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Highfive Reviews & Product Details - Page 12

Highfive Overview

What is Highfive?

Highfive is a full stack conferencing company specifically built for businesses. We’ve developed a robust suite of audio conferencing, web conferencing and video conferencing solutions ideally suited for small- to medium-sized businesses. Always keeping things easy and simple, our modern approach eliminates complexity commonly associated with competing solutions. We provide modern, immersive meeting experiences that work around you, mirroring the way you typically like to work in engaging, face-to-face environments. We’ve ditched the antiquated host-based pricing model as well as the complex software and cludgy, costly hardware of the past while solving the conferencing challenges IT and workers face every day. We’ve created plans and pricing models for web conferencing and meeting room solutions that make sense and are affordable for any size business. WEB CONFERENCING PLANS FOR ANY SIZE BUSINESS Highfive’s web conferencing software is easy to use, delivering high-definition video and audio powered by Dolby Voice® to any device (laptop, desktop, tablet, and mobile). With just a single click, meetings always start on time. And since there are no software downloads, pin codes or dial-in numbers, you’re saving time and money. Enjoy the freedom to meet and collaborate with your teams on your terms. Choose from our three software plans, which include features that solve your most pressing collaboration needs. AFFORDABLE VIDEO CONFERENCING FOR YOUR MEETING ROOMS If you're wanting to extend video conferencing into your meeting rooms, we’ve bundled together our award-winning software with unmatched video and audio hardware. For a fraction of the cost of other meeting room solutions and taking less than 15 minutes to install, you can quickly turn on Highfive with brilliant HD video and crystal-clear audio from Dolby Voice® for a joyful meeting experience.

Highfive Details
Languages Supported
English
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Product Description

Highfive simplifies business collaboration with an all-in-one conferencing platform that builds connected cultures.

How do you position yourself against your competitors?

Businesses of all sizes get high-quality room collaboration and video conferencing with unparalleled ease-of-use and affordability. Sleek, lightweight video and audio hardware delivers a quality experience that enables rich communication and is elegantly controlled by intuitive cloud software on your personal devices. IT can finally eliminate the lengthy set up, complexity, cables, dongles and remote controls that make it impossible for people to get their best work done. For a fraction of the cost of traditional systems, you get a complete solution for every room, and remote meetings, that everyone will actually use.


Seller Details
Year Founded
2012
HQ Location
Redwood City, CA
Twitter
@HighfiveHQ
3,089 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®

Chris H.
CH
Overview Provided by:

Recent Highfive Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Good tool for meetings and collaboration"
We can schedule meetings and add the Highfive link to the meeting invite. We like the features like we can share the screen, see the video of each ...
AL
Allyson L.Mid-Market (51-1000 emp.)
5.0 out of 5
"Highfive Review"
I like that Highfive is easy to use and allows me to connect with my coworkers on a regular basis.
SC
Seth C.Small-Business (50 or fewer emp.)
3.5 out of 5
"Solid meeting platform"
The interface is simple and intuitive and their support is top-notch.
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Highfive Media

Highfive Demo - Highfive Banner
Highfive Video Conferencing
Highfive Demo - Premium Room Bundle
Room hardware for huddle, medium and large-sized meeting rooms
Highfive Demo - Offering native desktop, mobile and browser apps
We provide a unified experience across all of our apps. This alleviates confusion for participants, they have the same level of features regardless of app they use.
Highfive Demo - In-Call Layout
Our simple and intuitive user interface makes it easy to participate in calls. Icons are strategically placed at the bottom, and are easy to find.
Highfive Demo - Moderated Meetings
Effectively facilitate meetings with large groups such as town-hall meetings, all-hand meetings, or external announcements. Moderated Meetings allow for moderator, speaker, and listener roles.
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Video Reviews

187 Highfive Reviews

4.0 out of 5
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187 Highfive Reviews
4.0 out of 5
187 Highfive Reviews
4.0 out of 5

Overall Review Sentiment for HighfiveQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Food & Beverages
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Highfive?

It is the best device to use for meeting's, it feels like you're on the same room with the other co-workers from the other side of the world and it is also mobile friendly actually it is the app. Review collected by and hosted on G2.com.

What do you dislike about Highfive?

I just don't like that you don't have the option to choose which member or office you want to see but it selects automatically the 2 main offices which have more people speaking. Review collected by and hosted on G2.com.

Recommendations to others considering Highfive:

they have made the right choice. Review collected by and hosted on G2.com.

What problems is Highfive solving and how is that benefiting you?

We hold multipurpose meetings within our worldwide offices, it connects us together, Review collected by and hosted on G2.com.

Taylor H.
TH
Support
Computer Software
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Highfive?

I like the ability to have multiple teams call in to have a meeting. Highfive let's us use large TV monitors to have these. For the most part it get's the job done. The interface is nice and we seem to be able to video conference our Atlanta team with audio and video.

I like the screen sharing option. Review collected by and hosted on G2.com.

What do you dislike about Highfive?

The part that sucks is that it's pretty wonky. It's inconsistent with quality. Calls are frequently dropped, audio cuts out completely and we have difficulty calling in multiple teams. Sometimes it works great! But it's so hit and miss that we have to start meetings early just to make sure we'll be able to include our East Coast team in the meeting. I never know if it's going to work. Review collected by and hosted on G2.com.

Recommendations to others considering Highfive:

Defiantly look around for a video conference software before jumping the gun with this one. This product is not the most reliable. It does however appear to be getting better as time goes on. This tells me that Highfive is listening to customers and making their product more robust. Review collected by and hosted on G2.com.

What problems is Highfive solving and how is that benefiting you?

We need to have multiple company locations meet at the same time visually and auditory. For the most part this gets the job done. Review collected by and hosted on G2.com.

Response from Clayton Pritchard of Highfive

Thank you very much for your honest feedback, Taylor. As you said, we are most certainly always listening to our customers and constantly working to improve the quality of the product. In May, we launched a partnership with Dolby to bring Dolby Voice to every Highfive meeting and drastically improve the audio quality. In addition to other updates we've made to stability over the last few months, you should notice a drastic improvement over the next couple months as we roll out a few things we've been working on. You'll notice that Highfive will work better in lower bandwidth environments, quality of screen sharing will improve, and the app will use less CPU, among other things. That being said, if you ever have a poor experience with Highfive, please don't hesitate to reach out to our support team so we can dig into the issue for you. You can reach them by emailing help@highfive.com or by clicking "Get Help" in the Highfive app.

Verified User in Health, Wellness and Fitness
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Highfive?

I think Highfive is pretty easy to use. It's easy to invite others by creating a link or call in #, and adding people onto the call from multiple areas works great. Connection gets a little spotty from time to time which I would love to have go away forever, but does that disappear with any software? I doubt it. I like this program better than others I've tried in the past. Review collected by and hosted on G2.com.

What do you dislike about Highfive?

Connection dropping sometimes so that becomes frustrating and hard to hold a successful meeting but this doesn't usually last long Review collected by and hosted on G2.com.

What problems is Highfive solving and how is that benefiting you?

The benefit of getting everyone on calls no matter where they are working from. Great for all out remote workers to call in and be a part of these meetings. Review collected by and hosted on G2.com.

Response from Clayton Pritchard of Highfive

Thank you for your feedback. I'm glad to hear that you find Highfive easy to use. In terms of the issues you're experiencing around the connection, you should see significant improvements with that over the next few months as we have a few updates coming out to specifically address stability. That being said, please reach out to our support team when you experience these issues so we can make sure we know the cause. It's helpful for our product team. You can contact our support team by emailing help@highfive.com or clicking "Get Help" in the Highfive app.

Verified User in E-Learning
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Highfive?

Being able to link high-five to a TV and having the camera console. Review collected by and hosted on G2.com.

What do you dislike about Highfive?

Not being able to type in chat or at least not aware of the functionality. Review collected by and hosted on G2.com.

What problems is Highfive solving and how is that benefiting you?

We use it for meetings since some people are remote. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Highfive?

Easy to start meetings. Helpful support. We have 6 devices across 2 sites. Review collected by and hosted on G2.com.

What do you dislike about Highfive?

Would like meeting recording. I heard it was in the works for 2017. Review collected by and hosted on G2.com.

What problems is Highfive solving and how is that benefiting you?

Helps us collaborate and keep moving forward. Review collected by and hosted on G2.com.

Jonathan J. J.
JJ
Corporate Controller
Food & Beverages
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Highfive?

Highfive is extremely easy to setup and use. We had our second unit up and running in 5 minutes! Videos of the callers looks great on both ends. Review collected by and hosted on G2.com.

What do you dislike about Highfive?

We had one minor hiccup when we transitioned from gmail to exchange which cause us to have our accounts reset as they were originally setup under google. There is also some lag streaming videos or watching the mouse cursor (I need to look at my laptop when presenting) Review collected by and hosted on G2.com.

What problems is Highfive solving and how is that benefiting you?

No need for expensive monthly programs. No need to hard wire your computer for presentations. Review collected by and hosted on G2.com.

Kia H.
KH
Clinic Administrator
Hospital & Health Care
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Highfive?

The ability to connect remotely to others and share my screen. Review collected by and hosted on G2.com.

What do you dislike about Highfive?

Sometimes the connection for video calls gets pixelated or delayed the more people there are ion the call. Review collected by and hosted on G2.com.

What problems is Highfive solving and how is that benefiting you?

It's easier to connect with people in different locations. Review collected by and hosted on G2.com.

Wilhelm L.
WL
Engineering Chief of Staff
Internet
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Highfive?

Highfive is literally one of the best communication tools I've ever used. It lets me quickly conference with my coworkers who aren't in the office, share my screen during meetings, and video chat with external parties. Review collected by and hosted on G2.com.

What do you dislike about Highfive?

Sometimes Highfive has choppy reception. I had a call once where the video was all green and odd. Review collected by and hosted on G2.com.

Recommendations to others considering Highfive:

Highfive is great! Don't forget to take a picture of your Highfive set up and tweet at them for a free shirt! Review collected by and hosted on G2.com.

What problems is Highfive solving and how is that benefiting you?

Highfive allows me to have quick and reliable video communication with anyone not in my office. Even for meetings where everyone is present, their screen sharing is more reliable any other tool I've used. Review collected by and hosted on G2.com.

Matthew S.
MS
Director of Reporting
Internet
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Highfive?

Integrated with hardware and Google calendar. Review collected by and hosted on G2.com.

What do you dislike about Highfive?

I want a type-chat client as well, otherwise I have to use two apps to share a link while doing a video chat. Review collected by and hosted on G2.com.

Recommendations to others considering Highfive:

Chat client!! Review collected by and hosted on G2.com.

What problems is Highfive solving and how is that benefiting you?

Communication across multiple office locations. Review collected by and hosted on G2.com.

Prisha D.
PD
Executive Office Manager
Events Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Highfive?

I like the ease and user friendliness of it. Review collected by and hosted on G2.com.

What do you dislike about Highfive?

The connection is not always great and I find that we are always lagging or freezing. Review collected by and hosted on G2.com.

What problems is Highfive solving and how is that benefiting you?

Communicating with our team in London has never been easier. Review collected by and hosted on G2.com.