HelpSquad

By HelpSquad

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HelpSquad Reviews (4)

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HelpSquad Reviews (4)

5.0
4 reviews
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BF
Company Owner
Small-Business (50 or fewer emp.)
"Increases Sales Immediately with HelpSquad!"
Describe the project or task HelpSquad helped with:

We operate sales page where we offer our digital educational services. HelpSquad answers all pre-sales questions and even helps with our customers needs. Review collected by and hosted on G2.com.

What do you like best about HelpSquad?

The friendliness and professionalism that HelpSquad has brought to our company. Review collected by and hosted on G2.com.

Katie K.
KK
Marketing Manager
Pharmaceuticals
Mid-Market (51-1000 emp.)
"Simple, Intuitive Tool & Great Team"
Describe the project or task HelpSquad helped with:

We've implemented HelpSquad on our website to ensure that our current and potential customers/employees are able to ask questions at any time from anywhere. In addition, the chats give us a better idea of the information that visitors are looking for, allowing our team to develop tools and content to further meet their needs. Review collected by and hosted on G2.com.

What do you like best about HelpSquad?

HelpSquad's customer service is fantastic--very responsive and works hand-in-hand with clients to ensure agents have as much information as possible to appropriately handle customer requests. The admin site, notifications, and ticket/traffic tracking system are easy to use. Review collected by and hosted on G2.com.

Maria R.
MR
Owner/President
Small-Business (50 or fewer emp.)
"Patients love it"
Describe the project or task HelpSquad helped with:

Our current and prospective patients browsing our dental practice website can now schedule appointments and ask general questions 24/7/365 thanks to friendly helpsquad agents. Patients can use live chat or simply text to ask questions which patients absolutely love. Review collected by and hosted on G2.com.

What do you like best about HelpSquad?

There were definitely mistakes at the beginning, but I appreciate how quickly and thoroughly those were addressed and never repeated. I like how helpsquad agents get better every day in addressing our patients' questions. Review collected by and hosted on G2.com.

Kaitlyn E.
KE
Psychiatric Rehabilitation Counselor
Mental Health Care
Small-Business (50 or fewer emp.)
"Effective and efficient"
Describe the project or task HelpSquad helped with:

Helpsquad is fielding live chat requests on our online store 24/7 Review collected by and hosted on G2.com.

What do you like best about HelpSquad?

That customers are able to text us on their phones regarding their orders Review collected by and hosted on G2.com.

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