# Homebase Reviews **Vendor:** Homebase **Category:** [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software) **Average Rating:** 4.5/5.0 **Total Reviews:** 490 ## About Homebase Homebase is a comprehensive workforce management solution designed specifically for hourly teams, catering to the unique needs of small businesses. This platform streamlines various aspects of team management, including time tracking, scheduling, communication, and payroll, making it an essential tool for businesses looking to enhance their operational efficiency. By automating many time-consuming tasks, Homebase allows managers to focus on more strategic initiatives, ultimately improving overall productivity. Targeted primarily at small to medium-sized businesses, Homebase is particularly beneficial for industries that rely heavily on hourly workers, such as retail, hospitality, and service sectors. The platform addresses common pain points such as scheduling conflicts, time theft, and compliance with labor laws. By providing a centralized hub for team management, Homebase enables businesses to maintain a well-organized and productive workforce while ensuring that employees remain engaged and informed about their roles and responsibilities. Key features of Homebase include an automated time clock that simplifies time tracking, significantly reducing the administrative burden on managers. This feature can save managers over five hours a week, allowing them to allocate their time more effectively to other important tasks. The scheduling tools offered by Homebase help eliminate chaos by providing templates, reminders, and shift notes, ensuring that all team members are aware of their responsibilities and schedules. Additionally, the platform centralizes team communications, fostering a collaborative environment where employees can easily share updates and information, thus enhancing teamwork and transparency. Homebase also simplifies payroll processing by eliminating manual data entry and paperwork. This feature not only saves time but also minimizes the risk of errors, ensuring that employees are paid accurately and on time. Furthermore, Homebase offers resources to help businesses stay compliant with federal and state labor laws, reducing the risk of costly penalties. Its integration capabilities with various point-of-sale systems, sales tools, job boards, and payroll providers further enhance the platform's versatility, making it a valuable asset for any small business looking to streamline operations. With mobile applications available for both iOS and Android, Homebase ensures that users can stay connected and manage their teams on the go. This flexibility is particularly advantageous for businesses with employees who are frequently on-site or working remotely. With over 2 million hourly workers already benefiting from Homebase, it has established itself as a trusted solution in the workforce management landscape, recognized for its effectiveness and user satisfaction across various platforms. ## Homebase Pros & Cons **What users like:** - Users appreciate the **ease of use** of Homebase, simplifying team communication and scheduling tasks efficiently. (88 reviews) - Users appreciate the **easy scheduling** in Homebase, as it simplifies communication and shift management for teams. (76 reviews) - Users appreciate the **easy scheduling functionality** of Homebase, which enhances focus and simplifies team management. (75 reviews) - Users commend the **real-time scheduling updates** of Homebase, ensuring visibility and ease in managing shifts effortlessly. (48 reviews) - Users love how Homebase offers **time-saving features** , making scheduling quick and hassle-free. (39 reviews) - Easy Setup (38 reviews) - Easy Management (37 reviews) - Time Tracking (34 reviews) - Setup Ease (32 reviews) - Shift Management (30 reviews) **What users dislike:** - Users express frustration over **limited customization** , especially with scheduling templates and mobile app features, reducing efficiency. (19 reviews) - Users often face **scheduling issues** with Homebase, including slow performance and confusing time-off requests for overnight shifts. (19 reviews) - Users find the **limited features** of the Homebase mobile app less effective compared to the web version. (17 reviews) - Users note several **missing features** in Homebase, such as HR options and limited functionality in standard plans. (14 reviews) - Users experience **glitches and scheduling issues** with Homebase, making shift management challenging and unreliable. (12 reviews) - Users experience significant **payroll issues** with Homebase, including poor support and frustrating software bugs impacting functionality. (11 reviews) - Expensive (10 reviews) - High Fees (10 reviews) - Clock-In Issues (8 reviews) - Clocking Issues (7 reviews) ## Homebase Reviews ### 1. Fast, Reliable Scheduling and Payroll That Streamlines My Workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Russ R. | Classical Conversations Challenge 1 Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2026 **What do you like best about Homebase?** Love the features for scheduling. Employees have connection via the app and have the opportunity to trade schedules, put in their days off. I love how Homebase payroll is connected making payroll a breeze. Homebase greatly improves my workflow because I spend less time with scheduling and payroll. Navigating is smooth. Performance is fast and reliable. Pricing is a little high so my ROI isn't as good as I want it to be. I haven not seen any AI features so I am unable to review that side of Homebase. Support is not always easy to get and when you do, they dont always have a good answer for the issue. **What do you dislike about Homebase?** Pricing is a little high for what I get. I HATE that payroll has to be done 4 days before payday, and I don't like how the payroll cost is removed from my bank account 4 days before I pay my employees. This is a cash flow killer. There is NO GRACE if you miss your deadline (which is 4 days before actual payday). I missed my deadline because of an error caused by Homebase and yet I had to move my payday from Friday to the following Tuesday. That was crap for sure! I wish support was better and more helpful. **What problems is Homebase solving and how is that benefiting you?** I no longer have to do scheduling manually. Homebase points out any errors or conflicting situations while I enter my schedules. Also, I spend less time on payroll because my timesheets are in the same system as my payroll. I have more time to do other things. **Official Response from Tiffany Hakimianpour:** > We're glad to hear that you are enjoying the scheduling and payroll features of Homebase, and that it has improved your workflow. We understand your concerns about pricing and support, and we are constantly working to enhance our services and provide better value for our customers. Your feedback is important to us, and we will take your comments into consideration for future improvements. ### 2. Homebase Makes Scheduling, Time Tracking, and Team Communication Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Allegra A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Homebase?** We’ve been using Homebase at our boutique for scheduling, time tracking, and team communication, and it has made managing day-to-day operations so much easier. With a retail team and constantly changing schedules, having everything in one place has been a huge help. The scheduling system is very user-friendly for both managers and employees. We especially love how easy it is for staff to view schedules, request time off, swap shifts, and communicate directly through the app. It has helped reduce scheduling confusion and saved us a lot of time every week. As a small business owner, I also appreciate how organized and efficient the platform feels. It’s simple to use, reliable, and has helped us streamline operations while keeping everyone on the same page. Overall, Homebase has become an important part of how we run our business, and I would definitely recommend it to other small business owners looking for an easy and effective scheduling solution. **What do you dislike about Homebase?** The only thing I don’t like is that I can’t access all information from the app on my phone, I need my computer to access complete information, and I am always doing things on the go **What problems is Homebase solving and how is that benefiting you?** It solves everything…….. payroll is always accurate and on time, scheduling is so much easier and everyone can plan accordingly, no more mistakes or guessing on timesheets. I’m just sad I didn’t find you guys sooner. **Official Response from Tiffany Hakimianpour:** > We're thrilled to hear that Homebase has made managing your boutique's day-to-day operations so much easier! Our user-friendly scheduling system and team communication features are designed to streamline operations for small businesses like yours. We appreciate your feedback about accessing information on the app and will take it into consideration for future improvements. Thanks for being part of the Homebase community! ### 3. Seamless Scheduling and Payroll Management with a Minor App Glitch **Rating:** 5.0/5.0 stars **Reviewed by:** Kathleen G. | Alternate admin/office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Homebase?** I like that Homebase is very easy to use and has many great features that make scheduling, time card management, and payroll a breeze. It's extremely valuable for our business, helping us manage and keep track of where everyone is in case of an emergency. We can easily check where someone is and keep better track of weekly hours to ensure everyone is getting the hours they need. The initial setup was very easy too. **What do you dislike about Homebase?** One thing that doesn't work too well is making changes to the schedule on the app. There's many times that we want to publish just one day but can't since it doesn't give us the option. So, we have to get on a desktop to make the changes. The only thing I see that would need improvement is like I had mentioned is making the change in the app. If possible, it would be great to have the option to make single day changes in the app without publishing the whole week instead of going to a computer to make those changes. **What problems is Homebase solving and how is that benefiting you?** We use Homebase for scheduling in our home health setting. It helps manage where everyone is during emergencies, simplifies running the business, and tracks weekly hours to ensure proper staffing. **Official Response from Tiffany Hakimianpour:** > We're glad to hear that you find Homebase easy to use and valuable for your business. We appreciate your feedback about the app glitch and will definitely take it into consideration for future improvements. So glad you are part of the Homebase community ### 4. Homebase Cut My Scheduling Time in Half **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel G. | Volunteer Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Homebase?** I manage a volunteer pool of 50+ people and previously created schedules manually, on paper. I love how Homebase cut my scheduling time by half. For me, ease of use is the thing I like best about Homebase. **What do you dislike about Homebase?** Overall, the benefits outweigh any inconvenient aspects of the platform, but if I had to provide a dislike, I would say that I wish I had the ability to copy an entire month's schedule and paste it into a new month, instead of only having the capability of copying a week at a time. **What problems is Homebase solving and how is that benefiting you?** The mere fact that I no longer have to track hours and schedules by hand is a huge timesaver. A also like having the ability for volunteers to see and claim open shifts themselves, instead of going through me via phone calls and emails. Huge timesaving benefit. **Official Response from Tiffany Hakimianpour:** > We're thrilled to hear that Homebase has made such a positive impact on your scheduling process! We appreciate your feedback about the ability to copy schedules and will definitely take that into consideration for future updates. ### 5. Homebase Streamlines Payroll and Time Tracking in One Easy Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsy G. | Team Lead - Onboarding Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Homebase?** What I like most about Homebase is that it brings payroll and time tracking together in a single platform. Employees can clock in and out easily, which keeps hour tracking accurate and straightforward. It also removes the need for manual timesheets and helps cut down on errors during payroll processing. I also appreciate how convenient it is to have everything synced in one place—from hours worked to wages—so payroll runs feel faster and more efficient. The system is easy for both managers and employees to use, and it helps make sure everyone is paid correctly and on time. Overall, it streamlines timekeeping and payroll management in a practical, reliable way. **What do you dislike about Homebase?** I don’t have any major dislikes about Homebase so far. It has been reliable and meets our needs for time tracking and payroll efficiently. **What problems is Homebase solving and how is that benefiting you?** So far, I haven’t encountered any major problems. Homebase helps streamline time tracking and payroll by allowing employees to clock in and out easily, which improves accuracy and saves time. **Official Response from Tiffany Hakimianpour:** > We're thrilled to hear that you're enjoying the convenience and efficiency of Homebase for time tracking and payroll management. Thank you for sharing your positive experience! Thanks for being part of the Homebase community! ### 6. Effortless Payroll and Scheduling Management **Rating:** 5.0/5.0 stars **Reviewed by:** Johnnie D. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Homebase?** I love how Homebase has significantly reduced my payroll processing time from about two or three hours to just twenty minutes. The setup was really easy, and the Homebase staff helped transfer our information from Paychex over, which was great. Everything I need for payroll is right there and easy to access, so I don't have to navigate all over the website to find things. **What do you dislike about Homebase?** When staff want to swap shifts or take the shift of another available person, I'm not able to see it when I first log in to Homebase. I go to the dashboard, and sometimes I don't see it there. However, I do receive an email alert about swap requests or accepting open shifts, but I don't see it immediately in Homebase. **What problems is Homebase solving and how is that benefiting you?** Homebase saves me a lot of time on biweekly payroll, reducing it from hours to about twenty minutes. It also helps keep track of scheduling efficiently. **Official Response from Tiffany Hakimianpour:** > We're thrilled to hear that Homebase has made such a positive impact on your payroll processing time! Our team is dedicated to providing seamless setup and support for transferring information from other platforms. We appreciate your feedback about the shift swapping feature and will definitely take it into consideration for future improvements. Thanks for being part of the Homebase community! ### 7. Easy, User-Friendly Scheduling and Time Tracking with Homebase **Rating:** 4.5/5.0 stars **Reviewed by:** Furqan I. | Head Of IT Depatment, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Homebase?** I’ve been using Homebase for employee scheduling and time tracking, and it’s been very easy to work with. Creating and setting up shifts is straightforward, and I especially appreciate the mobile app because it makes communicating with the team quick and efficient. That said, there are a couple of areas that could be improved, such as more customization options in reports and the occasional lag with notifications. Overall, it’s a solid tool for small to medium-sized teams, and I’d recommend it to businesses that want a simple, user-friendly scheduling solution. **What do you dislike about Homebase?** Some advanced features are locked behind paid plans, which can make it expensive as your team grows. **What problems is Homebase solving and how is that benefiting you?** With Homebase, scheduling is much easier, and employees can view their shifts, swap them, and get updates instantly. It also simplifies time tracking and payroll by automatically recording work hours and reducing manual errors. **Official Response from Tiffany Hakimianpour:** > We're glad to hear that you find Homebase easy to use and that it has been helpful for your employee scheduling and time tracking. We appreciate your feedback on areas for improvement and will take it into consideration for future updates. Thanks for being part of the Homebase community! ### 8. Effortless Payroll and Seamless Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Monica K. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Homebase?** I use Homebase mainly for timeclocks and communication. The GPS feature works out really well when we need it. I love how easy it is to do payroll, it cuts my time in half! I also like how Homebase shows who has read the messages and who hasn't, keeping everyone on the same page. The initial setup of Homebase was very easy! **What do you dislike about Homebase?** I have not explored any other features actually. I would like to utilize the schedule tab better. **What problems is Homebase solving and how is that benefiting you?** I use Homebase for timeclocks and communication. The GPS feature works well, once the initial issues were resolved. Payroll is easy, and it halves my time while keeping everyone on the same page. I like seeing who has read messages. **Official Response from Tiffany Hakimianpour:** > We're delighted to hear that Homebase has made timeclocks, communication, and payroll easier for you! We appreciate your feedback and will take note of your interest in utilizing the schedule tab better. Thank you for choosing Homebase for your business needs! Thanks for being part of the Homebase community! ### 9. Effortless Time Management, Needs Reliable Updates **Rating:** 5.0/5.0 stars **Reviewed by:** Ana Rosa B. | security guard, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Homebase?** I use Homebase for work to manage employees clocking in. I appreciate how it made it very easy to manage our time and attention on our employees. I also find that we can easily fix hours and keep up with them. The Time Clock feature is the one I use the most, as it's really valuable for tracking employee hours. Additionally, the initial setup was very easy, which made onboarding smooth. **What do you dislike about Homebase?** When an update happens. I’m scared of what happened a couple weeks back when it crashed and it was a horrible 48 hours to wait for the updated app to work. **What problems is Homebase solving and how is that benefiting you?** I use Homebase to easily fix and keep track of hours, making it very easy to manage our time and attention on employees. **Official Response from Tiffany Hakimianpour:** > We're glad to hear that Homebase has made it easy for you to manage your employees' time and attention. We understand the importance of reliable updates and apologize for any inconvenience caused by the recent app crash. Our team is constantly working to improve the app's stability and performance to provide a better experience for our users. ### 10. Homebase Is a One-Stop Shop That Replaced Our Three Systems **Rating:** 4.5/5.0 stars **Reviewed by:** Selina W. | Office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Homebase?** That is a one stop shop for my employees. We used to have 3 systems, and my employees had to have a separate login to each to do what we now do all in Homebase. **What do you dislike about Homebase?** I would like to receive more alters when my staff clocks in late or clocks out outside of the Geofence. The little star next to the time sheet is easily missed. If out of the Geofence then it would be nice to send an alter to the manager that had to be approved. Also, we have several servers, and it would be great if when they clock out it prompts them to enter tips. They are missing this step several times, and it makes more work for payroll. **What problems is Homebase solving and how is that benefiting you?** We are still working on an ongoing issue with sick time not calculating correctly. I have not heard back in about a week. **Official Response from Tiffany Hakimianpour:** > Thank you so much for taking the time to share your experience with Homebase! We are thrilled to hear that consolidating from three separate systems into one has made life easier for you and your team. We truly appreciate your feedback regarding Geofence alerts and the tip-entry prompt for servers — these are valuable insights, and we have shared them with our product team for consideration. Regarding the sick time calculation issue, we sincerely apologize for the delay in follow-up. Please don't hesitate to reach out to our support team directly so we can prioritize getting this resolved for you as quickly as possible. Thank you again for your partnership and for helping us improve! ## Homebase Discussions - [Is Homebase really free?](https://www.g2.com/discussions/is-homebase-really-free) - 2 comments - [How does Homebase app work?](https://www.g2.com/discussions/how-does-homebase-app-work) - 1 comment - [Is Homebase legit?](https://www.g2.com/discussions/is-homebase-legit) - 2 comments - [What is homebase software?](https://www.g2.com/discussions/what-is-homebase-software) - 1 comment - [View Homebase pricing details and edition comparison](https://www.g2.com/products/homebase/reviews/homebase-review-12874763?section=pricing&secure%5Bexpires_at%5D=2026-05-27+05%3A10%3A24+-0500&secure%5Bsession_id%5D=1520c135-7c09-48d6-ad85-9d2c3596b672&secure%5Btoken%5D=cbd96cb527c7b9e186f01f221a37ee74245925fe6ecf6ff81bffe8c5e83a9854&format=llm_user) ## Homebase Integrations - [7shifts](https://www.g2.com/products/7shifts/reviews) - [brightwheel](https://www.g2.com/products/brightwheel/reviews) - [Clover](https://www.g2.com/products/procan-clover/reviews) - [Clover](https://www.g2.com/products/clover/reviews) - [DAVO Sales Tax](https://www.g2.com/products/davo-sales-tax/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [OnPay](https://www.g2.com/products/onpay/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Toast](https://www.g2.com/products/toast/reviews) ## Homebase Features **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Automation** - Process Automation **Platform Basics** - Interoperability - Performance - Reporting **Platform Basics** - Reporting - Dashboard - Performance **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Platform Data** - Dashboard - Alerts and Notifications **Platform Content** - Automation - File Sharing - Content Library **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Platform Additional Functionality** - Cloud - Mobility - Messaging **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Portal **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Agentic AI - Restaurant Scheduling** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top Homebase Alternatives - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,490 reviews) - [Deputy](https://www.g2.com/products/deputy/reviews) - 4.6/5.0 (646 reviews) - [When I Work](https://www.g2.com/products/when-i-work/reviews) - 4.4/5.0 (376 reviews)