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Top 10 Hipporello Alternatives & Competitors

By Hipporello, Inc.
(8)4.4 out of 5

Explore the best alternatives to Hipporello for users who need new software features or want to try different solutions. Other important factors to consider when researching alternatives to Hipporello include ease of use and reliability. The best overall Hipporello alternative is Freshdesk. Other similar apps like Hipporello are Atera, Jira Service Management, SysAid, and Zoho Desk. Hipporello alternatives can be found in Service Desk Software but may also be in Help Desk Software or Remote Monitoring & Management (RMM) Software.

Best Paid & Free Alternatives to Hipporello

  • Freshdesk
  • Atera
  • Jira Service Management
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Top 10 Alternatives to Hipporello Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Hipporello stacks up to the competition, check reviews from current & previous users in industries like Business Supplies and Equipment, Consumer Goods, and Entertainment, and find the best product for your business.
    #1

  1. Freshdesk

    By Freshworks
    (3,501)4.4 out of 5

    2. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Hipporello:

    Reviewers say compared to Hipporello, Freshdesk is:

    Easier to set up
    More usable
    Better at meeting requirements
    See all Freshdesk reviews
    #2

  2. Atera

    By Atera
    (789)4.6 out of 5

    3. Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.

    Categories in common with Hipporello:

    Reviewers say compared to Hipporello, Atera is:

    Easier to set up
    More usable
    Better at meeting requirements
    See all Atera reviews
    Serviceaide ChangeGear
  3. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Serviceaide ChangeGear

    (99)3.9 out of 5

    4. We help companies transform their service and support with AI-based technologies and automation to improve business processes, increase self-service and reduce costs. The goal is to provide value to both users and support organizations to reduce workload, improve quality of service and increase productivity. ChangeGear is a scalable and flexible ITSM solution with a virtual agent called Luma. ChangeGear is available in three tiers: Change Manager, Service Desk and Service Manager. ChangeGear is certified across 12 ITIL processes.

    Visit Website

    Reviewers say compared to Hipporello, Serviceaide ChangeGear is:

    Better at meeting requirements
    Visit Website
    #3

  4. Jira Service Management

    By Atlassian
    (779)4.2 out of 5

    5. Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    Categories in common with Hipporello:

    Reviewers say compared to Hipporello, Jira Service Management is:

    Better at meeting requirements
    See all Jira Service Management reviews
    #4

  5. SysAid

    By SysAid
    (710)4.5 out of 5

    6. SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.

    Categories in common with Hipporello:

    Reviewers say compared to Hipporello, SysAid is:

    More usable
    Better at meeting requirements
    Easier to set up
    See all SysAid reviews
    #5

  6. Zoho Desk

    By Zoho
    (6,204)4.4 out of 5

    7. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Hipporello:

    Reviewers say compared to Hipporello, Zoho Desk is:

    Better at meeting requirements
    More usable
    Easier to set up
    See all Zoho Desk reviews
    #6

  7. Zendesk Support Suite

    By Zendesk
    (6,149)4.3 out of 5

    8. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Hipporello:

    Reviewers say compared to Hipporello, Zendesk Support Suite is:

    Better at meeting requirements
    More usable
    See all Zendesk Support Suite reviews
    #7

  8. Salesforce Service Cloud

    By Salesforce
    (5,607)4.4 out of 5

    9. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Hipporello:

    Reviewers say compared to Hipporello, Salesforce Service Cloud is:

    Better at meeting requirements
    More usable
    See all Salesforce Service Cloud reviews
    #8

  9. Intercom

    By Intercom, Inc.
    (3,327)4.5 out of 5

    10. Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

    Categories in common with Hipporello:

    Reviewers say compared to Hipporello, Intercom is:

    More usable
    Easier to set up
    Better at meeting requirements
    See all Intercom reviews
    #9

  10. HubSpot Service Hub

    By HubSpot
    (2,498)4.4 out of 5

    11. Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.

    Categories in common with Hipporello:

    Reviewers say compared to Hipporello, HubSpot Service Hub is:

    Easier to set up
    More usable
    Better at meeting requirements
    See all HubSpot Service Hub reviews
    #10

  11. Front

    By Front App
    (2,245)4.7 out of 5

    12. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Hipporello:

    Reviewers say compared to Hipporello, Front is:

    More usable
    Easier to set up
    Better at meeting requirements
    See all Front reviews
    Serviceaide ChangeGear
  12. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Serviceaide ChangeGear

    (99)3.9 out of 5

    13. We help companies transform their service and support with AI-based technologies and automation to improve business processes, increase self-service and reduce costs. The goal is to provide value to both users and support organizations to reduce workload, improve quality of service and increase productivity. ChangeGear is a scalable and flexible ITSM solution with a virtual agent called Luma. ChangeGear is available in three tiers: Change Manager, Service Desk and Service Manager. ChangeGear is certified across 12 ITIL processes.

    Visit Website

    Reviewers say compared to Hipporello, Serviceaide ChangeGear is:

    Better at meeting requirements
    Visit Website

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