--- title: HoneyBook Reviews meta_title: 'HoneyBook Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 242 reviews by the users' company size, role or industry to find out how HoneyBook works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 242 scale: '5' date_modified: '2026-07-29' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # HoneyBook Reviews **Vendor:** HoneyBook **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 242 ## About HoneyBook HoneyBook is a clientflow management platform designed for independent service businesses, such as photographers, venues, virtual assistants, wedding planners, and creative freelancers. The platform consolidates every stage of the client lifecycle into one place, from initial inquiry to final payment, allowing users to manage their operations without switching between multiple tools. Unlike generic CRM tools, HoneyBook offers a tailored experience that integrates lead capture, contracts, invoicing, scheduling, and client communication into a single platform. It includes AI-powered automation and customization features designed specifically for the workflows of service-based businesses. The target audience for HoneyBook includes service-oriented professionals who need a system to handle lead generation, client management, and payment processing. The platform is particularly relevant for those who operate in creative industries such as photography, event venues, graphic design, consulting, and virtual assistance, where client interactions and project management are central to running the business. Key features include: Branded lead forms and questionnaires that embed on any website, along with online scheduling, appointment booking, and automated follow-up sequences to convert inquiries into booked clients Online invoices with integrated payment processing, legally binding contracts with e-signatures, and customizable proposals that combine services, pricing, contracts, and payment in one document A visual project pipeline to track every client and job status, CRM and contact management to store client details and history, a branded client portal where clients can view documents and make payments, and automated workflows and task reminders to reduce manual follow-up HoneyBook integrates with over 40 third-party tools including Squarespace, Google Ads, Mailchimp, Zoom, and QuickBooks, allowing businesses to connect their existing tech stack. The platform is available on web and mobile. A 30-day free trial is available. No credit card required. ## HoneyBook Pros & Cons **What users like:** - Users appreciate the **seamless payment management** of HoneyBook, making invoicing and client payments hassle-free and organized. (19 reviews) - Users appreciate the **easy creation of materials** with HoneyBook's user-friendly templates and automation features, streamlining their workflow. (8 reviews) - Users commend the **ease of use** of HoneyBook, appreciating its seamless integration into daily business operations. (6 reviews) - Users value the **easy customization** of HoneyBook, enhancing their efficiency with tailored templates for various needs. (6 reviews) - Users value the **ease of use** of HoneyBook, enhancing organization and client management for smooth business operations. (6 reviews) - Users love the **all-in-one solutions** of HoneyBook, streamlining their real estate operations and enhancing professionalism. (5 reviews) - Users appreciate the **exceptional customer support** of HoneyBook, enhancing their overall experience with the platform. (5 reviews) - E-Signatures (5 reviews) - Users value the **user-friendly features** of HoneyBook, finding it integral for managing their business efficiently. (5 reviews) - Organization Structure (5 reviews) **What users dislike:** - Users face **payment issues** with HoneyBook, expressing concerns about processing fees and limited payment options. (5 reviews) - Users are frustrated by the **expensive pricing** of HoneyBook, feeling the increase lacks justification and value. (4 reviews) - Users face **lack of integration** , making data export difficult and complicating transitions to other platforms. (4 reviews) - Users criticize the **limited features** of HoneyBook, feeling they do not justify the increased pricing or expectations. (4 reviews) - Users find the **reporting features inadequate** , hindering comprehension and tracking of earnings efficiently. (4 reviews) - Reporting Limitations (4 reviews) - Contact Management (3 reviews) - Users report significant **integration issues** with HoneyBook, leading to reliance on external systems and complicated workflows. (3 reviews) - Users express a desire for **missing features** such as enhanced customization and better integration with other platforms. (3 reviews) - Users find the **complex processes** of HoneyBook frustrating, especially lacking integration and difficult data export options. (2 reviews) ## HoneyBook Reviews ### 1. Frustrating and Unprofessional Company **Rating:** 0.0/5.0 stars **Reviewed by:** Charlie F. | Founder & 360° Virtual Tour Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2022 **What do you like best about HoneyBook?** I've not found anything that I like about HoneyBook. **What do you dislike about HoneyBook?** Where to begin. From the get-go, they promise the sun, moon, and stars but fail to deliver. It is evident they outsource their work to non-native English speakers who don't understand syntax and grammar. Something as simple as the FAA, and the person who created my forms put, Faa. My contracts contain superscript, and the person who transcribed my information hadn't a clue what was going on when they created my forms. This is simply unacceptable. Forget trying to speak to a live customer service rep--that is not going to happen. Also, some of their forms contain uneditable information. Last but not least, I dislike that there is not a lot of helpful videos on Youtube; and if you want in-depth help, you can do so but will be required to pay $1000+ for that opportunity with HoneyBook ambassadors. That's really shady IMHO. **What problems is HoneyBook solving and how is that benefiting you?** I have received ZERO benefit from HoneyBook; and it has caused me more problems now that I have to research (yet again) for a CRM that is easy to set up and use. ### 2. Great for wedding and event pros **Rating:** 4.0/5.0 stars **Reviewed by:** Rachel d. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2022 **What do you like best about HoneyBook?** Great layouts, easy to understand workflows and accessible chat with team members who are helpful are some of the best parts of Honeybook CRM! Easy to use to get e-sign contracts and invoices paid, too! **What do you dislike about HoneyBook?** The reporting features lack a lot of the vital info we need as a business who is growing, so we have to calculate our metrics by hand using Excel as a tracking tool for close rates, inquiry reports, etc. **What problems is HoneyBook solving and how is that benefiting you?** We were looking for an easy to use CRM that included e-sign and invoicing along with scheduling and HoneyBook fit the bill perfectly! They are constantly growing and trying to be the best they can be for their customers. ### 3. I love HoneyBook **Rating:** 5.0/5.0 stars **Reviewed by:** Shelley B. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about HoneyBook?** My favorite part is how easy payments are through HoneyBook. It makes charging clients and getting paid a breeze. **What do you dislike about HoneyBook?** I have not really had any issues with Honey Book or experiences that I disliked. **What problems is HoneyBook solving and how is that benefiting you?** My freelance business is something I do on the side, so keeping track of everything can be tough. HB makes it simple and I love how I can set up tracks for everything so it automated things for my clients. ### 4. ALL IN ONE! You need this! **Rating:** 5.0/5.0 stars **Reviewed by:** Corina M. | Web Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2022 **What do you like best about HoneyBook?** I love that I can handle pretty much every aspect of my client's relationship with my business in on place! Proposals, contracts, emails, files, tasks. It has it all. **What do you dislike about HoneyBook?** Can't say that I dislike anything. I would love for the app to be a little more user friendly. I would love for the payment processing fees to be less or quicker deposit time. **Recommendations to others considering HoneyBook:** This is a great platform for freelancers and small business owners! If you want something all in one, this is it! **What problems is HoneyBook solving and how is that benefiting you?** I am able to organize and keep track of all of my projects in one place. I don't have to filter through emails or texts to know exactly where I left off with a client. ### 5. Intuitive, organized and customizable in all the right ways. **Rating:** 5.0/5.0 stars **Reviewed by:** Derek S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2022 **What do you like best about HoneyBook?** Honeybook is an all-inclusive platform that enables us to not only process each client but also keep in real time via email and keeps us on task with all of the integrations and features. this is a complete software from client portals to process staging. **What do you dislike about HoneyBook?** There are some integrations that don't allow us to have the seamless funnels that we would like to ultimately automate. Some of the responding and setup is a bit cumbersome, but overall as a function, it works great. **Recommendations to others considering HoneyBook:** Honeybook is a wonderful tool for upstart, small and medium-sized businesses that want the full control, information and contacts all in one place. They have a great invoicing platform and the client backend is great to be able to have a general location for communication for your client and the business. **What problems is HoneyBook solving and how is that benefiting you?** Honeybook has been truly invaluable for keeping all of our clients on target for special orders and ensuring everyone is in one place with orders, and calendars and our staff have easy access to all of the information. ### 6. One of my favourite tools in my biz! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2022 **What do you like best about HoneyBook?** Honeybook is my one-stop-shop to help me stay organized in my business and keep everything in one place. **What do you dislike about HoneyBook?** It can get pretty expensive if the revenue in your business isn't consistent. **What problems is HoneyBook solving and how is that benefiting you?** Honey helps me stay organized by managing proposals, contracts, invoices, workflows, and stay in touch with clients - just to name a few! ### 7. Honeybook is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about HoneyBook?** I love using Honeybook! I've been using HB for a few years after switching from Dubsado. It's user-friendly, the interface is beautiful, and my clients also have appreciated the ease of navigation on their end! **What do you dislike about HoneyBook?** I can't think of anything I don't like about Honeybook! I have yet to run into a situation where I think, "I wish Honeybook had..." or "could do." So far, I prefer Honeybook over other CRMs. **What problems is HoneyBook solving and how is that benefiting you?** Honeybook helps streamline many areas of my business, from contracts, invoicing, tracking inquiries, bookings, and accepting payments. All in one service. I can even upload price sheets and schedule automated messages for my clients. ### 8. Wonderful Client Management System **Rating:** 4.5/5.0 stars **Reviewed by:** Anna B. | Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about HoneyBook?** I love the way that Honeybook has everything you need in one platform. I can take payments, sign contracts and manage questionnaires all in one place. I also love how I can access it from my phone. **What do you dislike about HoneyBook?** I don't love how it's hard to customize the design of the templates. It's hard to maintain my consistent design across all documents and emails. But it doesn't stop me from using it. **What problems is HoneyBook solving and how is that benefiting you?** Honeybook keeps everything I need for the client experience in one place. It is so helpful to have the app. I use it almost daily! ### 9. Hands down, the best **Rating:** 5.0/5.0 stars **Reviewed by:** Kieana M. | Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2022 **What do you like best about HoneyBook?** I enjoy that it's an easy workflow. I really love that my clients have their own portal with everything in there. Also i love having the honeybook concierge always on stand by. **What do you dislike about HoneyBook?** I wish batch emails was more aesthetically pleasing. I have to outsource to flodesk instead, if batch emailing allowed multiple fonts of your own and multiple graphics of your own it would be great. **What problems is HoneyBook solving and how is that benefiting you?** Honeybook helps with my workflow easily. It's helped with my payments and my contracts. It has helped my business over all and I'm beyond grateful. I've seen a steady increase in cliente and most of them say it's because my workflow is so easy ### 10. Honeybook has streamlined my workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Ridhi J. | Florist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about HoneyBook?** I love how user friendly the platform is, it has massively improved my workflow and organized my pipeline. **What do you dislike about HoneyBook?** Some clients/planners have complained about a few issues on their end in using the workspace. **What problems is HoneyBook solving and how is that benefiting you?** I have noticed the new smartfile feature. Love that I can have invoice, payment structure and contract in one file to send to client. ### 11. Honeybook makes my workflow with my clients so much smoother **Rating:** 5.0/5.0 stars **Reviewed by:** Morgan S. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about HoneyBook?** That I can keep track of all of my projects, invoicing, and contracts all in one place. **What do you dislike about HoneyBook?** I would say that the mobile version needs a little bit more improvement but it isn't too bad **What problems is HoneyBook solving and how is that benefiting you?** They're always on top of fixing issues, improving the experience and listening to their members for feedback which is great. ### 12. Wedding Coordinator Review of HoneyBook **Rating:** 5.0/5.0 stars **Reviewed by:** Kelley J. | Event coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about HoneyBook?** I love how user friendly it is! I love that it is user friendly for the business owner and the clients. **What do you dislike about HoneyBook?** I truly do not dislike anything, other than processing fees but that's pretty standard. **What problems is HoneyBook solving and how is that benefiting you?** Keeping track of all of my contracts and client to dos. This saves me so much time! ### 13. Love using Honeybook **Rating:** 5.0/5.0 stars **Reviewed by:** Kaitlynn F. | Permit Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about HoneyBook?** Ease of sending clients contracts and getting paid quickly **What do you dislike about HoneyBook?** The only thing I would improve are the tools to updating contracts. Might be just me but I'd like it to be a little more intuitive **What problems is HoneyBook solving and how is that benefiting you?** Great to have and keep all my client contracts in one spot ### 14. Makes my life so much easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer P. | Wedding Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about HoneyBook?** Streamlining my processes which saves me so much time! **What do you dislike about HoneyBook?** Really nothing to dislike! If I had to say something it would be the file size limit for the library. **What problems is HoneyBook solving and how is that benefiting you?** It allows me to quickly connect with new clients rather than let inquiries sit in my inbox. ### 15. Honeybook has really helped streamline my processes working with clients! **Rating:** 5.0/5.0 stars **Reviewed by:** Christina J. | Brand Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about HoneyBook?** Smart files and templates allow me to send proposals quickly and efficiently **What do you dislike about HoneyBook?** Nothing as of now. I wanted the ability to send a link to the proposals, but that has recently been updated! **What problems is HoneyBook solving and how is that benefiting you?** Streamlining and simplifying my processes for booking, onboarding and nurturing clients ### 16. I love how Honeybook has helped manage my projects. **Rating:** 5.0/5.0 stars **Reviewed by:** Alison M. | Owner/Videographer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about HoneyBook?** I love getting the reminder emails to follow-up with people. That has been super helpful. **What do you dislike about HoneyBook?** I don't like that some emails end up in spam. **What problems is HoneyBook solving and how is that benefiting you?** With the organization of projects it's helping me not fall behind in sending emails, contracts, invoices etc. ### 17. Truly life-changing for me and my business. **Rating:** 5.0/5.0 stars **Reviewed by:** Megan A. | Graphic Designer, Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2022 **What do you like best about HoneyBook?** I love that Honeybook makes everything seamless and easy. The documents are easy to set up, and the interface looks fantastic. I get so many compliments from clients saying that my work looks so professional, and I love that. **What do you dislike about HoneyBook?** Nothing. Honestly, I love Honeybook and plan to keep it forever. **What problems is HoneyBook solving and how is that benefiting you?** I struggled with contracts and invoices when I first started my business. Honeybook makes them so easy to manage and create. It takes a little thought, but once you get the hang of it, it's so simple. ### 18. Good for managing invoices and simple work processes as a sole proprietor. Not so got for team work. **Rating:** 3.5/5.0 stars **Reviewed by:** Fero M. | Marketing Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2022 **What do you like best about HoneyBook?** How easy it is to create proposals (once you figure out all the templates functionality) and the automated invoicing system to keep track of your projects finance. **What do you dislike about HoneyBook?** It's not easy to work collaborative, there is no option to asign tasks for different team members and time tracking or time planning is also not the best functionality. **What problems is HoneyBook solving and how is that benefiting you?** Sending invoices and keeping track of payments. Also, the contact form on our website connected to their system helps with client management and communication. ### 19. Can’t live without Honeybook **Rating:** 5.0/5.0 stars **Reviewed by:** Zulie R. | Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2022 **What do you like best about HoneyBook?** I get many compliments from clients on how professional my workflow is. It's so much easier to get work done with Honeybook and book projects with reminders. **What do you dislike about HoneyBook?** I believe at times my emails go to spam. I wish this was something that didn't happen so I wouldn't miss out on opportunities. **What problems is HoneyBook solving and how is that benefiting you?** Honeybook allows me to schedule future emails, sends payment reminders and creates spreadsheets I can use for taxes. Very grateful to use this platform to run my full time business. ### 20. Honeybook has always been in my businesses corner. **Rating:** 5.0/5.0 stars **Reviewed by:** Nick R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about HoneyBook?** Proposals and workflows have been my biggest asset. Fast chat response times when I have questions have made my life so much easier! Better than the rest. Dubsado is similar but lacks some of HBs functions. **What do you dislike about HoneyBook?** We need some segregation features. I love using honey book forms to collect emails and leads but I wish I could separate those out for email campaigns and other follow-up things rather than having to search 100s of people individually in my contact base. **What problems is HoneyBook solving and how is that benefiting you?** Honeybook gives me a singular place to manage my clients that's easy and professional. It helps build trust and strengthens my client's journey. Stayed about the same ### 21. Great crm **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer W. | Brand Ambassador, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2022 **What do you like best about HoneyBook?** The starter plan price is amazing. I am so happy that it isn't time-based for that plan, too. Great for new business and those just starting out with a CRM. Super easy to learn, and you can get a discount code from any friend who already uses Honey Book. **What do you dislike about HoneyBook?** The only two things I don't like are the way recurring billing works and how one has to qualify for issuing gift cards. The last isn't really smart, IMO. Having to force atuo pay for recurring payments is something I REFUSE to do, so I'm stuck with two systems instead of one. Hopefully, they change this. **Recommendations to others considering HoneyBook:** Try to get a discount code from someone you know. keep any software you use for recurring billing if you don't want to force auto-bill **What problems is HoneyBook solving and how is that benefiting you?** I was tired of searching my many Google Drives for templates I had created for business documents every time I secured a client. Honey book puts it all in one place so that I can send everything in minutes with ease. ### 22. HoneyBook helps me personalize my costumer journey! **Rating:** 4.0/5.0 stars **Reviewed by:** Gabriela T. | Business Development Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about HoneyBook?** As a consultant, costumer journeys vary from client to client. HoneyBook helps me personalize this experience which helps me sell more. **What do you dislike about HoneyBook?** It doesn't adapt to other languages. The system can't tell if I'm selling to a Spanish speaker or English speaker.. so automations are tricky for me **What problems is HoneyBook solving and how is that benefiting you?** It helps me generate templates so my work doesn't have to be repetitive. The amount of time I'm saving is amazing! ### 23. Best CRM ever which has improved my quality of life and ease of business! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly M. | Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2022 **What do you like best about HoneyBook?** I love the automated payment reminders and that you can see whether someone has viewed a contract or invoice. Also really helpful to track income **What do you dislike about HoneyBook?** Unsure when I change my business name of any process as I don't see anything outlined. Also difficult to figure out how to change location and notifications **What problems is HoneyBook solving and how is that benefiting you?** Payments!! Makes it so easy for my clients and helps me to not have to follow up directly ### 24. Quick and easy way to professionally keep your clients organized **Rating:** 5.0/5.0 stars **Reviewed by:** sara w. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about HoneyBook?** Storing templates for easy creation of files **What do you dislike about HoneyBook?** The smart files are too confusing to attempt **What problems is HoneyBook solving and how is that benefiting you?** No clue ### 25. Lack transparency, censors their Facebook group, no public roadmap and product updates are slow **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2022 **What do you like best about HoneyBook?** The contract system saves time and onboarding was smooth. Their assistance importing existing contract templates to their format was helpful. **What do you dislike about HoneyBook?** Slow product updates and lack of transparency. They quell any criticism by directing all comments to support. The recent downtime was not explained. **What problems is HoneyBook solving and how is that benefiting you?** Sending variations of contracts quickly. ### 26. Great all-in-one CMS **Rating:** 4.5/5.0 stars **Reviewed by:** Brian L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2022 **What do you like best about HoneyBook?** Integrations and all-in-one solution for client management. Scheduling, invoicing & payment, email & messaging, client pipeline and more! **What do you dislike about HoneyBook?** Lack of formatting ability in emails (mostly lack of bullet/list items). **What problems is HoneyBook solving and how is that benefiting you?** Helps me keep track of projects in one place, rather than managing 3 or 4 different apps and programs. ### 27. Great for my business! **Rating:** 3.5/5.0 stars **Reviewed by:** Lauryn M. | Permit Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about HoneyBook?** It helps keep me super organized. It's super easy for me and my clients to use **What do you dislike about HoneyBook?** The fee it takes when I get paid, I have to pay for the service and it gets a cut of my fee **What problems is HoneyBook solving and how is that benefiting you?** Organization & providing an easy service for my clients to use ### 28. Love it! Best application to stay organize with on-boarding process. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about HoneyBook?** I love that it allows me to create templates for each stage of my on-boarding process for my client. **What do you dislike about HoneyBook?** So far I have not found anything that I don't like about HoneyBook. **What problems is HoneyBook solving and how is that benefiting you?** It help me stay on track managing my client's workflow. ### 29. Honeybook! - Super Easy and User Friendly for new users! **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle T. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2021 **What do you like best about HoneyBook?** Honeybook feels very intuitive compaired to other CRM tools that I've used. I love the user interface. I will be honest, I was a little sceptical at first, but once I started using it I immediately started to love it! **What do you dislike about HoneyBook?** There's actually nothing that I dislike right now. **Recommendations to others considering HoneyBook:** Honeybook provides a lot of resources to make it very easy to get started. They provide templates and even have their own Set Up Service where the team will login and set up your package and prices, contracts, and questionnaires. They make it really easy to start using the tool, and that's one of the big reason why I'm happy to recommend them. **What problems is HoneyBook solving and how is that benefiting you?** I love having an uncomplicated solution to manage my projects, invoices, and communication. While Honeybook helps in creating an awesome presenation for clients, it's also super supportive for keeping me organized as the business owner. The dashboard feels easy and not overwhelming. I love this about HoneyBook! ### 30. Worst Customer Experience I have ever had! **Rating:** 0.0/5.0 stars **Reviewed by:** Jonathan F. | 3D Matterport Photographer (Corporate and Residential) , Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2022 **What do you like best about HoneyBook?** I thought it was going to be a product that would work with our company and help with what we needed, but when I tried to get further information, I was sent in circles and denied any help. **What do you dislike about HoneyBook?** This list could be very long. They have zero customer service. They do not care about their clients. They push you in circles with copy/paste answers. They do not actually try to help you in any way. **Recommendations to others considering HoneyBook:** I would highly recommend to run in another direction and find another software team to help you. This is NOT what you are looking for. **What problems is HoneyBook solving and how is that benefiting you?** I was trying to help solve the CRM issues needed within my client workflow. I have not gotten any help at all from this company and have decided to go elsewhere for help. ### 31. Affordable and user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Charlotte W. | Owner/Lead event planner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2022 **What do you like best about HoneyBook?** I like bathe templates and that you're pretty much walked through the steps to set up projects. Also that payments can be taken right in the app. **What do you dislike about HoneyBook?** The same features are not available on the app as the web version. **What problems is HoneyBook solving and how is that benefiting you?** It looks like more features are being added to the app version. ### 32. TOP KNOTCH CLIENT MANAGEMENT SOFTWARE FOR PHOTOGRAPHERS!! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley M. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about HoneyBook?** There are lots of reasons to love Honeybook but I will share two of mine: 1) Automations 2)Smart Files where you can create brochures, etc. right from HB! **What do you dislike about HoneyBook?** I want the mobile app to be more interactive and easy to use. I have to go to my desktop 90% of the time if I want to use HB **What problems is HoneyBook solving and how is that benefiting you?** Client communication that feels protected while giving me the freedom to work a project from start to finish. It's literally the best for any small biz! ### 33. It’s been difficult **Rating:** 2.5/5.0 stars **Reviewed by:** Nico S. | Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about HoneyBook?** The invoice and email client. Made things really easy **What do you dislike about HoneyBook?** Being Locked out of my account and not having access to it anymore **What problems is HoneyBook solving and how is that benefiting you?** It's helping me manange my client and calendar ### 34. HoneyBook made my life much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandre T. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2022 **What do you like best about HoneyBook?** I love being able to receive payment in Advance with credit and debit card **What do you dislike about HoneyBook?** It could be easier to organize many projects from the same client **What problems is HoneyBook solving and how is that benefiting you?** HoneyBook is doing most of not all my boring business stuff easier ### 35. Tired of Chasing Down Business Leads? You Need HoneyBook. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about HoneyBook?** HoneyBook has a clean user interface and several excellent features that make client relationship management easier. However, it's not so feature-heavy that you get lost in the product. This is ideal for someone who's looking to minimize the back and forth with leads and clients and make communication more streamlined for everyone involved. Additionally, the ability to share a link with clients to access their own personal portal is fantastic! **What do you dislike about HoneyBook?** A few more customization options for the automation feature would be helpful. **What problems is HoneyBook solving and how is that benefiting you?** With HoneyBook I've been able to create and embed a contact form on my website that collects information from submissions and imports them into my client management system. Additionally, with the templates and automation feature, from the moment a lead submits their interest, you can start marketing your services without minimal to no manual work. The built-in scheduling feature is also helpful and since I've started using HoneyBook I cancelled my subscription to another scheduling tool I'd used for many years. Why have multiple tools when you get several of the resources you need in one for one price! ### 36. From inquiry to final payment **Rating:** 4.0/5.0 stars **Reviewed by:** Vipin G. | Research And Development Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2022 **What do you like best about HoneyBook?** It is one of the best customer relationship management tools you will ever use. It has various features and a friendly user interface.We can manages (easily) invoices, online payements, contracts at a single place. **What do you dislike about HoneyBook?** There are not much things I dislike about honeybook. Some enhancements can be done like implementation of data science which can help in find trends and other analysis. **What problems is HoneyBook solving and how is that benefiting you?** Client portal is one of the best solution honeybook benefitted me. Clients can access their payments, emails and other thing right there. It also helps in managing communication with client. It keeps everything organised. ### 37. Everything you need all in one place! **Rating:** 4.5/5.0 stars **Reviewed by:** Tiffany W. | Professional Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2022 **What do you like best about HoneyBook?** Having contracts/email set up available and automated in one place. **What do you dislike about HoneyBook?** Some things are difficult to format specific to your needs. **What problems is HoneyBook solving and how is that benefiting you?** Communication and finances are smoother and documented well. ### 38. Great for a 1-man-band team **Rating:** 4.0/5.0 stars **Reviewed by:** Julianna O. | Director of Customer Experience, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2022 **What do you like best about HoneyBook?** Honeybook is easy to use, easy to set up and perfect for a one-man-band type of operation that manages its clients by name and is just looking for an easy way to manage contracts, payments, and client communication. **What do you dislike about HoneyBook?** Honeybook was easy to use, but that ease came with some limitations. For example, there was very limited data we could pull out of the system to analyze trends in inquiries, dates, booking prices, etc.. **What problems is HoneyBook solving and how is that benefiting you?** Honeybook helps us keep our contracts, payments, and client communication organized. I loved that it also provided clients with a portal so they could always access their contract and our emails. ### 39. Love Honeybook for many reasons **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2022 **What do you like best about HoneyBook?** I love that I can manage multiple businesses on 1 platform. **What do you dislike about HoneyBook?** I dislike how you have to go about figuring out some of the features. Somethings are not intuitive **What problems is HoneyBook solving and how is that benefiting you?** I have not made my issues known but rather try to work them out myself. I tried a year or two ago to reach out for support but i didn't find it helpful. ### 40. It is a great service that keeps all of your admin in one place. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about HoneyBook?** I love the templates that are offered to help build your contracts, emails, proposals ect. It is user friendly with amazing resources. **What do you dislike about HoneyBook?** I wish I could edit a contract without resending. **What problems is HoneyBook solving and how is that benefiting you?** It was allowed me to get back to potential clients quicker once I took the time to set up my proposals. ### 41. Excellent Business Management Tool For Small Business Owners **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa G. | Owner/Managing Member, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2022 **What do you like best about HoneyBook?** The most helpful tools for me in Honeybook is the ability to send a brochure, proposals, client emails, receive payments & see my profit and loss in one portal. **What do you dislike about HoneyBook?** Honeybook currently integrates with QuickBooks, but no other tool. It would be nice to upload a bank statement to reconcile expenses tied to specific projects. **Recommendations to others considering HoneyBook:** Take time to follow the tutorials and set-up instructions when starting with Honeybook. Upload your branded materials (logo, colors). Add images to your gallery. These basic steps will save time as you build your profile, and create brochures, proposals for clients. **What problems is HoneyBook solving and how is that benefiting you?** There is no need to chase payments from our clients. Honeybook's automation features handle reminders & payment collections for us. ### 42. HoneyBook has kept my business organized! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about HoneyBook?** Organizing projects and clients in one place which cuts down on the need to use multiple softwares. Invoicing and contracting are taken care of! **What do you dislike about HoneyBook?** Not able to fully customize certain areas such as project phases. **What problems is HoneyBook solving and how is that benefiting you?** Keeping things organized in one place which really helps someone like me who is neurodiverse. ### 43. Effective but at a price **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2022 **What do you like best about HoneyBook?** Easy to navigate, plenty of business resources like well worded templates. The portal is easy to access and customers typically find it easy to use and follow. **What do you dislike about HoneyBook?** It's quite expensive so if you're not using all of its features than you might now be getting your moneys worth compared to other less-pretty invoice softwares. **What problems is HoneyBook solving and how is that benefiting you?** Keeping track of clients progress throughout the project, allowing transparency via ease-of-use software. Any program that makes the clients life easier is a good one and HoneyBook fits that category. ### 44. Buggy with a poor tech support platform **Rating:** 1.5/5.0 stars **Reviewed by:** Donald C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2020 **What do you like best about HoneyBook?** Clean look.....a bit reminiscent of Wordpress **What do you dislike about HoneyBook?** Buggy, intermittent fails across various different platforms. Very limited tech support with email only. No screen share, no phone call ability. **Recommendations to others considering HoneyBook:** Be aware that tech support is email only. The software seems buggy and not stable across platforms. The look is nice: clean, open, etc. The performance however is suspect. I've been on with them last night and today...over an hour....multiple login platforms, same endless loop. All without them being able to screen share. So, I screen shot, I email, I wait, they answer, I try a solution, I loop, I screenshot, they answer. For AN HOUR. Cannot , at this time, recommend. **What problems is HoneyBook solving and how is that benefiting you?** Billing is supposed to be solved......however, I spent 10 minutes last night and 45 minutes this morning on an issue that is still not resolved. ### 45. Super easy to get all the information to a client in one simple email. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2022 **What do you like best about HoneyBook?** The easy format. Everything is labeled well. **What do you dislike about HoneyBook?** The inability to change things once final. **What problems is HoneyBook solving and how is that benefiting you?** Saving time and it's keeping everything together so I don't have to go back and organize all of my clients information. ### 46. Every small business needs this. Now. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about HoneyBook?** HoneyBook is literally everything a small business needs to keep their office, client management, and projects organized. From invoicing, proposal sharing, tracking the pipeline, having clients feel like they have their own portal - it makes everything uniform, streamlined, and like you spent thousands and have your stuff together. It's flat amazing. **What do you dislike about HoneyBook?** So far, there's little not to like. I was able to integrate it with my website with ease and the templates were all easy to use. I guess one thing that was less than ideal was that I did not have as much control over where information is stored. There are sort of buckets that things fall into and some were less intuitive to me that that's where I'd look for them. **What problems is HoneyBook solving and how is that benefiting you?** I'm solving the problem of staying organized and in good constant contact with clients and potential clients. I'm able to see my pipeline at glance which helps me stay focused on what's most important. It also does the job of several other apps and services combined, so it has really streamlined my internal processes and made everything my clients receive from me uniform. ### 47. Great CRM for solo/micro small business **Rating:** 4.5/5.0 stars **Reviewed by:** Alicia P. | Google Workspace Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about HoneyBook?** I love that my contacts, email templates, contracts, and invoicing are all in one spot. Oh, not to forget about my calendering as well. This has eliminated the need for me to have multiple vendors for my business. **What do you dislike about HoneyBook?** Workflows can be a bit more robust. I would love for actions to happen if something didn't take place. I will also like it if that multiple workflows can run simultaneously. Also, based on client input it will trigger certain actions to really have a hands-off business. **Recommendations to others considering HoneyBook:** Definitely a great CRM for small business owners **What problems is HoneyBook solving and how is that benefiting you?** I am solving the problem of NOT having 5-10 different apps/vendors subscriptions. This helps me save costs and not have to manage and learn so many various tools. ### 48. HoneyBook Review **Rating:** 4.0/5.0 stars **Reviewed by:** John L. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2022 **What do you like best about HoneyBook?** HoneyBook is a great all-in-one platform to manage projects, communicate with clients, keep track of tasks, and manage and input expenses. I currently use it to help manage my wife's photography clients and it's a huge-saver in the amount of time it saves us! **What do you dislike about HoneyBook?** The price is honestly the biggest turn-off for HoneyBook. Other comparable software like Hello Bonsai make their price seem steam, but it does include a lot of integrations that you can't find elsewhere. **What problems is HoneyBook solving and how is that benefiting you?** It's helped us save countless hours managing and tracking projects and organizing workflows for photography clients. Its website intake form is also hugely helpful and streamlines our client pipeline very nicely! ### 49. HoneyBook **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about HoneyBook?** I love having the ability to create templates for my client contracts - it makes onboarding so easy! **What do you dislike about HoneyBook?** Getting everything set up and ready to go was the hardest part. **What problems is HoneyBook solving and how is that benefiting you?** . ### 50. Great communication tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Erica R. | Event Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2022 **What do you like best about HoneyBook?** A way to stay organized with client documents and communications **What do you dislike about HoneyBook?** There isn't anything I can think of. It serves it's purpose **What problems is HoneyBook solving and how is that benefiting you?** Keeping myself and client organized ## HoneyBook Discussions - [How much does HoneyBook cost?](https://www.g2.com/discussions/how-much-does-honeybook-cost) - 2 comments - [What is HoneyBook?](https://www.g2.com/discussions/what-is-honeybook) - 2 comments - [What is HoneyBook used for?](https://www.g2.com/discussions/what-is-honeybook-used-for) - 2 comments - [View HoneyBook pricing details and edition comparison](https://www.g2.com/products/honeybook/reviews?page=4&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-30+21%3A54%3A16+-0500&secure%5Bsession_id%5D=56526dd1-4721-4284-948a-f59d90c57802&secure%5Btoken%5D=b455f8ee5e3820d985414df12ea80af3af7206c3d8ad0fbd733830b84b84f07a&format=llm_user) ## HoneyBook Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - [Anthropic SDK](https://www.g2.com/products/anthropic-sdk/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Calendar](https://www.g2.com/products/calendar/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Chrome OS](https://www.g2.com/products/chrome-os/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [CloudSpot](https://www.g2.com/products/cloudspot/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Email](https://www.g2.com/products/emailreseller-email/reviews) - [Flodesk](https://www.g2.com/products/flodesk/reviews) - [FreshBooks](https://www.g2.com/products/freshbooks/reviews) - [Google Calendar for Confluence](https://www.g2.com/products/google-calendar-for-confluence/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Kajabi](https://www.g2.com/products/kajabi-kajabi/reviews) - [LeadConnect Marketing](https://www.g2.com/products/leadconnect-marketing/reviews) - [MailChimp Odoo Integration](https://www.g2.com/products/mailchimp-odoo-integration/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - [Motion](https://www.g2.com/products/motionapp/reviews) - [Outlook4Gmail](https://www.g2.com/products/outlook4gmail/reviews) - [Pic-Time](https://www.g2.com/products/pic-time/reviews) - [Prismm](https://www.g2.com/products/prismm/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Todoist](https://www.g2.com/products/todoist/reviews) - [TurboTax Self Employed](https://www.g2.com/products/turbotax-self-employed/reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - [Wave](https://www.g2.com/products/wave-wave/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho Calendar](https://www.g2.com/products/zoho-calendar/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## HoneyBook Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Lead Management **Document Creation** - Customizability: Variables and Fields - Template Creation and Flexibility - Rich Media - Online Document Creation - PDF Creation - Custom Branding **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Bill Generation** - Templates - Digital Billing - Recurring Billing **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Customization** - Custom Fields - Multi-page Forms - Design **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Workflow** - Document Builder Interface - Collaborative Creation - Assembly and Approval Workflows **Invoice Processing** - Approvals **Administration** - Reporting & Analytics - Processing Fees - POS Integration - Omnichannel **Bill Processing** - Batch Invoicing - Management **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Analytics** - Engagement Tracking - Proposal Effectiveness Reporting - Reporting and Dashboards **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Payment Options** - Multi-Currency - Online payment portal **Integration** - Accounting - Payments - ERP **Personalization** - Branding - Links **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Administration and Platform** - User, Role, and Access Management - Alerts and Notifications - CRM Integration - E-Signature Integration - CPQ Integration - API / Integrations **Integration** - Accounting - Payments - ERP - Account Sync **Security** - POS Verification **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Agentic AI - Billing** - Autonomous Task Execution **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Platform** - Accounting integration - E-commerce Integration **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Generative AI** - AI Text Generation **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top HoneyBook Alternatives - [Bonsai](https://www.g2.com/products/bonsai/reviews) - 4.3/5.0 (100 reviews) - [FreshBooks](https://www.g2.com/products/freshbooks/reviews) - 4.5/5.0 (961 reviews) - [Assembly](https://www.g2.com/products/assemblysoftware/reviews) - 4.7/5.0 (322 reviews)