--- title: Hiver in Gmail Reviews meta\_title: 'Hiver in Gmail Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1283 reviews by the users' company size, role or industry to find out how Hiver in Gmail works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1283 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

### Hiver in Gmail Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **ease of use** of Hiver, making team communication and task assignments efficient and streamlined. [(182 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037251&qs=pros-and-cons#reviews)

Users value the **effective team collaboration** features of Hiver, enhancing communication and organization within their remote teams. [(149 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037987&qs=pros-and-cons#reviews)

Users value the **efficient email management** of Hiver, enhancing communication and task assignment for remote teams. [(131 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037720&qs=pros-and-cons#reviews)

Users find Hiver enhances **communication** , facilitating seamless collaboration and improving productivity in team workflows. [(105 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1038367&qs=pros-and-cons#reviews)

Users praise Hiver for its **sophisticated collaboration features** , enhancing team productivity and streamlining communication effectively. [(82 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1036737&qs=pros-and-cons#reviews)

Users face **email issues** with Hiver in Gmail, including glitches, difficulty in searching, and limited formatting options. [(72 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037886&qs=pros-and-cons#reviews)

Users feel **missing features** hinder Hiver's potential, wishing for more integrations and enhanced email management tools. [(47 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037297&qs=pros-and-cons#reviews)

Users find the **limited features** of Hiver in Gmail restricting, particularly for mobile functionality and analytics. [(34 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037334&qs=pros-and-cons#reviews)

Users experience **slow loading** with Hiver in Gmail, which can hinder quick actions during busy workflows. [(32 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037852&qs=pros-and-cons#reviews)

Users experience **bug issues** with Hiver, including disconnections and slow performance, complicating the user experience. [(28 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1035799&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Hiver in Gmail

##### 1. Ease of Use

Users value the **ease of use** of Hiver, making team communication and task assignments efficient and streamlined.
[
See 182 mentions
](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037251&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Sławomir P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sławomir P.")
SP

Sławomir P.

Mid-Market (51-1000 emp.)

5.0/5

"A must-have for shared inboxes!"

What do you like about Hiver in Gmail?

Analytics tab is very useful when you need to check the numbers and get some quick info or insights for a selected date range (+ full manual or schedu

MM

M M.

Small-Business (50 or fewer emp.)

4.5/5

"Easy in-Gmail ticket platform"

What do you like about Hiver in Gmail?

The AI helpcenter builder is a great tool that facilitates a continuously evolving KB using resolved tickets. Drive can be used as a live KB too!

##### 2. Team Collaboration

Users value the **effective team collaboration** features of Hiver, enhancing communication and organization within their remote teams.
[
See 149 mentions
](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037987&qs=pros-and-cons#reviews)

See Related User Reviews

 ![David B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David B.")
DB

David B.

Small-Business (50 or fewer emp.)

5.0/5

"Hiver keeps me organized, focused on my work and my clients, and keeps track when memory fails."

What do you like about Hiver in Gmail?

Hiver has become an essential tool for organizing my workload and tracking communication.

 ![Sławomir P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sławomir P.")
SP

Sławomir P.

Mid-Market (51-1000 emp.)

5.0/5

"A must-have for shared inboxes!"

What do you like about Hiver in Gmail?

Analytics tab is very useful when you need to check the numbers and get some quick info or insights for a selected date range (+ full manual or schedu

##### 3. Email Management

Users value the **efficient email management** of Hiver, enhancing communication and task assignment for remote teams.
[
See 131 mentions
](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037720&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ronak S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ronak S.")
RS

Ronak S.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Email Management, Enhanced Customer Experience"

What do you like about Hiver in Gmail?

Very intuitive and user-friendly. Because it works directly inside Gmail, adoption is fast and requires minimal training. The navigation and core feat

 ![Shannon F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon F.")
SF

Shannon F.

Small-Business (50 or fewer emp.)

4.0/5

"Great, asset app for our business"

What do you like about Hiver in Gmail?

Automation works great. Task assignment is our main line of workflow!

##### 4. Communication

Users find Hiver enhances **communication** , facilitating seamless collaboration and improving productivity in team workflows.
[
See 105 mentions
](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1038367&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Hunter S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hunter S.")
HS

Hunter S.

Mid-Market (51-1000 emp.)

4.5/5

"Connecting Company Inboxes without the Hassle"

What do you like about Hiver in Gmail?

I have used their analytics to quickly view data as well as used their development capabilities to pull all the data I need into my database and visua

 ![Shannon F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon F.")
SF

Shannon F.

Small-Business (50 or fewer emp.)

4.0/5

"Great, asset app for our business"

What do you like about Hiver in Gmail?

Automation works great. Task assignment is our main line of workflow!

##### 5. Collaboration

Users praise Hiver for its **sophisticated collaboration features** , enhancing team productivity and streamlining communication effectively.
[
See 82 mentions
](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1036737&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Hunter S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hunter S.")
HS

Hunter S.

Mid-Market (51-1000 emp.)

4.5/5

"Connecting Company Inboxes without the Hassle"

What do you like about Hiver in Gmail?

I have used their analytics to quickly view data as well as used their development capabilities to pull all the data I need into my database and visua

 ![Aminta P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aminta P.")
AP

Aminta P.

Small-Business (50 or fewer emp.)

4.5/5

"Hyper has really helped improve my organization."

What do you like about Hiver in Gmail?

I like that Hiver keeps people accountable for the emails that they have to answer by assigning the email to a certain person.

### 5 Cons or Disadvantages of Hiver in Gmail

##### 1. Email Issues

Users face **email issues** with Hiver in Gmail, including glitches, difficulty in searching, and limited formatting options.
[
See 72 mentions
](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037886&qs=pros-and-cons#reviews)

See Related User Reviews

 ![David B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David B.")
DB

David B.

Small-Business (50 or fewer emp.)

5.0/5

"Hiver keeps me organized, focused on my work and my clients, and keeps track when memory fails."

What do you dislike about Hiver in Gmail?

I still wish it were easier / clearer how to undo certain tagging actions.

 ![Shannon F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon F.")
SF

Shannon F.

Small-Business (50 or fewer emp.)

4.0/5

"Great, asset app for our business"

What do you dislike about Hiver in Gmail?

Sometimes buggy when wanting to act quickly, improve keyboard shortcuts.

##### 2. Missing Features

Users feel **missing features** hinder Hiver's potential, wishing for more integrations and enhanced email management tools.
[
See 47 mentions
](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037297&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Divyam K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Divyam K.")
DK

Divyam K.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined Email Collaboration That Feels Native to Gmail"

What do you dislike about Hiver in Gmail?

Sometimes the performance can lag slightly when handling a high volume of emails or when switching between views. Also, some deeper automation feature

 ![Nadia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nadia S.")
NS

Nadia S.

Small-Business (50 or fewer emp.)

5.0/5

"Great tool for ticket managing and shared email organization!"

What do you dislike about Hiver in Gmail?

Some functionalities are not avaliable on the free plan (the multiple tags for example). and sometimes it disconects (not sure if there is a configura

##### 3. Limited Features

Users find the **limited features** of Hiver in Gmail restricting, particularly for mobile functionality and analytics.
[
See 34 mentions
](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037334&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Nadia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nadia S.")
NS

Nadia S.

Small-Business (50 or fewer emp.)

5.0/5

"Efficient Inbox Management with Stellar Free Features"

What do you dislike about Hiver in Gmail?

We have some limitations in the free plan, which I know is normal since it's a free plan. But we only can use one tag. If we had more, it would be ver

 ![Divyam K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Divyam K.")
DK

Divyam K.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined Email Collaboration That Feels Native to Gmail"

What do you dislike about Hiver in Gmail?

Sometimes the performance can lag slightly when handling a high volume of emails or when switching between views. Also, some deeper automation feature

##### 4. Slow Loading

Users experience **slow loading** with Hiver in Gmail, which can hinder quick actions during busy workflows.
[
See 32 mentions
](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037852&qs=pros-and-cons#reviews)

See Related User Reviews

 ![David B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David B.")
DB

David B.

Small-Business (50 or fewer emp.)

5.0/5

"Hiver keeps me organized, focused on my work and my clients, and keeps track when memory fails."

What do you dislike about Hiver in Gmail?

I still wish it were easier / clearer how to undo certain tagging actions.

 ![Shannon F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon F.")
SF

Shannon F.

Small-Business (50 or fewer emp.)

4.0/5

"Great, asset app for our business"

What do you dislike about Hiver in Gmail?

Sometimes buggy when wanting to act quickly, improve keyboard shortcuts.

##### 5. Bug Issues

Users experience **bug issues** with Hiver, including disconnections and slow performance, complicating the user experience.
[
See 28 mentions
](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1035799&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Nadia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nadia S.")
NS

Nadia S.

Small-Business (50 or fewer emp.)

5.0/5

"Great tool for ticket managing and shared email organization!"

What do you dislike about Hiver in Gmail?

Some functionalities are not avaliable on the free plan (the multiple tags for example). and sometimes it disconects (not sure if there is a configura

 ![Krystal T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krystal T.")
KT

Krystal T.

Small-Business (50 or fewer emp.)

4.5/5

"Increased Efficient Communication and Internal Workload Distribution"

What do you dislike about Hiver in Gmail?

While with any cloud system, there can be bugs or log in/sync issues. I wouldn't say more than average.

 ![Destiny R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Destiny R.")
DR

Destiny R.

Team Lead

Enterprise (\> 1000 emp.)

2/22/2024

"It is a really useful tool for my department to organize and track emails."

5/5

What do you like best about Hiver in Gmail?

Support is always helpful. The new summarize function is a useful, time saving tool. Review collected by and hosted on G2.com.

What do you dislike about Hiver in Gmail?

Sometimes it is hard to share links between collegues. Review collected by and hosted on G2.com.

What problems is Hiver in Gmail solving and how is that benefiting you?

Tracking emails and email timeliness as well as sharing and tracking information. Review collected by and hosted on G2.com.

Show More

9/11/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Sophy D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sophy D.")
SD

Sophy D.

Portfolio Manager

Small-Business (50 or fewer emp.)

1/6/2025

"Hiver is a Life Saver!"

5/5

What do you like best about Hiver in Gmail?

What is most helpful about Hiver is that it keeps tasks organized and in one place (especially in emails). This is very beneficial so we are aware of what tasks are still open and in need of responses. It has helped significantly with a quicker response time, which is an improvement. Review collected by and hosted on G2.com.

What do you dislike about Hiver in Gmail?

I have not had any downsides about Hiver so far. Review collected by and hosted on G2.com.

What problems is Hiver in Gmail solving and how is that benefiting you?

Hiver helps with quicker responses and is very organized. Quick and easy to use. Review collected by and hosted on G2.com.

Show More

6/19/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Raymond C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raymond C.")
RC

Raymond C.

Maintenance Coordinator

Small-Business (50 or fewer emp.)

9/11/2025

"Streamlined Customer Service Right from Gmail"

4.5/5

What do you like best about Hiver in Gmail?

Hiver makes managing customer emails so much easier. The shared inbox, easy assignments, and quick collaboration have improved our response time and reduced confusion. Simple, effective, and perfect for teams using Gmail. Review collected by and hosted on G2.com.

What do you dislike about Hiver in Gmail?

It takes a little time for new users to fully understand all the features. Review collected by and hosted on G2.com.

What problems is Hiver in Gmail solving and how is that benefiting you?

Hiver keeps our team organized by preventing duplicate replies and making email assignments simple. It saves us time and helps us respond to customers faster. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

2/18/2025

"Very good, but not perfect"

4/5

What do you like best about Hiver in Gmail?

Their customer support, ease of use and interface. Easy integration, very good daily usage and to implement in our routine. Review collected by and hosted on G2.com.

What do you dislike about Hiver in Gmail?

Their loading time, need to ask them to add features to fully help our usage, and to fix some of their already built-in features, which were not working properly. Review collected by and hosted on G2.com.

What problems is Hiver in Gmail solving and how is that benefiting you?

Mailbox organization and email visualization for all users in the shared mailbox. The interface is good to see all pending emails. Review collected by and hosted on G2.com.

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Response from Moinak Ray of Hiver in Gmail

[Editedit](https://www.g2.com/survey_responses/hiver-in-gmail-review-10853766/official_response/edit)

Thank you for sharing your feedback with us! We're thrilled to hear that you appreciate our customer support, ease of use, and interface. We understand your concerns about loading time and feature requests. We're constantly working on improving our platform and will take your feedback into consideration to enhance your experience.

We're glad to hear that Hiver is helping you with mailbox organization and email visualization. If you have any specific features in mind or encounter any issues, please feel free to reach out to us at support@hiverhq.com. We're here to assist you and ensure that Hiver meets your needs effectively.

9/11/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Emma M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma M.")
EM

Emma M.

Student Success Manager

Small-Business (50 or fewer emp.)

2/18/2025

"Improved student success and recruitment communication for adult learner degree program"

4.5/5

What do you like best about Hiver in Gmail?

I like how responsive the Hiver is to our team's needs. Mike is always helpful with brainstorming with our team. We appreciate all the help and support he has provided in training, new approaches to the product, and more. I am so excited to work with Mike and the product team to develop a chatbot for our website. Review collected by and hosted on G2.com.

What do you dislike about Hiver in Gmail?

I do not have anything that I dislike about Hiver. Review collected by and hosted on G2.com.

What problems is Hiver in Gmail solving and how is that benefiting you?

Hiver has helped us respond more quickly to student questions. We now have a more transparent process in place to ensure students are not getting different information from multiple users. We also need to respond to a large volume of student inquiries and questions. Hiver has already helped with this, but we hope the chatbot will reduce the manual hours of our student success staff. Review collected by and hosted on G2.com.

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Response from Moinak Ray of Hiver in Gmail

[Editedit](https://www.g2.com/survey_responses/hiver-in-gmail-review-10854284/official_response/edit)

Thank you for sharing your positive experience with Hiver! We're happy to hear that Mike has been so responsive and helpful in meeting your team's needs. It's great to know that Hiver has improved your student communication and streamlined your processes. We're excited to work with you on developing the chatbot for your website to further enhance your student support.

If you have any more feedback or need assistance along the way, please don't hesitate to reach out. We're here to support you every step of the way!

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Merida .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Merida .")
M

Merida .

Manager

Small-Business (50 or fewer emp.)

2/18/2025

"Very good."

4/5

What do you like best about Hiver in Gmail?

It is very organized, easy to use, and functional for my needs Review collected by and hosted on G2.com.

What do you dislike about Hiver in Gmail?

I wish there was more AI options for the hiver live chat. Review collected by and hosted on G2.com.

What problems is Hiver in Gmail solving and how is that benefiting you?

Hive helps solve our email organization issues Review collected by and hosted on G2.com.

Show More

Response from Moinak Ray of Hiver in Gmail

[Editedit](https://www.g2.com/survey_responses/hiver-in-gmail-review-10853905/official_response/edit)

We're glad to hear that you find Hiver organized, easy to use, and functional for your needs. Your suggestion for more AI options for the live chat feature is valuable, and we'll definitely consider it for future updates. If you have any more suggestions or need assistance, please feel free to reach out to us at support@hiverhq.com. We're here to help!

9/11/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Victoria O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria O.")
VO

Victoria O.

Senior Manager, Fraud Operations

Mid-Market (51-1000 emp.)

9/11/2025

"Great product for collabing!"

4.5/5

What do you like best about Hiver in Gmail?

I liked how it enhanced a very dry team building meeting I was in. It caused everyone to have to engage and get through the material in a fun way. Review collected by and hosted on G2.com.

What do you dislike about Hiver in Gmail?

There were a few times it took extra time to figure out how to best use the sticky notes with a larger group of folks Review collected by and hosted on G2.com.

What problems is Hiver in Gmail solving and how is that benefiting you?

Hiver was used to help enable better collaboration in an engaging environment. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/13/2025

"Sudden Price Hike Diminishes Value"

1/5

What do you like best about Hiver in Gmail?

Hiver is a good simple shared inbox tool, like Gmelius but without the bugs. Review collected by and hosted on G2.com.

What do you dislike about Hiver in Gmail?

Hiver is effectively no longer offered for small teams, forcing us to find a new tool. They dramatically increased pricing with only 2 weeks notice. Not only was the monthly fee increased, but now, if we hired one more employee, we would have to pay for 3-5 seats for that one employee. Review collected by and hosted on G2.com.

What problems is Hiver in Gmail solving and how is that benefiting you?

Handling a high volume of support emails. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Matt B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt B.")
MB

Matt B.

ceo

Small-Business (50 or fewer emp.)

9/11/2025

"Hivver for email help"

3/5

What do you like best about Hiver in Gmail?

good email coordination tool for managing tasks across teams and clients Review collected by and hosted on G2.com.

What do you dislike about Hiver in Gmail?

not good on mobile format and confusion UI sometimes Review collected by and hosted on G2.com.

What problems is Hiver in Gmail solving and how is that benefiting you?

Cooridnation of email tasks across teams and clients Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Alejandro A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alejandro A.")
AA

Alejandro A.

Operations Director

Small-Business (50 or fewer emp.)

9/15/2025

"Just Efficiency!!!"

5/5

What do you like best about Hiver in Gmail?

Teamwork/Collaborative Space, Accountability, Analytics, Automations and AI Review collected by and hosted on G2.com.

What do you dislike about Hiver in Gmail?

Some Automations need improvement. More Automations to be built Review collected by and hosted on G2.com.

What problems is Hiver in Gmail solving and how is that benefiting you?

Shared E-mails with No Accountability

Response Time Improvement

Customer Experience Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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