Helpdesk 365 Pricing Overview

Our organization has been using the Helpdesk at work to handle customer emails, and it's been quite effective. The ability to assign the tickets, send automatic replies, keep track of the tickets, see which department has more tickets, and much more. We use it every single day and our customers benefit from the Helpdesk portal. Review collected by and hosted on G2.com.

While there are minor issues, yeah even Microsoft has issues. So no dislikes apart from this. Review collected by and hosted on G2.com.

I honestly appreciate how easy it is to use since it's mostly self explanatory and to install this software is a breeze. The support team is very helpful and responsive and we can customize the support bot depending on our business. The platform intergrates perfectly with Microsoft Teams and smoothly embeds with Sharepoint and also it works for both android and iOS users. Review collected by and hosted on G2.com.

It has finite customization features. If the interface could broaden the modificaton attributes, it would boost the productivity. In other aspects HelpDesk 365 is completely and utterly effective and efficient. Review collected by and hosted on G2.com.