# Higher Logic Thrive Reviews **Vendor:** Higher Logic **Category:** [Online Community Management Software](https://www.g2.com/categories/online-community-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 435 ## About Higher Logic Thrive Higher Logic Thrive is a comprehensive online community and marketing software solution suite designed to drive engagement. With nearly 20 years of experience, Higher Logic has established itself as a trusted partner, serving more than 3,000 customers and facilitating over 350,000 online communities globally. This platform supports more than 200 million users across 42 countries, making it a significant player in the realm of community engagement and marketing. The Higher Logic Thrive portfolio consists of three primary products. The Higher Logic Thrive Community is an engagement solution that fosters connections, resource sharing, and discussions among members. This product is particularly beneficial for organizations looking to enhance member interaction and create a vibrant online community. By providing a space for community members to engage, Higher Logic Thrive Community helps build stronger relationships and increase member satisfaction. In addition to community engagement, Higher Logic Thrive Marketing serves as the go-to marketing and communications software for associations. With an impressive 99% deliverability rate, this tool ensures that messages reach the intended audience effectively. Leverage this software to deliver targeted communications, enhancing member engagement and ensuring that the right information is shared at the right time. This capability is essential for organizations aiming to maintain strong connections with their members and keep them informed about relevant events and initiatives. The Higher Logic Thrive Platform integrates the functionalities of both the Community and Marketing solutions, creating a cohesive experience that enhances member engagement. This platform is designed to scale alongside an organization's growth, allowing for the addition of various add-ons and third-party integrations with CRM, AMS, and LMS providers. This flexibility ensures that customers can customize their experience to meet their evolving needs. Furthermore, Higher Logic provides expert Advisors to assist in implementation, ensuring that customers can quickly get up and running. Users also benefit from the Higher Logic Users Group (HUG), which offers a network of support and shared knowledge. This combination of robust features, scalability, and community support positions Higher Logic as a valuable resource for organizations looking to enhance their member engagement and marketing efforts. ## Higher Logic Thrive Pros & Cons **What users like:** - Users praise the **exceptional customer support** from Higher Logic Thrive, highlighting their commitment and responsiveness. (7 reviews) - Users value the **effective user interaction** of Higher Logic Thrive, enhancing engagement and fostering community connection. (6 reviews) - Users appreciate the **customer engagement capabilities** of Higher Logic Thrive, fostering vibrant discussions and collaboration among members. (4 reviews) - Users appreciate the **robust customization and engagement features** of Higher Logic Thrive, enhancing community interaction effectively. (4 reviews) - Users value the **exceptional support** from the Thrive team, enhancing engagement and community connections seamlessly. (4 reviews) - Users appreciate the **ease of use** in Higher Logic Thrive, enabling seamless community management without technical skills. (3 reviews) - Users appreciate the **extensive staff support** of Higher Logic Thrive, highlighting responsiveness and expertise in enhancing their experience. (3 reviews) - Branding Customization (2 reviews) - Customizability (2 reviews) - Customization Options (2 reviews) **What users dislike:** - Users criticize the **poor interface design** of Higher Logic Thrive, finding it clunky and less intuitive for navigation. (3 reviews) - Users find the **learning curve steep** due to numerous options and complex integration processes in Higher Logic Thrive. (2 reviews) - Users express frustration with **limited customization options** in Higher Logic Thrive, impacting design flexibility and usability. (2 reviews) - Users find **limited features** in Higher Logic Thrive, as navigation feels clunky and lacks a dedicated mobile app. (2 reviews) - Users experience **missing features** , like known functionalities, leading to occasional confusion and limited applicability in real situations. (2 reviews) - Platform Limitations (2 reviews) - Poor Notifications (2 reviews) - Users find the **time-consuming setup** process requires dedicated effort, impacting overall experience and efficiency. (2 reviews) - Users face a **difficult learning process** with Higher Logic Thrive, making it challenging to utilize advanced features effectively. (1 reviews) - Difficult Setup (1 reviews) ## Higher Logic Thrive Reviews ### 1. Connects Members Nationwide and Encourages Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Molly B. | Marketing and Comms manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Higher Logic Thrive?** I like that members across the country can connect with one another and interact. **What do you dislike about Higher Logic Thrive?** I think when we have an external website, it’s hard to have both thrive and our word press account **What problems is Higher Logic Thrive solving and how is that benefiting you?** It is helpful to keep members engaged throughout the year when they aren’t attending conferences **Official Response from bleehe@higherlogic.com Leehe:** > Thank you for sharing your experience! We’re so glad to hear that Higher Logic Thrive is helping your members connect with one another across the country and stay engaged year-round. Keeping members connected beyond conferences is such an important part of building a strong community, and we’re happy Higher Logic Thrive is supporting that goal for your organization. Thanks again for your review and for being part of the Higher Logic community! ### 2. Engaging Online Community for Discussions, Resources, and Events **Rating:** 4.0/5.0 stars **Reviewed by:** Judy C. | Community Engagement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Higher Logic Thrive?** Online community where association members can participate in discussions, access resources, consume content, learn about events, and more. **What do you dislike about Higher Logic Thrive?** The user experience could be more intuitive. **What problems is Higher Logic Thrive solving and how is that benefiting you?** They often develop new features and site improvements. **Official Response from bleehe@higherlogic.com Leehe:** > Thank you for your review, Judy! We’re glad to hear that Higher Logic Thrive is helping provide an engaging online space where your members can participate in discussions, access resources, consume content, learn about events, and more. We appreciate your feedback about the user experience and understand the importance of making the platform as intuitive as possible. Input like this helps guide our continued improvements. It’s also great to hear that you’re seeing value in ongoing feature development and site enhancements. We’re excited to keep improving the experience for you and your members. ### 3. Plenty of Support to Help You Get the Most Out of Thrive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Higher Logic Thrive?** I like that there’s a lot of support available to people to figure out how to use Thrive. **What do you dislike about Higher Logic Thrive?** It’s difficult to learn. The back end isn’t super user friendly. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Automation rules make it so that our small staff can focus more on member experience and less on the knitty gritty of our template style emails. **Official Response from bleehe@higherlogic.com Leehe:** > Thank you for your thoughtful feedback! We’re glad to hear that the support available has been helpful as you learn Higher Logic Thrive. We also appreciate your honesty about the learning curve and back-end experience. Feedback like this is important as we continue working to make the platform easier and more intuitive to use. It’s great to hear that automation rules are helping your small staff save time on routine communications and focus more energy on creating a better member experience. Leaving more time for connection with you members is always a top priority! ### 4. Great for Associations Building Authentic Member Communities **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica T. | Director, Digital Marketing and Business Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Higher Logic Thrive?** Useful for associations to build authentic online communities for members. **What do you dislike about Higher Logic Thrive?** A little hard to learn how to use as an admin because of all the options. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Allows members to connect with each other online. **Official Response from bleehe@higherlogic.com Leehe:** > Thank you for your review, Jessica! We’re glad to hear that Higher Logic Thrive is helping your association build an authentic online community where members can connect with one another. We appreciate your feedback about the admin learning curve. Because Higher Logic Thrive offers a wide range of options, it can take time to get fully comfortable, and your input helps us continue improving the experience for admins. ### 5. All-in-One Platform for Community, Marketing, and Member Engagement **Rating:** 4.5/5.0 stars **Reviewed by:** Krista M. | Sr. Manager, Information Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Higher Logic Thrive?** I like that it combines community, marketing and member engagement in one platform **What do you dislike about Higher Logic Thrive?** Downsides are that the backend is not intuitive and customization can be limited. **What problems is Higher Logic Thrive solving and how is that benefiting you?** The community hub helps engage our members, assist in easier and central communication (one platform to 'whitelist') and organization between committees, posts, groups, topics etc. **Official Response from bleehe@higherlogic.com Leehe:** > Thank you for taking the time to share your feedback, Krista! We’re glad to hear that Higher Logic Thrive’s ability to bring community, marketing, and member engagement together in one platform has been valuable for your organization. Creating a centralized hub where members can connect, collaborate, and communicate, while simplifying things like email deliverability through a single whitelisted platform, is exactly what we aim to help organizations achieve. It’s also great to hear that the community hub is helping your teams stay organized through committees, groups, and discussions. Many organizations find that having these interactions in one place makes it much easier to foster engagement and keep members connected. We also appreciate your honest feedback about the backend experience and customization. We know usability and flexibility are important, and our product teams are continually working to improve the admin experience and expand customization options so organizations can tailor the platform to their needs. Thanks again for sharing your experience Krista. We truly value the feedback and are glad Higher Logic Thrive is helping support your member engagement and communications!. ### 6. Comprehensive Marketing and Community platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Higher Logic Thrive?** It has amazing capabilities and when it is setup it does what we want. We like the capability to tailor both the communities and marketing to a multiple of different audiences within our membership and contact base. We find the data we can collect very useful and the training, tools and ongoing support extremely comprehensive. **What do you dislike about Higher Logic Thrive?** It does take some time and effort to set up, so you need to set aside the time to do this. However it is very worthwhile. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Gives us much better views of our email effectiveness and helps us target our information to be much more useful. Communities allow us to provide good information to specific types of members and contacts. The investment in time to learn the system is worthwhile as you build subsequent communities. We feel we can provide much better information in a more effective and targeted way and have the data and reporting to monitor this. **Official Response from bleehe@higherlogic.com Leehe:** > Thank you for your review! We’re so glad Higher Logic Thrive is helping you tailor marketing and community experiences, leverage data and reporting, and deliver more targeted value to your members. We appreciate your note on setup—it does take some time, but we’re thrilled you’ve found the investment worthwhile. We’re excited to continue supporting your success! ### 7. Great Community Platform with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica C. | Customer Advocacy Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Higher Logic Thrive?** We’ve been using Higher Logic Thrive at Raptor Technologies to bring our community of school safety software users together and it’s been a big value add. Our customers now have a dedicated space to start discussions, ask questions, and share ideas directly with our product team. Since launching in 2023, we’ve come a long way, and we’re excited to explore even more of the powerful features Thrive offers to maximize the value of our subscription. What truly stands out, though, is the team behind the platform. Our dedicated contacts, Kimmie and Erin, know the product inside and out and consistently go above and beyond to support us. Whether it’s helping us grow membership, boost engagement, or brainstorm new strategies, their expertise and responsiveness make all the difference. While we’ve encountered a few minor limitations along the way, the overall experience has been excellent. We highly recommend Higher Logic Thrive to anyone considering a community platform. **What do you dislike about Higher Logic Thrive?** Some design and website limitations that restrict customization and layout flexibility. No visibility into who likes or follows posts and blogs. Limited options for automatically notifying our Product Team of new idea submissions. **What problems is Higher Logic Thrive solving and how is that benefiting you?** It’s given our customers a central place to connect, share ideas, and get answers, something we didn’t have before. **Official Response from bleehe@higherlogic.com Leehe:** > Jessica, it’s been a joy to watch you and your team at Raptor Technologies grow your community into the vibrant space it is today. We’re truly honored to have your recommendation and grateful for the ideas and feedback you’ve shared along the way. It’s wonderful to know you’ve felt supported throughout your journey with Higher Logic Thrive, and we look forward to celebrating many more successes together! ### 8. Conference Gave Me the Tools to Dive In Confidently **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Higher Logic Thrive?** I haven’t had much experience with it prior to coming to the conference. Now I feel like I have the tools I need to dive in. **What do you dislike about Higher Logic Thrive?** Since I don’t have much experience yet, I don’t have any feedback on this **What problems is Higher Logic Thrive solving and how is that benefiting you?** It will help our members stay better connected and have a better user experience **Official Response from bleehe@higherlogic.com Leehe:** > Thank you for sharing your experience! We’re so glad the conference helped you feel more confident and equipped to dive into Higher Logic Thrive. It’s great to hear that you see the platform helping your members stay better connected and creating a stronger user experience. We’re excited for you to continue exploring what Higher Logic Thrive can do, and we’re here to support you as you get started. ### 9. Higher Logic assists member only engagement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Higher Logic Thrive?** The customer support is outstanding. Whenever we have questions or run into challenges, the support team is responsive, knowledgeable, and genuinely committed to resolving issues quickly. **What do you dislike about Higher Logic Thrive?** Some parts of the platform can feel clunky and not as intuitive as expected, especially when navigating between different functions. The biggest drawback is the lack of a standard mobile app, which feels like something that should be built in as a core feature. With more members engaging primarily through their phones, a dedicated app would make the platform much more user-friendly and accessible. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Higher Logic Thrive provides a dedicated, members-only platform where our community can connect, share experiences, and engage in discussions in a safe and secure environment. **Official Response from bleehe@higherlogic.com Leehe:** > Thank you for sharing your experience with Higher Logic Thrive! We’re thrilled to hear our customer support team has been such a strong resource for you, they take pride in being responsive and committed to resolving issues quickly. We appreciate your feedback on usability and mobile accessibility. Insights like this help us continue improving Thrive to make it even more intuitive for you and your members. It’s great to know Thrive is helping your community connect and engage in a safe, members-only space. Thank you for trusting us, we look forward to continuing to support your success! ### 10. Very Helpful with our Association Community **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Higher Logic Thrive?** Thrive has enabled us to quickly foster meaningful engagement within our membership. Our members are now able to network with each other more effectively and benefit from having a trusted space to gather information. **What do you dislike about Higher Logic Thrive?** Although this is a common challenge faced by most non-profits, I suspect that, like us, cost is always a concern. However, it remains necessary in order to effectively connect with our membership. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Member engagement was quite limited before we started using the Thrive platform. Since its implementation, we've noticed a significant change compared to our previous experience. **Official Response from bleehe@higherlogic.com Leehe:** > Thank you for sharing your experience with Higher Logic Thrive! We’re so glad to hear the platform has helped your members connect more meaningfully and build stronger relationships within your community. That kind of engagement is exactly what we love to see. We completely understand that cost considerations are always top of mind for associations and nonprofits, and we truly appreciate your perspective. Our goal is to ensure every organization gets lasting value from their investment in Higher Logic Thrive through deeper member connections, richer engagement, and time saved managing it all. Thank you again for being part of the Higher Logic community and for trusting us to support your mission. We’re excited to keep growing with you! ## Higher Logic Thrive Discussions - [CEO AMA?](https://www.g2.com/discussions/ceo-ama) - 1 comment, 1 upvote - [What is Higher Logic Thrive used for?](https://www.g2.com/discussions/what-is-higher-logic-thrive-used-for) - 1 comment - [What is an online community platform?](https://www.g2.com/discussions/what-is-an-online-community-platform) - 1 comment - [What is the main function of online community groups?](https://www.g2.com/discussions/what-is-the-main-function-of-online-community-groups) - 1 comment - [How much does higher logic cost?](https://www.g2.com/discussions/how-much-does-higher-logic-cost) - 1 comment - [View Higher Logic Thrive pricing details and edition comparison](https://www.g2.com/products/higher-logic-thrive/reviews/higher-logic-thrive-review-250629?section=pricing&secure%5Bexpires_at%5D=2026-05-24+13%3A38%3A56+-0500&secure%5Bsession_id%5D=a0051452-377f-4e0e-b919-0b744ff1237b&secure%5Btoken%5D=4c9ce4b1a006180568883ec9ae51065d2bd76119f24ce2d89d6554398f8bb198&format=llm_user) ## Higher Logic Thrive Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [iMIS](https://www.g2.com/products/imis/reviews) - [Rhythm](https://www.g2.com/products/rhythm-systems-rhythm/reviews) ## Higher Logic Thrive Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Community Building** - Member Profiles - Email & Notifications - Member Discovery - Member Referrals - Community Spaces - Paid Memberships - Multimedia Sharing - Courses **Campaign Management** - Event / Webinar Marketing **Community Improvement** - Gamification - Polls & Questions - Automation Rules **Customer Analytics** - Community Insights - Community Engagement Analytics - Downloadable Reports - ROI Tracking **Reporting & Analytics** - Basic Reporting - ROI Analytics **Community Management** - Community Feeds & Discussions - Live Streaming - Chat & Messaging - Events Management - Admin Roles & Permissions **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Online Community Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Higher Logic Thrive Alternatives - [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) - 4.6/5.0 (673 reviews) - [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) - 4.4/5.0 (388 reviews) - [Gainsight Customer Communities](https://www.g2.com/products/gainsight-customer-communities/reviews) - 4.4/5.0 (255 reviews)