# Highspot Reviews **Vendor:** Highspot **Category:** [Sales Enablement Software](https://www.g2.com/categories/sales-enablement) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,200 ## About Highspot Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention. ## Highspot Pros & Cons **What users like:** - Users love the **ease of use** of Highspot, finding it intuitive and organized for efficient content management. (23 reviews) - Users praise the **intuitive interface** of Highspot, making collaboration and asset management seamless and efficient. (18 reviews) - Users value the **real-time analytics** provided by Highspot, enhancing their ability to track and optimize marketing efforts. (12 reviews) - Users appreciate the **effective document management** of Highspot, ensuring easy access, version control, and organized content sharing. (12 reviews) - Users love the **easy sharing** capabilities of Highspot, seamlessly distributing and tracking content with their teams and customers. (11 reviews) - Users value the **responsive customer support** of Highspot, enhancing their overall experience and successful implementation. (10 reviews) - Integrations (9 reviews) - Lead Management (7 reviews) - Easy Tracking (5 reviews) - Helpful (5 reviews) **What users dislike:** - Users find the **terminology and reporting unintuitive** , making it challenging to locate specific content effectively. (6 reviews) - Users find the **learning curve steep** with Highspot, requiring significant training and effort to utilize effectively. (5 reviews) - Users experience **data overload** when searching for content in Highspot, making it hard to find relevant materials. (4 reviews) - Users find the **high complexity** of onboarding and setup challenging, impacting their initial experience with Highspot. (4 reviews) - Users feel that **update issues** hinder content curation, making it difficult to maintain relevance and organization over time. (4 reviews) - Users experience **confusion with onboarding and version clarity** , making it challenging to navigate Highspot effectively at first. (3 reviews) - Reporting Issues (3 reviews) - Users find a **steep learning curve** with Highspot, requiring time and training to fully utilize its features. (3 reviews) - Time-Consumption (3 reviews) - Limited Customization (2 reviews) ## Highspot Reviews ### 1. The perfect way to share sales documents with customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Highspot?** Customer: Send me the spec sheet Me: Sure Highspot: Creates a great looking landing page showcasing my spec sheets and any other relevant info my organization has put up including videos and links. I even include the customers company logo. A very professional image and has definitely aided in closing business. And all that is done from within my Outlook, or even with a link pasted on mobile. **What do you dislike about Highspot?** There isn't much not to like, the adding document window could use some UI improvements to make it easier to use. **What problems is Highspot solving and how is that benefiting you?** I don't have to have a library of spec sheets. I can search and include them at any time I need to share. I even use the Live pitch to have them all ready during my sales presentations. ### 2. Highspot improves success in sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Highspot?** Highspot is helpful to organize resource and information as well as makes it easy to access. The pitch feature is also helpful to send customers or prospects resources and information in a simple and easy way. **What do you dislike about Highspot?** I haven't experienced any downsides in using Highspot. It would be helpful if it linked to my email, rather than having to pull it up separately. **What problems is Highspot solving and how is that benefiting you?** Highspot give me a place to acces all the resources I need to be successful like customer stories, product resources, and more. ### 3. Love Highspot for easily accessing content **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Highspot?** Super great organisational options for content **What do you dislike about Highspot?** I’m not necessarily in love with the sharing and analytics features **What problems is Highspot solving and how is that benefiting you?** Easily organised and accessible content ### 4. Finally a sales tool that is easy and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie R. | Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about Highspot?** Highspot is a one-stop shop for all necessary sales tools and training. It allows me to save time with quick searches for materials to close sales. Everything I need is in one place and I can customize proposals and save time. I can track emails to clients and identify what they are most interested in, which makes the sale less cumbersome. It is easy to use and very user friendly. There really are seemingly endless features, giving us the flexibility to evolve the site as needed. **What do you dislike about Highspot?** Sometimes searches do not always yield what I need and it can be hard to find very specific items. Not sure how that oculd be corrected with the large amoutn of information on the site. I also do not like that I cannot track the emails and people who open my emails. It would be much better to know who opens my emails. **What problems is Highspot solving and how is that benefiting you?** It helps give me needed training that evloves as new things come about. It provides all the information I need in many different categories, so I only have to go to one place for all I need. It then allows me to track client interaction which gives me an edge in the sales process. I can be more effective in my meetings and client engagement as a result of this knowledge. ### 5. Very User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** David L. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Highspot?** Files are easy to navigate and very easy to origanize **What do you dislike about Highspot?** I would prefer if a new tab will open if a file i clicked **What problems is Highspot solving and how is that benefiting you?** Transparency of information, not every company will compile all the documents and learning materials in one place. ### 6. Has potential but UX/UI feels immature, Organization and Search Could be Better **Rating:** 3.5/5.0 stars **Reviewed by:** Laura B. | Senior Product Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Highspot?** Easy to link to content and share content externally, easy for reps to create a package of content and share externally. **What do you dislike about Highspot?** Limited page design and asset organization options, not always intuitive. Lacks some features for governance - requires manual reset of expiration dates which is time consuming when you have hundreds of assets. **What problems is Highspot solving and how is that benefiting you?** Metrics on content consumption ### 7. Product Marketing Specialist **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Highspot?** Highspot has a lot of capabilities, and is a tool that is able to be customized to your organizations needs. Additionally, Highspot is very easy to integrate with applications like google drive and salesforce. **What do you dislike about Highspot?** While there are a lot of features, without proper enablement, some of the more advanced use-cases can be lost. Additionally, there needs to be internal buy-in, as the tool is only valuable when everyone is actively using it. **What problems is Highspot solving and how is that benefiting you?** Highspot is helping our sales team find the content they need, and find that content faster. One problem that highspot is creating a single, centralized, location and repository of all our companies content. Before Highspot, content lived in multiple places, like Gdrive, Dropbox, Slack, and more. Now everyone at the company has highspot as the single source of truth, and teams arent confused about where enablement content lives. Additionally it is allowing our Go-To-Market teams to understand how our clients and prospects are interacting with content. ### 8. Sr. Manager, Sales Ops **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Highspot?** Reporting capabilities are amazing. Not only do the scorecards provide easy-to-use reporting for users, the platform also provides well-formated, ad hoc reporting that can leveraged in other Business Intelligence platforms. Additionally, the support and impementation were amazing! **What do you dislike about Highspot?** Learning curve is a little steep, but all-in-all, it's a great platform. **What problems is Highspot solving and how is that benefiting you?** Ability for field to locate up-to-date information without toggle-tax of multiple platforms. ### 9. A platform that drives sales excellence **Rating:** 4.5/5.0 stars **Reviewed by:** Natasha L. | Group Sales Enablement Director, Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Highspot?** Having a single source of truth and one place for our sellers to access just-in-time content and training has been the game changer for us. Highspot has a user-friendly interface and I appreciate its ability to centralize sales content, personalize content recommendations, and track engagement metrics to optimize sales performance. **What do you dislike about Highspot?** The pitch functionality workflow for users is confusing and not intuitive. Also it would be beneficial for users to see notes like you would in PowerPoint file. When downloading a file from analytics, the format needs to be converted in order to get the functionality that excel offers. **What problems is Highspot solving and how is that benefiting you?** Our sales community works in a challenging sales environment that is constantly evolving and currently going through a transformation. Highspot has helped us with providing our revenue generating teams with access to the right content, up to date messaging all in the moment. We cannot afford to take our sellers away from valuable selling time and with Highspot we have managed to effectively empower and enable our sales in an efficient and scalable manner. Highspot helps drive this work with insight into what's working and what's not, so we can build seller programs that increase sales productivity. ### 10. Well Designed and Continuously Innovative Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Wesley B. | Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Highspot?** Highspot has a fantastic customer support team! They have partnered closely with my organization as we have continued to grow and build out our Highspot instance. Getting the Highspot platform setup was very easy. And from the beginning, it integrated very well into our Salesforce instance. Their platform was designed with much thought and goes through continuous improvements. Honestly one of my favorite vendors to work with. **What do you dislike about Highspot?** Some areas where Highspot can take more effort is that their platform is so robust and multi-faceted that it can be arduous to put strong governance processes in place and manage things carefully. **What problems is Highspot solving and how is that benefiting you?** It's helping us scale our ability to do effective Sales Enablement globally. ### 11. Director of Business Development **Rating:** 5.0/5.0 stars **Reviewed by:** Kara S. | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Highspot?** I like the ability to make templates that I can use over and over again. I like being able to track who opens my emails and what they are looking at and for how long. And I like I can tie everything I do back to my Salesforce records. **What do you dislike about Highspot?** I haven't really found anything I dislike about it. **What problems is Highspot solving and how is that benefiting you?** By being able to see who opens my emails and what they are spending time looking at, I'm able to focus on those areas the next time I reach out to make my contacts more efficient. ### 12. Highspot partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Highspot?** We chose Highspot over its competitors mainly because of its intuitive UI. After almost 3 years of using the tool, I still think it is a very easy to use tool. Their service team is also amazing. They are responsive and solution oriented. There's been a couple times where they came up with customized solutions to help us solve our problems. Lastly, they are an always improving company. Their products evolves and matures as we grow in our own enablement journey. **What do you dislike about Highspot?** I feel like there's still room for improvement for out of the box analytics features. Not that it's bad, but I feel like there could be more action oriented reports. For example, content usage report can also have actions next to it such as promote, archive, etc **What problems is Highspot solving and how is that benefiting you?** organization and management of enablement content ### 13. Highspot has been a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Shaina M. | Sales enablement associate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Highspot?** The ease of use. How organized your content can be. Highspot is very user friendly for both the admins and the end users. **What do you dislike about Highspot?** The analytics can be better. It would be nice to be able to customize reports easier and filter to results that we are looking for. **What problems is Highspot solving and how is that benefiting you?** Highspot is solving the proble of collateral and content being in a lot of places. This solves our need to a more organized place to store everything our sellers need. It is also helpful for onboarding becuase we can point new hires in one direction for everything they may be looking for as opposed to things living in a google drive. ### 14. "CLOSING THE LOOP ACROSS MARKETING, SALES AND CUSTOMERS" **Rating:** 5.0/5.0 stars **Reviewed by:** Will S. | Brand Marketing Manager , Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Highspot?** I really value how Highspot eliminates the need for me to go through numerous platforms or folders in search of particular information by offering a searchable and user-friendly one-stop shop for all content. One noteworthy finding I made was how adaptable it is for sharing, storing, and organizing a variety of sales materials throughout departments. The features of the program guarantee that my colleagues and I have access to current marketing materials, streamlined content management processes, and insightful data on our prospects' involvement, all of which enhance our ability to close deals, work together, and communicate with customers. Moreover, I think the following aspects are helpful: -It is simple to use and apply. -ts user interface is friendly. -easey to integrate, and implement. **What do you dislike about Highspot?** Although I don't particularly dislike Highspot, like any other platform, it has its advantages and disadvantages. One drawback we encountered last year was the potential slowdown caused by the number of 'spots' each user has access to. However, after addressing this issue with the Highspot customer support team and adjusting frequency of use, the platform now operates efficiently once more. Nevertheless, improvements can still be made regarding the usability of access permissions and how access is separated. **What problems is Highspot solving and how is that benefiting you?** It has shown to be very helpful in enhancing messaging consistency, giving insight on prospect engagement, and simplifying the sharing and presenting of content procedures. We depend on it to efficiently store and distribute collateral and get around email attachment size restrictions. Thanks to its user-friendly features, we can quickly exchange assets with other teams and get insightful feedback from partners or consumers.Our sales teams use Highspot to organize and distribute content to potential customers, and they value that each deck-link may be tailored to a specific recipient. ### 15. Highspot : storage and management of content made easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2024 **What do you like best about Highspot?** All the content pertaining to the organisation are at one stop, features like edit using google slides and easy sharing of content to external stakeholder's are made so much easier. Customer support is top notch. **What do you dislike about Highspot?** People might get easily lost initially when they start to use as the dashboard is quite packed! **What problems is Highspot solving and how is that benefiting you?** Storing all the content at one place, as it was difficult earlier! ### 16. Highspot is my GOTO **Rating:** 5.0/5.0 stars **Reviewed by:** Chris M. | Senior Account Executive - Public Sector, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Highspot?** I love that I can find information and store it in my own folders so I can find it easily when I want it again. **What do you dislike about Highspot?** Our new Highspot is much better..., but if it isn't maintained, it can get overwhelming **What problems is Highspot solving and how is that benefiting you?** Accurate information that is ready to go! Keeps me from having to recreate the wheel. ### 17. Highspot makes content in large organizations easily accessible. **Rating:** 5.0/5.0 stars **Reviewed by:** Donald S. | Sales Representative, Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Highspot?** Large organizations have a massive amount of content/job aides for their workforce. Highspot helps organize and categorize the content so its easy to find and make your own content library. **What do you dislike about Highspot?** Sometime content can reside in multiple places, making it overwhelming. **What problems is Highspot solving and how is that benefiting you?** Maintaining content that spans every role/job in our company in an organized fashion. ### 18. EASE OF SETTING UP WITH SALES FORCE AND ONCE DONE YOU FORGET IT ABOUT IT! **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Highspot?** It has made a huge impact on my time management and having to do followups **What do you dislike about Highspot?** There are no downsides at this moment, easy to use. **What problems is Highspot solving and how is that benefiting you?** I use this on the daily, I am not in charge of working with Highspot for solving any of our issues we have an admin that does that. ### 19. Highspot for Revenue Enablement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Highspot?** We enjoy Highspot's customizability and ability to create a single source for internal and external content. Our reps can continue learning, and we can enable them to serve their customers well. **What do you dislike about Highspot?** One thing that new users find confusing is the terminology within Highspots - there's a definite learning curve to understanding Spots, Lists, Bookmarks, Pitches, etc. - and how everything works together. **What problems is Highspot solving and how is that benefiting you?** We have solved the problem of internal reference content and external collateral being housed in disparate and unorganized locations. Sellers benefit from having a "one-stop-shop" for the content and guidance they are looking for. In addition, we can create custom Sales Plays and SmartPages for various initiatives and types of content. The analytics offered allow us to track our effectiveness and engagement. Our sellers can also track their pitch engagement and gain insight into their deals. ### 20. Highspot is easy to use & helps keep me organised **Rating:** 5.0/5.0 stars **Reviewed by:** Tony L. | Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Highspot?** The ability to send customers a presentation & then have visability with what their looking at. **What do you dislike about Highspot?** Setting up folders. They should automatically be placed in alphabetical order **What problems is Highspot solving and how is that benefiting you?** I don't have to bring my laptop with me out in the field & find it easier to use Highspot on my iPad. ### 21. Wonderful Learning **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah L. | Sales and Campaign Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Highspot?** It is a very helpful tool that collects a lot of great resources in one place. **What do you dislike about Highspot?** Nothing. It's a wonderful tool and if you don't like, you don't have to use it. **What problems is Highspot solving and how is that benefiting you?** It collects a lot of information in one place leading to great opportunities to learn. ### 22. easy to navigate and resources are easily accessible **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Highspot?** The organization and quick access to info **What do you dislike about Highspot?** still a bit disorganized with the content that is aligned with irrelevant subjects **What problems is Highspot solving and how is that benefiting you?** Having a central portal to locate both sales materials and instructions for processes and internal communication makes Highspot a one-stop shop ### 23. Step 1 - Reduce Seller Ramp Time... **Rating:** 5.0/5.0 stars **Reviewed by:** Marc L. | Chief of Staff, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Highspot?** The Training & Coaching portion of the platform has enabled us to dramatically reduce our seller ramp time. The implementation of a streamlined onboarding program gets sellers up to speed on selling strategies, playbooks, and complex sales motions. **What do you dislike about Highspot?** Highspot can be a bit daunting, at first. If you are starting from scratch, as in a first time adoption of a sales enablement platform, the design phase can be overwhelming. But, trust the process...it is worth the work! **What problems is Highspot solving and how is that benefiting you?** We are using Highspot to decrease seller ramp times and drive Pipeline Velocity. ### 24. Great Enablement Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Paul W. | Vice President, Sales Enablement, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Highspot?** - Best in class search functionality - Engagement analytics - Account support - Easy access to alpha and beta tests/improvements **What do you dislike about Highspot?** There isn't much to dislike about Highspot **What problems is Highspot solving and how is that benefiting you?** We have greater confidence in the quality of materials our sellers are using because of Highspot. This is critical after a semi-recent rebrand and making sure we stay consistent in the marketplace. ### 25. VERY convenient! **Rating:** 5.0/5.0 stars **Reviewed by:** Veronika L. | Senior Software Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2024 **What do you like best about Highspot?** Highspot has given me more time to be productive in other tasks as the pitch templates and Gmail integration has been fantastic! **What do you dislike about Highspot?** No dislikes or complaints at all! Highspot has been great! **What problems is Highspot solving and how is that benefiting you?** The Pitch templates have been very useful as well as being able to view analytics on prospects. ### 26. It's a very good platform! **Rating:** 4.5/5.0 stars **Reviewed by:** Gonzalo C. | Sales Executive ES, Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Highspot?** I love that is very clean and easy to use **What do you dislike about Highspot?** Maybe more pictures to be more clear in all the web **What problems is Highspot solving and how is that benefiting you?** I'm using it for my onboarding and i find it quite good ### 27. This is a great sales tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Mike Z. | Sales Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Highspot?** It allows you to share valuable information with your customers **What do you dislike about Highspot?** Nothing really to dislike about the platform. **What problems is Highspot solving and how is that benefiting you?** It allows me to reach multiple customers and confrim they've read my content. ### 28. It's a game changer for any Sales/Revenue/GTM Enablement Team, has a best-in-class team to guide you **Rating:** 5.0/5.0 stars **Reviewed by:** Ivan M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Highspot?** Traceability on every piece of content, ease of use, ease of implementation with other sales tools like SFDC, and customer support. We can set up the value to make easy decisions for reps in terms of frequency of use. **What do you dislike about Highspot?** Initial intuitive features on UI. More steps than necessary to perform some basic tasks **What problems is Highspot solving and how is that benefiting you?** - Leverage Mkt content - Upsell & Cross sell - Meet reps where they are ### 29. HighSpot Enabling Sales, Enabling you. **Rating:** 4.5/5.0 stars **Reviewed by:** Rowel C. | Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2023 **What do you like best about Highspot?** Highspot is one of the tools that our Sales Enablement team started recommending a few years back. At first we thought it will be challenging to use. Boy, are we so wrong. The best feature of HighSpot is its ease of use. The tool was designed to keep it simple and easy to use, share & customize according to you & your organizations specifics. We even use it to create sales plays and quick easy to navigate training pages. HighSpot can be easily integrated with various existing applications today. **What do you dislike about Highspot?** The maintenance and setting up is dependent on what type of set-up you'd like to achieve. For our company it is very ardous since even though we have a basic style we use. We have different product lines that it corresponds to. Though it is really easy to use. It will be challenging to learn how to use it at first. And it is a bit pricey too. **What problems is Highspot solving and how is that benefiting you?** We use Highspot to share internal and external informations and trainings. It has helped us solve the rigorous process of accessing knowledgebase information for internal use since it is already integrated with a lot of our tools including MS outlook. we can just attached files and training stuff via email. We also find this very helpful in sending training and informative demo videos to customers. The best thing about it is because it already has a tracker that triggers whenever your demo videos are opened by your clients, giving you gauge on how often they open it. ### 30. Information gaining **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Highspot?** I like that you can search for presentations related to meetings and content. It is easy to navigate. They also provide templates and logos for creating presentations which is super nice. **What do you dislike about Highspot?** I am not sure what I dislike about Highspot. **What problems is Highspot solving and how is that benefiting you?** It is allowing me to gain information about new and old content that I did not know. It is a useful learning tool. ### 31. Highspot helps me with my companies external customer-ready assets. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Highspot?** Highspot simplifies the process of finding, managing, updating, and analyzing content. **What do you dislike about Highspot?** The challenge I currently face with Highspot is its integration with Salesforce, as I primarily use Salesforce as my main CRM. **What problems is Highspot solving and how is that benefiting you?** Highspot makes it easier to find, manage, update, and get analytics on content. ### 32. Highspot has always been very dependable in terms of providing contents. **Rating:** 5.0/5.0 stars **Reviewed by:** Dorica P. | Inside Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Highspot?** What I really like about it is aside from its being integrated to all other tools we use in account management, Highspot also allows us to mix content, create favorite folders or file that contains all related documents, videos on a single file that is ready to send to the clients. **What do you dislike about Highspot?** Though I believe I set-up my signature on my first use, it's not showing the exact email siganture I have on my outlook. I am not sure if this is just something that I can fix from the settings or not yet really available. **What problems is Highspot solving and how is that benefiting you?** There are clients that are not yet available to attend on a product demo and some would like to review first the product and this is where Highspot is helping me out. Not only this, if I need information and want to learn more about my product, review the process, documentations, this is my go to. ### 33. Long term customer over a decade. Couldn't operate without Highspot **Rating:** 5.0/5.0 stars **Reviewed by:** Ewan R. | Senior Director | Revenue Technology and Operations, Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Highspot?** Highspot is an invaluable tool for our organization and helped us initially get all our content and teams organized. Since then it has grown into a critical GTM and Enablement tool, that supports our key initiatives and growth as a business. Feature-wise; an intuitive interface, Sales plays, Digital rooms, and robust analytics are the main highlights for us **What do you dislike about Highspot?** Honestly not much. Any issues we have our support team is very quick to tackle and support. **What problems is Highspot solving and how is that benefiting you?** Digital GTM strategy, Mass content organization, Content Heath and version control, centralization delivery space on sales materials, guidance on Sales Process/ROE/Teams and more. ### 34. Highspot: A Game Changer for Customer Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Highspot?** Highspot has played a significant role in improving the efficiency and effectiveness of our customer onboarding process **What do you dislike about Highspot?** SOme features could be more improved to add more ability to collaborate with colleagues. **What problems is Highspot solving and how is that benefiting you?** Highspot conquers high-volume onboarding. It lets us tailor materials per client, saving us time from one-size-fits-all approaches. Engagement tracking helps pinpoint knowledge gaps, potentially boosting client success. Plus, it streamlines distribution and centralizes communication, freeing our team to focus on what matters most – our clients. ### 35. Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Brett M. | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Highspot?** I love that our content is all in one place for sellers. It's the go-to spot for all information they may need. **What do you dislike about Highspot?** There's nothing I don't like about HighSpot. **What problems is Highspot solving and how is that benefiting you?** Content management - organizing, storing, and managing sales content effectively. It provides a centralized platform where all sales collateral, including presentations, documents, and videos, can be stored, accessed, and updated easily. ### 36. My experience with Highspot and the Highspot team has been nothing short of wonderful. **Rating:** 5.0/5.0 stars **Reviewed by:** Carolyn H. | Senior Director, Global Sales Enablement & Effectiveness, Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Highspot?** The people and the service are by far what won me over about Alight. Their platform and capabilities as well, however, it's the teams supporting us through evaluation, development, and deployment have really made this experience so great. **What do you dislike about Highspot?** Don't think I have any dislikes about Highspot so far! **What problems is Highspot solving and how is that benefiting you?** - Content centralization/consolidation - Content findability - improving sales productivity - improving buyer engagement ### 37. Highspot, Spot on! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Highspot?** Highspots AI search and easy to use layout for the end user is some of the best parts of the platform. Plus it's ability to integrate with so many other systems, makes it top of the class. **What do you dislike about Highspot?** Ability to have a social media like platform for communication could be improved, not necessary. You can communicate to content creators. **What problems is Highspot solving and how is that benefiting you?** Speed to information & Speed to Learning. ### 38. A Wonderful Way to Manage and Deliver Content with Data **Rating:** 5.0/5.0 stars **Reviewed by:** John A. | Director of Technology for Development in Enablement, Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Highspot?** The best thing about Highspot are its people. They have supported our enablement and sales efforts in friendly ways that have led us to adopt development, governance, and behavioral changes which stretched us AND positively influenced sales results. **What do you dislike about Highspot?** At times, finding precise information on their online Help Center is difficult. **What problems is Highspot solving and how is that benefiting you?** Highspot has helped us communicate more effectively with customers. Digital Rooms are a game changer for us. It has also helped us see which marketing materials and rep behaviors are having the most impact on sales. ### 39. How it helps my Account Management Duties. **Rating:** 5.0/5.0 stars **Reviewed by:** Ralph Christian C. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Highspot?** It helps me, as a sales account manager, easily find the materials or files I can send to my customers so they understand the product I am selling them. Also, I find it user-friendly because of the design and font. **What do you dislike about Highspot?** Sometimes I get easily confused because of so many resources and materials inside the Highspot with almost the same titles of files. I tend to send a different file to my customer, but I believe it's more on my end that needs improvement. **What problems is Highspot solving and how is that benefiting you?** I believe the problem that I am currently facing is that I need to send the materials to the customer manually. Now that I am using Highspot, once I see the files I need, it gives me the option to send the materials to the customer via email without downloading the file itself. ### 40. Excellent Tool for Custom Library/Resourcing **Rating:** 4.0/5.0 stars **Reviewed by:** Caroline J. | Sales Enablement Strategist, Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2023 **What do you like best about Highspot?** I really like the built-in template capabilities of Highspot - it's intimidating to build sites from scratch, and using their pre-loaded formats makes it incredibly easy to create and maintain a professional looking library. **What do you dislike about Highspot?** Sometimes it can be unclear how to modify existing templates to fit your specific needs, and the format can be a bit limiting in terms of adding content from other sites. **What problems is Highspot solving and how is that benefiting you?** Highspot has allowed us to build a sales resource library that all sales teams can access - it's meant to be a continuously updated repository that houses all of our most updated content and tools all in one place. Using Highspot allows us to see how our sales teams are interacting with the content we create and make adjustments accordingly. ### 41. I Love an Organized Organization! **Rating:** 5.0/5.0 stars **Reviewed by:** Raya C. | Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about Highspot?** Highspot saves a lot of time. It is a one-stop shop for all final pieces of company collateral. I personally love that I do not need to keep documents saved on my computer because I am confident the most up-to-date version is loaded on Highspot. The 'updated version' button is super easy to use and I can always update my customer pitches. I enjoy the ability to remix collateral when I need multiple documents combined for a customer and view the analytics of each pitch to see what marketing tactics are working. As a Marketing Manager, I love Highspot's flexibility to customize how we structure our "spots" so our salesforce always knows where to look for resources and I no longer need to worry about emailing large files- links are way easier! I can also help the sales team put together targeted and strategic pitch styles and plays to ensure we consistently communicate the same on-brand message. And the icing on the cake is that Highspot is collecting data in the background on all the uploaded resources--creating beautiful dashboards to analyze for business decisions. **What do you dislike about Highspot?** As a Marketing Manager, I create a lot of link pitches for campaigns and I don't like that the pitch has my name and picture associated with it. I would like to pitch on behalf of my company or on behalf of the sales team while still being able to view the analytics or have the analytics roll up to a parent account. I also don't like that the list tag names cannot be long because you can't expand the viewing column. I usually need to hover over the list and wait for the full description. **What problems is Highspot solving and how is that benefiting you?** The only constant is change, right? Keeping files up-to-date and communicating those changes to ensure everyone has the updated version can be a full-time job. If the practice is to check Highspot first, we alleviate the problem of accidentally sharing incorrect or dated information with our customers. ### 42. It was amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Highspot?** User friendly , more comfortable to use , a lot of benefits and features that you can use **What do you dislike about Highspot?** its hard to search and info or data , need to have some recommendation **What problems is Highspot solving and how is that benefiting you?** Increased Efficiency: Highspot streamlines content management and access, reducing the time spent searching for and customizing materials. Enhanced Collaboration: Teams can collaborate more effectively by sharing content, feedback, and insights within the platform. Improved Sales Performance: By arming sales teams with the right content and insights, Highspot helps improve their ability to engage and convert prospects. Data-Driven Insights: Analytics provided by Highspot offer valuable insights into content performance and customer preferences, helping teams make informed decisions. Consistent Messaging: Highspot ensures that sales and marketing teams deliver consistent and on-brand messages across all customer interactions. ### 43. I wish I made the switch to Quickbase sooner **Rating:** 5.0/5.0 stars **Reviewed by:** Juliana C. | Sr. Renewals Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Highspot?** If companies have a resource library, usually it's antiquated/not intuitive & the resources aren't always up to date or easy to locate. I love that Highspot loads quickly. It's easy to search for what I'm looking for. The information is up to date. I love that you can bookmark the resources in a separate folder & even create different folders within Highspot. One thing I really like that I haven't had before is that there are typically multiple documents/slides/resources describing the same processes in several different ways. There is a lot to keep up with and learn - dissecting and visualizing the information is so much easier when presented like it is in Highspot. **What do you dislike about Highspot?** There really isn't anything that I dislike about Highspot. When I was first onboarding, navigating it was intimidating given the amount of information it offers & how much I was learning at the time; however I don't attribute that as a negative. **What problems is Highspot solving and how is that benefiting you?** To be effective & successful in my position at Quickbase, I not only have to understand & command processes within my role but also within the roles of the teams that I am supporting. Highspot has allowed me to find the information that I need very quickly to not only problem-solve but to also proactively equip myself with product knowledge & up-to-date processes so that I am more successful & can provide better support faster. It's very aligned with Quickbase as a company in that way. See, connect, control. ### 44. A delightful enablement tool **Rating:** 5.0/5.0 stars **Reviewed by:** Tess D. | Program Specialist, Commercial Growth & Enablement, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Highspot?** Highspot is exceptionally intuitive and easy to use by admin and user alike. Not only does Highspot store various file types in a detailed library for customer-facing and internal assets, but the user design, revenue insights, and engagement metrics are outstanding and keep our team focused on our programs and supporting our Growth Org. **What do you dislike about Highspot?** There is very little to dislike about Highspot. As a training specialist, I would point out that the inline video assessment features (primarily for managers) has areas of improvement and growth. As automation advances, I look forward to seeing how Highspot develops this top-to-bottom experience. **What problems is Highspot solving and how is that benefiting you?** We lacked a central location to store all our assets (case studies, decks, demo videos, webinars, etc.) and internal processes, measure market and customer stories and ROI, and provide insightful reports on revenue and operational impact. Highspot has provided a single hub for diverse information and supports training, tracking internal and external communication, and (in-person/virtual) events for our Growth Organization's sales enablement. ### 45. WAY Better Than CellSite **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Highspot?** The ability to find what I'm looking for, easily. As well as the ability and intigration with Salesforce to keep a trail of all communnication. It also helps support the customer if it is a multi-day process, making conversations and implementation of outlook vital. **What do you dislike about Highspot?** Sometimes hard to find / differentiate difference between internal and what can be shared with customers. **What problems is Highspot solving and how is that benefiting you?** Customer collateral. ### 46. Effective Selling and easy to learn and utilize **Rating:** 5.0/5.0 stars **Reviewed by:** Alex H. | Sales Support, Manufacturing, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Highspot?** The analyitics you reveice back from potential customers which you otherwise would never get unless you were using Highspot. It is also great having all the companies most up todate marketing material all stored in one place ready to be sent out. **What do you dislike about Highspot?** Some of the email pitch functions seem abit cluncky. Emails sent from a generic Highspot email address as well as content being displayed in a small link format. **What problems is Highspot solving and how is that benefiting you?** Truely understanding what the customers main interests are. ### 47. Ideal world for Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah D. | Global SME New Business Team Coach , Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Highspot?** it's the holy grail for sales - all data gathered in the same place **What do you dislike about Highspot?** the extra (manual) workaround, copy/paste, ... **What problems is Highspot solving and how is that benefiting you?** so far none ### 48. Highspot is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about Highspot?** I like how the articles are separated by products and are easy to find based on their titles and the table of contents required. I also love how clicking on certain parts of the TOC auto-directs the user to that specific section. **What do you dislike about Highspot?** Control+F only searches for the first 6 or 9 pages. Also it is extremely hard to copy texts and the user is sometime forced to copy the entirety of a paragraph. Lastly, the images are sometimes blurry whereas on the google doc itself it is crisp/clearer. **What problems is Highspot solving and how is that benefiting you?** Highspot is helping our team remain aligned on SOPs, additionally, we have created great resources thanks to Highspot to further show how a feature is expected to work and set expectations moving forward for major rollouts! ### 49. High power platform with quick learning curve. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Highspot?** The balance of features with a quick learning curve. Highspot is feature rich but does a good job keepng customization at an appropriate level that you can customize some but not to an endless degree. **What do you dislike about Highspot?** Overall platform architecture can be quite confusing as an admin and especially to users. Overall platform navigation for users is also not always intuitive. **What problems is Highspot solving and how is that benefiting you?** Creating a single source for all sales enablement materials ### 50. Collateral Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Highspot?** Allows me to quickly and accurately gauge customer reposnse to email marketing and time critical documents. **What do you dislike about Highspot?** Highspot is a lot to learn however it is a solid investment for any sales organization. **What problems is Highspot solving and how is that benefiting you?** Highspot enables me to understand what customers are opening. ## Highspot Discussions - [For few odd scenarios there is no need to track and email or a pitch, it would be great if Highspot can offer a simple feature to use a document link in an email w/o going through the pitch template.](https://www.g2.com/discussions/36871-for-few-odd-scenarios-there-is-no-need-to-track-and-email-or-a-pitch-it-would-be-great-if-highspot-can-offer-a-simple-feature-to-use-a-document-link-in-an-email-w-o-going-through-the-pitch-template) - 1 comment, 3 upvotes - [How does Highspot curate the search returns?](https://www.g2.com/discussions/36866-how-does-highspot-curate-the-search-returns) - 1 comment, 1 upvote - [What's the best way to create buy-in from reps to use the pitching functionality more often?](https://www.g2.com/discussions/36865-what-s-the-best-way-to-create-buy-in-from-reps-to-use-the-pitching-functionality-more-often) - 1 comment, 1 upvote - [How would you describe Highspot in Sales Enablement terms?](https://www.g2.com/discussions/36847-how-would-you-describe-highspot-in-sales-enablement-terms) - 1 comment, 1 upvote - [is there a way to "archive" material?](https://www.g2.com/discussions/27691-is-there-a-way-to-archive-material) - 2 comments, 1 upvote - [View Highspot pricing details and edition comparison](https://www.g2.com/products/highspot/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-06-01+03%3A15%3A45+-0500&secure%5Bsession_id%5D=79208de2-d79c-4e0a-a28d-45ddae467099&secure%5Btoken%5D=45c1ee9da27d2f5852ae3ecb1e6556774c667c0be728accc785d54ac9d454280&format=llm_user) ## Highspot Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Highspot Features **Agentic AI - Sales Enablement** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Platform - AI Sales Roleplay Tools** - Skill-Based Certification - Low-Latency Conversations - Cross-system Integration - Roleplay Buyer Simulation - Methodology Alignment **Content Management** - Content Import - Content Creation - Templates - Advanced Search - Content Storage **Customization - AI Sales Roleplay Tools** - Scenario Creation - Customizable AI Personas - Multiple Roleplay Type **Analytics** - Reporting - Alerts - Account-Based Engagement - Content Utilization **Feedback Analysis - AI Sales Roleplay Tools** - Roleplay Reviews - Real-Time AI Coaching & Feedback - Speech Analysis - Performance Scoring & Analytics **Agentic AI - AI Sales Roleplay Tools** - Adaptive Learning - Natural Language Interaction - Decision Making **Learning Management - Sales Enablement** - Sales Training - Sales Coaching - Sales Onboarding **Revenue Enablement - Sales Enablement** - Cross-Functional Alignment - AI and Automation - End-to-End Customer Journey Insights ## Top Highspot Alternatives - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - 4.7/5.0 (2,065 reviews) - [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) - 4.6/5.0 (1,749 reviews) - [SalesHood](https://www.g2.com/products/saleshood/reviews) - 4.6/5.0 (800 reviews)