I use this product almost every day when reviewing and analyzing qualitative data from our projects and building out insight reports. I love how much functionality heymarvin has built out for analyzing qualitative data from various sources, creating a catalogued repository for data, as well as building out a research panel for use across teams. I find it very easy to import my research from various sources, add participants to my research panel automatically, catalogue the research, create notes and analyze it for use in my insight reports. It's easy to use, and fun to dig into. It's made research analyses accessible for our team without a dedicated UX researcher and saved so much time in analyzing data and in preventing duplicate research efforts in areas we have already been researched and catalogued across our organization. My experience with customer support has been very positive and they are very receptive to feedback and improvement suggestions, and have taken the time to train my team to better use the software several times. Review collected by and hosted on G2.com.

I think the insights report builder has a lot of potential. It has some very cool features but it definitely could be improved to be more on-par with other document editors, and some bugs could be worked out. The quantitative insights analysis could better complement the qualitative analysis features, even if the product is not meant for analyzing this type of data. Review collected by and hosted on G2.com.

Marvin has significantly accelerated the time it takes for me to synthesize research. The transcription and note-taking capabilities are incredibly helpful for gathering insights post-research. I've successfully uploaded documents from older research as well as videos captured outside of marvin so I can use the AI capabilities to query the entirety of the research I’ve done on a project. Marvin has saved me a significant amount of time; tasks that typically took days now only take a day or even hours.

The insights pages are excellent for disseminating information to cross functional colleagues. The ability to share specific notes or clips via a link has made research accessible to our entire team. This means I can share research earlier and more often than I could before. Review collected by and hosted on G2.com.

The insights pages can be a bit "fiddly" to format. I find myself wishing for an easier way to lay out and update these pages. Additionally, collaborative editing on insights pages can be challenging when multiple people are trying to update the same page simultaneously, I’ve experienced my edits falling out of sync. Despite these formatting quirks, the overall efficiency gain far outweighs the time spent on these adjustments, especially since the pages are still useful for listing examples and linking to other documents. Review collected by and hosted on G2.com.

The way it uses technology to ease work and allow automate lengthy and sometimes not so fun processes of analyses etc Review collected by and hosted on G2.com.

Nothing comes to my mind, the tool is very handy! Review collected by and hosted on G2.com.

Ability to review videos and get to the exact point in the video. Review collected by and hosted on G2.com.

Could do better structuring of the data. Review collected by and hosted on G2.com.

Purpose-built for Research professionals. Makes it very easy to manage lots of research projects and entries/interviews and connect quotes and clips to insights. Also useful for getting up to speed on data and findings from other projects being done across your team/org. Review collected by and hosted on G2.com.

Wish it were easier to do more robust analysis on quantitative research or to marry quant and qual insights. The 'Ask AI' feature also sometimes misinterprets the query or provides irrelevant info, though it's a good idea and would be useful otherwise. Review collected by and hosted on G2.com.

Been an early user for Marvin (before it was even called Marvin) and it has made our work much more efficient overall. As a strategy consultant, I've been using Marvin both for market research and to compile key insights from meetings. A few things that made Marvin stand out:

(1) Ease of adding meeting/interviews: Marvin offers a range of options, including integration with conferencing apps (e.g., Zoom, Teams, etc.), uploading recordings, and even uploading text notes

(2) Continual innovation: Marvin has continuously added new features over time, especially as it incorporates GenAI features; having GenAI has helped save significant amount of time with summarizing key insights, finding relevant quotes, and conducting analyses that would've taken hours of manual work

(3) Helpful support: The team at Marvin has always been friendly and responsive; they also listen to our suggestions and try to incorporate them into future feature development Review collected by and hosted on G2.com.

Only key feature that's still missing for Marvin is mobile compatibility. The interface on mobile isn't yet optimized and makes it difficult to see when trying to access the site on mobile. Review collected by and hosted on G2.com.

- easy video imports, automatic transcription

- perfect transcripts, other tools are not even getting close

- easy insight creation, easy tagging

- cutting out a highlight video takes minutes instead of hours

- you can integrate many external tools, like Zendesk tickets, survey tools, sales tools - to have all the customer and user insights in one place

- AI is built it from the ground up

- stakeholders can ask questions in an easy, Google-like way from AI that answers from all data uploaded, no hallucinations

- the UI is easy to use, very intuitive. Does what it needs to do. Review collected by and hosted on G2.com.

There are some smaller glitches time-to-time, that I'm sure will be fixed soon. Review collected by and hosted on G2.com.

I actively used Marvin in my previous role with over 3+ projects. Overall, it helped me with video analysis, managing 300+ annotated notes, filtering and sorting to find insights.

Marvin helps streamline parts of the moderated research process from recording with the Marvin bot to uploading, organizing, and annotating calls.

It's also useful for quickly creating video highlight reels. If you use it from the beginning of a project, tagging and analysis can be more efficient over time. Review collected by and hosted on G2.com.

There’s a bit of a learning curve, especially if you're used to planning studies in other tools. Things like writing your research plan or setting up questions might take some adjustment when doing it all within Marvin. Review collected by and hosted on G2.com.

Marvin helps us centralize all of our qualitative data in a single source of truth that is easy to analyze, synthesize and access - we use Marvin daily to record calls, quickly make sense of and interrogate our data, and construct meaning effectively from our research inputs. Marvin's customer support are responsive and help us sort through our issues, and their care and attention made implementation easy (coming over from another platform). Review collected by and hosted on G2.com.

Marvin is still working to develop new features, so limitations are being progressively improved upon, and we have seen a great level of responsiveness from their product team around key pain points. Review collected by and hosted on G2.com.

The AI transcription tool has made user interviews so much easier to analyze. Especially with the search function, the large repository of recordings are suddenly an easily accessible gold mine for insights. Also love that Marvin's team has been super helpful in guiding our team to utilize more of their features. Review collected by and hosted on G2.com.

There is a bit of a learning curve to the tool, and took me a while to understand the best ways to use Marvin for my needs. Would love a mobile-friendly integration for field research. Review collected by and hosted on G2.com.