Highspot Reviews & Product Details

Besides the fact that their customer support is incredible, the tool is flexible and has allowed us to get the right content to our sellers at the right time! The analytics in the tool also allows us to keep track of who is using what content. We can then decide if it's worth updating that content (when needed) or dump it. We have changed over the span that we have had Highspot. We went through a complete rebrand, organization consolidation, including multiple companies while using this tool. And this tool has allowed us to do so without compromise. When we question how others are utilizing Highspot in a specific way, our account team has reached out to other customers to ask them. This has been a huge help so that we can learn from others. Product updates are done regularly to Highspot, improvements as well as any issues we may come across. You can't get much better than Highspot. Review collected by and hosted on G2.com.

Nothing. There are product enhancements I would love to see, but as far as disliking the tool? I don't. It's doing what it should, and I'm thankful for that! Review collected by and hosted on G2.com.

This platform not only is a one stop shop for housing content and training, but also is a differentiator for sales presentations, RFP submissions, and just showcasing your company. Review collected by and hosted on G2.com.

Limitations on customization on pitch styles/digital rooms. For example, you can only change the size on images by adding additional columns, you can't just resize to what you need. Also, with pitch styles/digital rooms when you make an update to refresh any live links you have to remove and re-add the style for it to update on the live link. Review collected by and hosted on G2.com.

I've implemented and launched Highspot at three different companies to date, and each time the benefits are clear: incredibly helpful implementation, support & success staff, thoughtful and innovative feature-set, clear, forward-looking roadmap, and intuitive use by users and admins alike.

Because of this, it has always been incredibly easy to both implement and integrate Highspot into the existing tech stack. The intuitive UI and short learning curve means my reps are in and using the tool quickly, and we enjoy high sustained usage and adoption post-launch. Reps and marketers are in the tool daily, leveraging the CMS and LMS. Review collected by and hosted on G2.com.

To be honest, not much. I've been incredibly impressed by Highspot from the start, and don't have much negative to say about the company, the tool, or the employees I've worked with. Review collected by and hosted on G2.com.

Highspot serves as a bridge between the marketing and sales teams, excelling in simplifying the sales process. I can manage all marketing materials, papers for customers, training materials, and product documentation from one place. The integration with Salesforce and Outlook is exceptional and makes adding materials to communications and opportunities simple. I have what I need when I need it, whether it's a brochure, an application note, product specs, or a sales play. Digital sales rooms will be a game changer. I use Highspot on a daily basis. Review collected by and hosted on G2.com.

Navigation could be a little easier. Sometimes I have issues finding things I've saved or knowing the best way to phrase something in the search. Review collected by and hosted on G2.com.

Highspot makes it incredibly easy to share video content with my customers, which is a huge win when it comes to educating them on Freightliner and Western Star products. The ability to deliver engaging, informative presentations helps me explain features and benefits in a clear, visual way—especially important when walking customers through complex specs or new model updates. It’s streamlined my sales process and added real value to my customer conversations. Review collected by and hosted on G2.com.

While Highspot is a great tool overall, sometimes it takes a bit of digging to find the exact PowerPoint slides or content I need. The search can be a little time-consuming, especially when I'm in a hurry to prep for a customer meeting. A more intuitive way to organize or tag presentation materials would really help streamline the experience. Review collected by and hosted on G2.com.

I love using Highspot to see what content I send out is most engaging for customers. I can tell by their engagement what information I send is most helpful. It also helps me to see later if they are looking to discuss something else when they are referencing older content. Review collected by and hosted on G2.com.

I can't see who opens my content when sending from Outlook. I used to send from Highspot, but customers couldn't find what I sent them because it came from a different email that they didn't see in email search. Review collected by and hosted on G2.com.

Your account team treats you as a thought partner and is dedicated to ensuring a successful implementation of their tool. With the platform and their service, the power of our single-person Sales Enablement and Product Marketing Teams has multiplied. Review collected by and hosted on G2.com.

Some of the reporting features, especially the beta features tied to business outcomes, can be buggy. The team is attentive and hands-on in helping resolve these bugs when brought to their attention but it can take time. Review collected by and hosted on G2.com.

Highspot provides a single source for sales and marketing teams to understand the GTM strategies and discover content. The Hub pages are an excellent resource to explore for messaging, conversation starters, competitive information, first call decks and resources to progress opportunities. The user interface is intuitive and the search works really well. Review collected by and hosted on G2.com.

Sometimes the content, particularly the presentations can be dated so one has to be judicious in using the content available Review collected by and hosted on G2.com.

The interface is easy to look; find the content you need and shoot the mail all in one.

Sending content to customers is very easy.

Also updated on a timely basis and newer contents added frequently. Review collected by and hosted on G2.com.

Nothing. Need a Video or PPT Slides to understand the complete features and realize its true potential. Review collected by and hosted on G2.com.

Highspot makes it easy for me to post all approved marketing content for all team members to access. They can use parts and pieces and make something special for their situation while still using approved content. No more wasting precious marcom time creating one-off items the seller can put together themselves. I also love spots - places to educate and link to all the right stuff on a specific topic. Review collected by and hosted on G2.com.

Not Highspot's fault, but it's easy to get behind in cleaning/curating content. After a few years of use, a lot of junk has accumulated - and it's hard to find the time to keep things updated. Review collected by and hosted on G2.com.