Highfive Reviews & Product Details - Page 16

The product works perfectly and consistently. It takes a little bit for the whole team to figure out how it works but once they do its the ideal solution for our team working across different continents. Also, the customer service has been superb in immediately and patiently working with us with the initial setup process. Review collected by and hosted on G2.com.

I wish it was a little easier to invite guests into calls. If so we would almost completely get rid of the need for expensive international conference calls or Skype meetings. Review collected by and hosted on G2.com.

Minimal initial config needed (nearly plug-and-play).

Audio and video quality is good (as long as the internet connection is good).

Desktop App is easy to use (with some caveats). Review collected by and hosted on G2.com.

Bandwidth hog - need a lot of bandwidth to avoid choppiness! This has been somewhat of a problem with our Atlanta office, where they have a cable internet connection (85M x 15M, I believe).

There's no option for lower resolution on slower connections.

Moving calls to TV from laptop and vice versa can sometimes be confusing.

No Linux app :(

Somewhat pricey. Review collected by and hosted on G2.com.

I like that highfive is evolving to always improve its user experience and is fairly reliable. It is easy to use and interface with. Review collected by and hosted on G2.com.

Frequency in requesting feedback feels a bit needy. Sometimes connections are not great and there is a lot of feedback if other parties are not on mute.

When I pull up highfive, I have to constantly decrease the screen size. This is probably an operator error but haven't figured it out yet. Review collected by and hosted on G2.com.

Very friendly sales & support team; entire company focused on UX Review collected by and hosted on G2.com.

The quality of calls, audio & video, has been poor. Support has sent us tons of troubleshooting options, but we eventually gave up as the value prop was meant to save time not use more of it. Review collected by and hosted on G2.com.

The technology is very easy to use, great quality and service Review collected by and hosted on G2.com.

There is an app that you must download to use the tool, so you have to allow for a few extra minutes for folks to download before you can start a meeting. Review collected by and hosted on G2.com.

The signin and installation process is simple, and the setup is not very involved. Review collected by and hosted on G2.com.

Poor audio quality. No support for external microphones or cameras, so big conference rooms suffer. Frequent dropouts and downtime. Review collected by and hosted on G2.com.

I love the simplicity to start a meeting and allow others to join. The quality of the video hardware is good. Easy to setup. Review collected by and hosted on G2.com.

We've had a few issues with users downloading the software and having issues installing. It would be great if we could record meetings. Hard wire required. No wi-fi ( I understand for quality reasons). Review collected by and hosted on G2.com.

I like that it is easy to use, easy to create new "sessions" and that the transition from share screen to share on TV is really fast. The picture quality and sound is good, and the mic picks up my voice well enough where I don't have to yell across the room during a session. Review collected by and hosted on G2.com.

Sometimes the connection isn't great, but once I reboot that typically solves the problem. Not sure if that issue is with Highfive or my internet connection though. Review collected by and hosted on G2.com.

The audio quality is very high. It's a big improvement from including remote colleagues via conference phone. Review collected by and hosted on G2.com.

It can be a little tricky to set up if you're doing a complicated configurations such as having a video call with a colleague, while presenting on a screen and maintaining access to speaker notes. Review collected by and hosted on G2.com.

Super slick interface, very easy for me to use and run for our tech company. I love that I can just click a button and share my screen. Review collected by and hosted on G2.com.

Connection issues every once in a while. I am trying to connect with my team on the other side of the US, and 1/10 I need to restart and try again. Review collected by and hosted on G2.com.