HoneyCart- Online Ordering for Caterers Reviews & Product Details

Honeycart has proven to be a valuable tool for our organization. As we've continued to grow, the software has allowed us to remove hours of administration time from the weekly schedule to focus more on developing new menus and serving more clients. The user interface for both clients and staff is simple and intuitive and allows our team to spend less time taking and tallying orders, and more time doing what we do best- serving delicious food to our community. Allowing customization such as agreements, tax-exempt form uploads and cut-off times has helped us grow our sales while still spending far less time preparing invoices, following up on checks, and other issues we've had in the past. Enabling cut-off times while still allowing manual override on the back end has allowed us maximum flexibility in dealing with those last-minute orders that we can fulfill while also giving us a clear picture of what we need to order. Review collected by and hosted on G2.com.

For our business, I have not experienced any downsides to moving to HoneyCart. The only thing I would love to see in the future differently would be possible incorporation with label printers to provide clear labels of items and customers for our items, or perhaps down the line some app functionality for ordering. Additionally, the possible connection with a delivery service would help us a lot. Review collected by and hosted on G2.com.

Flat monthly rate for the service vs a % commission. The service provided by ordering platforms is the same regardless of the size of an order, so it's frustrating as a small business owner who is preparing, loading, and delivering orders knowing that the bigger the order, the bigger the "cut". The ability to manually change the menu with an easy-to-use interface allows for changes on the fly instead of working with a middleman, facing delays and mistakes. Review collected by and hosted on G2.com.

Quickbooks integration is not as useful as one would like- this is common to all third-party platforms in my experience. I may be missing something but have settled on journalling the deposits (which come through Stripe) manually, which is tedious but well worth it considering I have to do almost as much work for other platforms who take a percentage commission. Review collected by and hosted on G2.com.

It is really easy and intuitive for our customers to use. We can update and change items, photos, etc. VERY easily. Review collected by and hosted on G2.com.

It's not inexpensive, but I do think it is worth the $$. Review collected by and hosted on G2.com.