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4.5 out of 5 stars
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Hive.co Reviews & Product Details - Page 3

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Hive.co Overview

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What is Hive.co?

Hive is the go-to marketing platform for event marketers. Hive gives you the ability to easily create revenue-generating campaigns built on your ticketing data, helping you make every event a sell-out. Hive has everything you need to run successful presale campaigns, boost upsells, and recover abandoned carts. Whether it's through email, SMS, or automations, our platform is here to help you work smarter, not harder, so you can focus on creating unforgettable events.

Hive.co Details
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Hive.co Community
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Product Description

Hive.co is the most flexible email marketing CRM, helping you store your data in a way that makes sense for your brand. Send smarter, more personalized email campaigns and automations to increase your sales and recover lost revenue.

Seller Details
Seller
Hive.co
Year Founded
2014
HQ Location
Kitchener, Ontario
Twitter
@hivealive
85,455 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
Cynthia D.
CD
Overview Provided by:
Cynthia Dam

Recent Hive.co Reviews

Ashok S.
AS
Ashok S.Enterprise (> 1000 emp.)
4.0 out of 5
"Wonderful experience"
Streamlining workflows is quite easy to do.
Read more
Chanchal S.
CS
Chanchal S.Small-Business (50 or fewer emp.)
4.5 out of 5
"Best Platform for Email Marketing"
It's incredibly user-friendly to have multiple team members login to review and modify content.
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.0 out of 5
"Seamless flow in building collaborative network."
Self-explanatory interface which makes it easy to set up and keep engaged.
Read more

Hive.co Pricing

Growth Plan
$289
per month
Business Plan
$649
per month
Starter Plan
$79
per month
See all 3 Hive.co pricing levels
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Hive.co Media

Hive.co Demo - Automations with email and SMS
With simple set up for abandoned cart, browse abandonment, and winback campaigns, Hive configures the basics for you. Easily set up flows targeting your customers the way you want, so you can send truly personalized messages. Plus, pre-built flows save you time and take the stress out of choosing...
Hive.co Demo - CRM and Data Management
With Hive, you get customer profiles and an understanding of where your customers are in the buying journey. From browsing behaviour to purchase demographics, you can action your data to engage customers better, drive revenue and accelerate your growth. Hive's CRM features give you the freedom to...
Hive.co Demo - Best-in-class Customer Support
Our team is here to help you level up your omnichannel marketing strategy. With Hive, you get one-on-one support tailored to your needs and goals. Your account manager will be there every step of the way.
Hive.co Demo - Business Insights and Actionable Reporting
Customer insights, front and center. Get easy access to subscriber engagement and ticketing revenue reporting right in your Hive dashboard. Drill down even further with campaign and segment level reports. Leverage customer data to perfect your segmentation strategy, and easily see how much revenu...
Hive.co Demo - Automated Deliverability Strategy
From automated engagement segments to custom domain warm up, Hive's growth tools drive open rates, conversion and inbox placement for you. So you can stress less about deliverability, and focus more on ways to drive revenue with email and SMS marketing.
Answer a few questions to help the Hive.co community
Have you used Hive.co before?
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Video Reviews

Review by Alison W.
Hive.co review by Alison W.
Play Hive.co review by Alison W.
Abundant platform with all the bells and whistles you actually need
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28 Hive.co Reviews

4.5 out of 5
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4.5 out of 5
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Hive.co Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Hive.coQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Hive.co?

I like how easy everything is to use. After the initial set up, the usability of this platform is SOO easy! I like that I can build custom templates and use ones that I previously customized. I appreciate that there are several ways to upload contacts and the dashboard is easy to navigate too! Review collected by and hosted on G2.com.

What do you dislike about Hive.co?

The only thing that I disliked was during set up. There were parts of the platform setup that I am not familiar with and instead of having a rep set it up for me, I was directed to FAQ style bullet points. I basically had to teach myself the answers to my problem. Review collected by and hosted on G2.com.

Recommendations to others considering Hive.co:

If you are interested in the KPI type reporting and seeing quick revenue return, then Hive is for you. If you like to customize each email, then Hive is for you. Review collected by and hosted on G2.com.

What problems is Hive.co solving and how is that benefiting you?

I am solving a deliverability issue by using Hive. My previous provider had so many limitations and the success rate of an email was way too low. I handle VIP emailing and when they werent getting their emails, it was causing major issues. My old provider had very little room for customizations too. Review collected by and hosted on G2.com.

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Andrew A.
AA
Founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Hive.co?

We've been working with Hive for many years, our team loves the platform. Hive's automated engagement segments are great, they make it easier to organize our lists. They've boosted our open rates since we switched some of our clients. The setup is super fast as well. Highly recommended for anyone looking to automate their email strategy. Also 10/10 for the timely and personal support. Review collected by and hosted on G2.com.

What do you dislike about Hive.co?

Hope they find a way to roll out the SMS offer beyond the North America. Review collected by and hosted on G2.com.

What problems is Hive.co solving and how is that benefiting you?

Building an email list, keeping subscribers engaged, increasing Shopify sales through smart drip campaigns. Review collected by and hosted on G2.com.

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Verified User in Consumer Goods
UC
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Hive.co?

I like how like many other email software, you can create automations and tells you the campaign deliverability. The biggest advantage is that it integrated with Shopify and was able to show us what campaigns would deliver better. Review collected by and hosted on G2.com.

What do you dislike about Hive.co?

I did not like that it didn't have API access like Sendgrid does to be able to monitor/send emails through an API. Otherwise the platform is very competitive with other marketing platforms. Review collected by and hosted on G2.com.

What problems is Hive.co solving and how is that benefiting you?

Automating emails and understanding reports were definitely huge benfits that we've realized from using Hive. Review collected by and hosted on G2.com.

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Verified User in Media Production
AM
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Hive.co?

The deadline feature and how you can have each project organized into cards. Review collected by and hosted on G2.com.

What do you dislike about Hive.co?

The help/customer service chat doesn't have someone there live and you have to sometimes wait a day for a reaponse. Review collected by and hosted on G2.com.

What problems is Hive.co solving and how is that benefiting you?

Time management, seeing who's working on each project so team management and communication as well. Review collected by and hosted on G2.com.

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Verified User in Medical Devices
AM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Hive.co?

Simple enough to get the job done. Great features and easy to get going. Review collected by and hosted on G2.com.

What do you dislike about Hive.co?

No dislikes, everything was great. Great support and communication. Review collected by and hosted on G2.com.

What problems is Hive.co solving and how is that benefiting you?

Helping our customers and reps with more data. Reaching clients for better customer quality Review collected by and hosted on G2.com.

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Jason G.
JG
Art Director
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Validated Reviewer
Review source: Organic
What do you like best about Hive.co?

Data tracking and intergration with ticketing. Review collected by and hosted on G2.com.

What do you dislike about Hive.co?

Email proofs. Would be better served if we can send emails out to staff for review and collect comments/changes within the system like MailChimp offers. Review collected by and hosted on G2.com.

What problems is Hive.co solving and how is that benefiting you?

Overall efficiency. No more requesting customer lists and uploading manually. Automatically pulled in from our ticket provider. Huge time savings.

Better sales tracking. Review collected by and hosted on G2.com.

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Verified User in Entertainment
UE
Small-Business(50 or fewer emp.)
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Review source: Organic
What do you like best about Hive.co?

Onboarding to a new email platform is always a daunting task ~ but I have to say the HIVE has been super hands-on and supportive with all of my company's needs! My rep has been reliable, timely and always comes back with either a solution or next steps to get towards resolving any outstanding issues.

Additionally, their team has also provided us valuable tools and resources to make the most of all of the features within the platform. Automated journeys have been exciting to experiment with, and HIVE has been great about providing us with a floor of understanding to start with. We look to make the most of them in the coming months/years! Review collected by and hosted on G2.com.

What do you dislike about Hive.co?

Minimal to no bad experiences so far! If there was anything that would keep HIVE being a 10/10, it would be the template customization. It's good and this may be nitpicky, but it's not the easiest to work with when building new emails/templates. Does it get the job done though? Absolutely and then some. Review collected by and hosted on G2.com.

What problems is Hive.co solving and how is that benefiting you?

The auto-engagement buckets have helped us optimize our email lists. We have observed improved open-rates, click-through rates, etc.

Our direct integration with our ticketing platform (we are a music venue) is seamless, making both dynamic and static audience creation easier and more straight forward than ever.

Automation possibilities via journeys are a goldmine. Lots of possibilities we have yet to untap, but will continue to explore! Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Hive.co?

I like the ease of use, the dashboard is very intuitive and I like that it has good search abilities. It's great that you can use it for email, events and CRM in the same platform. The event feature is great for sending out marketing about concerts and other things that occur regularly for some businesses. Review collected by and hosted on G2.com.

What do you dislike about Hive.co?

As with any tech there are learning curves to finding all the features and working the same way as your team within the platform, but they have a great customer service team to help get you onboarded and understand this hurdle. Review collected by and hosted on G2.com.

Recommendations to others considering Hive.co:

Give it a try, i think it is helpful for a variety of businesses and helps to streamline the communication processes Review collected by and hosted on G2.com.

What problems is Hive.co solving and how is that benefiting you?

Consolidating email communications with events. I have realized it makes sense to have one platform that everyone uses vs. having multiple different places to try and keep track of everything. Review collected by and hosted on G2.com.

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Hive.co Categories on G2
Email Marketing
Email Marketing

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Pros and Cons Details
Hive.co