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HeyGen Reviews & Product Details

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HeyGen Reviews (1,975)

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Reviews

HeyGen Reviews (1,975)

View 1 Video Reviews
4.8
1,975 reviews

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Christella .
C
Christella .
Content Creator
Small-Business (50 or fewer emp.)
"Unique Speech-to-Video with Reliable Audio Upload and Transcription"
4.5/5
What do you like best about HeyGen?

The speech-to-video option. As far as I know, it’s currently the only app on the market right now that lets you upload your own audio and create a stable AI avatar with it. That’s the only feature I use, because it’s the only feature I need. Any B-roll material is generated by other AIs.

Onboarding was a bit of a chore, since it didn't let me test that function fully. so I had to choose a voice from the menu, that was annoying. the only way for me to test it, was to buy a month of subscription - thank god it worked out for me, because i really have no extra money for stunts like that. performance is good, no complaints there. I'd maybe like to have other options in terms of format, not just 9:16 and 16:9. also, the ai-avatar is still moving a bit stiffly, the instructions for movements nearly never work out. but the upload for the audio and the transcriptions always work out just fine, so there's a good balance of give and take Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

I dislike that my movement instructions are always ignored; at this point, I’ve basically given up on them. Also, the look of the teeth—and the mouth in general—still feels quite unnatural, and noticeably so. If you start with a friendly-looking avatar picture, the moving avatar will probably end up looking clownish. If you start with a more severe look, the avatar becomes very stern very quickly. So, overall, I’d say nuance is still an issue. Review collected by and hosted on G2.com.

Verified User in Motion Pictures and Film
UM
Verified User in Motion Pictures and Film
Small-Business (50 or fewer emp.)
"Overpriced and Underbaked: Heygen’s Quality and Transparency Need Work"
3/5
What do you like best about HeyGen?

Right now, I’m mostly just glad this software exists at all, because it suggests that something better than Heygen is coming eventually. That said, I’m not excited about Heygen whatsoever. The price is too high for the level of quality, the tech just isn’t quite there yet, and I don’t like the way they intentionally misword things to pull more money out of people. If I had literally any other option, I wouldn’t use Heygen. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

the price, the lack of quality, the sneaky way they word things, the lack of any up to date records, the awful AI generation capabilities, if you cacn call them that, and aside from a very small few, the people are not that great either Review collected by and hosted on G2.com.

RR
Randy R.
CFO
Small-Business (50 or fewer emp.)
"HeyGen Makes Professional Training Videos Fast—Intuitive, Flexible, and Scalable"
5/5
What do you like best about HeyGen?

I've been experimenting with HeyGen to create training videos for our team, and I have to say I'm extremely impressed.

As a non-technical guy, I was able to create my very first video in about 10 minutes. The platform is incredibly intuitive, and I felt like I was trained on the basics almost immediately just by using it.

My process was simple: I created a script using another AI platform, copied and pasted it into HeyGen, and within minutes HeyGen had automatically matched relevant video content to my script. In less than 30 minutes, I had a professional-quality training video that was ready to use.

What really sets HeyGen apart is the flexibility. You can use the voices already available in the platform, or you can take it to the next level. In my case, I uploaded a photo of a beloved member of our company and used that image to deliver the training. You can even record someone reading a script, and HeyGen can use that person's voice to create future content. The possibilities for personalized training are incredible.

For companies like ours that are striving to become Best-in-Class, quality training is essential. Historically, creating professional training videos has been expensive, time-consuming, and difficult to maintain. HeyGen changes that equation completely.

I genuinely believe this platform is a game changer for organizations that want to create engaging, professional, and scalable training content without needing a video production team.

I highly recommend checking out HeyGen and seeing what it can do for your organization.

(Unless you're one of our competitors. In that case, maybe skip this one. 😉) Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

Nothing yet. It worked better than expected Review collected by and hosted on G2.com.

Ghada A.
GA
Ghada A.
Graphic designer
Small-Business (50 or fewer emp.)
"Fast and Easy Professional Video Creation"
5/5
What do you like best about HeyGen?

What I like best about HeyGen is how easy it makes video creation. The avatars look professional, the interface is simple to use, and it saves a lot of time compared to recording and editing videos manually. It is especially helpful for creating content quickly while still keeping a polished and professional result. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

What I dislike most is that some advanced features may take a little time to understand at first, especially for new users. I also think the pricing can be a bit high for small creators or people who are just starting out. However, the product itself is very useful and the overall experience is still strong. Review collected by and hosted on G2.com.

Mihoubi D.
MD
Mihoubi D.
Real Estate Advisor
Small-Business (50 or fewer emp.)
"HeyGen Makes Creating Professional Videos Fast, Easy, and Realistic"
5/5
What do you like best about HeyGen?

HeyGen is very helpful for creating professional videos quickly and easily, without needing advanced video editing skills. It saves a lot of time, the avatars and voices are realistic, and the platform is simple to use. It’s especially useful for producing high-quality content efficiently. I’m currently using the free version, and I find it provides very good value. It allows me to explore the main features and create quality content without any initial cost. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

One downside is that some avatars and voices can still feel slightly artificial in certain situations. More customization options would also be helpful. Overall, these are minor limitations compared to the quality and ease of use of the platform. Review collected by and hosted on G2.com.

CM
Claudio M.
founder
Small-Business (50 or fewer emp.)
"HeyGen: Technology, ease, and cutting-edge in the creation of realistic Avatars for digital businesses."
4/5
What do you like best about HeyGen?

I have been testing many applications for usability such as avatar creation, and HeyGen is the one that has delivered results closest to the reality we seek for business. Daily navigation through the tool is easy and intuitive, just follow the steps according to your needs. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

I wouldn't be able to list them at the moment as I am focused on learning the tools. It may be that the price is a boundary to be reviewed because for scalable businesses, the linear evolution of cost can be a prohibitive barrier. The AI is advanced, I never needed support, but I believe there are service options suitable for global demands. I integrated the tool with the lovable very quickly and simply, and the performance tends to be satisfactory. Review collected by and hosted on G2.com.

Vashishtha K.
VK
Vashishtha K.
Co-Founder
Small-Business (50 or fewer emp.)
"Accurate Lip Sync and Prompted Motion Make Avatar V a Huge Time-Saver"
5/5
What do you like best about HeyGen?

I love how accurate and nice lipsync is in Avatar V by HeyGen. Not just that, custom motion using a prompt within the same credits makes it a cherry on top. Just 1 feature saves ton of my time and I do not have to record my videos. I will only upload the voiceover, and I get a perfect face video of mine for my youtube channel. Awesome. I love it. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

I would definitely like HeyGen to offer few more credits in all the plans they've got. Review collected by and hosted on G2.com.

Paul C.
PC
Paul C.
CEO
Small-Business (50 or fewer emp.)
"HeyGen: You Have To Use It To Believe It. It's Beyond Excellent"
4.5/5
What do you like best about HeyGen?

It is an excellent tool for creating realistic avatars of yourself or public avatars. It is easy to create an avatar from a photo or a simple 3 lines of script. It integrates well into all of our projects.

Excellent performance

Pricing is great, alot of features for the cost. No matter what package you have.

Finally support. Very good, always on top of it and new features almost released daily. Great staff.

Very intuitve we use it daily, there is a slight learning curve, but it's very quick to pick up. That's why we stay with HeyGen. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

Haven't found any from HeyGen, All of the problems are created by us, Nuff Said. We goof up Review collected by and hosted on G2.com.

Amrutha N.
AN
Amrutha N.
Embedded Software Engineer
Small-Business (50 or fewer emp.)
"Full Episodes in Under an Hour—A Huge Win for Solo Creators"
5/5
What do you like best about HeyGen?

The fact that I can produce a full episode from my laptop in under an hour is huge. For a solo creator, that’s everything. 🖤 Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

There’s no lip-sync preview before generating, so you only find out something is off after you’ve already spent the credits. This really needs fixing, HeyGen. 🖤

The biggest gap for me right now is that captions should be editable after generation. They shouldn’t be locked, and I shouldn’t have to regenerate and pay again just to correct them.

It should be simple: open, edit, save.

Every other video tool already does this. In a credit based system, this isn’t optional—it’s essential. 🖤 Review collected by and hosted on G2.com.

Roberto B.
RB
Roberto B.
Storyteller
Small-Business (50 or fewer emp.)
"Impeccable Dubbing and Easy to Use, A Total Change"
5/5
What do you like best about HeyGen?

Definitely, I liked that it is very easy to use. I also appreciate how well it translates, as the sentences in English have a similar length to the sentences in Spanish, and the dubbing and lip sync are impeccable. Sometimes the total video has a slight difference in length, but after adjusting the music a bit, it looks spectacular. The quality of the voices is another aspect I really like, they are very similar to the original voices. Additionally, the initial setup of HeyGen was very easy. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

Well, I think that maybe when doing lip sync, sometimes the image looks a bit out of sync, but honestly, I think it will be able to improve in the future, but today it is good enough. Review collected by and hosted on G2.com.

Questions about HeyGen? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Anthony R.
AR
Anthony Roberts
•
Last activity 17 days ago

Has anyone dealt with repeated extra charges and rendering issues in HeyGen?

RY
Ragini Yadav
•
Last activity 21 days ago

How do you keep HeyGen training videos natural when voices sound robotic or avatars get repetitive?

Pricing Options

Pricing provided by HeyGen.

Free

Free
1 Seat

Creator

$29.00
1 Seat Per Month

Pro

$99.00
1 Seat Per Month
HeyGen Comparisons
HeyGen Features
Pronunciation
Accent
Video Creation
Text to Speech
Voice Control
AI Text-to-Video
Content Editing
File Exporting