK
Nick K.
CEO
Small-Business (50 or fewer emp.)
"The best short term rental management software"
5/5
What do you like best about Hospitable.com?

Hospitable.com is a great tool for managing short term rentals. Easy to set up and easy to use. It takes a lot of the mundane management and day to day tasks and automates them. It works with multiple platforms and keeps everything in sync. The ability to automate check in/check out instructions, set lock codes with backup codes and automatically communicate with guests saves a ton of time. Also the sync with Quickbooks makes financial reporting easy. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

I would like better filters on properties. I get notifications on all properties but I only manage 3 and my team mate manages 6. It would be great if I could have it where I only got notified on the ones I manage. Review collected by and hosted on G2.com.

Response from Miles Hobson of Hospitable.com

Thank you, Nick!