# HID Authentication Service Reviews **Vendor:** HID Global **Category:** [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam) **Average Rating:** 4.5/5.0 **Total Reviews:** 2 ## About HID Authentication Service The HID Authentication Service provides a secure and scalable authentication platform for trusted identity, along with HID’s mobile authentication solution, HID Approve™. The Authentication Service offers the following benefits: Achieve a rapid ROI on your investment and quickly secure your customer base Enroll your users into strong multi-factor authentication using an intuitive, mobile-based application Protect your most complex applications with advanced multi-factor authentication The Authentication Service is ideal for: - Enterprise organizations - operating within regulated industries - who need to be compliant with security regulations. - Organizations delivering customer identity and access management (CIAM) solutions that need to deploy rapidly and at scale. - Government agencies, Financial Services’ and Healthcare providers securing access to online services for citizens, customers and patients. - The Authentication Service is SOC 2 Type 2 certified and can be complemented by other services offered by the cloud identity platform, such as the HID Risk - Management Solution, Public Key Infrastructure (PKI) and Credential Management services. ## HID Authentication Service Reviews ### 1. Highly recommended authentication service **Rating:** 4.0/5.0 stars **Reviewed by:** Matt O. | Territory Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2022 **What do you like best about HID Authentication Service?** Users can be authenticated and authorized in business applications quickly and easily using this sercvice. Users are able to integrate HID strong authentication credentials into their solutions and comply with FIPS140-2 regulations if needed. **What do you dislike about HID Authentication Service?** The service can be somewhat technical to navigate and will require some initial learning curves. This can be frustration to some users, but with time will become easier. **What problems is HID Authentication Service solving and how is that benefiting you?** Having our authentification service done locally has been time-consuming and sluggish. Now with using the HID service through a rapid, cloud delivery model, we are more agile and spend more time on innovation rather than deployment and support of our customers. ### 2. No bugs or defects works perfectly well. **Rating:** 5.0/5.0 stars **Reviewed by:** Tharusha D. | Network engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2022 **What do you like best about HID Authentication Service?** HID makes every transaction secured in many layers. And I appreciate the level of security they provide **What do you dislike about HID Authentication Service?** Nothing at all I just like it the way it is **What problems is HID Authentication Service solving and how is that benefiting you?** When is comes to the banking services it's really easy to use the multi factor authentication - [View HID Authentication Service pricing details and edition comparison](https://www.g2.com/products/hid-authentication-service/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-15+05%3A37%3A48+-0500&secure%5Bsession_id%5D=421c1e44-aab8-47c3-ad19-edef72c7f53a&secure%5Btoken%5D=21df0ecfd33dde28787f1175862d1d635ece927d70839d29b05f2bfb1416789f&format=llm_user) ## HID Authentication Service Features **Authentication type** - SMS-Based - Voice-Based Telephony - Email-Based - Hardware Token-Based - Software Token - Biometric Factor - Mobile-Push - Risk-Based Authentication **Integration** - Uses Open Standards - Mobile SDK - Workforce Authentication - Customer Authentication **Functionality** - Self-registration and self-service - Authentication - Scalability - Consent and preference management - Social login - Customer data linking **Functionality** - FIDO2-compliant - Works with hardware security keys - Multiple authentication methods - Offline or no-phone solution **Functionality** - Multi-Device Sync - Backup **Administration** - Encryption - Audit Trails - Regulatory Compliance **AI Authentication Risk Management - Customer Identity and Access Management (CIAM)** - Adaptive MFA - Anomaly Detection - Fraudulent Login Detection - Adaptive Authentication Policies - Risk-Based Authentication **Implementation** - Easy Setup - Mobile SDK - Web SDK **AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)** - Behavioral Biometric Analysis - Liveness Detection **AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)** - Account Recovery Assistants - Constraint Enforcement ## Top HID Authentication Service Alternatives - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (499 reviews) - [LastPass](https://www.g2.com/products/lastpass/reviews) - 4.5/5.0 (2,031 reviews) - [1Password](https://www.g2.com/products/1password/reviews) - 4.6/5.0 (1,779 reviews)