Verified User in Motion Pictures and Film
UM
Verified User in Motion Pictures and Film
Small-Business (50 or fewer emp.)
"Overpriced and Underbaked: Heygen’s Quality and Transparency Need Work"
3/5
What do you like best about HeyGen?

Right now, I’m mostly just glad this software exists at all, because it suggests that something better than Heygen is coming eventually. That said, I’m not excited about Heygen whatsoever. The price is too high for the level of quality, the tech just isn’t quite there yet, and I don’t like the way they intentionally misword things to pull more money out of people. If I had literally any other option, I wouldn’t use Heygen. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

the price, the lack of quality, the sneaky way they word things, the lack of any up to date records, the awful AI generation capabilities, if you cacn call them that, and aside from a very small few, the people are not that great either Review collected by and hosted on G2.com.

RR
Randy R.
CFO
Small-Business (50 or fewer emp.)
"HeyGen Makes Professional Training Videos Fast—Intuitive, Flexible, and Scalable"
5/5
What do you like best about HeyGen?

I've been experimenting with HeyGen to create training videos for our team, and I have to say I'm extremely impressed.

As a non-technical guy, I was able to create my very first video in about 10 minutes. The platform is incredibly intuitive, and I felt like I was trained on the basics almost immediately just by using it.

My process was simple: I created a script using another AI platform, copied and pasted it into HeyGen, and within minutes HeyGen had automatically matched relevant video content to my script. In less than 30 minutes, I had a professional-quality training video that was ready to use.

What really sets HeyGen apart is the flexibility. You can use the voices already available in the platform, or you can take it to the next level. In my case, I uploaded a photo of a beloved member of our company and used that image to deliver the training. You can even record someone reading a script, and HeyGen can use that person's voice to create future content. The possibilities for personalized training are incredible.

For companies like ours that are striving to become Best-in-Class, quality training is essential. Historically, creating professional training videos has been expensive, time-consuming, and difficult to maintain. HeyGen changes that equation completely.

I genuinely believe this platform is a game changer for organizations that want to create engaging, professional, and scalable training content without needing a video production team.

I highly recommend checking out HeyGen and seeing what it can do for your organization.

(Unless you're one of our competitors. In that case, maybe skip this one. 😉) Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

Nothing yet. It worked better than expected Review collected by and hosted on G2.com.

Ghada A.
GA
Ghada A.
Graphic designer
Small-Business (50 or fewer emp.)
"Fast and Easy Professional Video Creation"
5/5
What do you like best about HeyGen?

What I like best about HeyGen is how easy it makes video creation. The avatars look professional, the interface is simple to use, and it saves a lot of time compared to recording and editing videos manually. It is especially helpful for creating content quickly while still keeping a polished and professional result. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

What I dislike most is that some advanced features may take a little time to understand at first, especially for new users. I also think the pricing can be a bit high for small creators or people who are just starting out. However, the product itself is very useful and the overall experience is still strong. Review collected by and hosted on G2.com.

CM
Claudio M.
founder
Small-Business (50 or fewer emp.)
"HeyGen: Technology, ease, and cutting-edge in the creation of realistic Avatars for digital businesses."
4/5
What do you like best about HeyGen?

I have been testing many applications for usability such as avatar creation, and HeyGen is the one that has delivered results closest to the reality we seek for business. Daily navigation through the tool is easy and intuitive, just follow the steps according to your needs. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

I wouldn't be able to list them at the moment as I am focused on learning the tools. It may be that the price is a boundary to be reviewed because for scalable businesses, the linear evolution of cost can be a prohibitive barrier. The AI is advanced, I never needed support, but I believe there are service options suitable for global demands. I integrated the tool with the lovable very quickly and simply, and the performance tends to be satisfactory. Review collected by and hosted on G2.com.

Vashishtha K.
VK
Vashishtha K.
Co-Founder
Small-Business (50 or fewer emp.)
"Accurate Lip Sync and Prompted Motion Make Avatar V a Huge Time-Saver"
5/5
What do you like best about HeyGen?

I love how accurate and nice lipsync is in Avatar V by HeyGen. Not just that, custom motion using a prompt within the same credits makes it a cherry on top. Just 1 feature saves ton of my time and I do not have to record my videos. I will only upload the voiceover, and I get a perfect face video of mine for my youtube channel. Awesome. I love it. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

I would definitely like HeyGen to offer few more credits in all the plans they've got. Review collected by and hosted on G2.com.

Paul C.
PC
Paul C.
CEO
Small-Business (50 or fewer emp.)
"HeyGen: You Have To Use It To Believe It. It's Beyond Excellent"
4.5/5
What do you like best about HeyGen?

It is an excellent tool for creating realistic avatars of yourself or public avatars. It is easy to create an avatar from a photo or a simple 3 lines of script. It integrates well into all of our projects.

Excellent performance

Pricing is great, alot of features for the cost. No matter what package you have.

Finally support. Very good, always on top of it and new features almost released daily. Great staff.

Very intuitve we use it daily, there is a slight learning curve, but it's very quick to pick up. That's why we stay with HeyGen. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

Haven't found any from HeyGen, All of the problems are created by us, Nuff Said. We goof up Review collected by and hosted on G2.com.

Amrutha N.
AN
Amrutha N.
Embedded Software Engineer
Small-Business (50 or fewer emp.)
"Full Episodes in Under an Hour—A Huge Win for Solo Creators"
5/5
What do you like best about HeyGen?

The fact that I can produce a full episode from my laptop in under an hour is huge. For a solo creator, that’s everything. 🖤 Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

There’s no lip-sync preview before generating, so you only find out something is off after you’ve already spent the credits. This really needs fixing, HeyGen. 🖤

The biggest gap for me right now is that captions should be editable after generation. They shouldn’t be locked, and I shouldn’t have to regenerate and pay again just to correct them.

It should be simple: open, edit, save.

Every other video tool already does this. In a credit based system, this isn’t optional—it’s essential. 🖤 Review collected by and hosted on G2.com.

Tanya N.
TN
Tanya N.
Co-Founder and Head of communications
Small-Business (50 or fewer emp.)
"Helpful for Creating Video Content in Multiple Languages"
5/5
What do you like best about HeyGen?

As a content marketer, I use HeyGen mainly to translate video content from Russian into English, and it has become a very valuable part of my workflow.

The feature I use most often is video translation. I work with social media content, and HeyGen helps me quickly adapt videos for an English-speaking audience without having to reshoot everything or spend extra resources on a separate production process.

In my case, the translation quality has worked well every time I used it. The final videos looked natural enough for social media, and the result was ready much faster than a traditional translation and voiceover workflow.

The biggest benefit for me is efficiency. HeyGen allows me to create bilingual video content much faster, which is especially important when working with regular social media updates. Instead of producing separate videos for each language, I can take one Russian video and quickly prepare an English version.

This has helped improve our social media workflow, save time, reduce production costs, and make content available to a wider audience. An unexpected benefit was how much easier it became to test and publish content in two languages without overloading the team. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

In my experience, the main downside is that the result still needs to be checked before publishing. Once, an important word was missing from the translated video, so I had to re-generate it. Review collected by and hosted on G2.com.

Lukas S.
LS
Lukas S.
CEO
Small-Business (50 or fewer emp.)
"Professional Video Creation Made Easy"
4.5/5
What do you like best about HeyGen?

We use HeyGen extensively for luxury real estate marketing and client communication. What I like most is how quickly we can create professional-looking videos without the need for traditional filming, editing, or expensive production setups. The avatar quality is impressive, the platform is easy to use, and the multilingual capabilities make it possible to create content for different audiences in minutes. HeyGen has significantly increased our content output while reducing production time and costs. The platform is continuously improving, and new features are added regularly. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

While HeyGen is already a very powerful platform, there are still areas that could be improved. For more advanced projects, avatar consistency and motion realism can occasionally vary between scenes, which may require some additional editing. Credit consumption can also add up quickly for users who create content at scale. I would also like to see even more control over avatar movements and scene customization. That said, the platform is evolving rapidly, and improvements are being released on a regular basis. Review collected by and hosted on G2.com.

Rotimi B.
RB
Rotimi B.
AI Automation Engineer
Small-Business (50 or fewer emp.)
"Fully automated AI avatar video channel — built entirely on HeyGen's API"
5/5
What do you like best about HeyGen?

HeyGen has been central to a fully automated AI avatar content channels. The channel is @faustina.speaks on Youtube shorts, Instagram & Facebook reels. All the AI avatar videos were programmatically created using HeyGen API which was called from n8n automation platform. The API service has been very reliable so far. I like the ease of use.

Then the support team has been awesome. The are very very responsive and quick to answer. The the API documentation is fine.

Concerning the pricing, I am not really sure because i have not been able to compare with other and so can 't really talk about the ROI on the pricing. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

There is really nothing I dislike about Heygen for now. Experience so far for the past two months have been awesome. Review collected by and hosted on G2.com.