# Highwire Reviews **Vendor:** Highwire **Category:** [Contractor Risk Management Software](https://www.g2.com/categories/contractor-risk-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 15 ## About Highwire Highwire’s Prequalification Platform empowers GCs and owners to understand each contractor’s strengths and weaknesses and help them succeed through continuous engagement and improvement—a concept we call Contractor Success. Highwire addresses a broad spectrum of risk assessments, including safety, financial stability, capacity, and insurance (COI). When your project is ready to begin, Highwire’s integrated field applications provide essential tools for inspection, incident reporting, and ongoing risk evaluation. With over 60,000 contractors in the Highwire Network, many of your subcontractors and suppliers are likely already connected. With Highwire, you can: - Enhance safety and reduce recordable incidents. - Prevent costly delays by minimizing contractor defaults. - Ensure compliance with industry regulations. - Streamline processes, eliminating manual work and saving valuable time. - Achieve significant savings in insurance programs. ## Highwire Pros & Cons **What users like:** - Users value the **user-friendly communication hub** of Highwire, appreciating its swift response times and insightful modules. (4 reviews) - Users praise Highwire's **knowledgeable and responsive customer support** , enhancing their overall experience and satisfaction. (4 reviews) - Users value the **ease of use** of Highwire, enabling quick navigation and efficient data access for inspections. (4 reviews) - Users commend Highwire for its **deep insights and structured safety management** , enabling proactive risk mitigation and accountability. (4 reviews) - Flexibility (3 reviews) - Users find Highwire to be very **helpful** , especially in onboarding and with excellent customer support and user-friendliness. (3 reviews) - Reporting (3 reviews) - Time-saving (3 reviews) - Accessibility (2 reviews) - Users value the **excellent communication** from Highwire, noting quick responses and user-friendly interaction across all modules. (2 reviews) **What users dislike:** - Users face **connection issues** on mobile devices, affecting their ability to access and utilize Highwire effectively. (1 reviews) - Users experience **mobile device connectivity issues** that hinder access to reports and disrupt their workflow. (1 reviews) - Users find the **difficult navigation** frustrating, as it requires returning to the main menu for each contractor lookup. (1 reviews) - Users find the **document management cumbersome** , especially during frequent updates, making the process feel overly administrative. (1 reviews) - Users face **inaccurate tracking** issues with Highwire, experiencing delays and excessive irrelevant job listings in reports. (1 reviews) - Users find the **inadequate reporting** frustrating, with long job lists before accessing the actual data they need. (1 reviews) - Inefficiency (1 reviews) - Inefficient Processes (1 reviews) - Users find the **learning curve challenging** initially due to Highwire's extensive features, but support makes it manageable. (1 reviews) - Mobile App Issues (1 reviews) ## Highwire Reviews ### 1. Clear Dashboards and Strong Visibility Into Contractor Safety Performance **Rating:** 4.5/5.0 stars **Reviewed by:** Codee B. | Field Safety Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Highwire?** Highwire provides strong visibility into subcontractor safety performance and prequalification status, which makes risk identification much easier upfront. Dashboard format is clear and helps access compliance, EMR, OSHA recordables, and overall safety trends. It creates accountability across contractors and gives leadership confidence that we're partnering with companies that align with our safety expectations **What do you dislike about Highwire?** At times, the platform can feel overly administrative and time consuming, especially when documentation updates are frequent. **What problems is Highwire solving and how is that benefiting you?** Highwire helps with centralizing and standardizing contractor risk management across multiple projects and sites. Before using it, trackcing contractor safety performance, EMR, OSHA recordables, insurance compliance, and prequalification status required manual follow ups and spreadsheets. That created gaps in visibility and consistency. With highwire, we have clear dashboards that provide real time insight into contractor safety metrics, risk ratings, and compliance documentation. It allows us to proactively identify high-risk contractors, address deficiencies before work begins, and maintain alignment with client expectations, especially on high standard sites like Intel projects. From a safety leadership standpoint, it strengthens our ability to make date driven decisions, improves accountability, and helps ensure we're only onboarding contractors who meet our safety risk thresholds. It ultimately reduces exposure, improves communication, and supports a stronger safety culture across projects. ### 2. Easy to Use with Simple, Streamlined Data Entry **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew Shane P. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Highwire?** Ease of use and simplicity of entering information. **What do you dislike about Highwire?** Since I'm only entering info from a third-party subcontractor side I don't have much input into how well the program functions from an end-user perspective, so I don't have anything to add here. **What problems is Highwire solving and how is that benefiting you?** N/A ### 3. Highwire Makes Onboarding New Hires Easy with Clear Policies and Procedures **Rating:** 5.0/5.0 stars **Reviewed by:** joshua H. | Journeyman Foreman, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Highwire?** Highwire is very helpful especailly when it comes to have new hires in the team you can go over company policies and procedures. **What do you dislike about Highwire?** Until now there is no topic that I can think that is not helpful. **What problems is Highwire solving and how is that benefiting you?** Highwire is being great on reminders on going over PTPs and safety. ### 4. Very amazing team at Highwire AND the platform is genuine! **Rating:** 5.0/5.0 stars **Reviewed by:** David W. | EHS Director - New England States, Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Highwire?** I've had the opportunity to work with several contractor qualification and risk management platforms over the years—but none have impressed me quite like Highwire. From the moment I began using it, Highwire distinguished itself not just as a tool, but as a true partner in driving safety, accountability, and performance excellence across our projects. The platform is incredibly intuitive, yet powerful in the depth of insight it provides. Whether it's evaluating a contractor's safety record, tracking compliance documentation, or proactively identifying potential risk factors, Highwire gives me confidence that our teams are making informed, data-driven decisions. What I appreciate most is that Highwire doesn’t just flag issues—it helps contractors improve. It fosters a collaborative environment where continuous improvement is the norm, not the exception. That’s a rare and refreshing approach in this industry. I've seen firsthand how Highwire has helped us streamline prequalification, improve transparency, and ultimately enhance the quality and safety of the work being performed. It’s no surprise that so many industry leaders are turning to this platform. If you're serious about elevating your contractor management process and building stronger, safer partnerships—I can’t recommend Highwire highly enough. **What do you dislike about Highwire?** "Honestly, there's very little to dislike about Highwire. If anything, the platform's wealth of features can feel a bit overwhelming at first for new users—but that's only because it offers such a comprehensive suite of tools. Fortunately, their support team and user resources make the learning curve manageable, and once you're familiar with the platform, the capabilities it provides are invaluable." **What problems is Highwire solving and how is that benefiting you?** Highwire is solving one of the most persistent challenges in construction and contractor management: the disconnect between compliance-based safety metrics and true cultural engagement. What makes Highwire so effective is that it doesn’t just gather data — it creates a platform to engage the hearts and minds of leadership. It encourages real, meaningful conversations about where a company truly stands on its continuous safety culture improvement journey. For me, the greatest benefit is being able to move beyond box-checking and into the realm of strategic alignment. Highwire helps elevate safety from a back-office function to a boardroom priority by making risk and performance visible, actionable, and personal. It drives transparency, builds accountability, and ultimately supports the kind of partnership we need to build a resilient, high-trust safety culture — not just on paper, but in practice." ### 5. Outstanding Customer Support Makes All the Difference **Rating:** 5.0/5.0 stars **Reviewed by:** Willie W. | Safety Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2025 **What do you like best about Highwire?** I appreciate the customer support, as they are both knowledgeable and helpful. **What do you dislike about Highwire?** To look up more than one contractor, you have to go back to the main menu each time. **What problems is Highwire solving and how is that benefiting you?** It helps with vetting contractors. ### 6. I have been using HighWire for 8 months. Highwire needs improvement for user-friendliness. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Highwire?** The report generation is fast, and we can send a PDF report to the respective partner for their action. **What do you dislike about Highwire?** There is no verification method for the inspector to determine whether he can reject or accept the compliance evidence against the observation with action points. **What problems is Highwire solving and how is that benefiting you?** Please see my points that are to be incorporated for improving the construction safety inspection checklist in order to ensure the inspection has met HSE requirements . The points are listed below. 1.In the category section, there should be a drop line for each category to ensure inspectors are not overlooked checking points while inspecting the respective category based on the OSHA and Google requirements. e.g., a) scaffold. Based on the type of scaffold, checking points are different, e.g., suspended, supported, and MEWP. b) Electricity—Construction temporary electricity management safety checking point and electrical safety requirement during testing commissioning time as per the NFPA 70E, grounding, LOTO, etc. c) For excavation, the type of soil and, based on the soil, protection and access to be provided for complying with excavation safety. d) Hot work—based on the type of hot work, e.g., electrical arc welding and gas welding e). Concrete safety—static concrete pump hopper grating safety requirements, such as limit switches and concrete pipeline safe routing requirements, etc. 2.The points are listed below for high-risk activities. High-risk activity audit checklist to be prepared specifically for all the high-risk activities for conducting the periodical HRA audit as site work progresses e.g., of high-risk activities a) Energy isolation .b) Electrical.c) Ground disturbance.d) Driving & off-road vehicles .e) Working from heights .f) Lifting operation.g) Mobile equipment.h) Confined spaces .i) Hazardous material.j) Material handling .k) Temperature extreme.l) Noise 3.The points are listed below for incidents. Type of incident category to be included, such as first aid cases, MTC, environmental, dangerous occurrence, LTI, property damage, etc., for more elaboration. ### 7. It is easy to navigate and to understand **Rating:** 5.0/5.0 stars **Reviewed by:** Clay J. | Foreman, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Highwire?** You will not get confused. Everything is right there on the screen couldn’t be easier. **What do you dislike about Highwire?** I shouldn’t have to pick what company I’m with **What problems is Highwire solving and how is that benefiting you?** It allows all the contractors to see where the problem areas are on each level of the building ### 8. Great Access **Rating:** 5.0/5.0 stars **Reviewed by:** Chris P. | Safety Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Highwire?** It’s a great platform to check on clients insurance, etc.. **What do you dislike about Highwire?** It’s actually very good. I don’t have any dislikes. **What problems is Highwire solving and how is that benefiting you?** It helps with me checking their EMR, insurance we use that for verification so that we can get contractors on site at different pharmaceutical locations. ### 9. Highwire Helps Our Business Succeed **Rating:** 5.0/5.0 stars **Reviewed by:** Steve L. | EHS High Risk Operations Lead, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Highwire?** - Highwire has allowed us to have a deep insights to negative trends across projects and develop awareness campaigns. - Highwire's Safety Prequalification module has enabled us to manage the risk of hiring Contractors with a less than desireable safety management system. The utilization of a safety scoreing system provides us with clear data on a Contractors past injury metrics, regulatory violations and the strengths and weaknesses of their corporate safety program. - Through the use of Highiwre's "Inspect" module, we have been able to develop a structured field inspection workflow that aims to ensure safe workplaces. The result is a professional inspection report, that can be distributed to various stakeholders, to provide assurance that safety risks are being managed. - Highwire provides a large selection of KPI's and statistical reports, than can be tailored for our organization. This helps to drive accountability across project teams. Showcasing positive trends helps to strengthen culture throughout our Organization. - My favorite feature about Highwire is their team! They are always quick to respond with a "can do" attitude. Their Customer Service is second to none and I always know they will push the boundaries to accomodate any request. **What do you dislike about Highwire?** There are no downsides to using Highwire, it can only make you better than you were yesterday. **What problems is Highwire solving and how is that benefiting you?** - Highwire helps to ensure that we contract with suppliers that are safety consious which in turn reduces the risk to our organization. - Highwire provides visibility to positive and negative trends that helps to drive accountability and correctve action. - Highwire's tools help to ensure visibility to EHS issues are easily communicated and raises the bar for safe workplaces. ### 10. 1st time user of Highwire **Rating:** 5.0/5.0 stars **Reviewed by:** Waylon F. | Sr. Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Highwire?** I like the standardized inspection process where each inspection type has a set of project dynamics to review and each individual is inspecting the same criteria. **What do you dislike about Highwire?** I haven't found anything that I did not like about Highwire as of yet. **What problems is Highwire solving and how is that benefiting you?** It gives you an overall view of what each of the reviewers are finding in the field, helping you to identify trends in safety, productivity, and quality trends that can be adjusted accordingly to meet or exceed project goals. ### 11. G2 Review **Rating:** 4.5/5.0 stars **Reviewed by:** Cindy D. | Claim & Safety Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Highwire?** How very user friendly the system is. I also love the communication as well. Response time is great. **What do you dislike about Highwire?** Completion of requests pertaining to engineering. Although I like the reports, there are a few things I don't like. For example, when I run a report, it lists ALL 200+jobs before showing the actual report/numbers. Mobile device connectivity issues. **What problems is Highwire solving and how is that benefiting you?** It is showing the trends, positive and negative. It also shows what improvements are needed within our organization. ### 12. My Highwire Experience **Rating:** 5.0/5.0 stars **Reviewed by:** John B. | Global EHS Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 12, 2024 **What do you like best about Highwire?** The program is easy to use and navigate which allows for quick and specific data access / tracking **What do you dislike about Highwire?** To this point I have not found any aspects the program that I dislike. **What problems is Highwire solving and how is that benefiting you?** The program is allowing us to track projects and allows us to be very proactive with our SMS instead of being reactive, which allows us to have a safer work environment. ### 13. Great app for safety pros! **Rating:** 5.0/5.0 stars **Reviewed by:** Jason M. | Safety Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Highwire?** I love how easy it is to use, such a professional experience **What do you dislike about Highwire?** Nothing i have found that i dont like about it **What problems is Highwire solving and how is that benefiting you?** I love that it keeps track of all my inspections in one place, easily switch between jobsites. ### 14. Highwire **Rating:** 5.0/5.0 stars **Reviewed by:** Tim H. | Director of Environmental, Health and Safety, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Highwire?** The communication with all of their modules **What do you dislike about Highwire?** There aren't any dislikes at this point. **What problems is Highwire solving and how is that benefiting you?** Allowing a full safety review of our subcontractors ### 15. Friendly to use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Highwire?** Consider all relevant safety concerns for the safety audit requirements. **What do you dislike about Highwire?** 1.- Do not include the safety code of regulations as a reference for safety violations. **What problems is Highwire solving and how is that benefiting you?** Safety audits for the manufacturing and construction industries. - [View Highwire pricing details and edition comparison](https://www.g2.com/products/highwire-0/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+03%3A58%3A16+-0500&secure%5Bsession_id%5D=fb6db720-4c90-4e4d-8762-f9c64ec509ce&secure%5Btoken%5D=bfc4ba4f6475d743a063ca80688e505674b88778c320d0d06a0a67276fcd4351&format=llm_user) ## Highwire Integrations - [Procore](https://www.g2.com/products/procore/reviews) ## Highwire Features **Management** - Approval - Communication - Documents **Health & Safety** - Job Hazards **Workplace Safety Management** - Workplace Incident Tracking - Photo Documentation - Safety Management **Operations Management** - Risk Management - Directory - Custom Prequalification Forms - Subcontractor Management **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility - Data Security **Onboarding - Contractor Risk Management** - Workflow Managment - Compliance Verification **Performance** - Evaluation - Selection - Risk Management **Operational Safety Management** - Reporting and Dashboards - Risk Management **Services** - Implementation - Training & Learning - Customer Support - Professional Services **Document Management - Contractor Risk Management** - Analysis - Repository **Supplier Information** - Qualifications **Audit & Inspections** - Templates - Workflows - Corrective Actions **Logistical Safety Management** - Mobile Technology - Prequalification Integration - Regulation Compliance - Project Management Integration **Risk Management - Contractor Risk Management** - Performance Monitoring - Risk Reporting **Text Summarization** - Text Generation - Text Summarization **Risk Management** - Assessments - Operational Risk - Supplier Evaluation **Data Security** - Data Security **Reporting & Analytics** - Injury & Ilness - Near Miss - Performance **Compliance** - Standards & Regulations - Certifications **Generative AI - Environmental Health and Safety** - Text Generation - Text Summarization ## Top Highwire Alternatives - [Autodesk Forma (formerly Autodesk Construction Cloud)](https://www.g2.com/products/autodesk-forma-formerly-autodesk-construction-cloud/reviews) - 4.4/5.0 (5,197 reviews) - [Procore](https://www.g2.com/products/procore/reviews) - 4.6/5.0 (4,117 reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) - 4.1/5.0 (737 reviews)