HoduCC call center software is designed for contemporary customer service and support teams so that they can provide exceptional customer service and enable real-time decision-making.
Using ultra-advanced call center software, you can automate a wide range of calling processes and enhance your call center’s productivity and efficiency manifold. Be it connecting the crucial dots in the customer service processes or making important business decisions based on real-time updates, HoduCC call center software has the solutions for all your needs.
Here’s a list of HoduCC call center software’s key features:
Auto Dialer
Automatic Call Distribution
Call Bridging
Call Forwarding to Mobile
Call Recording
Predictive Dialer
Multi-level IVR
Real-time Analytics & Reporting
WebRTC Phone
WFH Features
HoduCC Call Center Software offers a comprehensive set of add-on modules to enhance your customer service operations. Add On Features: Quality Analysis, SMS Broadcasting, IVR & Agent Survey, and Voice Transcript. When users leave HoduCC - Call Center Software reviews, G2 also collects common questions about the day-to-day use of HoduCC - Call Center Software. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.
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