Hospitable.com Reviews (259)

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Reviews

Hospitable.com Reviews (259)

View 1 Video Reviews
4.8
259 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and automation features of Hospitable.com, which significantly streamline property management tasks and enhance guest communication. Many appreciate how the platform integrates multiple booking channels, allowing for efficient calendar synchronization and messaging. However, some users note that customer support can be slow to respond, which may impact the overall experience.

Pros & Cons

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Phil C.
PC
Phil C.
IT Director
Small-Business (50 or fewer emp.)
"Great PMS for guest communications"
5/5
What do you like best about Hospitable.com?

I can now control multiple door locks for a property if you have multiple smart locks. Financial reporting has gotten much better over the last few years with a nice dashboard on top of exporting to csv.

Lots of townhalls to explain and introduce new features and submit feedback. Plenty of support options, and support responds quickly and with care. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Only mild issue is the phone app (on android, but I heard iphone does it as well in the townhalls) logs you out once in awhile, and you need to log back in. Review collected by and hosted on G2.com.

Response from Miles Hobson of Hospitable.com

Thanks for the review, Phil. Something special is coming soon to improve Reporting! Jump on our next Town Hall to hear about the new Metrics dashboard - link below https://calndr.link/event/JGwB7TTHkE

See how Hospitable.com improved
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Streamlined Property Management with Excellent Support"
5/5
What do you like best about Hospitable.com?

I really like that Hospitable.com allows me to control all of my properties in one place. The unified inbox feature is awesome for communicating with all the different guests I have across my properties in one location. I find it very useful to be able to access the platform via the mobile plan too. The owner statements feature makes it easier to showcase professionalism and share financials with property owners. Additionally, the guest portal is very helpful for upsells and using rental agreements. The initial setup was pretty good, thanks to the helpful videos and supportive customer service that Hospitable.com provides. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

I think the best improvement could be the app, especially the speed when accessing the inbox on the go. Sometimes it's just difficult to pull up the app and get to the messages when I'm on the move. So that would probably be the area that could be improved the most with Hospitable.com. Review collected by and hosted on G2.com.

Charlotte M.
CM
Charlotte M.
Small-Business (50 or fewer emp.)
"Effortless Booking Management with AI Assistance"
5/5
What do you like best about Hospitable.com?

I really like Hospitable.com for its ease of use, which makes navigating and managing tasks straightforward. The clear and readable calendars are a big plus, as they make it easy to keep track of bookings. I also appreciate how simple it is to program instructions for guests. One of my favorite features is the AI automated answers, which help manage communication with prospective and current guests efficiently. The initial setup of Hospitable.com was very easy, which made the transition smooth from my previous platform, Guesty. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

I guess a better phone app would be great? It's a little fiddly to use and also I would like the desktop app to automatically launch each day and send me reminders. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Hospitable Saves Hours with Seamless Automation and Truly Helpful Support"
5/5
What do you like best about Hospitable.com?

I’ve used Hospitable for years. After attending a Las Vegas Hospitable Master Class, I upgraded from Host to Professional, and it’s been one of the best tools I’ve invested in for my short-term rental business. It saves me hours through automated messaging, smoother cleaner coordination, and seamless communication with guests. Their support team is responsive and genuinely helpful whenever I need it. I trust Hospitable enough to recommend it in my STR Start-Up Guide, The Perfect Hostess, because I only share tools I personally use and truly love. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

I wish Hospitable would let you include more than one photo in automated messages. Review collected by and hosted on G2.com.

Yasaman .
Y
Yasaman .
Small-Business (50 or fewer emp.)
"Efficient Guest Management"
5/5
What do you like best about Hospitable.com?

I use Hospitable.com for scheduling communication and guest management. It solves the issue of properly communicating to guests and helps with smoothing out translations. I really like the feature of being able to auto-block the calendar when using multiple sites. If it didn't autoblock, I would be screwed with double bookings, so it helps avoid that. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

I find it annoying that applying discounts on Airbnb through Hospitable.com isn't as straightforward as doing it directly on Airbnb. Review collected by and hosted on G2.com.

Steve R.
SR
Steve R.
Key Account Manager
Small-Business (50 or fewer emp.)
"All-in-One Channel Integration Made Easy"
5/5
What do you like best about Hospitable.com?

I like that Hospitable.com brings different channels into one platform. It's really valuable that I can reply to people and receive messages from them through Hospitable.com, which means I don't have to manage individual channels separately. This makes it easy to handle everything efficiently and with just one source. Plus, the initial setup was very easy, which was a nice start. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

I like all its features Review collected by and hosted on G2.com.

Chris F.
CF
Chris F.
Small-Business (50 or fewer emp.)
"Streamlines STR Management with Ease"
4.5/5
What do you like best about Hospitable.com?

I use Hospitable.com for managing my short-term rental and it's great because it helps me automate calendars across different OTAs, set my pricing dynamically, and manage my guest communication. I also really like how it manages my cleaning crew notifications and provides in-depth reporting on the performance of my STR. It's easy to use and understand, and I appreciate the good AI support assistant that helps me resolve most of my questions. The frequent feature updates are amazing, and the active community is great for bouncing ideas off of. Overall, it makes it really easy to use and be the one-stop shop for my STR needs. The initial setup was pretty easy, and the UI has only become easier over time. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

I wish there were more design options for the Direct Booking website and the guest portal. Since the guest portal isn't up to snuff, I have to use another vendor. Review collected by and hosted on G2.com.

Arise P.
AP
Arise P.
Owner
Small-Business (50 or fewer emp.)
"Love the Calendar, Messaging, Turno Integration, and Dynamic Pricing"
5/5
What do you like best about Hospitable.com?

I love the calendar, and the messaging features and the interface with Turno. These are my favorites. The dynamic pricing has also been a great new tool! Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

There is not anything we don't like so far Review collected by and hosted on G2.com.

Lori P.
LP
Lori P.
Support Enforcement Officer
Small-Business (50 or fewer emp.)
"Streamlines Short-Term Rental Management Seamlessly"
5/5
What do you like best about Hospitable.com?

I like that I just have to log in to one platform with Hospitable.com and can view all the activity and information related to my short-term rental. It saves me time since I don't have to go back and forth between apps, allowing me to see everything in one place. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Not applicable Review collected by and hosted on G2.com.

Nicholas A.
NA
Nicholas A.
Internship
Small-Business (50 or fewer emp.)
"Streamlined Booking and Pricing Management"
4.5/5
What do you like best about Hospitable.com?

I like how convenient and organized Hospitable.com is, taking the hard work away from me, especially with a busy schedule. I also appreciate that the team is constantly working to improve it, and it's very easy to set up once you have your platform built on Airbnb and VRBO. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

I would like more integrations with smart device companies to better automate the guest stay. Review collected by and hosted on G2.com.