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Top 10 Helpzilla Alternatives & Competitors

By sourceforge
(10)4.2 out of 5

If you are considering Helpzilla, you may also want to investigate similar alternatives or competitors to find the best solution. Live Chat Software is a widely used technology, and many people are seeking secure, popular software solutions with co-browsing, in-app messaging, and lead development. Other important factors to consider when researching alternatives to Helpzilla include content. The best overall Helpzilla alternative is Intercom. Other similar apps like Helpzilla are Freshdesk, Drift, LiveChat, and Zendesk Support Suite. Helpzilla alternatives can be found in Live Chat Software but may also be in Help Desk Software or Conversational Marketing Software.

Best Paid & Free Alternatives to Helpzilla

  • Intercom
  • Freshdesk
  • Drift
Show More

Top 10 Alternatives to Helpzilla Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Helpzilla stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Construction, and Education Management, and find the best product for your business.
    #1

  1. Intercom

    By Intercom, Inc.
    (3,324)4.5 out of 5

    2. Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

    Categories in common with Helpzilla:

    Reviewers say compared to Helpzilla, Intercom is:

    More expensive
    Better at support
    Better at meeting requirements
    See all Intercom reviews
    #2

  2. Freshdesk

    By Freshworks
    (3,501)4.4 out of 5

    3. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Helpzilla:

    Reviewers say compared to Helpzilla, Freshdesk is:

    More expensive
    Better at support
    See all Freshdesk reviews
    #3

  3. Drift

    By Salesloft
    (1,251)4.4 out of 5

    4. Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

    Categories in common with Helpzilla:
    Get a quote

    Reviewers say compared to Helpzilla, Drift is:

    More expensive
    Better at support
    Better at meeting requirements
    See all Drift reviews
    #4

  4. LiveChat

    By Text
    (755)4.5 out of 5

    5. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with Helpzilla:

    Reviewers say compared to Helpzilla, LiveChat is:

    More expensive
    Better at support
    Better at meeting requirements
    See all LiveChat reviews
    #5

  5. Zendesk Support Suite

    By Zendesk
    (6,149)4.3 out of 5

    6. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Helpzilla:

    Reviewers say compared to Helpzilla, Zendesk Support Suite is:

    More expensive
    Better at support
    See all Zendesk Support Suite reviews
    #6

  6. Salesforce Service Cloud

    By Salesforce
    (5,607)4.4 out of 5

    7. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Helpzilla:

    Reviewers say compared to Helpzilla, Salesforce Service Cloud is:

    More expensive
    Better at support
    See all Salesforce Service Cloud reviews
    #7

  7. Front

    By Front App
    (2,244)4.7 out of 5

    8. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Helpzilla:

    Reviewers say compared to Helpzilla, Front is:

    More expensive
    Better at support
    Better at meeting requirements
    See all Front reviews
    #8

  8. LiveAgent

    By QualityUnit
    (1,509)4.5 out of 5

    9. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Helpzilla:

    Reviewers say compared to Helpzilla, LiveAgent is:

    More expensive
    Better at support
    Better at meeting requirements
    See all LiveAgent reviews
    #9

  9. ActiveCampaign

    By ActiveCampaign
    (13,788)4.5 out of 5

    10. ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster.

    Categories in common with Helpzilla:

    Reviewers say compared to Helpzilla, ActiveCampaign is:

    More expensive
    Better at support
    Better at meeting requirements
    See all ActiveCampaign reviews
    #10

  10. Zoho Desk

    By Zoho
    (6,200)4.4 out of 5

    11. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Helpzilla:

    Reviewers say compared to Helpzilla, Zoho Desk is:

    More expensive
    Better at support
    Better at meeting requirements
    See all Zoho Desk reviews

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