What do you like best about HiBob HRIS?
The interface is genuinely one of the best I've used in an HRIS. It looks modern and polished, and day-to-day navigation is intuitive enough that most employees can find what they need without much hand-holding (there are a few quirks, but I'll get to those elsewhere).
Beyond looks, the feature set is solid. It covers the core HRIS needs well and extends into talent management, learning, and payroll, so you're not constantly bolting on third-party tools to fill gaps.
Integrations are another strong point. HiBob is one of the better-supported systems in this category, so it plays well with the rest of our tech stack rather than becoming an island. That connectivity saves a lot of manual work and keeps data consistent across tools.
On the admin side, customizing core fields is fairly straightforward, which makes it easy to shape the system around how we actually work rather than the other way around. The permission system also deserves a mention: it's clear and easy to reason about, so we're confident that people only see what they're supposed to. We haven't run into any accidental overexposure of sensitive data, which is a big deal for an HR system. Review collected by and hosted on G2.com.
What do you dislike about HiBob HRIS?
The biggest pain point is the API. It feels like an afterthought rather than something built for an API-first world. The design is awkward, and a number of features and operations simply aren't supported. This bit us during our data migration: several things had to be fixed manually through the UI because there was no way to handle them via the API at all, which their support team confirmed. For a modern HR platform, this is disappointing and a real constraint if you're planning any serious automation or integration work beyond the prebuilt connectors.
The reporting and analytics is the other major weak spot. It's very limited: the filters and operators are basic, and we've been unable to recreate some of the reports we had in BambooHR. If you rely on nuanced or custom reporting, this is worth scrutinizing closely before committing.
The sandbox is another gap. It's designed for HR users to test features and configuration changes, but it doesn't meet the needs of an IT team that requires a stable sandbox for user lifecycle testing with an identity provider (IDP). Despite multiple attempts to find a workable solution with HiBob, this hasn't been addressed. Our previous system (BambooHR) offered a production-grade instance at a low, fixed cost; HiBob has declined to provide anything comparable, which stung given that we felt misled about what the sandbox could actually do.
It's also worth flagging that HiBob didn't offer a trial or POC, and their documentation is only accessible to existing product users. That meant all of our feature and requirements validation had to happen over demo calls. Predictably, this led to a few surprises where things didn't work as anticipated or had limitations we hadn't expected, and some early frustration that a proper POC or access to the docs would have avoided.
Another surprising gap is the lack of any built-in feature for manager's notes or HR notes. Their recommended workaround is to create custom fields, but that doesn't really work for this use case: you can't properly restrict who sees the notes. For example, a manager's notes shouldn't automatically carry over to an employee's next manager, and there's no clean way to enforce that with custom fields.
Finally, while the UI is generally easy to navigate, there are occasional rough edges. Every so often something that ought to be obvious to find isn't, and it ends up generating a support ticket. It's not a dealbreaker, but it does chip away at the otherwise smooth experience. Review collected by and hosted on G2.com.