The ability to tag, share and compile data. It not only saves me time but also allows me to rely entirely on my data to defend my decisions.

Since Marvin provides a robust structure where any type of data can be easily organized and, its possible to everyone and anyone at your company, understand what you're doing and why you're doing. Utilizing Marvin was a life changer for me and I don't state this lightly. Review collected by and hosted on G2.com.

Besides the loading, I have nothing do complain. Review collected by and hosted on G2.com.

The UX is straightforward to use. Even though we are just in our onboarding phase, the team has been approachable and incredibly supportive. I love that Marvin focuses on a key few areas to really focus and drive home their expertise instead of promoting an all-in-one solution. Really excited for our future with Marvin! Review collected by and hosted on G2.com.

Additional integrations into our CRM would be useful. Additionally, it allows for webhook event triggers to better work with the automation we have in place. But still works regardless of these items! Review collected by and hosted on G2.com.

Our experience with Marvin, formerly known as Userfocus, over the past year has been nothing short of exceptional. As a SaaS product, the seamless integration without any implementation effort was a significant advantage for our team. Marvin has become our nerve center for qualitative data, offering a centralized, accessible, and aesthetically pleasing Insight Engine.

The commitment of the Marvin team to our success is evident in their responsiveness to feedback. Their rapid evolution, particularly in the incorporation of AI features, has been impressive. The AI capabilities significantly reduce note-taking efforts and enhance analysis, marking a revolutionary step in research tools. Review collected by and hosted on G2.com.

While Marvin excels in many aspects, the absence of APIs is a minor inconvenience. It doesn't hinder our current usage, but the addition of APIs would undoubtedly elevate the tool's functionality. Review collected by and hosted on G2.com.

It's fantastic to learn that Marvin has become an indispensable tool for your research and analysis endeavors. The incorporation of AI, particularly the ChatGPT-like search feature, appears to have significantly elevated the tool's capabilities, enabling your team to draw more impactful insights and generate meaningful recommendations.

The recent enhancement of Marvin's repository functionalities, with features akin to ChatGPT search, is commendable. This advancement not only facilitates more effective linking of direct quotes and events from research sessions to insights but also allows for thematic analyses across various research sessions and even multiple projects, thereby enriching the depth and breadth of your findings.

The responsiveness of the Marvin team to your feedback is a positive indicator of their commitment to refining and optimizing the product based on user needs. The fact that they have swiftly implemented requested functionalities in less than a year of your subscription underscores their dedication to delivering a product that evolves in tandem with user requirements.

Maintaining an open line of communication with the Marvin team can prove beneficial as you continue to utilize the tool. Providing ongoing insights and suggestions will likely contribute to further refinements and innovations, ensuring that Marvin remains a valuable asset that aligns with your team's ever-changing needs.

The success story of Marvin exemplifies the transformative impact of AI-driven tools in simplifying and enhancing complex tasks like research analysis. Review collected by and hosted on G2.com.

At times, the transcription quality may fluctuate, necessitating manual adjustments to fully harness the capabilities of AI. While the live note-taking feature is beneficial, I would appreciate the ability to simultaneously take my own live notes alongside the AI-generated notes. Review collected by and hosted on G2.com.

Marvin has a fantastic AI tool which themes up and cuts down your analysis time. The tool is great to get a quick snapshot of your data but the additional tools to interrogate further are also great. Labeling and tagging your insights makes the experience super user friendly particularly with large data sets.

They are constantly improving the platform so expect to see changes over time! Review collected by and hosted on G2.com.

Video editing tool - the tool isn't like a traditional video editing tool which is fine, but would love to be able to create show reels as I would be able to in imovie etc.

Dubbing and subtitling foreign languages - this is in the works (so I'm told) so I'm excited to see when this becomes part of the offering! We currently use another provider for this so would love to see this be integrated into one solution

There are some challenges in the transcribing - sometimes it doesn't pick up who is speaking correctly which can be a bit of a pain. Review collected by and hosted on G2.com.

Marvin helps me and my team to be more rigorous in our research analysis. The tool is very powerful. We can more easily connect direct quotes or events from a research session to an insight. We can also use AI to help us conduct thematic analyses across many different research sessions and even across multiple projects.

The repository functionalities of the tool have just recently gotten a great upgrade, too, leveraging ChatGPT-like search for research. This makes our research insights and recommendations more impactful for longer.

When we have feedback for the Marvin team on how to improve the utility of the product, they are very receptive and have already introduced some of the requested functionalities mutliple times since being a customer for less than a year. Review collected by and hosted on G2.com.

Sometimes the transcription quality can vary which requires me to manually fix the transcript to be able to fully leverage the AI capabilities.

The live note-taking is great, but I wish there were a way that I could take live notes myself while also having the AI take notes simultaneously. Review collected by and hosted on G2.com.

It keeps suprising me: Transcript works in Hebrew, AI features that actually provide value, awesome search and answered my support request fast.Freemium tier gives you everything you need to know about the product. Review collected by and hosted on G2.com.

The transcript works great in many languages but the default is English, which means I have to wait until it's done and than choose another language and wait again while it re-transcripts. I wish it could auto-detect languages or at least not auto-transcribe when the language isn't English. Review collected by and hosted on G2.com.

I’ve had the opportunity to delve into Marvin's platform for our UX research activities, and I’m excited about the transformative impact it’s having! It seamlessly combines efficiency and user-friendliness, making it a valuable asset for us researchers. The transcription service is exceptional, quickly and accurately converting audio to text. Our research projects are well-organized and streamlined thanks to Marvin’s research repository and all of its features offer lots of possibilities! Marvin's support team is also great--they're always alert and ready to support us, making our experience even smoother! Review collected by and hosted on G2.com.

I would say that the limited functionalities available to smaller teams are a bit constraining. We're eager to dive deeper and explore everything that Marvin has to offer. Review collected by and hosted on G2.com.

We're about 6 months into the journey of having a dedicated research repository. From the sales process to onboarding, and through to everyday use, our experience so far has been great. Marvin as a company is great, friendly, responsive, great customer support. Marvin as a product is excellent - fast, stable and nice to use. Equal attention seems to have been given to powerful features like tagging and AI as well as the overall user experience. Review collected by and hosted on G2.com.

There's nothing I dislike. Marvin's support content (guides, help articles etc) could be more thorough in terms of the breadth of content and the level of detail in some of the guides/articles themselves. This is a minor thing however because their customer support is very good. Review collected by and hosted on G2.com.

Features must have been designed by design practitioners or researchers, because it alleviates quite a few research burdens such as combining various researchers notes after an interview, transcribing and iterating on labels from the transcripts, creating parent labels; we don't struggle anymore to find a specific quote or idea from an interview or poll, browsing easily, extracting best moments for interviews. It makes sharing the users' voice with project teams and executives easier and so much more. It does so, connecting to other digital platforms we use to brainstorm and design.

Plus, we have been exploring the AI features, and it's been quite useful even in the bêta version; actually this is what convinced us to sign with HeyMarvin: the frequent releases and support from Marvin's team based on feedback we share.

It has become a daily companion. Review collected by and hosted on G2.com.

Team settings management for admins may be a bit improved, allowing to create sub-groups/teams and to hide some data to some user sub-groups (e.g. hide confidential projects name, some groups of participants, and participants data or categorizations). Review collected by and hosted on G2.com.