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HiveDesk Reviews & Product Details

HiveDesk Overview

What is HiveDesk?

Empower your BPO, IT Services, Agency, or Back-office team to track time, manage tasks, optimize payroll, schedule employees, and enhance transparency. HiveDesk is an employee time tracking, monitoring and workforce management software. Key features include: 1) Track employee time by tasks, and projects 2) Generate timesheets 3) Review and approve timesheets for payroll and billing 4) Create and assign tasks 5)Track labor cost 6) Manage time-off requests, holidays, and attendance 7) Schedule employees in shifts 8) Optionally capture screenshots 9) Monitor employee activities 10) Generate invoice from timesheets 11) Run shrinkage report, activity reports and charts Sign up for your 14-day Free Trial!

HiveDesk Details
Languages Supported
English
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Product Description

HiveDesk provides a platform that makes it easier for businesses to manage remote staff. Employees can check-in remotely and HiveDesk will log their work sessions. Ensure that you are receiving a desirable level of productivity.


Seller Details
Year Founded
2010
HQ Location
Louisville, US
Twitter
@scalablev
14 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®

VS
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Recent HiveDesk Reviews

YOGESH K.
YK
YOGESH K.Small-Business (50 or fewer emp.)
4.0 out of 5
"All about HiveDesk"
It has excellent user-friendly and intuitive. Never faced issues with working from home. report generatio0n is very useful. We don't need a complex...
Lucas R.
LR
Lucas R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great time tracking tool for remote work teams"
Easy to use and install for employees, good report and billing system.
Dental 2 Medical Billing L.
DL
Dental 2 Medical Billing L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Be "in the know" of your employees working from home!"
As an employer, making sure your employees are productive is essential. Managing employees from home can be challenging since they do not have any ...
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HiveDesk Media

HiveDesk Demo - HiveDesk time tracking software
Automate time tracking for remote employees and teams with HiveDesk. Track time from the web, inside Asana or in our client app. Say goodbye to manual time sheets and attendance tracking. Bill clients with confidence.
HiveDesk Demo - Employee monitoring software
Employee activity monitoring to improve productivity and transparency. See employees’ keyword & mouse activity and screenshots. Monitor what they are doing at work.
HiveDesk Demo - Workforce management and scheduling software
HiveDesk workforce management software enables you to manage your workforce with shift scheduling, time tracking, attendance tracking, leave and holiday management and employee performance monitoring.
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5 HiveDesk Reviews

4.4 out of 5
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5 HiveDesk Reviews
4.4 out of 5
5 HiveDesk Reviews
4.4 out of 5
G2 reviews are authentic and verified.
YOGESH K.
YK
Software Engineer Intern
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about HiveDesk?

It has excellent user-friendly and intuitive. Never faced issues with working from home. report generatio0n is very useful. We don't need a complex system and Hivedesk gives us the information we need without a lot of clutter to effectively manage our remote staff.

notification when needs to confirm if a person is active Review collected by and hosted on G2.com.

What do you dislike about HiveDesk?

The cost was something that can be reduced else overall it's good and one can go for it

The next thing was occasionally setup issues which some may find difficult Review collected by and hosted on G2.com.

What problems is HiveDesk solving and how is that benefiting you?

team management can have help from this to track working hours Review collected by and hosted on G2.com.

Dental 2 Medical Billing L.
DL
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about HiveDesk?

As an employer, making sure your employees are productive is essential. Managing employees from home can be challenging since they do not have any direct supervision. Hivedesk helps us track our employee's productivity so that we can rest assured that everyone is functioning at their best! Hivedesk tracks keyboard clicks, mouse activity, and takes periodic screenshots. Idle time is recorded and we get a percentage of activity at the end of each day. Hivedesk said they typically see activity levels of about 85%, so based on the employee's role, we set productivity minimums. The screenshots can be blurred out so that you do not see any personal information, but it helps to see how long certain tasks are taking and if employees are working on the work at hand or not. The tracking is not demanding; it sets a very healthy working pace for our employees, all while helping our company stay in the know of our bottom line! Review collected by and hosted on G2.com.

What do you dislike about HiveDesk?

The only feature I would like to see is the ability to add a document to a task assignment. Most of our task assignments are documents or reports that need to be looked into and worked. Without this, the document has to be sent separately from the task assignment, which is a bit messy. I would also like to limit my manager from seeing employee wages. Currently we cannot use the wage area since we cannot create that restriction. Review collected by and hosted on G2.com.

Recommendations to others considering HiveDesk:

We looked into HiveDesk's competitors. They are very expensive and involved. We really appreciate HiveDesk keeping it simple with this affordable and invaluable source! Review collected by and hosted on G2.com.

What problems is HiveDesk solving and how is that benefiting you?

Employee productivity. We are able to set productivity minimums to ensure everyone is working at their fullest ability which helps us properly judge the workload and track our bottom line. Review collected by and hosted on G2.com.

Lucas R.
LR
Software Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HiveDesk?

Easy to use and install for employees, good report and billing system. Review collected by and hosted on G2.com.

What do you dislike about HiveDesk?

HiveDesk lacks an app or mobile way for employees to check-in. Review collected by and hosted on G2.com.

What problems is HiveDesk solving and how is that benefiting you?

Remote team management, both of their hours and productivity. We have achieved greater productivity with HiveDesk. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HiveDesk?

I like that it is a tool that measures your productivity in relation to your working hours each day, so it is an excellent way to maintain high standards for remote workers. Review collected by and hosted on G2.com.

What do you dislike about HiveDesk?

I really have no complaints about this app. Review collected by and hosted on G2.com.

Recommendations to others considering HiveDesk:

You really should give this software a try, it is very easy to use and brings many benefits Review collected by and hosted on G2.com.

What problems is HiveDesk solving and how is that benefiting you?

you can tell how productive remote workers really are and make sure they are only performing work-related activities Review collected by and hosted on G2.com.

Jessica G.
JG
Customer Service Administrator
Construction
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about HiveDesk?

The ability to monitor your team's progress at any time, being able to visualize their reports, activity and performance levels as well as the advancement of the tasks that have been set, all through an intuitive user interface with an easy handling for any type of user no matter if they've had or haven't had experience working with project management software, Hivedesk ensures that you increase the productivity of the entire team while maintaining a collaborative environment at all times. Review collected by and hosted on G2.com.

What do you dislike about HiveDesk?

Even though the software offers a good list of metrics one of the things that it does not have is the function of viewing the logged hours regarding to a task or subtask, you only have to see these hours regarding the entire project. This would have been a great help to me to have an accurate idea of the progress that is made in more concrete activities and adapt the demands according to the data that I obtain from there. Review collected by and hosted on G2.com.

Recommendations to others considering HiveDesk:

It is one of the software that is worth every penny, its functions of monitoring hours, taking screenshots of your employees' screens, reporting metrics and a whole series of functionalities that allow you to manage and measure the progress of your projects and maintain the overall productivity of the high team as you can lead and make decisions with a complete knowledge of where there is room for improvement and where there is optimal performance. Review collected by and hosted on G2.com.

What problems is HiveDesk solving and how is that benefiting you?

I am a person who travels constantly for business reasons and I can not physically monitor the work of my employees during the week, so having a tool like this has helped me to determine how each of them is performing and acting faster where you think you need to increase your productivity and improve the deadlines of projects where they're working. Review collected by and hosted on G2.com.