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Hitsteps Web Analytics Reviews & Product Details

Nicholas M.
NM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Hitsteps Web Analytics?

I like seeing the real time anayltics of customer traffic. Review collected by and hosted on G2.com.

What do you dislike about Hitsteps Web Analytics?

For my website the heatmap doesn't work. Review collected by and hosted on G2.com.

What problems is Hitsteps Web Analytics solving and how is that benefiting you?

I am able to see customer traffic and flow including what devices they are using however heatmap does not work for my store. Review collected by and hosted on G2.com.

Hitsteps Web Analytics Overview

What is Hitsteps Web Analytics?

Hitsteps Analytics is a powerful real time visitor management and live chat tool. It allows you to view your visitors stream and follow each visitors to know more about each pages they see. It allow you to engage with your visitors using live chat tool. You'll be provided with detailed information about each visitor such as geolocation, their first visit on your site, referer to your site, their browser, OS and device and much more! Advantages over Google analytics includes but not limited to Detailed information of each and all visitors, ability to engage with visitors using live chat tool, heatmap for each pages, carefully pre-generated and categorized reports, real-time analytics on all reports and much more... Visitor aliasing enables you to detect if same (registered user) login back to your website again using another device (another pc, mobile or tablet). What if a user click on your ads on pc and register to your website but don't make any purchase, however this same user login back to your website from another device and complete purchase? Most web analytics would tell you he is a new user! Hitsteps detect if same user login again, and merge new browsing session with previous session making a unique timeline. We also identify user in hitsteps with same nickname they used to register in your website to make it easier for you to identify it. New generation heatmap, Page Analysis: It allows you to view exactly which item in your page, menu, sub menu, carousels or slideshows is attracting and getting how many clicks. View some screenshots in screenshot tab of this plugin.

Hitsteps Web Analytics Details
Languages Supported
German, English, French, Spanish
Show LessShow More
Product Description

Hitsteps is next generation of web analytics, featuring realtime reporting, heatmap, page analysis and live chat.

How do you position yourself against your competitors?

Hitsteps magically give you a deep insight regarding your visitors, see heatmap and their clicks, behaviours and even let you chat with them, all with installation of one code!


Seller Details
Seller
Hitsteps
Year Founded
2013
HQ Location
Kuala Lumpur, Kuala Lumpur
Twitter
@hitsteps
3,029 Twitter followers
LinkedIn® Page
www.linkedin.com

Armin N.
AN
Overview Provided by:
Head Of Engineering at Healthone Vietnam

Recent Hitsteps Web Analytics Reviews

Dimitri v.
DV
Dimitri v.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great APP to get real insights"
The multitude of layers, the easy way to use the application and it's multiple functions to track the data you need, create triggers at custom even...
MM
Mike M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Manfredinson review"
Ability to see if the visit is from Bot or Fake traffic
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Hitsteps makes site performance tracking easy and informative"
I've found the visitor detail provided by hitsteps is far more informative at a glance than the service I have been using previously over the past ...
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Hitsteps Web Analytics Media

Hitsteps Web Analytics Demo - Hitsteps Dashboard
You can have most information in realtime in your screen
Hitsteps Web Analytics Demo - Page Analysis
Quickly see how good each button and banners in your page perform.
Hitsteps Web Analytics Demo - Details
Know detailed insights about your visitors
Hitsteps Web Analytics Demo - Uptime Monitoring
Notification and recovery if your servers go down
Hitsteps Web Analytics Demo - Heatmap
Visualize your visitors clicks
Hitsteps Web Analytics Demo - Live Chat
Stay in contact with your visitors
Answer a few questions to help the Hitsteps Web Analytics community
Have you used Hitsteps Web Analytics before?
Yes

41 out of 42 Total Reviews for Hitsteps Web Analytics

4.5 out of 5
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Hitsteps Web Analytics Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for Hitsteps Web AnalyticsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Dimitri v.
DV
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Hitsteps Web Analytics?

The multitude of layers, the easy way to use the application and it's multiple functions to track the data you need, create triggers at custom events and personalize your entire flow so you can keep track of your audience and see what marketing techniques work and what don't. Review collected by and hosted on G2.com.

What do you dislike about Hitsteps Web Analytics?

Nothing comes to mind about something I would dislike. Review collected by and hosted on G2.com.

What problems is Hitsteps Web Analytics solving and how is that benefiting you?

tracking visitors and the behavior Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Hitsteps Web Analytics?

I've found the visitor detail provided by hitsteps is far more informative at a glance than the service I have been using previously over the past 15 years. Review collected by and hosted on G2.com.

What do you dislike about Hitsteps Web Analytics?

Nothing yet -- So far all Hitstep features seem to be working well, as expected. Review collected by and hosted on G2.com.

What problems is Hitsteps Web Analytics solving and how is that benefiting you?

As someone tracking the performance of more than a dozen sites, I've used traffic monitoring (and live support chat) systems since the early 2000s. I have used just about all of the popular monitoring / chat systems over that time -- and eventually settled on one that was sufficient for our needs -- but hasn't really changed or been updated in over a decade. Hitsteps provides a modern platform, with many more at-a-glance features that make traffic monitoring easy and more efficient than the previous system we used. Review collected by and hosted on G2.com.

DG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Hitsteps Web Analytics?

What I like best about Hitsteps:

Real-time monitoring: Hitsteps offers real-time monitoring of site visitors so that you can see who is browsing your website, where they're coming from, and what web pages they are looking at.

Detailed reports: Hitsteps gives comprehensive reports on online traffic so that you can monitor the overall performance of your site eventually.

Simple to use: Hitsteps is easy to utilize, even for individuals with zero technical practical experience.

Cost-effective: Hitsteps is quite cost-effective, specifically for the features it provides. Review collected by and hosted on G2.com.

What do you dislike about Hitsteps Web Analytics?

What I dislike about Hitsteps:

No mobile application: Hitsteps doesn't have a mobile application, which means you can't monitor site traffic through your mobile phone.

A number of attributes are just accessible in the paid plans: A number of attributes, for example heatmaps and visitor segmentation, are only accessible in the paid plans. Review collected by and hosted on G2.com.

What problems is Hitsteps Web Analytics solving and how is that benefiting you?

Hitsteps resolves several problems for us. First of all, it assists me to monitor the overall performance of my site. Secondly, it assists us to comprehend my site visitors much better. Thirdly, it assists us to enhance the user experience on my site. Overall, I believe Hitsteps is a superb application for anybody who desires to monitor online traffic and enhance the performance of their site. Review collected by and hosted on G2.com.

SA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Hitsteps Web Analytics?

The best I like about Hitstepsis that it offers a piece of insightful information regarding site visitors, including real-time data, traffic sources, website visitor demographics, and engagement analytics. The capability to monitor visitor journeys, pageviews, as well as conversion rates facilitates me to comprehend user behavior, determine trends, and then make data-driven conclusions to boost my website's functionality. Review collected by and hosted on G2.com.

What do you dislike about Hitsteps Web Analytics?

While Hitsteps provides a number of standard reports, additional customization alternatives for producing reports could be advantageous. This might consist of the capability to generate custom reports with particular metrics, utilize filters, and schedule automated report delivery. Review collected by and hosted on G2.com.

What problems is Hitsteps Web Analytics solving and how is that benefiting you?

This application helps us in Performance Optimization, by giving comprehensive information into visitor behavior and engagement, Hitsteps makes it possible for site owners to spot areas of progress and optimise their presence online. By comprehending website visitor preferences, popular content, and conversion funnels, users could make data-driven judgments to improve buyer experience, boost sales, and enhance all round web site operation. Review collected by and hosted on G2.com.

Verified User in Photography
AP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Hitsteps Web Analytics?

Number and kind of visitors, their origin Review collected by and hosted on G2.com.

What do you dislike about Hitsteps Web Analytics?

There is nothing that I dislike about it Review collected by and hosted on G2.com.

What problems is Hitsteps Web Analytics solving and how is that benefiting you?

I have no real problems Review collected by and hosted on G2.com.

JM
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Hitsteps Web Analytics?

You can see real-world stats in real time, this helps you design better marketing and understand how to engage your leads and clients. Review collected by and hosted on G2.com.

What do you dislike about Hitsteps Web Analytics?

A better way to retarget visitors to help drive up engagement! Review collected by and hosted on G2.com.

What problems is Hitsteps Web Analytics solving and how is that benefiting you?

It helps our business know where visitors are coming from, the pages they visited, how long on each page, revisit, etc. Review collected by and hosted on G2.com.

MM
SEO expert
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Hitsteps Web Analytics?

Ability to see if the visit is from Bot or Fake traffic Review collected by and hosted on G2.com.

What do you dislike about Hitsteps Web Analytics?

The interface could be improved, for instance, Scrolling window on the right side of the screen with I.P addresses in real-time Review collected by and hosted on G2.com.

Recommendations to others considering Hitsteps Web Analytics:

No such tool with features offered exists Review collected by and hosted on G2.com.

What problems is Hitsteps Web Analytics solving and how is that benefiting you?

checking traffic sources, the possibility to send messages to the online visitor Review collected by and hosted on G2.com.

Phil C.
PC
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Hitsteps Web Analytics?

Real-time data and notification alerts. Very easy to read and dive into deep analytics if necessary, as well as exporting capabilities. Support has been excellent as well. Review collected by and hosted on G2.com.

What do you dislike about Hitsteps Web Analytics?

There really has been nothing to dislike as of yet on their platform. I have been delighted with the extensive reporting, ease of use, and real-time filtering and data. Review collected by and hosted on G2.com.

What problems is Hitsteps Web Analytics solving and how is that benefiting you?

It has been imparative for us to utilize HTML tracking in our webpages, and Hitsteps checks all of the boxes on this ask and many others that we have been able to utilize. Review collected by and hosted on G2.com.

VM
Software manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Hitsteps Web Analytics?

Very easy to use interface, hitsteps is probaby better than google analytics in so many ways. Review collected by and hosted on G2.com.

What do you dislike about Hitsteps Web Analytics?

There is a lot, i mean, a lot of data on hitsteps (love this),but probably a slightly better organized form for data representation might give more insights Review collected by and hosted on G2.com.

Recommendations to others considering Hitsteps Web Analytics:

Go for it. Review collected by and hosted on G2.com.

What problems is Hitsteps Web Analytics solving and how is that benefiting you?

Analyzing the regions, activity, devices etc for my website. Very helpful. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Hitsteps Web Analytics?

This is a great website tracking tool as well as for web analytics. Easy to set up and use. Lets us know about our visitors. Review collected by and hosted on G2.com.

What do you dislike about Hitsteps Web Analytics?

Nothing to dislike. It works great and in real time. Review collected by and hosted on G2.com.

What problems is Hitsteps Web Analytics solving and how is that benefiting you?

Lets us know about our visitors. A few years back our site was compromised. This helps us track the ip and our users in real time. Everyone should have this tool. Review collected by and hosted on G2.com.