--- title: Holly by Nimblr.ai Reviews meta_title: 'Holly by Nimblr.ai Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Holly by Nimblr.ai works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 7 scale: '5' date_modified: '2026-07-17' parent_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # Holly by Nimblr.ai Reviews **Vendor:** Nimblr.ai **Category:** [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling) **Average Rating:** 4.8/5.0 **Total Reviews:** 7 ## About Holly by Nimblr.ai Holly AI Operator: AI Receptionist & Patient Scheduling Platform Built for Healthcare Providers Holly is an AI Operator that works as a patient scheduling platform and AI receptionist, using conversational AI to automate patient communication and front-desk workflows by managing your EHR, CRM, and payment platforms based on your know-how and specialty best practices. The result is a better patient experience, happier staff, and measurable revenue growth. ● 30+ Patient Journey Workflows × 350+ Operational Rules = Thousands of Configurations Tailored to Your Specialty ● 92M+ Patient Interactions ● 1,500+ Practices Served ● 9+ Years Pioneering AI for Healthcare ● HIPAA-Compliant | SOC 2 Certified Incremental revenue: Capture new patients and keep schedules full. ● Convert phone calls and web visits into appointments 24/7 ● Capture new appointments from Google patient searches ● Automate no-show and cancellation recovery ● Fill last-minute cancellations from your patient waitlist ● Recall patients when they’re due for their next visit Front desk efficiency: Reduce manual work and prevent staff burnout. ● Automate calls for patient common questions & inquiries ● Handle appointment changes automatically ● Capture refill requests without manual intake ● Keep patient records up to date Patient engagement: Improve treatment adherence, care outcomes and loyalty. ● Ensure patients complete forms and pre-visit information ● Send timely confirmations and reminders ● Ensure patients get the right instructions before their visit ● Gather patient feedback & strengthen your online reputation Cash flow optimization: Improve claim accuracy and payment collection. ● Validate insurance acceptance before the visit ● Capture accurate and complete patient information upfront ● Capture payment method information early ● Release unpaid appointments automatically Guaranteed minimum 600% return on investment. No additional software costs required. Holly AI fits within your existing budget and costs around 3% of the average annual operational cost per provider. Free Pilot Available: Go Live in Days ● No apps to manage ● No staff training ● Seamless patient adoption Frequently Asked Questions About Holly AI: 1. How long does it take to implement Holly AI? Most practices go live in under one week, with implementation taking 2 to 5 hours. With no apps to install, adoption for both patients and staff is seamless and requires no training. 2. Is Holly AI HIPAA and SOC 2 compliant? Yes. Holly AI is HIPAA-compliant and meets SOC 2 standards. Both Holly AI and our integration partners follow strict federal requirements to protect patient data. 3. Do my patients need to download an app or log in to use Holly AI? No. Patients never need to download an app or log into a portal. Holly AI communicates through the channels they already use: phone, SMS, and web, driving patient reach rates averaging 99%. 4. How is Holly AI’s performance tracked and reported? You can track basic metrics in your Holly AI Dashboard. You will also receive regular performance reports by email from our Customer Success Team, with insights into Holly AI’s impact and return on investment. 5. How does Holly AI’s pricing model work? Pricing is based on your monthly appointment and call volume. This ensures your investment stays proportional to the value Holly AI delivers. 6. Is there a way to try Holly AI for free? Yes, we offer a free pilot. Our team provides a custom return on investment and impact analysis, connects Holly AI to your EHR and phone tree, and configures workflows for live patient testing. Afterward, you can measure results, gather feedback, and decide confidently. 7. Does Holly AI support my specific EHR system? Holly AI integrates with the vast majority of EHRs, including Athenahealth, DrChrono, AdvancedMD, and ModMed. We expand our native integrations every month. If your specific EHR is not listed, reach out to our team for a custom integration tailored to your needs. ## Holly by Nimblr.ai Pros & Cons **What users like:** - Users highlight the **ease of use** of Holly, enhancing patient interactions and streamlining appointment scheduling efficiently. (3 reviews) - Users value the **efficient appointment scheduling** with Holly, enhancing practice management and reducing cancellations. (2 reviews) - Users praise Holly for its **friendly and helpful customer support** , enhancing efficiency and minimizing patient no-shows. (2 reviews) - Users highlight the **efficiency** of Holly, which enhances practice operations and reduces patient no-shows. (2 reviews) - Users value the **scheduling efficiency** of Holly, which minimizes cancellations and improves overall practice management. (2 reviews) - Users value the **booking ease** of Holly by Nimblr.ai, simplifying scheduling for both themselves and their patients. (1 reviews) - Users value the **communication efficiency** of Holly, enabling quick responses and freeing up valuable staff time. (1 reviews) - Efficiency Improvement (1 reviews) - Users find Holly to provide **helpful support** , effectively addressing common patient questions without burdening staff. (1 reviews) - Implementation Ease (1 reviews) **What users dislike:** - Users struggle with **scheduling issues** in Holly, especially due to limitations on message recipients and full date visibility. (2 reviews) - Users express dissatisfaction with **scheduling problems** , particularly limited recipient capacity and lack of future date options. (2 reviews) - Users want to overcome the **access limitations** of Holly, particularly the constraint of 250 recipients for broadcasts. (1 reviews) - Users are frustrated by the **inability to hide fully booked dates** , complicating the scheduling process with Holly. (1 reviews) - Users find the **limited broadcast feature** restrictive, wishing for options to send messages to larger groups. (1 reviews) - Users feel limited by the **restricted broadcast recipient cap** of 250, wishing for more flexible messaging options. (1 reviews) - Users find the **limited broadcast feature** of Holly restrictive, wishing for options like mass messaging and scheduling. (1 reviews) ## Holly by Nimblr.ai Reviews ### 1. Holly’s Conversational AI Delivers Friendly, Efficient Patient Support **Rating:** 5.0/5.0 stars **Reviewed by:** kathleen d. | call center supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Holly by Nimblr.ai?** Holly, the AI assistant, is able to respond to patients’ most common questions without occupying staff time, and offers friendly, helpful support through conversational AI. **What do you dislike about Holly by Nimblr.ai?** The broadcast feature in Holly only allows me to send messages to 250 recipients at a time. I wish there was an option to send mass text messages to a larger group or to schedule broadcasts for a future date. **What problems is Holly by Nimblr.ai solving and how is that benefiting you?** Due to our high call volume and limited staff, Holly has enabled my team to concentrate more on patient care without missing important calls that require attention. HollyAI is approachable, and patients genuinely appreciate receiving quick responses from a friendly AI. ### 2. Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Andy W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Holly by Nimblr.ai?** Holly by Nimblr has been a game changer. Our no show rate has decreased dramatically and we finally feel comfortable leaving scheduling in someone elses hands. Highly recommend. **What do you dislike about Holly by Nimblr.ai?** Nothing! Everything works great. Thanks Nimblr! **What problems is Holly by Nimblr.ai solving and how is that benefiting you?** scheduling, no shows particularly ### 3. Great tool for automating appointments **Rating:** 5.0/5.0 stars **Reviewed by:** Justine S. | Franchise Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Holly by Nimblr.ai?** The ease of use for myself and the patient scheduling. **What do you dislike about Holly by Nimblr.ai?** The inability to hide dates that are full from the options available to schedule. **What problems is Holly by Nimblr.ai solving and how is that benefiting you?** Holly solves our lack of automated appointment scheduling from our website. ### 4. Good Basic Tool that I hopes continues to expand capabilities **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Holly by Nimblr.ai?** -Saves time scheduling patients -Saves time confirming and rescheduling patients -Like the AI and how it helps patients schedule and reschedule via text -Great Customer service team **What do you dislike about Holly by Nimblr.ai?** -Wish it had more texting capability -Would like more personalization options -Not super intuitive to set up -Slow load times **What problems is Holly by Nimblr.ai solving and how is that benefiting you?** It has helped us spend less time on the phone manually scheduling patients. It has also helped significantly decrease our rate of no shows and late cancellations. Also saves time confirming appointments. ### 5. Excellent Web and Text Scheduling, plus custom text reminders **Rating:** 5.0/5.0 stars **Reviewed by:** Kathleen J. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Holly by Nimblr.ai?** Holly is amazing. Increased bookings. Autofill of cancelled/rescheduled appointments. We have eliminated issues where people cannot find the proper Telemedicine link (Holly text them a reminder with the link 5 minutes prior to their appt time). And the team at Holly has been amazing making customizations so it works best for our practice. Highly recommended! **What do you dislike about Holly by Nimblr.ai?** Configuration and customization is very rich, which can make it difficult to make changes. Nimblr.ai support has always been good about walking through configuration issues. **What problems is Holly by Nimblr.ai solving and how is that benefiting you?** Intelligent online scheduling and text reminders are amazing. Being able to customize reminders by appointment type means we can text patients a direct link to check in to their telemedicine appointments 5 minutes prior to their appt. ### 6. Holly enhances our practice **Rating:** 5.0/5.0 stars **Reviewed by:** drmettu i. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2023 **What do you like best about Holly by Nimblr.ai?** Holly has been fantastic for us and has reduced the human workload. Text confirmation/cancellations/rescheduling has been really helpful as has the online scheduling feature. I also really like the autofill feature where Holly can fill a spot that opened as a result of a cancellation. Highly recommend. -Pradeep Mettu, MD **What do you dislike about Holly by Nimblr.ai?** I have only had positive experiences with Holly. **What problems is Holly by Nimblr.ai solving and how is that benefiting you?** Automatiza confirmaciones/cancelaciones/reprogramaciones. Permite la programación en línea en cualquier momento. Llena los espacios cancelados. Nos permite reducir la carga de trabajo humana. ### 7. Holly improved the efficiency of scheduling for my small private practice **Rating:** 5.0/5.0 stars **Reviewed by:** Brent W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2023 **What do you like best about Holly by Nimblr.ai?** Holly has helped my practice improve efficiency and reduce late cancellations and no shows. The Nimblr team was available to answer my questions throughout the implementation process. I highly recommend Holly for any DrChrono user! **What do you dislike about Holly by Nimblr.ai?** I'm switching to a different EHR and wish it was available on the new one. **What problems is Holly by Nimblr.ai solving and how is that benefiting you?** Holly has helped with scheduling, reducing no show rate, and getting feedback from patients. - [View Holly by Nimblr.ai pricing details and edition comparison](https://www.g2.com/products/holly-by-nimblr-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-23+08%3A07%3A52+-0500&secure%5Bsession_id%5D=018f00c9-74c2-4bab-a98e-471a0dd17e2f&secure%5Btoken%5D=6cb3c01bf1b760d94fc21052800a6ca8c4b1813783d64ab19ec59840f88eb5df&format=llm_user) ## Holly by Nimblr.ai Integrations - [ModMed](https://www.g2.com/products/modmed/reviews) ## Holly by Nimblr.ai Features **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications **Patient Communication & Engagement** - Personalized Patient Outreach - Intelligent Chatbots & Virtual Assistants - Two-Way Patient Messaging - AI-Powered Appointment Reminders **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration **Scheduling & Access Optimization** - Self-Service Appointment Scheduling - Digital Intake & Pre-Visit Forms - AI-Based Scheduling Optimization - Waitlist & Cancellation Management **Care Coordination & Automation** - Automated Care Pathway Guidance **Operational Intelligence & Integration** - EHR & Practice Management Integration - Operational Performance Dashboards ## Top Holly by Nimblr.ai Alternatives - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (548 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,038 reviews)