All Hornbill Service Manager Discussions
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When updating or resolving calls sending emails ect, the screen flashes several times before the update happens. Is there a way to stop this from happening?
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Pinned by G2 as a
common question.
common question.
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I have a situation where I need to capture inbound emails into support tickets and log those to the relevant team. However, we currently manually log these inbound emails to tickets.
Any pointers would be good.
Posted by:
Pinned by G2 as a
common question.
common question.
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What modules have some of the organizations adopted, and do some modules lack in features that are causing issues in their Business Processes (i.e. especially Change Management, Document Management, etc.).
Pinned by G2 as a
common question.
common question.
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Everyone is constantly complaining about search being very difficult to find what you are looking for. It seems there are two types of searched, but which one does what?
Pinned by G2 as a
common question.
common question.
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