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Top 10 HelpWire Alternatives & Competitors

By Electronic Team
(26)4.8 out of 5

Looking for alternatives or competitors to HelpWire? Other important factors to consider when researching alternatives to HelpWire include security and files. The best overall HelpWire alternative is AnyDesk. Other similar apps like HelpWire are TeamViewer, RealVNC, RemotePC, and ScreenConnect. HelpWire alternatives can be found in Remote Desktop Software but may also be in Remote Support Software or Patch Management Software.

Best Paid & Free Alternatives to HelpWire

  • AnyDesk
  • TeamViewer
  • RealVNC
Show More

Top 10 Alternatives to HelpWire Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how HelpWire stacks up to the competition, check reviews from current & previous users in industries like Computer Software, E-Learning, and Information Technology and Services, and find the best product for your business.
    Cobrowse.io
  1. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Cobrowse.io

    (15)4.4 out of 5

    2. Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications. The same powerful suite of tools is available for both web and mobile co-browsing: - Laser pointer - Annotation - Remote Control - Full Device Screen Share - Agent Present Mode With Universal Co-browsing, agents can stay in contact with customers as they browse third-party content, websites, and applications. The full suite of agent tools remains available across third-party content, allowing agents to provide personalized guidance throughout the customers’ digital journey. Seamless integration with enterprise CRM and CX solutions enables agents to escalate complex sales and support tickets to a collaborative browsing session without leaving the host interface. A range of flexible session initialization options and a fully customizable UI make the transition frictionless and provide a consistently branded experience across all channels. Current integrations include: - Salesforce - Genesys - Zendesk - Talkdesk - Intercom - Freshworks Cobrowse prioritizes data security, with compliant data redaction a key differentiator for businesses that deal with sensitive or private customer data. Private-by-default functionality means no images, text, or other content will be displayed unless specifically added to the allowlist, maintaining compliance with strict data protection regulations. For auditability, you can record every action the customer and agent take during a co-browsing session. Session replays provide an accurate, tamper-proof record of every interaction, which can be used for dispute resolution, to understand better how users navigate your digital platforms, or to improve agent training. For the ultimate in security, the same Cobrowse software that runs in the cloud is also available for enterprises to self-host in their cloud accounts, run in their on-premises data centers, or even deploy to air-gapped, protected networks. Proven to enhance customer and agent satisfaction, Cobrowse is trusted by businesses worldwide that prioritize customer service excellence. Co-browsing is used widely within remote sales and support environments to efficiently resolve complex enquiries and provide outstanding service when customers need it most.

    Visit Website
    Visit Website
    #1

  2. AnyDesk

    By AnyDesk Software GmbH
    (1,029)4.5 out of 5

    3. AnyDesk is a fast remote desktop software that allows for new usage scenarios and applications that have not been possible with current remote desktop software.

    Categories in common with HelpWire:

    Reviewers say compared to HelpWire, AnyDesk is:

    Easier to admin
    Better at meeting requirements
    See all AnyDesk reviews
    #2

  3. TeamViewer

    By TeamViewer
    (3,375)4.5 out of 5

    4. Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.

    Categories in common with HelpWire:

    Reviewers say compared to HelpWire, TeamViewer is:

    Easier to admin
    See all TeamViewer reviews
    #3

  4. RealVNC

    By RealVNC
    (436)4.7 out of 5

    5. VNC Connect enables you to remotely access and control your devices wherever you are in the world, whenever you need to. VNC has a widespread user base from individuals to the world's largest multi-national companies utilizing the technology for a range of applications.

    Categories in common with HelpWire:

    Reviewers say compared to HelpWire, RealVNC is:

    Easier to admin
    Better at meeting requirements
    See all RealVNC reviews
    #4

  5. RemotePC

    By IDrive
    (467)4.7 out of 5

    6. RemotePC allows you to access and manage your far away computers anytime, from any device - given that the computer has an active Internet connection and the RemotePC application is installed on it. You can login to your office or home computer, manage your files and work on your computer - as though you were sitting right in front of it. You can also invite an associate to access your computer to work on a presentation or help troubleshoot.

    Categories in common with HelpWire:

    Reviewers say compared to HelpWire, RemotePC is:

    Easier to admin
    Better at meeting requirements
    More usable
    See all RemotePC reviews
    #5

  6. ScreenConnect

    By ConnectWise
    (476)4.7 out of 5

    7. ConnectWise ScreenConnect's universal remote access software provides an all-inclusive solution for remote support, remote access, and remote meetings.

    Categories in common with HelpWire:

    Reviewers say compared to HelpWire, ScreenConnect is:

    Easier to admin
    Better at meeting requirements
    See all ScreenConnect reviews
    #6

  7. Splashtop Remote Access

    By Splashtop Inc.
    (374)4.9 out of 5

    8. Splashtop Remote Access is a remote desktop for business professionals and teams. It offers a fast, simple, secure remote computer access for individuals and teams.

    Categories in common with HelpWire:
    Get a quote

    Reviewers say compared to HelpWire, Splashtop Remote Access is:

    Easier to admin
    Better at meeting requirements
    Easier to do business with
    See all Splashtop Remote Access reviews
    #7

  8. ISL Online

    By ISL Online
    (482)4.6 out of 5

    9. Remotely access and manage devices to provide on-demand IT support. View the screen and control a remote computer or mobile device.

    Categories in common with HelpWire:

    Reviewers say compared to HelpWire, ISL Online is:

    Easier to admin
    See all ISL Online reviews
    #8

  9. Action1

    By Action1
    (437)4.9 out of 5

    10. Action1 reinvents patching with an infinitely scalable, highly secure, cloud-native platform configurable in 5 minutes — it just works and is always free for the first 200 endpoints, with no functional limits. Featuring unified OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment with no VPN needed, it enables autonomous endpoint management that preempts ransomware and security risks, all while eliminating costly routine labor. Trusted by thousands of enterprises managing millions of endpoints globally, Action1 is certified for SOC and ISO 7001. The company is founder-led by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company.

    Categories in common with HelpWire:

    Reviewers say compared to HelpWire, Action1 is:

    Easier to admin
    Easier to do business with
    Easier to set up
    See all Action1 reviews
    #9

  10. Zoho Assist

    By Zoho
    (482)4.6 out of 5

    11. Remote support with Zoho Assist is simple, fast and affordable. It requires no prior installation of any software and can be run entirely on browser. It is tailored for small and medium business IT support, outsourced IT firms, independent IT technicians and remote PC repair service personnel like you.

    Categories in common with HelpWire:

    Reviewers say compared to HelpWire, Zoho Assist is:

    Easier to admin
    Better at meeting requirements
    See all Zoho Assist reviews
    #10

  11. LogMeIn Resolve

    By GoTo
    (439)4.4 out of 5

    12. LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.

    Categories in common with HelpWire:

    Reviewers say compared to HelpWire, LogMeIn Resolve is:

    Easier to admin
    See all LogMeIn Resolve reviews
    Cobrowse.io
  12. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Cobrowse.io

    (15)4.4 out of 5

    13. Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications. The same powerful suite of tools is available for both web and mobile co-browsing: - Laser pointer - Annotation - Remote Control - Full Device Screen Share - Agent Present Mode With Universal Co-browsing, agents can stay in contact with customers as they browse third-party content, websites, and applications. The full suite of agent tools remains available across third-party content, allowing agents to provide personalized guidance throughout the customers’ digital journey. Seamless integration with enterprise CRM and CX solutions enables agents to escalate complex sales and support tickets to a collaborative browsing session without leaving the host interface. A range of flexible session initialization options and a fully customizable UI make the transition frictionless and provide a consistently branded experience across all channels. Current integrations include: - Salesforce - Genesys - Zendesk - Talkdesk - Intercom - Freshworks Cobrowse prioritizes data security, with compliant data redaction a key differentiator for businesses that deal with sensitive or private customer data. Private-by-default functionality means no images, text, or other content will be displayed unless specifically added to the allowlist, maintaining compliance with strict data protection regulations. For auditability, you can record every action the customer and agent take during a co-browsing session. Session replays provide an accurate, tamper-proof record of every interaction, which can be used for dispute resolution, to understand better how users navigate your digital platforms, or to improve agent training. For the ultimate in security, the same Cobrowse software that runs in the cloud is also available for enterprises to self-host in their cloud accounts, run in their on-premises data centers, or even deploy to air-gapped, protected networks. Proven to enhance customer and agent satisfaction, Cobrowse is trusted by businesses worldwide that prioritize customer service excellence. Co-browsing is used widely within remote sales and support environments to efficiently resolve complex enquiries and provide outstanding service when customers need it most.

    Visit Website
    Visit Website

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