---
title: Highspot Reviews
meta_title: 'Highspot Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1205 reviews by the users' company size, role or industry
  to find out how Highspot works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 1205
  scale: '5'
date_modified: '2026-07-01'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---

# Highspot Reviews
**Vendor:** Highspot  
**Category:** [Sales Enablement Software](https://www.g2.com/categories/sales-enablement)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 1,205
## About Highspot
Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.



## Highspot Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Highspot, enjoying its intuitive interface and straightforward content sharing capabilities. (23 reviews)
- Users love the **intuitive user interface** of Highspot, making navigation and content access seamless for everyone. (18 reviews)
- Users appreciate the **real-time analytics** in Highspot, providing valuable insights into client engagement and content performance. (12 reviews)
- Users value the **comprehensive document management** features of Highspot, facilitating streamlined sharing and easy access to information. (12 reviews)
- Users love the **easy sharing** capabilities of Highspot, making collaboration and customer communication seamless and efficient. (11 reviews)
- Users commend Highspot for its **responsive customer support** , enhancing implementation and integration processes significantly. (10 reviews)
- Integrations (9 reviews)
- Lead Management (7 reviews)
- Easy Tracking (5 reviews)
- Helpful (5 reviews)

**What users dislike:**

- Users find the **terminology and workflow confusing** , making Highspot less intuitive than expected for effective use. (6 reviews)
- Users find the **learning curve steep** , requiring significant training to effectively utilize Highspot&#39;s features and analytics. (5 reviews)
- Users experience **data overload** with Highspot, finding it challenging to sift through an abundance of content efficiently. (4 reviews)
- Users find the **high complexity** of populating and setting up Highspot challenging, requiring significant effort and training. (4 reviews)
- Users struggle with **update issues** , finding it challenging to keep content current and manage notifications effectively. (4 reviews)
- Users often face **confusion** due to the learning curve and versioning of assets, impacting their initial experience with Highspot. (3 reviews)
- Outdated Design (3 reviews)
- Reporting Issues (3 reviews)
- Users find a **steep learning curve** with Highspot, requiring time and training to fully utilize its features. (3 reviews)
- Time-Consumption (3 reviews)

## Highspot Reviews
  ### 1. Easy to use interface makes keeping organized a breeze!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oron A. | Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about Highspot?**

I find the user interface to be sleek, easy to understand and navigate, and it helps me stay organized with mounds of digital collateral and saves me time finding what I want in a click or two.  I use it daily to find and share collateral and to create Sales Rooms to keep me and my clients on the same page.

**What do you dislike about Highspot?**

I cannot think of any feature or funcitonlatiy I dislike about Highspot. It does exactly what I need it to in an easy to navigate graphical interface and experience.

**What problems is Highspot solving and how is that benefiting you?**

It is helping me stay organzied and it ensures I am using the latest, marketing approved versions of my collateral.  No more chasing people with questions or clicking endlessly in directories trying to find what I need.  Big, easy to understand icons make the navigation intuitive.  It saves me time, keeps me organized, and makes sure I am not making mistakes with the items I share.

  ### 2. Great content hub

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ola C. | Sales mgr, Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Highspot?**

Easy to navigate and link to other tools

**What do you dislike about Highspot?**

Sometimes not intuitive when looking for specific content

**What problems is Highspot solving and how is that benefiting you?**

Access to relevant an updated sales tools, collateral and insight

  ### 3. System Tool that Enhances Marketing Assets for Sales Enablement.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samuel T. | Global Brand | Customer References Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about Highspot?**

Intuitive, simple, easy to manage, easy asset sharing, and precise ways to provide feedback to asset feedback owners.

Up and Running Scorecards.

**What do you dislike about Highspot?**

Duplicate management of assets can be confusing (in between Bynder and Highspot), or at least not evident; an opportunity area I would highlight is as a user, getting notifications at the moment of replacing/archiving assets by using Bynder, and then with the sync occurs every 24 hrs, get the same notification with one unique ID that enables us to verify what was archived in Bynder it will not effectively appear later in Bynder as a consequence, examples: for Videos, Win Slides (Epicor Champion Circle Spot).

Inconsistencies with no previous notification about how the Pitches (that belong to a spot) are shown through the Spot Score Card. For example, if I need to switch back to a previous quarter's results and adjust the same time frames as I did in the previous quarter, it won't show the same numbers.

**What problems is Highspot solving and how is that benefiting you?**

Lean navigation and user experience for Spot Assets Management, total engagement metrics easy to pull, as Views, Dowloads, Pitches and Email Domains Contacted.

  ### 4. Works well for my purpose, but can be improved

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 24, 2025

**What do you like best about Highspot?**

Easy to use and learn, and has become the go-to content management software in my company

**What do you dislike about Highspot?**

No templates and not very flexible in creating/editing a page/spot

**What problems is Highspot solving and how is that benefiting you?**

Content management and sales enablement

  ### 5. expert sales digital

**Rating:** 5.0/5.0 stars

**Reviewed by:** pere e. | expert sales, Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Highspot?**

updated info, good format. ease of use. ppt download

**What do you dislike about Highspot?**

all good, perhaps is not always fast to find

**What problems is Highspot solving and how is that benefiting you?**

i find latest slide deck

  ### 6. Highspot is the best on the market for sales teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Debbie D. | Sales Enablement Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Highspot?**

Ease of use, Support available, Product updates, what I can do with the platform, and I can go on and on

**What do you dislike about Highspot?**

I dont see a downside yet. I have been using it for 2 plus years already.

**What problems is Highspot solving and how is that benefiting you?**

Sharing information and sharing up to date information with Prospects and clients

  ### 7. One stop shop for all information and process change

**Rating:** 5.0/5.0 stars

**Reviewed by:** Poovizhi r. | Sr Business Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Highspot?**

All the Documents and different type of contents are available to view to know the process and centralized encyclopedia for any Organization/team.

**What do you dislike about Highspot?**

Sometimes finding hard time to know from which Spot Id is coming from or sourced.

**What problems is Highspot solving and how is that benefiting you?**

Internal process and the centralized location all information.

  ### 8. Best Sales and Implementation Enablement Tool I have used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Highspot?**

Easy to use, can create smart, structured spots to store and present data in a workflow format which makes it super easy to consume data in the most efficient way.

**What do you dislike about Highspot?**

Honestly nothing to date........................

**What problems is Highspot solving and how is that benefiting you?**

Centralised, structured document repository which we have tailored to align with our methodology

  ### 9. Great platform for uploading and sharing content with teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Highspot?**

Ease of uploading content
Neat/ uncluttered interface

**What do you dislike about Highspot?**

No real downsides that i noticed so far; but automatic notifications and ability to edit docs on highspot would be great additional features

**What problems is Highspot solving and how is that benefiting you?**

Single place for storing and sharing our documents; easy to access for anyone without log in hassles

  ### 10. Impactful Resource

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dexter W. | Account Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Highspot?**

The ease of use, and functionalities of the site makes it easy for new and experienced users.

**What do you dislike about Highspot?**

So far there's a lot to discover, I would say having so many options could be seen as intimidating.

**What problems is Highspot solving and how is that benefiting you?**

Hosting a number of client case studies.

  ### 11. Easy to Navigate, Great Functionality

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Highspot?**

Information on Highspot is organized in a logical manner and the user interface is very intuitive.

**What do you dislike about Highspot?**

It would be nice to have more customization options for the interface.

**What problems is Highspot solving and how is that benefiting you?**

Great resource for information to understand what kinds information sales teams are providing to customers.

  ### 12. Highspot - Top in class for Enterprise Enablement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Omar B. | Director, Client Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2024

**What do you like best about Highspot?**

Intuitive
Robust
Customizable
Well designed
Platform Improvements regularly released

**What do you dislike about Highspot?**

Not exactly a downside exclusive to Highspot, but to the concept in general.
Content Governance requires regularly scheduled maintenance and supervision.

**What problems is Highspot solving and how is that benefiting you?**

Has greatly helped solve for Content Governance, Enablement, Training and Coaching

  ### 13. Highly Intuitive and User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eddy E. | Enterprise Account Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** January 13, 2025

**What do you like best about Highspot?**

The format of the internal sites are easy to follow, the search mecahnism always captures the exact material I'm looking forward, and it's so easy to collaborate and share with fellow colleagues.

**What do you dislike about Highspot?**

An interactive tutorial that's automatically loaded onto the page that helps highlight some of the more advanced features I could be leveraging.

**What problems is Highspot solving and how is that benefiting you?**

The main challenge is a seamless document collaboration tool across my teamates as we ramp up as Account Managers. We're trying to soak up as much content and product material before we get assigned our accounts.

  ### 14. Highspot Reduces Tech Stack

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stacy A. | Manager of Sales Effectiveness, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2024

**What do you like best about Highspot?**

I am pleased that Highspot has continued to develop quickly to meet customer needs. We started with the CMS side with our marketing materials and quickly added the training component. Now we're looking at the Meeting Intelligence for call recording and coaching. In the past we had 3 separate vendors for these actions. The support has been phenomenal along the way and our sales team find the platform easy to use.

**What do you dislike about Highspot?**

There really isn't anything that I dislike about Highspot. If anything, I wish that we had more time to use more of the functionality that is available to us.

**What problems is Highspot solving and how is that benefiting you?**

Highspot provides reps with easy access to hundreds of sales assets, visibility to customer interest with the analytics, and training reviews as needed.

  ### 15. Very helpful and practical guide for my job

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Highspot?**

It is precise and practical. Suits all the needs of Appointment Specialists who need to know all the procedures.

**What do you dislike about Highspot?**

I can use it only on my business device, cannot download or print materials.

**What problems is Highspot solving and how is that benefiting you?**

Problems regarding SOPs.

  ### 16. Centralized Collateral

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer M. | Sales Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about Highspot?**

I love having all of our collateral in one place and the fact you can track engagment on the material you send out.  I also love the ability to mix and match collateral which helps me highly customize the messaging I want to send.

**What do you dislike about Highspot?**

There are so many updates to the user interface and changes to the names of things, it's hard to keep up with.  That causes me to lose time figuring out where I need to go to for content and analytics.

**What problems is Highspot solving and how is that benefiting you?**

I love being able to see how our customers engage with our content.  If I can see how often they engage with collateral or a proposal, I know we are top of mind and hopefully closer to a sale.

  ### 17. Highspot is a useful sales tool and makes getting product information to customers quick and easy !

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2024

**What do you like best about Highspot?**

Sending product info to customers with confirmation that is what received.

**What do you dislike about Highspot?**

i find it hard to print info is needed..

**What problems is Highspot solving and how is that benefiting you?**

None that come to mind.

  ### 18. All the documentation ia at 0ne place

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric D. | Conseiller Pré Ventes Systèmes ERP, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2025

**What do you like best about Highspot?**

I absolutely like to site where we can put the information for the customer and being able to follow who looked at the content

**What do you dislike about Highspot?**

It is hard to find some of the information

**What problems is Highspot solving and how is that benefiting you?**

Finding the documentation needed

  ### 19. Highspot Drives Sales Enablement

**Rating:** 4.5/5.0 stars

**Reviewed by:** David P. | Senior Marketing Technology Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about Highspot?**

Highspot's UI is easy to use for any kind of user persona and the customizable landing page and integrations make it simple to correlate content to user and have the user leverage the content. Implementation and integration is easy on the platform, it is more difficult on the content governance side than within the platform, adding content is easy and keeping content up to date is a quick step. We find users can easily visit Highspot and acquire their content / share content and move on to other tasks fluidly.

**What do you dislike about Highspot?**

Highspot tries to be a coaching company and a sales enablement SaaS application at the same time, which can cause misalignment. The platform has a lot of features that increase the cost to use and it's difficult to map RoI to those features.

**What problems is Highspot solving and how is that benefiting you?**

Organizing content into a single source of truth referenceable by our sales organization.

  ### 20. What a difference maker!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** May 05, 2025

**What do you like best about Highspot?**

Being able to provide clean, concise, professional collateral to stakeholders is a game changer. It increases their confidence in us and provides a great, non-threatening way to communicate.

**What do you dislike about Highspot?**

The terminology used isn't very intuitive.

**What problems is Highspot solving and how is that benefiting you?**

Highspot is solving the problem of conveying multiple resources that we have available in a clear, concise manner.

  ### 21. Useful tool, one of the better LMS's out there.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Highspot?**

User friendly, clean interface.  Great LMS compared to the other ones out there.

**What do you dislike about Highspot?**

They ignore bugs entirely too often, in favor of developing new features.  They will also regularly go back-and-forth on time estimates for fixes and feature rollouts.

**What problems is Highspot solving and how is that benefiting you?**

Consolidated spot for branded assets, one/sheets, etc.  Also useful for internal employee training.

  ### 22. Very useful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2025

**What do you like best about Highspot?**

Engagement feature that allows tracking the customers accessing our portal.

**What do you dislike about Highspot?**

Engagement editor could be better as some feature might not be available to us: update an uploaded document directly into the customer's portal. More choice on font, color, etc.

**What problems is Highspot solving and how is that benefiting you?**

Let us know if the customers are actually engaging with the content we 're sharing. That helps figure out if there's interest on their part.

  ### 23. Perfect For Sales Enablement and Sellers Alike

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about Highspot?**

Highspot is very easy to use. Our company uses it daily wether it's uploading content, creating Pitches, or finding resources.

I've reached out to Customer Support a few times and have gotten timely responses. In addition, my Account Manager is very insightful and is always willing to help.

**What do you dislike about Highspot?**

While I don't necessarily dislike this - their Learning Management System leaves some to be desired. It's rather basic but I believe this is a newer feature they're growing into.

**What problems is Highspot solving and how is that benefiting you?**

Content can live in tons of places - when considering a sellers role, the last thing they want to do is log in to various systems to find a single peice of content. Highspot certainly solves that!

Additionally, sending content to prospects is very important. Being able to track insightful analytics let's the sellers know who is opening what, but also let's Sales Enablement + Product Marketing know what's working.

  ### 24. Great experience with Highspot

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marilisa T. | Global Account Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2025

**What do you like best about Highspot?**

It is concise and thorough so it provides the necessary information in an aggregated way.

**What do you dislike about Highspot?**

Some times it may seem lengthy and hence time consuming to get to the appropriate info.

**What problems is Highspot solving and how is that benefiting you?**

it addresses some lack of information and provides more details.

  ### 25. The website has nicely laid out information.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Highspot?**

I like having my pages to save spots I use often.

**What do you dislike about Highspot?**

The over information can be difficult to get through to find the exact item I am looking for.

**What problems is Highspot solving and how is that benefiting you?**

Highspot gives me the forms I need to submit internal functions, and instruction to complete functions of my role.

  ### 26. Highspot supports effective sales prospecting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.)

**Reviewed Date:** January 13, 2025

**What do you like best about Highspot?**

Highspot is so user friendly and has so many different options to position our company products to prospects and current customers.  I love the ability to track when documents are opened and viewed.

**What do you dislike about Highspot?**

I would say when a document is updated or removed from our company I have to request access or contact someone within our organization to access.

**What problems is Highspot solving and how is that benefiting you?**

Supporting prospecting

  ### 27. The One Tool Sales & Enablement Teams Need!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Reynaldo E. | Sr. Product Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Highspot?**

Highspot is a great content management, training and coaching platform that allows us to equip, train and coach our sellers. We've been able to  easily integrated into our existing tech stack to serve up content, sales plays, and even training directly in their workflow. It incorporates governance tools and features to ensure content stays current and continues to leverage AI to keep up with the changing business landscape. Our sellers engage with customer everday using Highspot or the Highspot extensions in Outlook, LinkedIn, Salesforce and Salesloft. We have also started to introduce the new Digital Room features and our sales team are excited to begin using them as a new way to customize & personalize communication with their customers. I'd also like to mention that the support and partnership from our account team and the support teams are top-notch! Although issues are rare, the support teams have been very responsible and have always resolved any issue in a timely manner.

**What do you dislike about Highspot?**

More flexibility in the smart page designer is needed to allow easier adjustments to image sizes and enhancements to training components to allow for survey style questions and unenroll individuals added to a course through a group.

**What problems is Highspot solving and how is that benefiting you?**

Highspot solves several challenges we face in our organization, but these are a few of the top ones: Ensuring our sellers have quick, easy access to the most recent & relevant content to share with our customers and Provides better visibility into customer engagement with the content which helps our sellers better understand what is most important to our customers, Provides efficiencies by allowing our sellers to use a single platform to find & send content to customers, be aware of customer activities with the content and provide the training & coaching to upskill our sellers.

  ### 28. Easy to use Knowledge base for Go To Market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** January 22, 2025

**What do you like best about Highspot?**

Highspot has consolidated information all Go to Market Solution sets and offering based on domains and industry verticals. Its easy to use and navigate across sections

**What do you dislike about Highspot?**

The updates and notifications can improve. Analyst relationships and content can improve in terms of recency and relevancy

**What problems is Highspot solving and how is that benefiting you?**

Learning and Enablement internally and with the customer

  ### 29. CSL

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juan H. | Customer Success Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2025

**What do you like best about Highspot?**

Great for documentation and finding resources

**What do you dislike about Highspot?**

Search access could be more user friendly

**What problems is Highspot solving and how is that benefiting you?**

I like the user friendlyness

  ### 30. Excellent Product for Sales Enablement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ahmad S. | AE, Enterprise (> 1000 emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Highspot?**

Everything is in one place from videos, documents, training material to compete decks.

**What do you dislike about Highspot?**

I wish HS allowed us to track how many hours of videos we've seen and how many pages total of documentation we've read.

**What problems is Highspot solving and how is that benefiting you?**

I can go back to HS and view my compete decks and constantly keep myself updated on company news, trends and announcements.

  ### 31. Intuitive Search

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about Highspot?**

The navigation tabs on the left hand column are very useful if you know the group/org where the content you're looking for is maintained.  This is not always the case.  I find the search bar to be very effective in finding the documents/assets I'm looking for by simply searching by the subject.

**What do you dislike about Highspot?**

It's not always easy to understand whether an asset is the most recent version.

**What problems is Highspot solving and how is that benefiting you?**

It makes it easy to find the content I'm looking for and generally organized in an intutive manner.

  ### 32. great content and good navigation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yaron S. | Director PP, Enterprise (> 1000 emp.)

**Reviewed Date:** November 11, 2024

**What do you like best about Highspot?**

I can alwsys find the topic i am interested in. the search is pretty accurate.

**What do you dislike about Highspot?**

content needs more explicit guidance on wha tcan be used and how. also i had cases where the contetn was outdated and it wasnt mentioned.

**What problems is Highspot solving and how is that benefiting you?**

content for speaking sessions.

  ### 33. Very Good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prashant H. | Technical Account Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Highspot?**

• Robust content management 
• AI-powered search functionality 
• Detailed analytics and insights 
• Customization and personalization options 
• Strong security measures 
• Responsive customer support

**What do you dislike about Highspot?**

• Mobile accessibility needs to be better managed
• Sales training and onboarding features needs improvisation

**What problems is Highspot solving and how is that benefiting you?**

customization and personalization options

  ### 34. Huge fan of Highspot!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mia J. | Account Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** June 05, 2024

**What do you like best about Highspot?**

Highspot is very user-friendly and has endless capabilities for strategic marketing campaigns to reach your customer base. I love the organization of spots and plays, as well as the Salesforce integration features when emailing a new pitch to a customer. It's an amazing way to track analytics and customer engagement from Highspot and Salesforce. As an organization, our sales team uses it daily!

**What do you dislike about Highspot?**

I haven't found anything I don't like about Highspot.

**What problems is Highspot solving and how is that benefiting you?**

Strategically reaching my customers throughout the school year and providing them with easy ways to preview our supplemental curriculum. Being able to track customer engagement benefits me by reaching out with additional information and scheduling Zoom meetings to present and do digital walkthroughs.

  ### 35. Super powerful tools we use to keep current on industry and technology trends for us working at SAS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lars S. | Principal Solution Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about Highspot?**

Curated content of high quality and quite current.

**What do you dislike about Highspot?**

Sometimes the content is a bit too high level and generic. And need to be augmented by more specifics

**What problems is Highspot solving and how is that benefiting you?**

To find out how to posision our products based on industry or practical challenges.

  ### 36. Highspot is a critical tech stack component.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about Highspot?**

Ease of use and speed of inplementation.

**What do you dislike about Highspot?**

Don't like local lists versus glibal loat - causes tagging confusion.

**What problems is Highspot solving and how is that benefiting you?**

Content sharing and onboarding.

  ### 37. Highspot is great for enabling a sales team :)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha B. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 12, 2023

**What do you like best about Highspot?**

I really like the simplicity of being able to search for whatever you need on highspot. The search function works as easy as any other internet browser, making it simple to locate any document, media, etc. I also like how our team can "pitch" content that can be tracked for analytics purposes.

**What do you dislike about Highspot?**

Sometimes, it can be easy to lose track of older, outdated content and it is important to stay on top of content. I would love if there was a flagging feature in highspot for outdated material :)

**What problems is Highspot solving and how is that benefiting you?**

Highspot allows me and my team to provide content and strategies to our sales team, while also being able to track the usage of these items. The analytics allow us to see what is actually beneficial to them and providing support to their sales conversations, without causing us to spend extra time making resources that will go unused.

  ### 38. Easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ciaran M. | Sales Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Highspot?**

An easy to use, easy to navigate platform where I can store and access content in a really easy way.

**What do you dislike about Highspot?**

No problems so far! The content is easy to find and access and the updates are clearly signposted for my particular line of work.

**What problems is Highspot solving and how is that benefiting you?**

I need to get acess to a wide range of sales support services as well as supporting documentation and case studies.  Highspot offers a clear access dashboard and is easy to navigate.

  ### 39. An enablement platform that's making serious moves

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anthony D. | Director of Sales Enablement, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2024

**What do you like best about Highspot?**

Highspot has being growing it's capabilities at an impressive rate since we've adopted it over the past few years. The continuous innovation gives confidence that the company has its eye firmly on the Enablement ball. 

I've been super impressed most recently with the meeting intelligence capability and the way it's been integrated into the platform. Thoughtful execution on what's been somewhat of a commoditised feature of call recording and playback. Highspot have taken this to a different level building in coaching feedback and auto call assessment against rubrics. The capability of being able to also detect and report on content that's in highspot and included on meetings injested through the meeting intelligence tool is very impressive, I'd say game changing for product marketing.

**What do you dislike about Highspot?**

I really wish highspot would open up read only access as a non license requirement. Organisations have many roles that simply need to be able to view and access documents that are added to the platform. By requiring a paid (access only) license this can really knee cap adoption by some degree with teams being hesitant to store they content in the system in fear of inability to access by roles such as product management, tech support etc. the cost barrier to procure access only licenses for all these additional non sales roles is simply too prohibitive for most orgs.

**What problems is Highspot solving and how is that benefiting you?**

Highspot is our primary enablement platform. We store all client facing marketing and sales resources, onboard and train our sales org and drive connectivity and conversation with our customers through digital sales rooms. Additionally we plan to explore further use via meeting intel capabilities.

  ### 40. high spot is a very useful and versatile tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Highspot?**

has all the information needed in one place

**What do you dislike about Highspot?**

it may take sometime to find the certain topic in question

**What problems is Highspot solving and how is that benefiting you?**

company protocol

  ### 41. Highspot Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jonathan  W. | Revenue Optimization, Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about Highspot?**

Ability to share information internally or externally as needed

**What do you dislike about Highspot?**

Limitations in search bar at the top. You want it to be like a google search and it isnt

**What problems is Highspot solving and how is that benefiting you?**

Sharing content with sales teams and or customers

  ### 42. Robust and Fully Capable Sales Enablement Content Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Allison L. | Regional Training Manager Central, Showrooms and Trade products, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2024

**What do you like best about Highspot?**

Whatever your sales enablement content needs or business strategy, you can accomplish it with Highspot. The system is incredibly robust with countless integrations to make your sellers work flow, work. The platform design can easily mature and react to support any initiative. My favorite part of Highspot is the admin back end experience, upload and content management can be done much faster on Highspot than on other tools we have used. We are able to link within Gsuite and give non-publishers the ability to modify content without them ever being in Highspot directly. Highspot has saved our team hundreds if not thousands of hours in content management.
Our account and services contacts give us great high level, actionable analytics and benchmarks so we can be confident we are providing a high level experience to our users and getting the value out of our company's investment.

**What do you dislike about Highspot?**

Many features and enhancements have come out without full capability or rigid settings that will not work for our business. I love that they are constantly evolving but frequently the updates do not meet expecations for months or more following the rollout. We are often invited to provide feedback and insights on how we would like the product to work, which is great, but I sometimes wish the "cake" was more baked when it first comes out.

**What problems is Highspot solving and how is that benefiting you?**

Highspot is our one-stop-shop for all content and learning for our field sales reps, agents and customer service. We have found that having one singular platform across multiple markets and business units allows for easy sharing of content and a consistent message and experience. The robust search capability helps outsmart the acronyms and synonyms that would hang up other systems.

  ### 43. If you don't use Highspot for Customer Engagement you are already losing the sale

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrew R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about Highspot?**

Highspot enables us to provide just-in-time knowledge and messaging to our people internally, which in turn allows us to deliver impactful and effective knowledge and expertise to our customers along their buying journey. The ability to support our customers along the entire journey and be available to communicate when not physically there through Digital Sales Rooms is game changing. Having the ability to use a customized personal microsite for us to consultatively sell to customers is outstanding!

**What do you dislike about Highspot?**

I preface this statement with- Most of my concerns are being addressed or in progress. Need to be able, at upload of assets, to input all asset governance and policy needs. Having multiple steps here creates double work. The nomenclature use is vast, however this is being addressed as they simplify the platform. In the early years there were too many steps which could seem daunting for newer AEs - "Easy Button" so they can spend more time selling vs admin work.

**What problems is Highspot solving and how is that benefiting you?**

Knowledge Share Silos - Provide just-in-time knowledge and messaging to our people internally

Not able to show value & use case viability to customer - Deliver impactful and effective knowledge and expertise to our customers along their buying journey. 

Lack of scalability on What good looks like in GTM - The ability to support our customers along their entire journey and be available to communicate when not physically there through Digital Sales Rooms is game changing.

No central Source of truth for internal/external assets and resources

  ### 44. HighSpot Use for Sales Engagement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Highspot?**

Simplicity of use, it's a great central hub for all pertinent product information.  You have access to all relevant day to day marketing materials and the ability to send through the platform itself, or download for your own files to send to customers yourself.  Extremely helpful in managing all different product offerings.

**What do you dislike about Highspot?**

We keep all materials old, and new, so you can spend a short amount of time sifting through exactly what you may be looking for.

**What problems is Highspot solving and how is that benefiting you?**

Highspot gives you one central place to go for all product materials I may need, from product sheets, to Tech Data Sheets, as well as pricing lists.

  ### 45. High Quality

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joy T. | Inside Sales Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about Highspot?**

Highspot is easy to use and is a quick way to send high quality educational and promotional content to my customers and colleagues. 

I don't have to fuss with tricky attatchments, and it integrates well with my email templates. It's also a good way to teach customers self service so we can focus on opportunities in sales and spend less time on customer service related issues.

**What do you dislike about Highspot?**

There is so much content, it can sometimes take a while to find the exact page I need through keyword search. 

Usually information comes up quite quickly, but some searches take longer when I'm looking directly on the site.

**What problems is Highspot solving and how is that benefiting you?**

High spot is solving the problem of sending customers catalogues and self service information. I used to send large PDF files that may or may not open for the customer. 


Highspot saves time, looks proffessional and is easy to use.

  ### 46. Key tech stack platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Teri T. | Global Sales Enablement Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2024

**What do you like best about Highspot?**

I love how easy it is to build pages to organize content. It's like having an organized book of key assets. Reps can easily search through the book (i.e., pages) to quickly find key content to self-educate or share with prospects and customers. It keeps users coming back. The support you get from Highspot, from Account Managers to Technical Support, is also top-notch.

**What do you dislike about Highspot?**

Encountering formatting changes when uploading presentations. Also, it's not really something I dislike about the platform, but today, multiple tools in our stack offer some of the same functionality. It makes it hard to drive adoption on a single platform and makes enablement and adoption more challenging.

**What problems is Highspot solving and how is that benefiting you?**

Getting the right content in the hands of our sellers so they can deliver value with every message.

  ### 47. One Stop Shop for all your Sales Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Terri-Lee O. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about Highspot?**

Highspot sets a new standard for empowering sales teams to achieve unparalleled success. As a seasoned user, I am thrilled to share my experience with this transformative tool. With an intuitive user interface that streamlines navigation and facilitates seamless integration with existing workflows. From day one, I found myself effortlessly navigating through its features, thanks to its clean design and logical layout. Whether it's uploading content, creating personalized pitches, or analyzing performance metrics, Highspot makes every task a breeze. Highspot's robust analytics suite provides invaluable insights into sales performance, content effectiveness, and buyer engagement.

**What do you dislike about Highspot?**

I have very little to say that i dislike about the tool. The only downside to the Highspot tool is the change from pitching to digital rooms. The new naming conventions are confusing for both sellers and tool admins.

**What problems is Highspot solving and how is that benefiting you?**

Content Management
Personalization
Content effectiveness
Engagement Tracking
Sales perfromance Monitoring
Integration with CRM serving content where our sellers spend their time

  ### 48. Highspot has been a difference maker for our sales efforts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bob B. | Director of Sales Enablement , Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about Highspot?**

There are a number of fantastic features availabe in Highspot and a favorite of mine is the insights that can be obtained by using it to send content and proposals to clients.  It is easy to use both from the platform and from Outlook and allows the salesperson to complete other knowing that Highspot will provide a notification when the message has been opened and when the content has been shared or downloaded.  Further, outreach funcitionality known as "pitching" also includes AI functionality to help draft messaging for the email which is a huge time saver for many. I would also add that Highspot does a great job with the cosmetics associated with the emails and instead of simply incorporating a link to the content, it presents it in the form of a thumbnail.  This really helps with the appearance of the message and also with the consuption of the content.  In the end, using Highspot to support our outreach efforts helps our sellers generate revenue.

**What do you dislike about Highspot?**

One thing that is not as intuitive as I would have hoped with Highspot is related to analytics. The platform offers a high volume of options related to analytics, but it takes some understanding to manage through the nuances of the data to pull and secure what you need.

**What problems is Highspot solving and how is that benefiting you?**

The first problem Highspot helps with is related to time.  The seach functionality is dynamic and very easy to use.  Further, AI is integrated into the search capabilities and provide answers to questions our sellers might have.  In the end, the functionality saves a lot of time for our sellers.  

The second problem Highspot helps with is related to account penetration.  When pitching via Highspot, the platform provides insights related to who the recipient of the message forwards it along to.  This info gives our sellers insight into who in the prospect's organization is participating in the buying process.

  ### 49. Highspot is the 1st spot to look for every single thing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer C. | Sales Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Highspot?**

Highspot is great because I can use a broad search or more specific search once I know what I am looking for in order to find the information I need.

**What do you dislike about Highspot?**

The only time I get frustrated is when I don't know what I don't know.

**What problems is Highspot solving and how is that benefiting you?**

Our legacy portfolio and all the skus associated- I use Highspot daily to help me

  ### 50. Highspot Daily-Use Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** TJ H. | Business Development Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Highspot?**

Highspot is a daily-use tool in navigating marketing material, case studies, and other useful information our organization has published.  It is simple to use, store, and share material with prospects and stakeholders.

**What do you dislike about Highspot?**

The information is only limited by what has been created by our organization.  Sometimes too much info and sometimes not enough.

**What problems is Highspot solving and how is that benefiting you?**

Organizating sales literature into a navigable database.


## Highspot Discussions
  - [For few odd scenarios there is no need to track and email or a pitch, it would be great if Highspot can offer a simple feature to use a document link in an email w/o going through the pitch template.](https://www.g2.com/discussions/36871-for-few-odd-scenarios-there-is-no-need-to-track-and-email-or-a-pitch-it-would-be-great-if-highspot-can-offer-a-simple-feature-to-use-a-document-link-in-an-email-w-o-going-through-the-pitch-template) - 1 comment, 3 upvotes
  - [How does Highspot curate the search returns?](https://www.g2.com/discussions/36866-how-does-highspot-curate-the-search-returns) - 1 comment, 1 upvote
  - [What&#39;s the best way to create buy-in from reps to use the pitching functionality more often?](https://www.g2.com/discussions/36865-what-s-the-best-way-to-create-buy-in-from-reps-to-use-the-pitching-functionality-more-often) - 1 comment, 1 upvote
  - [How would you describe Highspot in Sales Enablement terms?](https://www.g2.com/discussions/36847-how-would-you-describe-highspot-in-sales-enablement-terms) - 1 comment, 1 upvote
  - [is there a way to &quot;archive&quot; material?](https://www.g2.com/discussions/27691-is-there-a-way-to-archive-material) - 2 comments, 1 upvote

- [View Highspot pricing details and edition comparison](https://www.g2.com/products/highspot/reviews?page=2&previewMode=true&section=pricing&secure%5Bexpires_at%5D=2026-07-04+21%3A02%3A00+-0500&secure%5Bsession_id%5D=f82c06fd-2d76-400b-9bd3-4f8ea46b563d&secure%5Btoken%5D=7bb790f3937567c41991a4e81132a9022f59075af42a7dcabafe2865d4e0a4d1&format=llm_user)
## Highspot Integrations
  - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Outreach](https://www.g2.com/products/outreach/reviews)
  - [Pega Platform](https://www.g2.com/products/pega-platform/reviews)
  - [Salesloft](https://www.g2.com/products/salesloft/reviews)

## Highspot Features
**Agentic AI - Sales Enablement**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Platform - AI Sales Roleplay Tools**
- Skill-Based Certification 
- Low-Latency Conversations
- Cross-system Integration
- Roleplay Buyer Simulation
- Methodology Alignment

**Content Management**
- Content Import
- Content Creation
- Templates
- Advanced Search
- Content Storage

**Customization - AI Sales Roleplay Tools**
- Scenario Creation
- Customizable AI Personas
- Multiple Roleplay Type

**Analytics**
- Reporting
- Alerts
- Account-Based Engagement
- Content Utilization

**Feedback Analysis - AI Sales Roleplay Tools**
- Roleplay Reviews
- Real-Time AI Coaching & Feedback
- Speech Analysis
- Performance Scoring & Analytics

**Agentic AI - AI Sales Roleplay Tools**
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Learning Management - Sales Enablement**
- Sales Training 
- Sales Coaching
- Sales Onboarding

**Revenue Enablement - Sales Enablement**
- Cross-Functional Alignment
- AI and Automation
- End-to-End Customer Journey Insights

## Top Highspot Alternatives
  - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - 4.7/5.0 (2,216 reviews)
  - [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) - 4.6/5.0 (1,752 reviews)
  - [SalesHood](https://www.g2.com/products/saleshood/reviews) - 4.6/5.0 (803 reviews)

