Top 10 Helprace Alternatives & Competitors

Top 10 Alternatives to Helprace Recently Reviewed By G2 Community

#1

Zoho Desk
By Zoho
(6,200)4.4 out of 5
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Categories in common with Helprace:
• Help Desk
• Customer Self-Service
Try for free
Reviewers say compared to Helprace, Zoho Desk is:
More expensive
Better at meeting requirements
See all Zoho Desk reviews
#2

HappyFox Help Desk
By HappyFox Inc.
(134)4.5 out of 5
Super simple help desk software, that runs in the cloud, easily suits your business size and growth, enables you provide customer support on multi channels like email, voice and mobile (iOS and Android)
Categories in common with Helprace:
• Help Desk
• Customer Self-Service
• Shared Inbox
Reviewers say compared to Helprace, HappyFox Help Desk is:
More expensive
Better at meeting requirements
More usable
See all HappyFox Help Desk reviews
#3

Freshdesk
By Freshworks
(3,501)4.4 out of 5
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Categories in common with Helprace:
• Help Desk
• Customer Self-Service
• Shared Inbox
Try for free
Reviewers say compared to Helprace, Freshdesk is:
More expensive
Better at meeting requirements
See all Freshdesk reviews
#4

Zendesk Support Suite
By Zendesk
(6,149)4.3 out of 5
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories in common with Helprace:
• Help Desk
• Customer Self-Service
• Shared Inbox
Try for free
Reviewers say compared to Helprace, Zendesk Support Suite is:
More expensive
Better at meeting requirements
See all Zendesk Support Suite reviews
#5

Front
By Front App
(2,245)4.7 out of 5
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
Categories in common with Helprace:
• Help Desk
• Customer Self-Service
• Shared Inbox
Try for free
Reviewers say compared to Helprace, Front is:
More expensive
Better at meeting requirements
More usable
See all Front reviews
#6

Help Scout
By Help Scout
(407)4.4 out of 5
Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.
Categories in common with Helprace:
• Help Desk
• Customer Self-Service
• Shared Inbox
Try for free
Reviewers say compared to Helprace, Help Scout is:
More expensive
More usable
Better at meeting requirements
See all Help Scout reviews
#7

Intercom
By Intercom, Inc.
(3,324)4.5 out of 5
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
Categories in common with Helprace:
• Help Desk
• Customer Self-Service
• Shared Inbox
Try for free
Reviewers say compared to Helprace, Intercom is:
More expensive
Better at meeting requirements
See all Intercom reviews
#8

HubSpot Service Hub
By HubSpot
(2,493)4.4 out of 5
Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.
Categories in common with Helprace:
• Help Desk
• Customer Self-Service
• Shared Inbox
Try for free
Reviewers say compared to Helprace, HubSpot Service Hub is:
More expensive
See all HubSpot Service Hub reviews
#9

Tidio
By Tidio
(1,615)4.7 out of 5
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Categories in common with Helprace:
• Help Desk
• Customer Self-Service
• Shared Inbox
Try for free
Reviewers say compared to Helprace, Tidio is:
More expensive
Better at meeting requirements
More usable
See all Tidio reviews
#10

LiveAgent
By QualityUnit
(1,509)4.5 out of 5
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Categories in common with Helprace:
• Help Desk
• Customer Self-Service
• Shared Inbox
Try for free
Reviewers say compared to Helprace, LiveAgent is:
More expensive
Better at meeting requirements
See all LiveAgent reviews