Verified User in Health, Wellness and Fitness
EH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Fantastic customer service and partner experience"
5/5
What do you like best about Hologram?

I've been working with Hologram for a number of years and I can say that the experience has been one of true partnership. They take the timeto understand what I'm trying to achieve and then work to help us achieve it. They are responsive to any questions I have and always jump on issues that I escalate. A really fantastic partner to work with. Review collected by and hosted on G2.com.

What do you dislike about Hologram?

I have nothing to complain about. Everyone has been great. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Best service"
5/5
What do you like best about Hologram?

World coverage and reliability, innovative and user-friendly dashboard, very low costs for entry-level devices or systems Review collected by and hosted on G2.com.

What do you dislike about Hologram?

I've found no relevant issues or critical problems Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Great Experience"
4/5
What do you like best about Hologram?

Ease of solution, dashboard insights and the changeable pricing plans. Review collected by and hosted on G2.com.

What do you dislike about Hologram?

The multiple organisations management should be better simplified. Review collected by and hosted on G2.com.

Verified User in Farming
AF
Verified User in Farming
Mid-Market (51-1000 emp.)
"We use sim cards in our devices"
4/5
What do you like best about Hologram?

Dashboards, statistics, responsiveness.. Review collected by and hosted on G2.com.

What do you dislike about Hologram?

Once you didn't warn us about technical work Review collected by and hosted on G2.com.

Verified User in Public Safety
AP
Verified User in Public Safety
Small-Business (50 or fewer emp.)
"Great service provider"
5/5
What do you like best about Hologram?

Our rep is easy to work with and always preemption your needs! Review collected by and hosted on G2.com.

What do you dislike about Hologram?

Nothing, the service does exactly what we need it to do, is reliable, and consistent. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Happy with Hologram Service"
4/5
What do you like best about Hologram?

API's and Pricing are good, it was nice to put together custom plans for our needs. Review collected by and hosted on G2.com.

What do you dislike about Hologram?

Accessing support can be problematic, it's email support ONLY (no phone numbers). Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Cowboy e-bikes are using Hologram"
5/5
What do you like best about Hologram?

* Clean API

* Modern Dashboard

* World-class support Review collected by and hosted on G2.com.

What do you dislike about Hologram?

* Lack of visibility on inactive devices Review collected by and hosted on G2.com.

ZL
Zihao L.
Operation Manager
Mid-Market (51-1000 emp.)
"Great experience"
4.5/5
What do you like best about Hologram?

Nice features on the dashboard. Different optional can choose based on different use case. Review collected by and hosted on G2.com.

What do you dislike about Hologram?

Nothing really dislike..................... Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Hologram has been a good and communicative partner for all our SIM cards"
3.5/5
What do you like best about Hologram?

communication and troubleshooting together with the Dashboard in general Review collected by and hosted on G2.com.

What do you dislike about Hologram?

speed of troubleshooting and conclusion to resolve

capability to create automatic reports, if there is such capability: training on it Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Good service unless something goes wrong"
1.5/5
What do you like best about Hologram?

They're easy to get started and they list all their prices up front. Review collected by and hosted on G2.com.

What do you dislike about Hologram?

Their customer service takes around a week to get back to you with basic questions and can't solve complicated solutions. You better hope that your problem also affects their big customers or else they're never going to fix it. Review collected by and hosted on G2.com.