# Hicomply Reviews
**Vendor:** Hicomply  
**Category:** [Security Compliance Software](https://www.g2.com/categories/security-compliance)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 198
## About Hicomply
Hicomply is a governance, risk, and compliance (GRC), ISMS platform that automates and streamlines achieving and maintaining certifications across multiple frameworks, including ISO 27001, SOC 2, GDPR, ISO 9001, ISO 14001, ISO 45001, and ISO 42001. Built for startups through to global enterprises, Hicomply centralises and automates compliance management for IT, security, and risk teams—reducing certification time and cost by up to five times compared to manual methods. Features include automated workflows, multi-framework support, evidence management, internal audit tools, customisable controls, policy and procedure templates, risk management, and 24/7 monitoring. Hosted and supported in the UK, with enterprise-grade security, multi-language capability, and white-labelling options, Hicomply keeps organisations continuously audit-ready with less stress.



## Hicomply Pros & Cons
**What users like:**

- Users love the **ease of use** of Hicomply, appreciating its intuitive design and straightforward implementation process. (66 reviews)
- Users praise Hicomply for its **robust compliance features** that streamline processes and enhance overall efficiency. (33 reviews)
- Users find the **intuitive interface** of Hicomply enhances navigation and simplifies compliance management effortlessly. (20 reviews)
- Users appreciate the **efficient evidence management** of Hicomply, simplifying compliance tasks and boosting productivity effectively. (19 reviews)
- Users appreciate the **intuitive navigation** of Hicomply, which simplifies onboarding and enhances overall user experience. (17 reviews)
- Easy Setup (15 reviews)
- Users value the **ease of achieving ISO compliance** with Hicomply, simplifying the document update process remarkably. (15 reviews)
- Time-saving (15 reviews)
- Users highlight the **excellent customer support** of Hicomply, which greatly enhances their experience and ease of use. (11 reviews)
- Policy Management (11 reviews)

**What users dislike:**

- Users express that the **lack of clarity** in Hicomply&#39;s dashboard and processes leads to confusion and anxiety. (10 reviews)
- Users find the **interface unintuitive** , with confusing save functions and hidden settings affecting usability. (8 reviews)
- Users find the **PDF viewer lacking** , as its small size and features hinder document accessibility and searchability. (6 reviews)
- Users express a need for **more guidance** on technical features, highlighting a steep learning curve. (4 reviews)
- Users find the **time-consuming setup** of Hicomply to hinder initial experience, despite long-term benefits post-configuration. (4 reviews)
- Users experience **inconsistent error handling** with unclear messages, causing confusion during template downloads and uploads. (3 reviews)
- Limited Customization (3 reviews)
- Not User-Friendly (3 reviews)
- Users face challenges with **excessive email notifications** and accessibility issues, hindering their experience with Hicomply. (3 reviews)
- Slow Performance (3 reviews)

## Hicomply Reviews
  ### 1. Powerful Document Management, Needs Improved Permissions Clarity For First Time Users

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mario F. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about Hicomply?**

I use Hicomply as a database location for all our processes and procedures. I really enjoy how it helps us find documents quickly using keywords and ensures we always have the latest version. The search fields by category or department are a standout feature, getting us to the actual document needed quickly. This speed is particularly valuable for individual use or when in front of a customer or auditor, making it much easier as there's no fumbling around.

**What do you dislike about Hicomply?**

I struggle with understanding the permissions for generating new docs or suggesting changes to existing docs. This could just be from not having to perform these tasks that often.

**What problems is Hicomply solving and how is that benefiting you?**

Hicomply helps us quickly find documents using keywords and ensures we have the latest version. The search by category/department speeds up finding specific documents and is helpful in customer or auditor meetings, avoiding fumbling.

**Official Response from Customer Team:**

> Thank you for taking the time to share such thoughtful feedback, it’s great to hear how valuable Hicomply is for quickly finding documents and supporting you in customer and auditor conversations. We’re especially glad the search and categorisation features are making a real difference day-to-day.

For clarity on how requesting new documents or suggesting updates works in your organisation, we’d recommend reaching out to your IMS Lead or Compliance Manager. If you’d like any additional support from our side, feel free to contact our team at support@hicomply.com and we’ll be happy to help.

  ### 2. Efficient Policy Management with Basic UI

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gareth L. | Deputy Head of Engineering, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2025

**What do you like best about Hicomply?**

I find Hicomply to be a much better solution than just having PDF policies in a Google Drive with no tracking. It helps us manage our internal policies effectively, allowing employees to read and agree to them, and assists in risk assessments for new software tools like AI. I also appreciate that it tracks who has read the policies and when.

**What do you dislike about Hicomply?**

The UI is pretty basic. Could be more modern.

**What problems is Hicomply solving and how is that benefiting you?**

I use Hicomply to manage internal policies efficiently, track employee acknowledgment, and conduct risk assessments for AI tools. It solves the problem of tracking policy engagement beyond just storing PDFs in Google Drive.

**Official Response from Customer Team:**

> Thank you so much for your thoughtful feedback and for taking the time to leave a review on G2!

We're delighted to hear that Hicomply is helping you track compliance learning with ease and keeping your team up to date with policy changes through a simple and centralised platform. Simplicity is one of our core design principles, so knowing that it’s working well for your team really means a lot to us.

It’s also great to hear there are no downsides for your use case, that's the experience we strive to deliver. If you ever have suggestions or evolving needs, we're always listening and happy to help ensure Hicomply continues to support your compliance journey effectively.

Thanks again for being part of the Hicomply community!

  ### 3. Simplifies ISO 27001 Management Seamlessly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2023

**What do you like best about Hicomply?**

I really like how Hicomply simplifies ISO 27001 management, making the process less time-consuming. It's great that we can see when staff has read and acknowledged policies. The platform is really easy to use and beneficial, and it makes the entire audit process simpler. I appreciate the staff support at Hicomply, especially Zoe Grylls, who helped us get set up very quickly and has supported us massively ever since. The support team is always friendly and helpful, which is reassuring.

**What do you dislike about Hicomply?**

There's nothing I dislike about HiComply. They're always working on improving the platform, so if there's anything that isn't as smooth as you'd like, it's usually resolved in future updates, or on the road map

**What problems is Hicomply solving and how is that benefiting you?**

Hicomply simplifies ISO 27001 management by showing policy acknowledgments, assisting in policy creation and annual reviews, and making audits easier. It takes the guesswork out of ISMS, is easy to use, and saves time with supportive staff.

**Official Response from Customer Team:**

> Thanks so much for your review, we are very proud of our Customer Super Team and are thrilled that you can already see how much easier the Hicomply ISMS will make your implementation!

  ### 4. A great helping hand freeing up time to concentrate on the areas which matter.

**Rating:** 4.5/5.0 stars

**Reviewed by:** James E. | Cyber Risk Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2025

**What do you like best about Hicomply?**

The platform enables you to move beyond using monolithic spreadsheets, making it easier to record what matters most to you.

The built-in policies and procedures are of excellent quality and have helped me identify areas that needed improvement. They are straightforward to edit and can be customised to match your organisation’s branding.

Support has been outstanding, and I especially appreciate the ability to transfer relevant elements from one certification to another when there is overlap, which helps eliminate redundant work.

**What do you dislike about Hicomply?**

As with any product, technical issues can occasionally arise. One particular issue took a bit longer to resolve than I would have preferred, but fortunately, it did not affect compliance or certification. The main thing is that there is constant communication about this issue, so I know that I have not been forgotten!

**What problems is Hicomply solving and how is that benefiting you?**

It has laid the foundation for the pathway to security certifications. It has already saved weeks of time I would have spent manually writing controls and policies.

**Official Response from Customer Team:**

> Thank you for your fantastic review!

We’re thrilled to hear that Hicomply has helped you move away from the burden of spreadsheets and provided you with high-quality, customisable policies and procedures. It’s great to know these have been instrumental in identifying gaps and aligning documents to your brand and organisational needs.

We’re especially proud that our platform is saving you valuable time and helping you lay the groundwork for security certifications. Your recognition of our support team means a lot—they’re dedicated to ensuring every customer gets the most from Hicomply.

We love your observation about enhancements! We actively listen to our customers, and feedback like yours directly shapes our continuous improvements. Thank you for trusting us to support your compliance journey.

  ### 5. HighComply: Cost-Effective ISO Certification Partner

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stephen W. | Head of Information Security Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** September 26, 2025

**What do you like best about Hicomply?**

I appreciate HighComply’s straightforward and easy-to-use platform, which stood out from other vendors I considered before making a decision. Their approach and user-friendly interface made the initial setup process smooth and hassle-free, with minimal effort needed to get started. I value having a dedicated partner in HighComply, particularly Zoe, who is immensely knowledgeable about the standards. Her ability to guide us through the certification process, along with the templated policies and documents provided by HighComply, has significantly aided our progress toward ISO 27001 certification. The platform serves as a comprehensive one-stop shop where all necessary steps and actions are clearly laid out, which I find incredibly useful. This has increased our efficiency and saved us time, especially since we have limited resources. HighComply’s cost-effectiveness and simplicity make it a product I would recommend to others, particularly for organizations tight on time and budget. The step-by-step process outlined by the platform for achieving standards further enhances its utility. I am highly satisfied and would rate my likelihood to recommend it as a 9.5 out of 10.

**What do you dislike about Hicomply?**

I feel that there's room for improvement in providing more detailed guidance in the more technical areas, like with the statement of applicability. It would be helpful to have clearer information about what's specifically being asked and looked for in those sections.

**What problems is Hicomply solving and how is that benefiting you?**

HighComply helps us ease ISO 27001 certification with guidance, templates, and time-saving features, supporting our efficiency with limited resources.

**Official Response from Customer Team:**

> Thank you so much for your thoughtful review! We’re delighted to hear that you’ve found the Hicomply platform easy to use and that Zoe has been able to support you with her ISO expertise. It’s great to know the platform layout, implementation, and onboarding experience have been smooth for your team.

We really appreciate your feedback on document editing. Our product team is always looking at ways to improve functionality, and we’ll make sure your suggestion is considered as we continue to develop the platform.

We’re pleased to see the positive impact Hicomply is having on your documentation quality and security improvements. Thank you for trusting us to support your compliance journey, we’re excited to keep working with you.

  ### 6. Did all internal ISO27001 compliance training within Hicomply

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matthew H. | Principal Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2024

**What do you like best about Hicomply?**

I really liked how everything was stored in one place and on a simple single screen. I also like the fact you get updates when there are documents there that haven't been reviewed. I have yet to need customer support for anything, but then again I'm only a user, not an administrator. I also really like how you can view / download / print documents all from the same viewer.

**What do you dislike about Hicomply?**

I have sometimes found it difficult to login because it doesn't think I'm human, this is probably because I use 1Password to store all my credentials and it is all automated. That would be one of my recommendations for the team, test loging in with common password managers (including inbuilt browser implimentations).

**What problems is Hicomply solving and how is that benefiting you?**

Our business needs to be ISO27001 compliant, and Hicomply is helping the Ops team to make sure everyone across the business has read and accepted the vast amout of documentation.

**Official Response from Customer Team:**

> We're pleased to hear that Hicomply is effectively supporting your ISO27001 compliance needs. We value your input regarding the login issue and will explore ways to optimise the login process for users with password managers.

  ### 7. Efficient Training with Seamless Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Neil G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about Hicomply?**

I like Hicomply for its clear videos and easy access through the web portal. The videos and information are short and digestible which is great for keeping up with training. I find it simple to use, and it fits easily into my working day and schedule. The quick access is a huge benefit, as the speed of logging on helps me get training done efficiently. The initial setup was easy, which was a great start.

**What do you dislike about Hicomply?**

platform works very well

**What problems is Hicomply solving and how is that benefiting you?**

I use Hicomply for corporate training, and it keeps the staff updated on various topics. It’s simple to use, with quick access that fits around our schedule and the speed of log-on makes training efficient. I love the clear, short, and digestible videos and information.

**Official Response from Customer Team:**

> We’re delighted to hear that Hicomply is helping you deliver efficient, accessible corporate training. Making content clear, concise, and easy to fit into a busy working day is something we care deeply about, so it’s great to know the short, digestible videos and quick log-on experience are making a real difference for you and your team.

It’s also fantastic to hear that the initial setup was smooth, we aim to make getting started as simple as possible so teams can focus on what matters most.

We appreciate you taking the time to share your experience, and we’re glad Hicomply is supporting your staff in staying up to date. If there’s ever anything we can do to enhance your experience even further, we’d love to hear from you!

  ### 8. HiComply Simplifies ISO Process with Ease

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tobias L. | Chief Technology Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about Hicomply?**

It takes a short time to get used to the platform. But combined with their expertise and partners I feel as though using HiComply greatly simplified our ISO process and in turn has improved our company. Their automation system is very good for evidence collection and it integrates well with our other platforms to sync tickets across. It was fairly easy to implement this into our company.

**What do you dislike about Hicomply?**

There isn't much to dislike. If I was to nit-pick then it took a while for a support case to be resolved but it really wasn't that big of an issue in the first place.

**What problems is Hicomply solving and how is that benefiting you?**

We needed to become ISO27k compliant and HiComply paved a straight-forwards path to achieving this goal. They are a modern platform and should be seriously considered by companies or organisations that want to cut through the weeds and find a solution that works quickly.

**Official Response from Customer Team:**

> Thank you for such a detailed and positive review. We’re thrilled to hear that Hicomply has helped simplify your ISO 27001 process and that our automation, integrations, and implementation experience have added real value to your compliance journey. Making ISO certification faster and more straightforward for our customers is exactly what we aim to achieve.

We are sorry that your support case wasn't resolved sooner, we have recently expanded our customer support team, to allow us to manage support cases more efficiently and continue providing the high-quality service our customers expect.

Thank you again for your thoughtful comments and for recommending Hicomply as a modern, effective compliance solution.

  ### 9. Review of HiComply

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deirdre L. | Cyber Security Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 26, 2025

**What do you like best about Hicomply?**

Hicomply stands out for its straightforward and quick implementation process, supported by a dedicated Customer Success Manager who guides teams step-by-step through onboarding and beyond. 

The platform is highly intuitive and user-friendly, this allows our business to fast onboarding and easy navigation.

Automation relieves much of the stress from recurring compliance tasks, risk assessments, and evidence gathering, preparing organizations for audits with minimal manual input

Flexible configuration and scalability, fitting the needs of the business with adaptable plans.

It is a single source of truth system, it includes templates and centralised document management, it helps streamlines processes and helps ensure documents are kept up-to-date.

**What do you dislike about Hicomply?**

Occasional minor bugs

Limited integration options with third-party platforms

**What problems is Hicomply solving and how is that benefiting you?**

Hicomply is helping us on our journey to ISO27001 certification, is it benefiting us significantly as it is saving us a massive amount of time and resources

**Official Response from Customer Team:**

> Thank you for sharing such a detailed review of your experience with Hicomply. 
We’re thrilled to hear that the implementation process, guided by our Customer Success team, has been smooth and supportive, and that the platform’s usability, automation, and flexibility have helped streamline your compliance journey. 
Knowing that Hicomply is saving your business significant time and resources while supporting your ISO 27001 certification is exactly the impact we strive for.

We also appreciate your constructive feedback regarding minor bugs and integration options. Continuous improvement is a priority for us, and feedback like yours helps us refine the platform to better serve our customers.

Thank you again for your trust in Hicomply, we’re proud to be part of your compliance journey.

  ### 10. My thoughts about Hicomply

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Hicomply?**

What I appreciate most about Hicomply is the way it streamlines compliance by consolidating everything in a single platform, including policies, risk assessments, evidence collection, and audit tracking. Its user-friendly interface and automation features help save time, minimize mistakes, and provide teams with a clear view of their progress. Hicomply transforms what was once a stressful, manual process into an efficient workflow that enhances security and fosters client trust.

**What do you dislike about Hicomply?**

Setting up the platform and customising it to fit your organisation’s requirements can be a time-consuming process. Nevertheless, after the initial configuration is complete, managing the system becomes much more straightforward, and the effort invested in learning it proves worthwhile quite quickly.

**What problems is Hicomply solving and how is that benefiting you?**

Hicomply eliminates the difficulties of handling compliance manually by centralising all information. This not only saves time and minimises mistakes, but also makes it much simpler to manage compliance requirements without unnecessary stress.

**Official Response from Customer Team:**

> Thank you so much for taking the time to share your thoughtful feedback! We’re delighted to hear that Hicomply has helped simplify your compliance process and made it easier to manage everything from one central platform. It’s great to know that our automation, intuitive design, and visibility tools are saving your team time and helping build trust with clients, that’s exactly what we aim to achieve.
We also really appreciate your comments about the setup process. You’re absolutely right that configuring Hicomply to fit your organisation takes a little time upfront, but we’re glad to hear that the effort pays off once it’s tailored to your needs. Our team is always looking for ways to make onboarding even smoother, so your feedback is invaluable.
Thanks again for being part of the Hicomply community, we’re thrilled to be supporting your compliance journey!

  ### 11. Effortless Document Security, Intuitive Dashboard

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mark K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about Hicomply?**

I like how Hicomply allows up-to-date documents to be safely secured in one place without worrying about version history. I appreciate how simple the dashboard is, showing exactly what needs to be completed. It's really useful to see straight away which files haven't been viewed and need reviewing. The initial setup was also very easy.

**What do you dislike about Hicomply?**

The MFA is a little frustrating but I understand that's just a security measure. Maybe an app so it can be done on the move?

**What problems is Hicomply solving and how is that benefiting you?**

I use Hicomply to securely store up-to-date documents without worrying about version history. It simplifies document sharing, and the dashboard shows me exactly what needs reviewing, making management straightforward.

**Official Response from Customer Team:**

> Thank you for taking the time to share your feedback, we’re delighted to hear that you’re finding Hicomply intuitive and easy to use.

It’s great to know that secure document control, clear version management, and the simplicity of the dashboard are making a real difference for you. We’ve designed the platform to make reviews and oversight straightforward, so it’s fantastic to hear that this is coming through in your experience.

We also appreciate your comments on MFA. While it’s there to protect your data and strengthen security, we completely understand that convenience matters too. Feedback like yours is invaluable, and we’re always exploring ways to improve usability, including enhancing the experience for users on the move.

Thanks again for your thoughtful review and for being part of the Hicomply community.

  ### 12. Effective Platform, Expedient Alignment with ISO 27001

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason K. | HSEQ Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2025

**What do you like best about Hicomply?**

Fantastic Ease of Use, Integration and Implementation through the information loaded within the Hi-Comply Platform throughout the Key-Stages of an ISMS (Policies, Procedures and Risk Assessment), to help get companies effective alignment with effective Information Security has been a breath of fresh air. The Customer Support that has been required from the Hi-Comply Team - from learning the Platform and make it unique to the requirements of the Business to completing an Evaluation of Cyber-Security through Penetration Testing has been top quality.

**What do you dislike about Hicomply?**

I have not encountered any real downfalls with Hi-Comply. Just the Platform 'in-editing' tools for things like creating policies, could be more effective to achieve the desired formatting outputs.

**What problems is Hicomply solving and how is that benefiting you?**

Fantastic Ease of Use, Integration and Implementation through the information loaded within the Hi-Comply Platform throughout the Key-Stages of an ISMS (Policies, Procedures and Risk Assessment), to help get companies effective alignment with effective Information Security has been a breath of fresh air. 

Effective learning the Platform (with needs of Information Security) has enabled the Platform to be unique to the requirements of the Business to completing an Evaluation of Cyber-Security through Penetration Testing has been top quality.

**Official Response from Customer Team:**

> Thank you for sharing such thoughtful feedback about your experience with Hicomply. 
We’re delighted to hear that the platform’s ease of use, integration, and structured approach to ISMS implementation has been so valuable in supporting your ISO 27001 journey. 
It’s also wonderful to know that our customer support team has been able to provide the guidance and expertise you needed.

We appreciate your comment on the in-editing tools for policy creation and formatting. Feedback like this is invaluable as it helps us improve and refine the platform further.

We’re thrilled to see the positive impact Hicomply is having for your business and your information security goals. Thank you again for your detailed review and for trusting us as your compliance partner.

  ### 13. Great for ISMS Structuring, But Customer Support Needs Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ben M. | Head of Infrastructure &amp; Platform Engineering, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about Hicomply?**

The upsides are that we can use it to structure our ISMS and make the experience of external audits easier.

**What do you dislike about Hicomply?**

The interface lacks some features that would be very useful. For example, searching a key phrase contained within documents (policies, procedures, records) and being able to find the relevant document.

Also, the customer support is not good. At times it is openly hostile, suggesting that a platform wide issue is user error. Also the content sometimes looks copied from a general AI platform that has no knowledge of the Hicomply system, and isn't appropriate.

**What problems is Hicomply solving and how is that benefiting you?**

We need somewhere to store evidence for external audits and it fills that use case well.

**Official Response from Customer Team:**

> Thank you for taking the time to share your feedback, we appreciate you outlining both what’s working well and where you feel there’s room for improvement.  
We’re pleased to hear that the Hicomply IMS is supporting your framework and helping with audits.  
Searching within documents is a great idea, this has been passed to our Product Team.  
We’re sorry that your support experience didn’t meet expectations, feedback like this is taken seriously and is used to inform how we support our customers.
Thank you again for your honesty and for using Hicomply.

  ### 14. Assessing HiComply Clients for certification.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2023

**What do you like best about Hicomply?**

Ease of use, well structured, good document management and change management. SOA layout, support.

**What do you dislike about Hicomply?**

In some documents it says ISO27001 and not ISO/IEC27001. A pedantic point but can be updated for continulity.

**What problems is Hicomply solving and how is that benefiting you?**

I have been auditing clients ISMS for a better part of three years on the HiComply software platform. It has proven to be very effective is its management of document creation, change management and overall risk management including well structured SOA. Navigating the system is very easy to the point that it has limited the amount of time we as a certification service provider need to do an effective ISMS review. It has proven to be so operative that we offer all HiComply clients a substantial discount since it makes our certification process so much easier. A real efficient system and all round winner.

**Official Response from Customer Team:**

> It's great to hear that Hicomply not only simplifies Implementation, but Audit too!
We will get straight on to the document consistency point (ISO/IEC27001).

  ### 15. Effortless Compliance Management with Intuitive Workflows

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2025

**What do you like best about Hicomply?**

I really appreciate how Hicomply simplifies the management of compliance tasks by bringing everything together in one place. The platform is clean and intuitive, which eliminates much of the manual work that typically slows teams down. I also value the clear workflows and structured guidance, as they make it much easier to stay aligned with standards. Overall, Hicomply helps save time, keeps everything organised, and makes the whole process of compliance feel far more manageable.

**What do you dislike about Hicomply?**

At times, the platform feels somewhat rigid when I try to customise specific workflows or documentation. There are a few areas that could be more intuitive, particularly for newcomers who are still getting familiar with the system. However, aside from these points, most of the issues I’ve encountered are minor and don’t significantly impact overall usability.

**What problems is Hicomply solving and how is that benefiting you?**

Hicomply streamlines and simplifies compliance work by organizing all tasks, evidence, and documentation in a single, structured location. By minimizing manual administrative work, it becomes much easier to remain audit-ready and maintain clear visibility across teams. This not only saves time and reduces the likelihood of errors, but also makes managing compliance processes significantly more efficient.

**Official Response from Customer Team:**

> Thank you so much for taking the time to share such thoughtful feedback, we’re delighted to hear that Hicomply is helping you simplify and streamline your compliance management. It’s great to know that the intuitive interface, structured workflows, and centralised approach are making the process feel more manageable and saving your team valuable time.

We also really appreciate your constructive comments around flexibility and ease of onboarding. We’re continuously working to make the platform even more intuitive and adaptable, and feedback like yours is essential in helping us prioritise those improvements. 

Thank you again for your review and for being part of the Hicomply community, we’re committed to supporting you every step of the way on your compliance journey.

  ### 16. Easy to Use, Great Value, and a Helpful Team.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen W. | group head of Cyber security and Resilience, Enterprise (> 1000 emp.)

**Reviewed Date:** March 20, 2026

**What do you like best about Hicomply?**

The platform is easy to use and follow and the team are very knowledgeable and helpful. Pricing is good value for money. Integration was quick and easy. No issues over site performance its available as and when.

**What do you dislike about Hicomply?**

I don't have anything negative to say. Perhaps AI could be more detailed.

**What problems is Hicomply solving and how is that benefiting you?**

Quick and easy implementation of ISO27001

**Official Response from Customer Team:**

> Thank you so much for your kind feedback, we’re really pleased to hear that you’ve found Hicomply easy to use and good value, and that your ISO 27001 implementation was quick and straightforward. It’s great to know the team has been helpful and that everything has been running smoothly for you.

We also appreciate your note around AI functionality. This is an area we’re actively continuing to enhance, and your feedback is really valuable in helping us shape those improvements.

As part of this, we now offer support for ISO/IEC 42001, the international standard for AI management systems. Detailed AI governance and could be a great next step if you’re looking to expand your compliance beyond ISO 27001.

Zoe would be happy to show you how this could work within your current setup, please just give her a shout to arrange a focused session.

Thanks again for taking the time to share your experience, it’s hugely appreciated.

  ### 17. Great Usability, Needs Better Email Management

**Rating:** 3.0/5.0 stars

**Reviewed by:** James C.

**Reviewed Date:** November 25, 2025

**What do you like best about Hicomply?**

I appreciate Hicomply’s good looking interface, which is not only aesthetically pleasing but also very easy to use, making navigation simple and enhancing my overall experience with the software. The notifications and reminders feature effectively keeps me informed about pending tasks, ensuring that nothing slips through the cracks without my knowledge. This proactive approach to reminders is invaluable in managing policies efficiently. Additionally, I found the initial setup of Hicomply to be very easy, which significantly lowered the barrier to entry and allowed a smooth transition from using our HR system. The ease of setup and user-friendly interface together make the software approachable for users of all levels, enabling me to focus on policy handling without struggling with the system itself.

**What do you dislike about Hicomply?**

I don't like how we were automatically registered for marketing emails without consent. This was not a good experience, and it would be better if each user had the ability to opt-in individually instead of being opted in as a bulk.

**What problems is Hicomply solving and how is that benefiting you?**

I use Hicomply to track and verify policy agreements, making compliance checks easier with a user-friendly interface and timely reminders.

**Official Response from Customer Team:**

> Thanks so much for taking the time to share your feedback. We’re really pleased to hear you’re enjoying Hicomply’s interface, easy setup, and the notifications and reminders that help keep policy agreements and compliance checks on track. We appreciate you raising your concerns, and are glad we’ve been able to speak directly and resolve this with you.

  ### 18. Effortless Setup, Valuable Document Tracking

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2025

**What do you like best about Hicomply?**

I like the fact that Hicomply highlights which documents are still to be read and creates an audit trail of documents that have been accepted or rejected.

**What do you dislike about Hicomply?**

The monitoring dashboards could be a little bit more data rich.

**What problems is Hicomply solving and how is that benefiting you?**

I use Hicomply to review company HR policies. It highlights documents that still need to be read and creates an audit trail of accepted or rejected documents.

**Official Response from Customer Team:**

> Thank you for your feedback! We're so glad to hear that Hicomply is making it easy for you to track compliance and ensure your team is reading the necessary documents. Having that visibility is key, and it's great to know the dashboard is working well for you.

And no dislikes? We’ll take that as a win! 😊 That said, if you ever have suggestions for improvement, we’re always open to hearing them.

Thanks again for your support—we're here whenever you need us!

  ### 19. Clean Interface and Helpful Progress Bar, But Clickable Elements Need Clarity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rhys M. | Support Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about Hicomply?**

I appreciate the simple layout and user interface of the portal, as it makes it easy to view all the documents I need to review. The progress bar at the top also helps me quickly track how much I have completed.

**What do you dislike about Hicomply?**

Since the view buttons are not underlined, they are not immediately recognizable as clickable elements. I would also recommend updating the status indicators: when an item has been accepted, the color should change to green, and when it is pending, perhaps use an amber or red color.

**What problems is Hicomply solving and how is that benefiting you?**

It centralizes all my important work documents, allowing me to access them anytime and from any location. Since these documents are electronic, I can easily search through lengthy files by using keywords.

**Official Response from Customer Team:**

> Thank you for your detailed feedback. We’re pleased to hear that you find Hicomply’s clean interface and progress tracking features helpful for managing and reviewing your documents. Making the user experience intuitive and efficient is a key focus for us, so it’s great to know these features are working well for you.
We also really appreciate your suggestions regarding clickable elements and status indicators. Feedback like this is invaluable in helping us refine and improve the platform’s usability. Our product team continually reviews user insights like yours to inform future updates.
Thank you again for taking the time to share your experience and for helping us make Hicomply even better.

  ### 20. Efficient Document Notifications, Needs Tailored Alerts

**Rating:** 3.5/5.0 stars

**Reviewed by:** Liam W.

**Reviewed Date:** December 22, 2025

**What do you like best about Hicomply?**

I like Hicomply for its notifications feature, which alerts me whenever a controlled document receives an update. This helps me stay informed about any changes in the documents I need to review or retrieve for work.

**What do you dislike about Hicomply?**

I dislike the way notifications are handled. Currently, everyone is notified for every document, which isn't relevant to all. I think it would be better if users could be assigned to certain groups, allowing documents to be linked to those groups so that updates notify only the members of that group. There were also some teething issues; all employees had to review 500+ documents in its current setup.

**What problems is Hicomply solving and how is that benefiting you?**

I use Hicomply for controlled document review and retrieval. It solves the problem of document updates by providing notifications, which keeps me informed of changes.

**Official Response from Customer Team:**

> Thank you so much for sharing such detailed feedback, we really appreciate you taking the time to write this review.

We’re pleased to hear that Hicomply’s notifications are helping you stay informed and confident that you’re always working from the latest version. Keeping document updates visible and traceable is a key part of what the platform is designed to support, so it’s great to know that’s working well for you. 

We also really value your feedback on how notifications are currently handled, and we’ll be passing your comments directly to our product team as we continue improving the platform experience.   Did you know that users can switch email notifications off and manage them via the app instead?  Please check out our Help Centre for a step by step guide.

We hope everything is now running smoothly following the initial setup, and if there’s anything still not working as expected, please don’t hesitate to reach out, we’d be more than happy to help.

Thanks again for your review and continued support.

  ### 21. Effortless Policy Document Review with Hicomply

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bait-Toyin A. | software engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about Hicomply?**

I like that Hicomply is easy to use and that it presents the information in an easy-to-see format.

**What do you dislike about Hicomply?**

nothing

**What problems is Hicomply solving and how is that benefiting you?**

Hicomply makes it easy to review a lot of policy documents, presenting the information in a format that's easy to see.

**Official Response from Customer Team:**

> Thank you for sharing your feedback. We’re pleased to hear that you find Hicomply simple to use and that it helps you efficiently access and manage your documents. Simplicity and clarity are key priorities for us, so it’s great to know this is reflected in your experience.
We also appreciate your note about notifications, feedback like this helps us identify areas for improvement. Our team is continuously working to make alerts and updates clearer and more intuitive.
Thank you again for taking the time to review Hicomply and for helping us improve.

  ### 22. User-Friendly Platform, Simplifies Compliance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vicki R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about Hicomply?**

I really like Hicomply's user-friendly platform which makes it easy for both employees and employers to navigate. The interface ensures that everyone can access company policies as needed, which is crucial for maintaining compliance. I found the setup process to be very easy and simple.

**What do you dislike about Hicomply?**

Some views can look very simplistic to the eye, not the most pretty looking platform. It's very blocky and boring.

**What problems is Hicomply solving and how is that benefiting you?**

I use Hicomply for storing company policies and ensuring compliance. It's a user-friendly platform, making it easy for both employees and employers to access and sign policies as needed.

**Official Response from Customer Team:**

> We’re delighted to hear that you’ve found Hicomply user-friendly and easy to set up! Making compliance simple and accessible for both employees and employers is exactly what we aim to achieve. It’s great to know the platform is helping you manage and distribute policies efficiently.

We also appreciate your feedback about the interface design. While simplicity is intentional to ensure clarity and ease of navigation, we understand the importance of visual experience as well. Feedback like yours is invaluable and is something our product team continually considers as we evolve the platform.

Thanks again for sharing your experience and for being part of the Hicomply community. If you ever have additional suggestions or ideas, we’d love to hear them.

  ### 23. User-Friendly Platform with Intuitive Dashboard and Handy Document Tools

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Hicomply?**

This platform is very straightforward and user-friendly. The dashboard makes it easy to track your progress in reviewing company policies, and the 'Status' field helps you quickly identify any documents that still need to be accepted. The reading modal can be expanded to fullscreen and then minimized again without any issues, and it also provides options to download or print the document.

**What do you dislike about Hicomply?**

There is an element of the dashboard that could be improved. While there is a completion tracking graph, there are two others are just big red crosses. Having accepted 100% of the documents, these graphs do not make sense to me and could make one anxious as there is no additional information provided about this graph and it relates to compliance.

**What problems is Hicomply solving and how is that benefiting you?**

Employees frequently struggle to locate company policies, as they are often handed a single, overwhelming book of rules or are not at all, and expected to be familiar with all of them. This approach makes it challenging to stay informed, especially when new policies are introduced or existing ones are updated. Hicomply addresses two main problems for me. First, it provides a clear and accessible place to find all company policies. Second, it allows me to easily track whether I have read new or revised policies, ensuring I stay up to date.

**Official Response from Customer Team:**

> Thank you so much for taking the time to share such a thoughtful and detailed review! We’re delighted to hear that you find Hicomply user-friendly and that the dashboard and document tools are helping you stay on top of policy reviews and updates. Making compliance clear and accessible is exactly what we aim for, so it’s fantastic to know the platform is supporting you in that way.

We also really appreciate your feedback about the dashboard graphs. You’ve highlighted a great opportunity for improvement — we’re already reviewing how we can make those visuals clearer and more informative to avoid any confusion or unnecessary concern. Your input directly helps us refine the user experience.

Thanks again for your kind words and constructive feedback. We're thrilled to be making policy management easier for you and your team!

  ### 24. Intuitive Compliance Management with Offline Access—Would Benefit from Built-In Read-Aloud Feature

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about Hicomply?**

What I appreciate most about Hicomply is its clear and intuitive interface, which makes it very easy and efficient to review and access compliance documents. The platform brings all essential compliance files together in a single, easily accessible location, greatly streamlining the compliance review process. I also value the option to download documents for offline use, as this is extremely convenient for reviewing materials in any setting without needing a constant internet connection. This flexibility boosts productivity and allows compliance tasks to be managed seamlessly, whether online or offline. In summary, Hicomply’s combination of simplicity, accessible documentation, and offline functionality makes it a highly practical solution for effective compliance management.

**What do you dislike about Hicomply?**

One area where I believe Hicomply could be improved is the absence of a built-in read-aloud or text-to-speech feature. Considering the sheer volume and complexity of compliance documents that often require review, having an integrated option to listen to these documents would greatly improve usability. This kind of auditory support could make it easier to process large amounts of information and help reduce reading fatigue, particularly during lengthy compliance review sessions. Although many devices now provide external text-to-speech solutions, incorporating this functionality directly within Hicomply would create a more seamless experience, enabling users to listen to documents without needing to switch between different applications or depend on third-party tools. Introducing such a feature would not only enhance accessibility but also support multitasking and make the process of reviewing compliance documents more user-friendly overall.

**What problems is Hicomply solving and how is that benefiting you?**

Hicomply addresses the challenge of managing scattered and complex compliance documents by bringing everything together in a single, secure, and easily accessible platform. This centralisation significantly cuts down the time spent searching for files and handling multiple document versions, making compliance processes much more efficient. In addition, Hicomply automates routine compliance activities like policy updates, approvals, and evidence collection, which reduces manual effort and ensures we are always prepared for audits. Personally, this has led to a lighter administrative load, better time management, and increased confidence that our compliance is both effective and ongoing. The platform’s real-time monitoring of regulatory changes also helps us anticipate compliance issues, lowering risk and allowing us to respond more quickly to new requirements. In summary, Hicomply provides a unified and automated solution for compliance that enhances operational efficiency and supports seamless regulatory adherence.

**Official Response from Customer Team:**

> Thank you for sharing such a thoughtful and detailed review! We’re so pleased to hear that you find Hicomply intuitive and that our platform is helping streamline your compliance management, especially through easy access to documents, offline functionality, and automation. It’s great to know these features are supporting your productivity and giving you confidence in maintaining compliance.

Your feedback about a built-in read-aloud or text-to-speech feature is excellent — and we completely agree that accessibility and ease of review are key to a great user experience. We’ve shared this suggestion with our product team for consideration in future updates, as we’re always looking for ways to make compliance management even more inclusive and efficient.

Thank you again for your valuable insights and kind words. We’re delighted to be your partner in achieving seamless, effective compliance.

  ### 25. User-Friendly Platform with Expert Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hill H. | Implementation and Support Coordinator 

**Reviewed Date:** October 27, 2025

**What do you like best about Hicomply?**

I have found Hicomply to be incredibly efficient, with its centralized and user-friendly platform enhancing my workflow. The comprehensive automation capabilities significantly reduce manual work, allowing me to focus on more critical tasks. Additionally, the centralized platform facilitates streamlined processes and robust compliance and reporting features, which have proven proactive in meeting compliance requirements. I also appreciate the expert support provided by Hicomply, along with the standardized templates and training materials which are extremely beneficial. This combination of features enhances clarity in company expectations and aids in training for new roles and challenges, particularly regarding safety and data security regulations. The ease of setup with clear instructions further reinforces my positive experience with Hicomply. Overall, these elements contribute significantly to improved team performance and clarity in role expectations.

**What do you dislike about Hicomply?**

I do not dislike it

**What problems is Hicomply solving and how is that benefiting you?**

I find Hicomply provides clarity on roles, enhances training, ensures data security, and automates processes, reducing manual work. Its user-friendly, centralized platform boosts compliance and reporting efficiency, aiding in overcoming challenges in safety and regulations.

**Official Response from Customer Team:**

> Thank you for your thoughtful and detailed feedback. We’re so pleased to hear that Hicomply’s automation, centralised platform, and training resources are helping streamline your workflow and strengthen your compliance processes. Our goal is to make managing standards like data security and safety regulations as efficient and clear as possible, so it’s great to know this aligns with your experience.
We’re also delighted that you’ve found our expert support and standardised templates valuable, empowering teams with clarity and confidence is exactly what we aim for. Thank you again for taking the time to share your experience and for being part of the Hicomply community.

  ### 26. Effortless Compliance Management, Stress-Free Audits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 07, 2026

**What do you like best about Hicomply?**

What i like most about Hicomply is that it is straightforward and practical with really less complexity and jargons. It bring everything related to compliance , risks ,tasks and evidence at one please, overall it reduces lot of manual effort around compliance and make audit feel less stressful

**What do you dislike about Hicomply?**

I think it can be more customizable and feels a bit rigid and also for new user a bit of learning curve

**What problems is Hicomply solving and how is that benefiting you?**

hicomply is solving problem of compliance between lot of tools sheets and email. it bring policies , control ,risks and audit in one system.

Biggest help is visibility and and structure which always help to understand what i need to do next

**Official Response from Customer Team:**

> We’re really glad to hear that Hicomply has helped make compliance feel more straightforward, practical, and less stressful, especially when it comes to audits. Bringing together policies, controls, risks, tasks, and evidence in one place is exactly what we set out to do, so it’s brilliant to know it’s reducing manual effort and giving you the visibility and structure you need to stay on track.

We appreciate your feedback around customisation, as well as the learning curve for new users. That’s something we’re actively working on, improving flexibility and making onboarding even smoother so customers can tailor Hicomply to how they work, faster.

Thanks for being part of the Hicomply community

  ### 27. Streamlining Compliance with Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 07, 2025

**What do you like best about Hicomply?**

User-Friendly Interface: Clean, intuitive UI that makes navigation smooth even for non-technical users.
	•	Customizable Frameworks: Ability to tailor compliance workflows based on ISO standards like ISO 27001, ISO 9001, and more.
	•	Automation Features: Automated alerts and task reminders reduce the manual effort required to stay compliant.
	•	Documentation Control: Central repository for policy and procedure documents helps maintain version control and traceability.
	•	Strong Support Team: Responsive and helpful customer service, with regular updates based on user feedback.

**What do you dislike about Hicomply?**

Learning Curve for Advanced Features: Some of the more technical configurations can take time to understand without guidance.
	•	Limited Third-party Integrations: It would be great to see broader integrations with tools like Jira, Slack, or Microsoft Teams.
	•	Performance Lag: Occasional slowness during peak usage or bulk uploads.

**What problems is Hicomply solving and how is that benefiting you?**

It helps in maintaing and updating risk register for our organisation

**Official Response from Customer Team:**

> Thanks for taking the time to share your experience with Hicomply, we appreciate your feedback very much.

It’s great to hear that the user-friendly interface, customisable frameworks, and automation features are making a positive impact on your compliance process. We’re especially pleased that our document control tools and support team are helping you stay organised and feel supported as that's exactly the kind of experience we aim to provide.
We also appreciate your feedback about where there’s room for improvement and it’s helpful to know which external tools would enhance your workflow.  Improving platform performance and stability is an ongoing priority, and we will continue to optimise speed and reliability.
Thanks again for sharing your thoughts and for being part of the Hicomply community, we’re glad to be supporting you on your compliance journey.

  ### 28. Effortless Information Security Compliance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dr. Nainish G. | Director, REC Portfolio &amp; Regulatory Compliance

**Reviewed Date:** October 28, 2025

**What do you like best about Hicomply?**

I appreciate Hicomply for its ease of use and graphical design interface, which makes the software straightforward to navigate. The ease of setting it up was also notable, as it was a pretty straightforward process without complications. Hicomply effectively aids in solving information security compliance issues and supports our goal of obtaining ISO certification by providing valuable features like information review and security policy management. The integration with LinkedIn Learning adds value to our workflow. Overall, these aspects combined with the powerful interface make Hicomply a product I would purchase again, and I confidently rate it a ten out of ten for recommendation.

**What do you dislike about Hicomply?**

Nothing

**What problems is Hicomply solving and how is that benefiting you?**

I use Hicomply to solve information security compliance issues and to help achieve ISO certification. It stands out for its ease of use and graphic design interface, facilitating straightforward setup and effective internal information review.

**Official Response from Customer Team:**

> Thank you so much for your wonderful review! We’re thrilled to hear that you find Hicomply easy to use, visually intuitive, and effective in supporting your ISO certification journey. Our goal is to make information security compliance as simple and seamless as possible, so it’s great to know that setup and navigation have been smooth for you.

We really appreciate you taking the time to share your experience and feedback. Thank you for choosing Hicomply — we’re proud to be your partner in achieving effortless information security compliance!

  ### 29. Hi Comply Revolutionised Company Reading with an Easy-to-Track Kanban Board

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shaun C. | Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2026

**What do you like best about Hicomply?**

Hi comply has revolutionised the reading activities required across the company, and the Kanban board is easy to keep track of my ongoing tasks

**What do you dislike about Hicomply?**

seem to get lots of email reminders about the same thing.

**What problems is Hicomply solving and how is that benefiting you?**

Audits - and good audit planning

**Official Response from Customer Team:**

> Thank you for taking the time to leave us a review, we really appreciate your feedback.

It’s fantastic to hear that Hicomply has helped revolutionise company-wide reading activities and that the Kanban board is making it easy to track ongoing tasks. Creating clear visibility and accountability around compliance activities is exactly what we aim to achieve, so it’s great to know that’s coming through in your experience.

We also appreciate your comment about the email reminders. We know notifications need to strike the right balance between being helpful and being overwhelming. We’re continuously reviewing how reminders work, and feedback like yours helps us fine-tune that experience. If you’d ever like support tailoring notification settings, we’d be very happy to help.

Thanks again for your thoughtful review and for being part of the Hicomply community.

  ### 30. Great app for ISO compliance

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about Hicomply?**

Functionality and linking documents. Task managing. Contact with Customer Support very good. Intuitive use, so easy to implement. Easy document change control. Can by use on daily basis to maintain team tasks, audit preparation progress and/or review.

**What do you dislike about Hicomply?**

Editing templates very basic, no customise option for folders (missing 'Documents' folder, as a records are more for evidence, so all blank documents go to procedures). In the beginning we had some performance issues, but technical team resolved them. Tagging system not working always as it should.  Customer service responsive and try support us, however resolving highlighted problems takes longer than 12 months, so Technical Team is not really efficient.
New dashboard and changes within subscription - not clear communication and introduction of new features. Help section disappeared somewhere too.

**What problems is Hicomply solving and how is that benefiting you?**

Keeping all documents from different department in one place. Once they are linked is easy to maintain changes and not miss any connected files. Auditing process is easier and consume less time.

**Official Response from Customer Team:**

> Thanks for the review Magdalena, it means the world to us.
We agree, our Task Management Feature and the automated linking of documents and controls makes implementation so much smarter.
We are working on improving our template editor as a priority.  Do you tag your documents?  This is a great way to organise them.   

  ### 31. Effortless Navigation and Clear Compliance Management Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hayley C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about Hicomply?**

I like that Hicomply is easy to navigate and provides clear and concise information. I appreciate the option to download documents for review. Everything is clearly listed alphabetically, and once you open them, the information is clearly laid out.

**What do you dislike about Hicomply?**

nothing to dislike

**What problems is Hicomply solving and how is that benefiting you?**

Hicomply helps me understand rules and regulations easily with its clear, concise information and easy navigation, allowing me to download documents for review.

**Official Response from Customer Team:**

> We’re delighted to hear that you find Hicomply easy to navigate and that the information is clear and concise. Creating a platform that simplifies complex rules and regulations, while keeping everything structured and accessible, is exactly what we aim for, so it’s great to know that’s been your experience.

We’re especially pleased that features like alphabetical organisation and downloadable documents are helping make compliance review straightforward and efficient for you.

Thank you again for taking the time to share your feedback, we truly appreciate it.

  ### 32. Effortless Compliance with Clear Dashboard

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kai L.

**Reviewed Date:** November 25, 2025

**What do you like best about Hicomply?**

I really appreciate Hicomply for its clear dashboard, which makes navigating and understanding data straightforward and efficient. This clarity is essential for ensuring compliance with company policy during internal training. Additionally, I find the task feature outstanding, as it shows me exactly what tasks I need to focus on, helping me prioritize and manage my responsibilities effectively. Moreover, setting up Hicomply was quite easy, sparing me the usual hassles of complex installations. This simplicity adds to the overall positive experience of using the software.

**What do you dislike about Hicomply?**

N/A

**What problems is Hicomply solving and how is that benefiting you?**

I use Hicomply for internal training, ensuring compliance with company policy. The clear dashboard and task reminders make it easy to manage responsibilities efficiently.

**Official Response from Customer Team:**

> Thanks so much for sharing this review, we’re really glad Hicomply is making internal training and policy compliance feel straightforward.

It’s great to hear the dashboard is giving you clear visibility and that the task feature is helping you prioritise what matters most day to day. We also love that setup was smooth and hassle-free, that’s the experience we aim to deliver.

If there’s ever anything you’d like to see improved or added as you continue using Hicomply, we’d love to hear your ideas.

  ### 33. Smooth Onboarding and User-Friendly Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mitch a. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about Hicomply?**

Zoe has been very great helping us get onboarded, and the platform is easy to use. I also like how easy it was to integrate and zoe has been great if we ever needed customer support.

**What do you dislike about Hicomply?**

Nothing really, everything is clear and i thought its been easy to implement. we use it basically every day to keep up to date and it has many features.

**What problems is Hicomply solving and how is that benefiting you?**

Helping us with ISO and getting us jumpstarted that we would have been lost without it.

**Official Response from Customer Team:**

> Thank you so much for your fantastic feedback! We’re thrilled to hear that you’ve had such a smooth onboarding experience and that the platform has been easy to use and integrate into your daily processes.

It’s wonderful to know that Zoe’s support has made a difference, we take great pride in making sure every customer feels confident and supported as they work toward certification.

We’re also glad Hicomply is helping you streamline your ISO journey and keep everything up to date. Thanks again for sharing your experience, we truly appreciate your partnership!

  ### 34. Intuitive UI and Handy Reminders Make Compliance Simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jake H. | Consultant, Client Servicing Team, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about Hicomply?**

The built-in notifications help remind me of the reading I still need to complete. The user interface is very straightforward, making it easy to locate documentation and agree to policies.

**What do you dislike about Hicomply?**

It would be helpful if there were a way to search PDFs without needing to download them first.

**What problems is Hicomply solving and how is that benefiting you?**

This tool helps us stay compliant with Cyber Essentials and other ISO standards. It also simplifies the process for staff by clearly showing them what tasks they need to complete.

**Official Response from Customer Team:**

> Thank you for sharing your feedback. We’re delighted to hear that you find Hicomply’s notifications and user-friendly interface helpful for keeping on top of policy reviews and compliance tasks. It’s great to know the platform is supporting your team with Cyber Essentials and ISO compliance.
We really appreciate your suggestion about enabling PDF's, our team is always exploring ways to enhance document accessibility, and feedback like yours helps guide future improvements.
Thank you again for taking the time to review Hicomply and for helping us continue to improve.

  ### 35. Effortless Document Centralization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yahya A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about Hicomply?**

I like the simplicity of Hicomply, especially how easy it is to navigate and carry out actions. It effectively centralizes signed files in one place.

**What do you dislike about Hicomply?**

nothing to note

**What problems is Hicomply solving and how is that benefiting you?**

I use Hicomply to sign legal documents, and it solves the problem of centralizing signed files in one place.

**Official Response from Customer Team:**

> Thank you for your kind feedback! We're really pleased to hear that you're enjoying the simplicity and ease of navigation in Hicomply. Making it straightforward to manage and documents while keeping everything centralised is exactly what we aim for, so it's great to know the platform is helping streamline that process for you.

We appreciate you taking the time to share your experience, and we're glad Hicomply is supporting your legal document workflows effectively. If there's ever anything more we can do to improve your experience, we'd love to hear from you!

  ### 36. Centralized Cybersecurity Hub with Room for Streamlining

**Rating:** 3.5/5.0 stars

**Reviewed by:** TJ H.

**Reviewed Date:** November 25, 2025

**What do you like best about Hicomply?**

I appreciate Hicomply's centralized platform that allows my team and me to access everything necessary for cybersecurity simulation attacks in one location. This feature is especially valuable when coordinating with a large group of people, as it simplifies the process significantly. Additionally, I found the initial setup of Hicomply to be very straightforward, which enabled us to get up and running quickly without any complications.

**What do you dislike about Hicomply?**

Some of the tasks require too many clicks to get to.

**What problems is Hicomply solving and how is that benefiting you?**

I use Hicomply to centralize our response plan information, ensuring everyone involved in a cybersecurity simulation can access everything needed seamlessly.

**Official Response from Customer Team:**

> Thanks for taking the time to share this, we’re really pleased Hicomply is working well as a central hub for your cybersecurity simulations and that setup was quick and straightforward for your team.

We also appreciate the feedback about tasks taking too many clicks to reach. Reducing friction and speeding up navigation is important, especially when you’re coordinating a large group during an exercise. We’ll share this with our product team as a clear opportunity to streamline the task workflow.


  ### 37. Effortless Compliance Reviews and Paperwork Reduction

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2025

**What do you like best about Hicomply?**

It has made reviewing compliance documents easy and minimised paperwork.

**What do you dislike about Hicomply?**

Havent found a dislike with hicomply yet

**What problems is Hicomply solving and how is that benefiting you?**

It makes it easier to review compliance documents and ensures people do review it.

**Official Response from Customer Team:**

> Thank you so much for taking the time to leave a review!

We’re really glad to hear Hicomply has made compliance reviews feel effortless and helped reduce paperwork. Making it easier for teams to review, stay accountable, and keep everything moving is exactly what we set out to achieve, so it’s great to know that’s been your experience.

If there’s ever anything we can do to support you further, or if you’d like help getting even more value from the platform, we’re always here. Thanks again for the brilliant feedback!


  ### 38. Exceptionally User-Friendly and Easy to Navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Louis W. | Senior Delivery Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 22, 2025

**What do you like best about Hicomply?**

Easy to navigate, very user friendly and clear visuals

**What do you dislike about Hicomply?**

There is nothing I would say I dislike about Hicomply.

**What problems is Hicomply solving and how is that benefiting you?**

I feel the issues it is solving is helping me to stay updated with required readings and training details/infomration

**Official Response from Customer Team:**

> Thank you so much for your lovely review!

We’re really pleased to hear that you’re finding Hicomply easy to navigate, user-friendly, and that the visuals are clear, a simple and intuitive experience is something we put a lot of focus into.

It’s also great to know the platform is helping you stay up to date with required readings and training information. Keeping compliance tasks visible and easy to manage is exactly what Hicomply is designed for, and we’re glad it’s supporting you in that way.

Thanks again for your support, we’re delighted to have you with us!

  ### 39. Effortless Document Visualization and Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter  F. | Production Engineering Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about Hicomply?**

It's simple to visualise documents directly within the environment. You can also track the progress of document reviews with ease.

**What do you dislike about Hicomply?**

I have no complaints about the platform; in fact, I find it absolutely fantastic.

**What problems is Hicomply solving and how is that benefiting you?**

Hicomply has made it easier for me to go through hundreds of company documents much more quickly.

**Official Response from Customer Team:**

> Thank you so much for taking the time to leave this review! We're thrilled to hear that Hicomply is making it effortless for you to visualise documents and track review progress, our goal is always to keep things simple, clear, and efficient.

It’s fantastic to know the platform is helping you move through large volumes of documents more quickly. That’s exactly the kind of impact we aim for, so your feedback means a lot to the team.

We also really appreciate your kind words about having no complaints, it’s wonderful to hear that you’re enjoying the experience!

If you ever have ideas, questions, or suggestions in the future, we’re always here and happy to help. Thanks again for being part of the Hicomply community!

  ### 40. A Game-Changer for Streamlining Compliance Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Syamsul R. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2025

**What do you like best about Hicomply?**

The new dashboard is intuitive and visually clear, making it much easier to track compliance tasks and monitor progress at a glance. I particularly appreciate the templates for procedures and policies. They save significant time and help ensure consistency across our documentation. Hicomply’s regular updates and responsive support team further enhance the overall experience.

**What do you dislike about Hicomply?**

Nothing that i can think of at the moment.

**What problems is Hicomply solving and how is that benefiting you?**

We’re using Hicomply for ISO 27001 and it’s made things a lot simpler for us. Everything we need is in one place, and the templates make it quick to update documents. The dashboard is clear and helps me see what needs doing straight away. It’s saved us time and keeps us organised.

**Official Response from Customer Team:**

> Thank you for such a positive review. 
We’re so pleased to hear that the new dashboard is making it easier for you to track compliance tasks and monitor progress, and that the templates are saving you time while ensuring consistency across your documentation. 
It’s also great to know that the regular updates and our support team are contributing to a smooth experience.

We’re delighted Hicomply has helped simplify your ISO 27001 journey by bringing everything together in one place and saving valuable time for your team. Your feedback means a lot to us, and we’re glad the platform is making a real difference.

  ### 41. Easy to Use HiComply to review document

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kin Lam L. | Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2024

**What do you like best about Hicomply?**

It is incredibly easy to use HiComply to review document. I would receive timely alert if there are any updates to any documents, or if there are any new documents.  Once I log in, I can see how many documents have been reviewed and how many are outstanding. Good user experience!

**What do you dislike about Hicomply?**

Hicomply is really user friendly. There is 1 thing I can think of - it would be great if Hicomply would be able to tell what changes/updates have been made to the newer version of document.

**What problems is Hicomply solving and how is that benefiting you?**

To control the document history and record what needs to be done verse what has been done. It is easy to view past documents

**Official Response from Customer Team:**

> We appreciate your review and are pleased to know that Hicomply is meeting your needs for document review and management.

  ### 42. Effortless Compliance with Unmatched Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alan S. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2025

**What do you like best about Hicomply?**

HiComply delivers a refreshingly streamlined experience in compliance management. The interface is intuitive and well-structured, making processes like document tracking, evidence collection, and audit-readiness effortless 


What truly sets them apart, though, is their outstanding support. From onboarding through daily use, the team is hands-on, responsive, and genuinely invested in helping us succeed. Their proactive engagement and expertise have been invaluable.

Pros

Highly intuitive interface and clear navigation

Strong automation to save hours on repetitive compliance tasks

Exceptionally responsive and knowledgeable support team


Overall, HiComply hits the mark between usability and functionality, backed by top-tier customer care. Would recommend to anyone seeking a practical, supported compliance solution.

**What do you dislike about Hicomply?**

The platform is intuitive, but it could benefit from clearer document versioning and a more customisable dashboard to better fit individual workflows. Deeper integrations with tools like Slack or HR systems would also enhance automation and usability. Overall, a great experience with room to evolve into something even stronger.

**What problems is Hicomply solving and how is that benefiting you?**

HiComply is a helping us manage our ISMS

**Official Response from Customer Team:**

> Thank you so much for your thoughtful review and kind words, we’re thrilled to hear that Hicomply is delivering a streamlined and supportive experience for your team! Your feedback about the intuitive interface, automation, and our support team means the world to us.

In terms of your dashboard feedback, your timing couldn’t be better, we’ve just launched our brand-new dashboard experience! It directly addresses your suggestion for greater customisation, bringing even more flexibility to suit individual workflows, look out for communications this week for more detail.

We're committed to evolving with your needs, and your insights play a big role in that. Thanks again for recommending us, we’re so glad to be part of your compliance journey.

  ### 43. Modern Compliance Made Easy and Centralized

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about Hicomply?**

Hicomply is an excellent option for organizations that must adhere to rigorous compliance and information security standards, such as ISO 27001, SOC 2, or GDPR. It is particularly well-suited for those seeking a modern, automated, and centralized platform, rather than relying on spreadsheets, manual checklists, or a collection of separate tools.

**What do you dislike about Hicomply?**

The performance is slow, which I believe is because of the large volume of data it processes.

**What problems is Hicomply solving and how is that benefiting you?**

It has been instrumental in supporting our efforts to achieve ISO27001 certification.

**Official Response from Customer Team:**

> Thank you for sharing your thoughtful review, we’re delighted to hear that Hicomply has been a valuable part of your ISO 27001 journey. Our goal is to provide a modern, automated, and centralised approach to compliance, so it’s great to know that the platform has helped reduce the need for manual tools and streamline your processes.

We really appreciate your honesty regarding performance, our team is actively working on improvements to enhance performance and scalability. Feedback like yours helps us prioritise the areas that matter most to our users.

Congratulations on your progress toward ISO 27001 certification, we’re proud to support you, and we’re here to help every step of the way. Thank you again for choosing Hicomply!

  ### 44. Amazing product and team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.)

**Reviewed Date:** September 29, 2025

**What do you like best about Hicomply?**

The implementation team is extremely knowledgeable and helpful; whenever I have a question, they always know the answer. Integrating into our systems has been straightforward, and the portal itself is user-friendly and easy to navigate. This has made the entire process much simpler from start to finish, saving me a lot of time compared to managing everything manually.

**What do you dislike about Hicomply?**

There is nothing I dislike about using Hicomply or the team.

**What problems is Hicomply solving and how is that benefiting you?**

We are using Hicomply as our Compliance Management platform to help us get through ISO 27001 more efficiently. Having everything documented and accessible in one place for multiple users across the business, it has become a high ROI investment.

**Official Response from Customer Team:**

> Thank you so much for your thoughtful review! 
We’re delighted to hear that you’ve found our implementation team knowledgeable and supportive, and that the integration and portal have made your compliance journey smoother and more efficient. 
Ease of use and time savings are exactly what we aim to deliver, so it’s fantastic to know that this has been your experience.

It’s also wonderful to hear that Hicomply has become a high ROI investment for your business while helping you progress towards ISO 27001. 
We truly appreciate your kind words and your trust in our platform and team. Please don’t hesitate to reach out whenever you need us, we’re always here to help.

  ### 45. Great Platform—No Dislikes So Far

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Hicomply?**

HiComply has been a game-changer for our compliance management process. Before using the platform, maintaining and demonstrating compliance with ISO and GDPR standards felt overwhelming and time-consuming. With HiComply, everything is centralised, automated, and easy to manage

Overall, HiComply has transformed how we approach compliance. It’s an excellent solution for any business looking to automate, organize, and simplify their compliance processes. Highly recommended!

**What do you dislike about Hicomply?**

Haven't came accross any dislikes at present so far

**What problems is Hicomply solving and how is that benefiting you?**

Everything is centralised, automated, and easy to manage.  The email daily digest is beneficial when there are new policies to read.

**Official Response from Customer Team:**

> Thank you so much for your fantastic feedback! We’re delighted to hear that Hicomply has helped transform your compliance management process and made maintaining ISO and GDPR standards easier and more efficient. It’s great to know that the platform’s automation, centralisation, and daily digest features are making a real difference to your workflow.

We really appreciate your recommendation and are thrilled that Hicomply is supporting your team’s compliance journey so effectively. Thanks again for sharing your experience!

  ### 46. HiComply is a fantastic platform for managing our ISMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 14, 2023

**What do you like best about Hicomply?**

All the features  available on the platform are really easy to use once you've had the onboarding  and they interlink where appropriate, so completing the risk assessment for example, helps populate your SoA. Also, all the required policies and procedures are written and linked to the relevant controls and evidence - all you have to do is customise to your organisation. The onboarding is amazing as well as the ongoing support. Nothing is too much trouble and you always get a response really quickly. If you ever feel that there could be any improvements to the usability or a function that would help manage your ISMS, you can raise a ticket and if its possible to implement, it usually is. Using HiComply has helped us achieve and maintain our ISO 27001 2022 certification now for two years.

**What do you dislike about Hicomply?**

There's nothing I dislike about HiComply. Any suggestions regarding the functionality of the platform are usually implemented if its possible to do so, or are logged for future improvement.

**What problems is Hicomply solving and how is that benefiting you?**

HiComply brings all of our policies, procedures, records, risk assessment and evidence into one place, ensuring that they are regularly reviewed, compliant and ready for our internal and external ISO 27001 audit.  
It is helping us manage our accountability requirements under ISO27001 and UK GDPR by for example, ensuring our staff are reading mandatory documents and are receiving their training. That helps us enforce information security  accountability to everyone within our organisation.
It is providing us with a solution for keeping track of our risk and our risk treatment - all in one easy to use platform.
Having ISO 27001 2022 reassures our customer that our ISMS and security controls are robust and effective.

**Official Response from Customer Team:**

> We really value feature requests from our customers, these ideas help us be the best, so please keep them coming!
We pride ourselves in the level of support that we provide our customers and are thrilled that you think we are amazing!


  ### 47. I couldn't highly  recommend another UK business more

**Rating:** 5.0/5.0 stars

**Reviewed by:** Garrett C. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2025

**What do you like best about Hicomply?**

From start to finish, the service and engagement from Hicomply has been fantastic. The clear and concise instructions and guidance from each session to the next were superb. We liked it so much that we implemented their check-in style and communications into our own business.

Whenever we had any questions, the team were always on hand to offer advice between check-ins and always responded with care and professionalism.

Coming from a Health & Safety background, I really appreciated the structure and ease that the platform provided—particularly the indicators showing who had completed their readings and what tasks needed to be actioned.

Between the regular check-ins with Laura and the guidance found in the articles, we found the whole process very helpful and nowhere near as daunting as we first imagined.

My best advice would be to listen to and act on the guidance given, and to dedicate a full day to the process whenever your schedule allows.

Thank you from all of us at SymTerra.

**What do you dislike about Hicomply?**

While our overall experience with Hicomply has been extremely positive, one area that could be improved is the platform’s navigation in certain sections—it can occasionally take a few extra clicks to find specific documents or features. A more intuitive layout or enhanced search functionality would really help streamline the user journey.

**What problems is Hicomply solving and how is that benefiting you?**

It enabled us to align our processes with ISO 27001 requirements, facilitated team accountability, and gave us real-time visibility into our readiness. Thanks to Hicomply’s support, we successfully achieved ISO 27001 certification—a major milestone for our business in demonstrating trust and compliance to clients and partners.

Let me know if you'd like to mention specific features like task dashboards, policy templates, or team training as part of the success story too!

**Official Response from Customer Team:**

> Thank you so much for your incredible review, Garrett, and for the kind words from everyone at SymTerra.

We're honored to have supported your team on the journey to ISO 27001 certification—congratulations on reaching such a significant milestone. It's an achievement that reflects real dedication, and we’re delighted that Hicomply could play a role in helping you demonstrate trust and compliance to your clients and partners.

It’s fantastic to hear that our structured approach and regular check-ins, especially with Laura, helped make the process feel clear and manageable. We’re also thrilled that our methods made such an impact that you've introduced elements of them into your own internal communications—that’s the highest compliment we could receive.

Thank you, too, for your constructive feedback on platform navigation. We're always working to improve, and input like this helps us focus our efforts where they matter most to our users. Streamlining the user experience is a priority, and we’ll make sure your suggestions are shared with our product team.

Thanks again for your thoughtful review and for recommending Hicomply so highly. We're proud to be part of your compliance success and are always here to support you in the future.

  ### 48. Very good product for ISO27001

**Rating:** 5.0/5.0 stars

**Reviewed by:** John R. | Chief Information Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2025

**What do you like best about Hicomply?**

Guides us through what we need to do to go from scratch to compliance. Both the tool, and the excellent expert customer support are great.

**What do you dislike about Hicomply?**

some useful functions are add-ons, which could possibly be included in the up-front price.

**What problems is Hicomply solving and how is that benefiting you?**

We were getting lost and "spinning our wheels" trying to do it ourself. HiComply gave us the structure and guidance to go from zero to compliance.

**Official Response from Customer Team:**

> Thank you so much for your thoughtful review! We’re delighted to hear that Hicomply has helped guide you from the very beginning of your ISO 27001 journey through to compliance, that’s exactly what we aim to do. It’s also great to know that our customer success team has made a real difference in your experience.

We appreciate your feedback about add-on features and pricing transparency. We’re always reviewing our packages to make sure they offer the best value and flexibility, so your comments are very helpful as we continue to improve.

Thank you again for choosing Hicomply and for sharing your success!

  ### 49. Streamlined compliance made simple with Hicomply!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leroy V. | IT Service Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2025

**What do you like best about Hicomply?**

Hicomply stands out with its intuitive interface and a truly streamlined approach to compliance management. The automation of tedious tasks, such as document tracking and evidence collection, has saved our team countless hours. The built-in templates and guidance have been crucial in helping us stay audit-ready with confidence. On top of that, their customer support team is outstanding—responsive, knowledgeable, and genuinely supportive throughout our implementation and ongoing use.

**What do you dislike about Hicomply?**

While Hicomply covers a wide range of compliance needs, there’s room for improvement in customizing workflows for more niche frameworks. Occasionally, some integrations require manual effort or support to fully function as expected. However, the team is always receptive to feedback and continuously rolls out updates based on user input.

**What problems is Hicomply solving and how is that benefiting you?**

Hicomply has significantly streamlined our compliance workflows, especially around ISO 27001 and SOC 2 readiness. It centralizes evidence gathering, automates policy documentation, and simplifies the tracking of tasks across departments. This has reduced our compliance prep time by over 50% and ensured we’re always audit-ready. It’s a game-changer for maintaining trust with clients and staying ahead of regulatory demands.

**Official Response from Customer Team:**

> Thank you so much for taking the time to share your thoughtful and detailed review of Hicomply!

We’re thrilled to hear that our platform has made such a positive impact on your compliance journey. It’s fantastic to know that the intuitive interface, automation features, and our built-in templates have helped your team save time and stay confidently audit-ready.

Your kind words about our customer support team mean a lot. We take great pride in being a reliable partner to our users, and we’ll make sure your feedback is shared with the team.

We also truly appreciate your constructive feedback around workflow customisation and integrations. Our product team is always working to expand flexibility and enhance integration performance, and insights like yours help shape those priorities. Stay tuned for updates!

Thanks again for your support and trust in Hicomply. We’re excited to continue growing with you!

  ### 50. Effortless Navigation and User-Friendly Portal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason B. | Support Technician, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about Hicomply?**

Simple portal to use and navigate around

**What do you dislike about Hicomply?**

I have no downsides with the way portal works

**What problems is Hicomply solving and how is that benefiting you?**

Keeps all business documents together in one place for ease to use and find
Makes finding documents and reading documents easier

**Official Response from Customer Team:**

> Thank you for sharing your review, we’re so pleased to hear that you find the Hicomply portal simple to use and easy to navigate. Creating a clear, intuitive experience is one of our core goals, so it’s great to know the platform is working well for you.

We’re also delighted that having all your business documents in one place is helping you access, organise, and review information more efficiently. Making compliance and document management easier is exactly what we aim for.

Thank you again for your feedback and for choosing Hicomply, we're glad to support your compliance journey!



## Hicomply Pricing
- **Essentials**: Starting at £5,300.00  
  Best for: Small teams or startups beginning their compliance journey.

Get started with the tools you need to manage policies, track evidence, and automate tasks.

Dedicated Customer Success Manager to assist with your certification process
- **Professional**: Starting at £10,600.00  
  Best for: Growing teams ready to scale compliance efforts.

Streamline processes with advanced workflows, integrations, and smarter automation.

Dedicated Customer Success Manager to assist with your certification process
- **Enterprise**: Starting at £16,000.00  
  Best for: Large organisations with complex compliance needs.

Manage multiple frameworks with unlimited integrations, custom workflows, and full support.

Dedicated Customer Success Manager to assist with your certification process 

[View full pricing details](https://www.g2.com/products/hicomply/pricing)

## Hicomply Integrations
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [Altera](https://www.g2.com/products/altera/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Azure DevOps Labs](https://www.g2.com/products/azure-devops-labs/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Basecamp](https://www.g2.com/products/basecamp/reviews)
  - [Basecamp Research](https://www.g2.com/products/basecamp-research/reviews)
  - [Basecamp Scout](https://www.g2.com/products/basecamp-scout/reviews)
  - [Bitbucket](https://www.g2.com/products/bitbucket/reviews)
  - [Box](https://www.g2.com/products/box/reviews)
  - [Breathe](https://www.g2.com/products/centurion-management-systems-breathe/reviews)
  - [CharlieHR](https://www.g2.com/products/charliehr/reviews)
  - [ChartHop](https://www.g2.com/products/charthop/reviews)
  - [ClayHR](https://www.g2.com/products/clayhr/reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
  - [Dayforce](https://www.g2.com/products/dayforce/reviews)
  - [Dixa](https://www.g2.com/products/dixa/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Factorial](https://www.g2.com/products/factorial/reviews)
  - [Freshdesk](https://www.g2.com/products/freshdesk/reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews)
  - [Freshteam by Freshworks](https://www.g2.com/products/freshteam-by-freshworks/reviews)
  - [Front](https://www.g2.com/products/front/reviews)
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [GitLab](https://www.g2.com/products/gitlab/reviews)
  - [Gladly](https://www.g2.com/products/gladly/reviews)
  - [Google Drive &amp; Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews)
  - [Google Drive for Confluence](https://www.g2.com/products/google-drive-for-confluence/reviews)
  - [Google Drive to OneDrive Migration Tool](https://www.g2.com/products/google-drive-to-onedrive-migration-tool/reviews)
  - [Gorgias](https://www.g2.com/products/gorgias/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [Height](https://www.g2.com/products/height/reviews)
  - [Help Scout](https://www.g2.com/products/help-scout/reviews)
  - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews)
  - [hive](https://www.g2.com/products/we-are-hive-ltd-hive/reviews)
  - [HR Cloud](https://www.g2.com/products/hr-cloud-hr-cloud/reviews)
  - [HR Partner](https://www.g2.com/products/hr-partner/reviews)
  - [Humaans](https://www.g2.com/products/humaans/reviews)
  - [IntelliHub](https://www.g2.com/products/intellihub/reviews)
  - [Intercom Enterprises](https://www.g2.com/products/intercom-enterprises/reviews)
  - [Ironclad](https://www.g2.com/products/ironclad/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)
  - [Justworks](https://www.g2.com/products/justworks/reviews)
  - [Kallidus Perform](https://www.g2.com/products/kallidus-perform/reviews)
  - [Kustomer](https://www.g2.com/products/kustomer/reviews)
  - [Lano](https://www.g2.com/products/lano/reviews)
  - [Linear](https://www.g2.com/products/linear/reviews)
  - [Lucca](https://www.g2.com/products/lucca/reviews)
  - [Namely](https://www.g2.com/products/namely/reviews)
  - [Nmbrs](https://www.g2.com/products/nmbrs/reviews)
  - [Officient](https://www.g2.com/products/officient/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OneDrive Backup Software](https://www.g2.com/products/onedrive-backup-software/reviews)
  - [OneLogin](https://www.g2.com/products/onelogin/reviews)
  - [Paychex](https://www.g2.com/products/paychex/reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews)
  - [PeopleHR On-Premise](https://www.g2.com/products/peoplehr-on-premise/reviews)
  - [Personio](https://www.g2.com/products/personio/reviews)
  - [ProLiant](https://www.g2.com/products/proliant/reviews)
  - [Re:amaze](https://www.g2.com/products/re-amaze/reviews)
  - [Sage HR](https://www.g2.com/products/sage-hr/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [ServiceNow DevOps](https://www.g2.com/products/servicenow-devops/reviews)
  - [SharePoint Integration](https://www.g2.com/products/sharepoint-integration/reviews)
  - [Shortcut](https://www.g2.com/products/shortcut/reviews)
  - [Simployer](https://www.g2.com/products/simployer/reviews)
  - [SpotDraft](https://www.g2.com/products/spotdraft/reviews)
  - [Square Payroll](https://www.g2.com/products/square-payroll/reviews)
  - [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews)
  - [Trello](https://www.g2.com/products/trello/reviews)
  - [TriNet](https://www.g2.com/products/trinet/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)
  - [Wrike](https://www.g2.com/products/wrike/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
  - [Zoho BugTracker](https://www.g2.com/products/zoho-bugtracker/reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)

## Hicomply Features
**Generative AI - Security Compliance**
- Predictive Risk
- Automated Documentation

## Top Hicomply Alternatives
  - [Drata](https://www.g2.com/products/drata/reviews) - 4.7/5.0 (1,135 reviews)
  - [Vanta](https://www.g2.com/products/vanta/reviews) - 4.6/5.0 (2,331 reviews)
  - [Scytale](https://www.g2.com/products/scytale-g2/reviews) - 4.8/5.0 (578 reviews)

