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Hively
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Hively Reviews & Product Details - Page 2

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Hively Overview

Editedit
What is Hively?

Hively is a real-time one-click customer feedback solution. Easy to use and quick to install, you can have our engaging customer feedback system set up in email signatures, CRM, website or ticket tracking systems in minutes. The feedback you collect can then be viewed on your dashboard which provides analytics and reporting. Utilise your customer feedback to motivate and reward staff members, understand customer satisfaction and sentiment and identify customer pain points for your business. Hively currently supports 14 different languages, multi-team structures and customisation of messaging, branding and smileys.

Hively Details
Discussions
Hively Community
Languages Supported
Czech, German, English, French, Italian, Dutch, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Turkish, Chinese (Simplified)
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Product Description

Hively offers customer feedback and employee rewards solution.

Seller Details
Seller
Hively
Year Founded
2010
HQ Location
N/A
Twitter
@hively
2 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
JD
Overview Provided by:
Jessica Drake

Recent Hively Reviews

Kshitij T.
KT
Kshitij T.Small-Business (50 or fewer emp.)
3.5 out of 5
"Instant customer satisfaction tool"
Hively provides a dashboard to keep track of customer satisfaction range. Setup a universal notification for low feedback or Wow feedback based on ...
Read more
Sanskriti G.
SG
Sanskriti G.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great Customer Feedback Based On Real Time Analytics"
Gathering feedback based on customer experience is the prime focus of every business, and Hively has been a part of it maintaining the services thr...
Read more
Sai Krishna S.
SS
Sai Krishna S.Small-Business (50 or fewer emp.)
4.0 out of 5
"One of the best cloud-based customer feedback platform"
Hively is one of the best platform to know the customer feedback for small, midsize and large enterprises. Knowing user experience and customer fee...
Read more
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15 Hively Reviews

4.0 out of 5
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15 Hively Reviews
4.0 out of 5
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G2 reviews are authentic and verified.
Here's how.
Thongchai W.
TW
Software Development Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Hively?

It has an excellence UI and easy to use. It is also easy for the customer to answer the questions and provide feedback. Review collected by and hosted on G2.com.

What do you dislike about Hively?

Nothing really. Its feature is similar to other tools. At lease, what when we use it. Overall, I don't have any dislike point. Review collected by and hosted on G2.com.

Recommendations to others considering Hively:

I think it is on the right track and keep continue. Review collected by and hosted on G2.com.

What problems is Hively solving and how is that benefiting you?

It engages our customer to provide feedback. It is also easy to collect feedback. Review collected by and hosted on G2.com.

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Verified User in Biotechnology
UB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Hively?

Very easy to set up use and implement, extremely easy to navigate and setup. Review collected by and hosted on G2.com.

What do you dislike about Hively?

Less customization and fewer options that can be added to improve the tool Review collected by and hosted on G2.com.

What problems is Hively solving and how is that benefiting you?

It helps me to get feedback from the customers as I was a part of a startup team that will sell personalized gifts for the students Review collected by and hosted on G2.com.

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LS
Executive and Marketing Assistant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Hively?

Hively is SO easy to use. I can attach it to my email signature - in the form of a smiley, neutral face, or frowning face - to have clients leave feedback on my performance! On their end, it's as easy as clicking one of the faces and then (optionally) putting in written feedback and/or their name. They can also leave feedback anonymously. You can compare feedback between team members as a bit of friendly competition. Review collected by and hosted on G2.com.

What do you dislike about Hively?

That my coworker is beating me in feedback numbers! But honestly, I have no negatives that I can think about for Hively! It's wonderful. Review collected by and hosted on G2.com.

What problems is Hively solving and how is that benefiting you?

Hively is helping us improve how we talk to our clients. What did they like? What did they dislike? How am I doing? It gives us easy, quick feedback. Review collected by and hosted on G2.com.

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Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Hively?

the ui is nice and intuitive. the polling options look good Review collected by and hosted on G2.com.

What do you dislike about Hively?

not much, it was a very solid experience. the website was a little slow though Review collected by and hosted on G2.com.

Recommendations to others considering Hively:

its solid fasho Review collected by and hosted on G2.com.

What problems is Hively solving and how is that benefiting you?

I've seen it used like survey monkey Review collected by and hosted on G2.com.

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Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Hively?

We use hively for employee feedback to track performance of initiatives. Review collected by and hosted on G2.com.

What do you dislike about Hively?

The user interface could use some updates. I sometimes find it difficult to navigate. Review collected by and hosted on G2.com.

What problems is Hively solving and how is that benefiting you?

Hively let’s us get feedback quickly and effectively. Review collected by and hosted on G2.com.

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