--- title: Hiver in Gmail Reviews meta\_title: 'Hiver in Gmail Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1283 reviews by the users' company size, role or industry to find out how Hiver in Gmail works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1283 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Hiver in Gmail Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Hiver, making team communication and task assignments efficient and streamlined. [(182 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037251&qs=pros-and-cons#reviews) Users value the **effective team collaboration** features of Hiver, enhancing communication and organization within their remote teams. [(149 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037987&qs=pros-and-cons#reviews) Users value the **efficient email management** of Hiver, enhancing communication and task assignment for remote teams. [(131 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037720&qs=pros-and-cons#reviews) Users find Hiver enhances **communication** , facilitating seamless collaboration and improving productivity in team workflows. [(105 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1038367&qs=pros-and-cons#reviews) Users praise Hiver for its **sophisticated collaboration features** , enhancing team productivity and streamlining communication effectively. [(82 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1036737&qs=pros-and-cons#reviews) Users face **email issues** with Hiver in Gmail, including glitches, difficulty in searching, and limited formatting options. [(72 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037886&qs=pros-and-cons#reviews) Users feel **missing features** hinder Hiver's potential, wishing for more integrations and enhanced email management tools. [(47 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037297&qs=pros-and-cons#reviews) Users find the **limited features** of Hiver in Gmail restricting, particularly for mobile functionality and analytics. [(34 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037334&qs=pros-and-cons#reviews) Users experience **slow loading** with Hiver in Gmail, which can hinder quick actions during busy workflows. [(32 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037852&qs=pros-and-cons#reviews) Users experience **bug issues** with Hiver, including disconnections and slow performance, complicating the user experience. [(28 mentions)](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1035799&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Hiver in Gmail ##### 1. Ease of Use Users value the **ease of use** of Hiver, making team communication and task assignments efficient and streamlined. [ See 182 mentions ](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037251&qs=pros-and-cons#reviews) See Related User Reviews ![Sławomir P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sławomir P.") SP Sławomir P. Mid-Market (51-1000 emp.) 5.0/5 "A must-have for shared inboxes!" What do you like about Hiver in Gmail? Analytics tab is very useful when you need to check the numbers and get some quick info or insights for a selected date range (+ full manual or schedu MM M M. Small-Business (50 or fewer emp.) 4.5/5 "Easy in-Gmail ticket platform" What do you like about Hiver in Gmail? The AI helpcenter builder is a great tool that facilitates a continuously evolving KB using resolved tickets. Drive can be used as a live KB too! ##### 2. Team Collaboration Users value the **effective team collaboration** features of Hiver, enhancing communication and organization within their remote teams. [ See 149 mentions ](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037987&qs=pros-and-cons#reviews) See Related User Reviews ![David B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David B.") DB David B. Small-Business (50 or fewer emp.) 5.0/5 "Hiver keeps me organized, focused on my work and my clients, and keeps track when memory fails." What do you like about Hiver in Gmail? Hiver has become an essential tool for organizing my workload and tracking communication. ![Sławomir P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sławomir P.") SP Sławomir P. Mid-Market (51-1000 emp.) 5.0/5 "A must-have for shared inboxes!" What do you like about Hiver in Gmail? Analytics tab is very useful when you need to check the numbers and get some quick info or insights for a selected date range (+ full manual or schedu ##### 3. Email Management Users value the **efficient email management** of Hiver, enhancing communication and task assignment for remote teams. [ See 131 mentions ](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037720&qs=pros-and-cons#reviews) See Related User Reviews ![Ronak S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ronak S.") RS Ronak S. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Email Management, Enhanced Customer Experience" What do you like about Hiver in Gmail? Very intuitive and user-friendly. Because it works directly inside Gmail, adoption is fast and requires minimal training. The navigation and core feat ![Shannon F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon F.") SF Shannon F. Small-Business (50 or fewer emp.) 4.0/5 "Great, asset app for our business" What do you like about Hiver in Gmail? Automation works great. Task assignment is our main line of workflow! ##### 4. Communication Users find Hiver enhances **communication** , facilitating seamless collaboration and improving productivity in team workflows. [ See 105 mentions ](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1038367&qs=pros-and-cons#reviews) See Related User Reviews ![Hunter S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hunter S.") HS Hunter S. Mid-Market (51-1000 emp.) 4.5/5 "Connecting Company Inboxes without the Hassle" What do you like about Hiver in Gmail? I have used their analytics to quickly view data as well as used their development capabilities to pull all the data I need into my database and visua ![Shannon F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon F.") SF Shannon F. Small-Business (50 or fewer emp.) 4.0/5 "Great, asset app for our business" What do you like about Hiver in Gmail? Automation works great. Task assignment is our main line of workflow! ##### 5. Collaboration Users praise Hiver for its **sophisticated collaboration features** , enhancing team productivity and streamlining communication effectively. [ See 82 mentions ](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1036737&qs=pros-and-cons#reviews) See Related User Reviews ![Hunter S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hunter S.") HS Hunter S. Mid-Market (51-1000 emp.) 4.5/5 "Connecting Company Inboxes without the Hassle" What do you like about Hiver in Gmail? I have used their analytics to quickly view data as well as used their development capabilities to pull all the data I need into my database and visua ![Aminta P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aminta P.") AP Aminta P. Small-Business (50 or fewer emp.) 4.5/5 "Hyper has really helped improve my organization." What do you like about Hiver in Gmail? I like that Hiver keeps people accountable for the emails that they have to answer by assigning the email to a certain person. ### 5 Cons or Disadvantages of Hiver in Gmail ##### 1. Email Issues Users face **email issues** with Hiver in Gmail, including glitches, difficulty in searching, and limited formatting options. [ See 72 mentions ](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037886&qs=pros-and-cons#reviews) See Related User Reviews ![David B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David B.") DB David B. Small-Business (50 or fewer emp.) 5.0/5 "Hiver keeps me organized, focused on my work and my clients, and keeps track when memory fails." What do you dislike about Hiver in Gmail? I still wish it were easier / clearer how to undo certain tagging actions. ![Shannon F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon F.") SF Shannon F. Small-Business (50 or fewer emp.) 4.0/5 "Great, asset app for our business" What do you dislike about Hiver in Gmail? Sometimes buggy when wanting to act quickly, improve keyboard shortcuts. ##### 2. Missing Features Users feel **missing features** hinder Hiver's potential, wishing for more integrations and enhanced email management tools. [ See 47 mentions ](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037297&qs=pros-and-cons#reviews) See Related User Reviews ![Divyam K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Divyam K.") DK Divyam K. Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Email Collaboration That Feels Native to Gmail" What do you dislike about Hiver in Gmail? Sometimes the performance can lag slightly when handling a high volume of emails or when switching between views. Also, some deeper automation feature ![Nadia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nadia S.") NS Nadia S. Small-Business (50 or fewer emp.) 5.0/5 "Great tool for ticket managing and shared email organization!" What do you dislike about Hiver in Gmail? Some functionalities are not avaliable on the free plan (the multiple tags for example). and sometimes it disconects (not sure if there is a configura ##### 3. Limited Features Users find the **limited features** of Hiver in Gmail restricting, particularly for mobile functionality and analytics. [ See 34 mentions ](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037334&qs=pros-and-cons#reviews) See Related User Reviews ![Nadia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nadia S.") NS Nadia S. Small-Business (50 or fewer emp.) 5.0/5 "Efficient Inbox Management with Stellar Free Features" What do you dislike about Hiver in Gmail? We have some limitations in the free plan, which I know is normal since it's a free plan. But we only can use one tag. If we had more, it would be ver ![Divyam K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Divyam K.") DK Divyam K. Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Email Collaboration That Feels Native to Gmail" What do you dislike about Hiver in Gmail? Sometimes the performance can lag slightly when handling a high volume of emails or when switching between views. Also, some deeper automation feature ##### 4. Slow Loading Users experience **slow loading** with Hiver in Gmail, which can hinder quick actions during busy workflows. [ See 32 mentions ](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1037852&qs=pros-and-cons#reviews) See Related User Reviews ![David B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David B.") DB David B. Small-Business (50 or fewer emp.) 5.0/5 "Hiver keeps me organized, focused on my work and my clients, and keeps track when memory fails." What do you dislike about Hiver in Gmail? I still wish it were easier / clearer how to undo certain tagging actions. ![Shannon F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon F.") SF Shannon F. Small-Business (50 or fewer emp.) 4.0/5 "Great, asset app for our business" What do you dislike about Hiver in Gmail? Sometimes buggy when wanting to act quickly, improve keyboard shortcuts. ##### 5. Bug Issues Users experience **bug issues** with Hiver, including disconnections and slow performance, complicating the user experience. [ See 28 mentions ](https://www.g2.com/products/hiver-in-gmail/reviews?filters%5Bsentiment_snippet%5D=1035799&qs=pros-and-cons#reviews) See Related User Reviews ![Nadia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nadia S.") NS Nadia S. Small-Business (50 or fewer emp.) 5.0/5 "Great tool for ticket managing and shared email organization!" What do you dislike about Hiver in Gmail? Some functionalities are not avaliable on the free plan (the multiple tags for example). and sometimes it disconects (not sure if there is a configura ![Krystal T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krystal T.") KT Krystal T. Small-Business (50 or fewer emp.) 4.5/5 "Increased Efficient Communication and Internal Workload Distribution" What do you dislike about Hiver in Gmail? While with any cloud system, there can be bugs or log in/sync issues. I wouldn't say more than average. ![Shreyas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shreyas S.") SS Shreyas S. Customer Success Manager Mid-Market (51-1000 emp.) 9/12/2025 "Amazing experience" 4.5/5 What do you like best about Hiver in Gmail? Hiver makes managing shared inboxes on Gmail incredibly easy. I like how seamless it feels to assign, track, and collaborate on emails without having to leave the Gmail interface. The real-time visibility into ownership and status also helps reduce confusion across the team. Review collected by and hosted on G2.com. What do you dislike about Hiver in Gmail? At times, the reporting could offer a bit more depth and flexibility. While the current insights are helpful, having more customization options would make it even more powerful. Review collected by and hosted on G2.com. What problems is Hiver in Gmail solving and how is that benefiting you? n/a Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Abdalrahman A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdalrahman A.") AA Abdalrahman A. ER specialist Mid-Market (51-1000 emp.) 6/20/2025 "Review of Hiver for Managing Employer Relations Email Alias" 4/5 What do you like best about Hiver in Gmail? Hiver allows us to manage our shared email alias seamlessly without the need to switch to a separate platform. The ability to assign emails to specific team members, add internal notes, and track email statuses (open, pending, closed) has helped us ensure accountability and avoid duplicated efforts. It has essentially turned our inbox into a light but effective helpdesk. Review collected by and hosted on G2.com. What do you dislike about Hiver in Gmail? However, one drawback we've noticed is that Hiver can slow down the Gmail interface, especially when handling a high volume of emails or switching between conversations. While the features are helpful, the performance lag can occasionally disrupt workflow. Review collected by and hosted on G2.com. What problems is Hiver in Gmail solving and how is that benefiting you? As an Employer Relations team, we rely heavily on email to coordinate with employers, students, and internal stakeholders. Using Hiver to manage our shared email alias has significantly improved the way we handle incoming messages and team collaboration. Hiver allows us to assign emails, track progress through status updates, and use internal notes to communicate without forwarding or duplicating emails. The shared visibility and accountability have helped us reduce response times and prevent tasks from slipping through the cracks. Features like email tags, templates, and analytics add further value by making our communication more structured and consistent. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite on behalf of seller ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") AM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 6/19/2025 "They're not kidding about their customer service!" 5/5 What do you like best about Hiver in Gmail? I work for a company that values transparency and integrity to the extreme. We had interest calls with other omni channel type services but were immediately (and continually!) impressed by Hiver's availability to give personalized, human support and that they don't inflate what their software can do. We needed something to assist our team in collaborating across multiple shared inboxes and that alone has made it a great decision. It is intuitive and fun to use and was easy to implement. It integrates flawlessly with Google. Our team's collaboration has skyrocketed and so few things fall through the cracks compared to before. Whenever I want to explore a new feature, I can video call one of their team members and they will help me figure out how to best use the feature. We will never go back! Review collected by and hosted on G2.com. What do you dislike about Hiver in Gmail? I think it works best for companies that use Google Workspace vs Microsoft or Apple email. Not a problem for us but something to expedite your decision if you don't use Google. Review collected by and hosted on G2.com. What problems is Hiver in Gmail solving and how is that benefiting you? Handling an absurdly high volume of emails, increasing collaboration and ease among our team. They are also HIPAA compliant which many services don't offer unless we spend way more money than we can afford as a small startup. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Civil Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civil Engineering") UC Verified User in Civil Engineering Small-Business (50 or fewer emp.) 6/19/2025 "Hiver HQ for Microsoft compared to GMAIL is not great." 2.5/5 What do you like best about Hiver in Gmail? I loved hiver for gmail. It kept our busy but small team organized and efficient. We were forced to migrate to Microsoft and decided we would still need to use hiver however hiver for Microsoft is garbage. Review collected by and hosted on G2.com. What do you dislike about Hiver in Gmail? -Cannot filter by unread emails, have to scroll endlessly to find an older email that someone replied to that is now showing unread. This seems like a pretty basic feature that just doesn't exist in hiver outlook. -There is a glitch where the sender name shows up incorrectly. As an example if I received a PDF document to sign by someone and then the next day get another document from someone else it will show the previous senders name in the from field until you click on it and see the correct sender. My team and I absolutely LOVED hiver for gmail so much so that it completely crippled our team when we were forced to migrate to microsoft outlook. We thought Hiver for Microsoft would be comparable but unfortunately it is not. Review collected by and hosted on G2.com. What problems is Hiver in Gmail solving and how is that benefiting you? Keeping our tasks from shared inbox organized Review collected by and hosted on G2.com. Show More Response from Moinak Ray of Hiver in Gmail [Editedit](https://www.g2.com/survey_responses/hiver-in-gmail-review-11311892/official_response/edit) Thank you for sharing your experience with Hiver for Outlook. We appreciate your feedback and apologize for the inconvenience you have faced. We are constantly working to improve our product and your insights are valuable in this process. I understand the importance of features like filtering by unread emails and accurate sender information. I will make sure to pass on your specific concerns to our product team for further review. If you would like to discuss your experience further or have any other feedback, please feel free to reach out to our support team at support@hiverhq.com. We are here to assist you and ensure that your team's workflow is as efficient as possible. Thank you for being a loyal Hiver user, and we hope to address your concerns promptly. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 6/19/2025 "Awful system, unfit for professional purpose" 0/5 What do you like best about Hiver in Gmail? Nothing. I will carry on writing until I've used up all my characters. Review collected by and hosted on G2.com. What do you dislike about Hiver in Gmail? Forces people to use the 'conversation view' making the already unusable Gmail actually painful to use. You search for a mail, find some suggested title, click on it and are then take to some random position in the grouped emails unrelated to your search. It doesn't allow clients to see all tickets relating to their organisation, though we were promised this would be 'developed', making this usable only to the one client who submitted the original ticket. This is borderline worthless. If you promise you will develop your software, failing to do so after the client signs in good faith is completely unprofessional. We should have used JIRA, which also integrates properly with CRMs, unlike Hiver. Review collected by and hosted on G2.com. What problems is Hiver in Gmail solving and how is that benefiting you? It isn't solving anything and hence isn't benefiting me at all. All it does is cost money better spent elsewhere. Review collected by and hosted on G2.com. Show More Response from Moinak Ray of Hiver in Gmail [Editedit](https://www.g2.com/survey_responses/hiver-in-gmail-review-11311538/official_response/edit) Hi there, Thanks for sharing your feedback. We're sorry to hear that Hiver hasn’t met your expectations. We understand the challenges with Gmail’s conversation view and are actively working on improving message navigation. We also hear your concerns about client access and are making progress on enhancing visibility within the Customer Portal. We’d appreciate the chance to connect and discuss how we can better support your needs. Please feel free to reach out to us at support@hiverhq.com. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![William B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William B.") WB William B. Consultant Mid-Market (51-1000 emp.) 9/11/2025 "It makes the work enjoyable" 5/5 What do you like best about Hiver in Gmail? It's simplicity. It was created on the pov of the worker. No buttons are extra, no interface is not used. Everything with it just makes perfect sense. Review collected by and hosted on G2.com. What do you dislike about Hiver in Gmail? It's not really a dislike but sometimes there are bugs that prevents me on working but support is excellent and no software is perfect Review collected by and hosted on G2.com. What problems is Hiver in Gmail solving and how is that benefiting you? It solves overlapping steps in finishing a process. Everything is there. Every click completes a process of work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Bruno K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bruno K.") BK Bruno K. CEO Small-Business (50 or fewer emp.) 9/11/2025 "My experience is amazing, but I feel I still haven’t been able to make use of everything available" 5/5 What do you like best about Hiver in Gmail? What I like the most is how easy it is to move emails into the mailboxes and assign an owner. After all, without someone responsible, it becomes difficult to manage. Review collected by and hosted on G2.com. What do you dislike about Hiver in Gmail? What I like the least is the app, which is not very user-friendly. That’s why I keep using the Gmail app, but with it I can’t tell which emails belong to a shared mailbox and which don’t. This reduces my productivity. Review collected by and hosted on G2.com. What problems is Hiver in Gmail solving and how is that benefiting you? The first benefit is allowing people to have access to all the emails in the mailbox. This makes internal communication easier. The second is the possibility of using it as a customer support tool. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 9/11/2025 "Hiver is great for teams!" 4.5/5 What do you like best about Hiver in Gmail? I don't know what our team would do without Hiver. Being able to share, collaborate, and view emails across the team is so valuable to our processes. Review collected by and hosted on G2.com. What do you dislike about Hiver in Gmail? Other than connectivity issues with Hiver, there is nothing I dislike. Hiver support is great at responding and resolving most issues and bugs we come across. Review collected by and hosted on G2.com. What problems is Hiver in Gmail solving and how is that benefiting you? Hiver is key to our communication as a team. The shared inbox and being able to have all team and partner communication in one central mailbox is so valuable. Hiver saves us time searching through communication, eliminates confusion, and allows our team to provide the best service to our partners through email. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Keira F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keira F.") KF Keira F. Sales / Account Support Small-Business (50 or fewer emp.) 6/19/2025 "Hiver Makes Everything Easier!" 5/5 What do you like best about Hiver in Gmail? Hiver is great for making sure everyone stays on track, each customer is taken care of, or assigned to their respective support members. It was super easy to implement and integrate in our daily routine, we use it every day! I love that you can make notes on the side that customers aren't able to see, but it keeps everything on track its great! If something isn't right, the customer support is awesome and very helpful. Review collected by and hosted on G2.com. What do you dislike about Hiver in Gmail? Not sure there are any downsides to Hiver honestly! Even the phone app works great! Review collected by and hosted on G2.com. What problems is Hiver in Gmail solving and how is that benefiting you? It makes sure to keep all employees on track with who they should be taking care of. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jasmin P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasmin P.") JP Jasmin P. Accounting clerk Small-Business (50 or fewer emp.) 6/26/2025 "Hiver for Outlook" 4/5 What do you like best about Hiver in Gmail? Hiver is very helpful organizing a shared account inbox. Hiver is an excellent tool to improve email management and collaboration. The ability to add comments, assign emails, and set up the follow up tasks improves internal communication, especially for our remote teams. Review collected by and hosted on G2.com. What do you dislike about Hiver in Gmail? The hiver version for outlook is not as great as the gmail. You can do limited things in the outlook version. When you respond from your email, it will make another thread again, ending up with lots of duplicates. Review collected by and hosted on G2.com. What problems is Hiver in Gmail solving and how is that benefiting you? What is great about hiver is their fast and helpful support. They answer right away and find alternative solutions to your issue. Review collected by and hosted on G2.com. 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