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HelloFax Reviews & Product Details

Verified User in Legal Services
UL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HelloFax?

I would recommend HelloFax to anyone that works in an office with a high amount of correspondence. As we live in an increasingly paperless age, we must communicate using fast, efficient, electronic methods. Hellofax accomplishes this on every front. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

If it doesn't already, Hellofax should have an option to add a contacts list for frequently used numbers. It does remember them and makes suggestions using the numbers only, but it would be far more convenient to have a contacts list. Review collected by and hosted on G2.com.

What problems is HelloFax solving and how is that benefiting you?

The obvious solution is that it allows us to send a high amount of faxes simultaneously. The amount of time we save is incredible. The confirmations are also sent right away. Review collected by and hosted on G2.com.

HelloFax Overview

What is HelloFax?

By removing paper from the process, HelloFax has removed your need to own a fax machine. With HelloFax, everyone in your company can conveniently send and receive faxes online.

HelloFax Details
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Product Description

By removing paper from the process, HelloFax has removed your need to own a fax machine. With HelloFax, everyone in your company can conveniently send and receive faxes online.


Seller Details
Seller
Dropbox
Year Founded
2007
HQ Location
San Francisco, California
Twitter
@Dropbox
3,644,140 Twitter followers
LinkedIn® Page
www.linkedin.com
3,598 employees on LinkedIn®
Ownership
NASDAQ: DBX
Phone
855-237-6726
Description

Dropbox is the world’s first smart workspace that helps people and teams focus on the work that matters. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has 12 offices around the world.


Matthew F.
MF
Overview Provided by:

Recent HelloFax Reviews

Barbara O.
BO
Barbara O.Small-Business (50 or fewer emp.)
5.0 out of 5
"Does what it's supposed to do"
Online cyrrent platform for an outdated concept
Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Ease of use and quality are hreat"
Fax without a fax? Yes, please. We don't have this functionality built into our phone system, so having it here and easy to use it great.
Christopher W.
CW
Christopher W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Good Experience with HelloFax"
Easy way to send faxes without the paper and expensive machines.
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Video Reviews

56 out of 57 Total Reviews for HelloFax

4.5 out of 5
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56 out of 57 Total Reviews for HelloFax
4.5 out of 5
56 out of 57 Total Reviews for HelloFax
4.5 out of 5

HelloFax Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for HelloFaxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Barbara O.
BO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about HelloFax?

Online cyrrent platform for an outdated concept Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

There is nothing to dislike. It's fax it does what you need it to and not much more. Review collected by and hosted on G2.com.

What problems is HelloFax solving and how is that benefiting you?

HelloFax solved the problem of having a VOIP line and not wanting to have a whole fax machine but still needing to send the periodic fax. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
IH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HelloFax?

Fax without a fax? Yes, please. We don't have this functionality built into our phone system, so having it here and easy to use it great. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

I wish it was integrated into my EMR, but I think this is possible with some dev work. Review collected by and hosted on G2.com.

What problems is HelloFax solving and how is that benefiting you?

Fax is somehow outdated but also necessary, this is meeting the need and filling the gaps. Review collected by and hosted on G2.com.

Christopher W.
CW
Director of Finance
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HelloFax?

Easy way to send faxes without the paper and expensive machines. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

No real downsides right now - suits our needs well. Review collected by and hosted on G2.com.

What problems is HelloFax solving and how is that benefiting you?

In the Healthcare Industry, lots of work is still done on paper. This is a good way to digitize some of that paper and still communicate as needed. Review collected by and hosted on G2.com.

FB
IT Professional
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HelloFax?

Getting started with HelloFax only takes a few minutes. The plans are priced relatively low compared to other faxing services I've looked at or tried. The overall service quality is excellent. Faxes are sent and received very quickly. The account dashboard is designed with basic graphic elements and simple buttons and links to navigate to different features. I like being able to access my old faxes and pull up contact information within the HelloFax account. Also, we don't have to hear the squeaky sound of a fax machine. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

There isn't a whole lot other than sending receiving faxes that we can do with HelloFax. Other faxing platforms offer enhanced solutions for teams, but HelloFax mainly focuses on its core faxing service compared to some other online faxing services. Review collected by and hosted on G2.com.

What problems is HelloFax solving and how is that benefiting you?

I can upload documents straight from my computer and have them faxed to any phone number within minutes. I get email notifications when a fax has been sent, or one has been received to my account. I have access to all my previously sent faxes, so I can stay organized and keep track of the faxes that I worked on and processed. We can use HelloFax for a low price that is comparable or less in cost than standard faxing services with a fax machine or internet-based faxing. Review collected by and hosted on G2.com.

MR
Account Executive
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HelloFax?

Just the simplicity of it. HelloFax focuses on faxing rather than all sorts of auxiliary business services like some other online communications software. The fees are reasonable and flexible. I don't feel stuck in some plan that can lose value over time. The support people can be reached easily to help us work through problems that might present themselves. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

I dislike having to think of something to dislike since I like HelloFax a lot. I think one downside of using an online faxing service like this, compared to a regular fax machine, is the security risks of someone accessing your account and being able to view and alter things in it. Review collected by and hosted on G2.com.

What problems is HelloFax solving and how is that benefiting you?

I can make life easier when it comes to faxing. All of my faxes are organized with timestamps and other sending and receiving data. I can maintain a list of contacts to access for future faxes. When I didn't have this service, I'd have to look for fax machines or pay more for pay-as-you-go faxing services. I use HelloFax to send and receive contracts and other business documents. Review collected by and hosted on G2.com.

ED
Account Representative
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HelloFax?

HelloFax keeps faxing tasks as simplified as can be. I like that we can get notifications and access our faxes through our HelloFax online account at any time from anywhere. HelloFax is great for accounting and keeping track of the faxes that come in and out of our account. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

HelloFax has been great. I can't really think of anything negative about it so far. When compared to other online faxing services though, it probably doesn't have the most features for online faxing platforms. Review collected by and hosted on G2.com.

What problems is HelloFax solving and how is that benefiting you?

I've used HelloFax for quite a while now to send and receive faxes through the internet instead of a phone line. It saves me a boatload of time from having to use a fax machine and also reduces the cost of faxing. I can perform faxing duties completely online and have dependable accountability for all the fax transmissions. Review collected by and hosted on G2.com.

Mark B.
MB
Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
J.R. D.
JD
Senior Editor & Personal Finance Reporter
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HelloFax?

What I really enjoyed is that I could send faxes for free without leaving home. I had to do this for student loans when I was living abroad, do Hello Fax was a savior. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

I was worried that the transmission wouldn't go through, even though it almost always did. In one case (IIRC) the fax just wouldn't go through, but I don't think this is any different than using a regular fax machine. Review collected by and hosted on G2.com.

Recommendations to others considering HelloFax:

Just try it. I think you'll find that it lives up to the hype: simple, efficient and reliable. Review collected by and hosted on G2.com.

What problems is HelloFax solving and how is that benefiting you?

Simple. I don't have to pay a fee to fax something at a local office supply store, and I don't need to buy a fax machine. I send everything online and have digital records I can save to my laptop. Review collected by and hosted on G2.com.

Dusty K.
DK
Leerwerkmakelaar
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HelloFax?

The handling of fax devices was always one of the most difficult tasks for office papers. I've already submitted faxes electronically using a variety of device and a browser, however HelloFax makes it much easier to sign in and get all the resources ready for me in simplified form. HelloFax gave me all the general information when I agreed to sign up to continue and simply fax in a moment. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

I guess the only important qualification to use HelloFax is to have a connection to the internet. And submitting a fax would be a concern if there are situations when I don't get a connection to the internet. The e-mail message to fax function is not as straightforward as the use of fax tools on your site. Review collected by and hosted on G2.com.

Recommendations to others considering HelloFax:

I personally believe that HelloFax is a positive tool and may make faxing far increasingly less difficult to access because everything on a single account is descriptive and online. Review collected by and hosted on G2.com.

What problems is HelloFax solving and how is that benefiting you?

HelloFax has made it easier for me to photocopy and not to choose a fax device frequently. I reckon that profitability is quite good although it can sometimes be a little expensive than most other faxing techniques. I could go to business locations though, to fax a lot of times, so the costs are definitely more then what HelloFax would pay me. I could have a fax-number via HelloFax that enables me, because I would with document text or email, to obtain faxes at a certain time. Review collected by and hosted on G2.com.

Elodie H.
EH
Talent Acquisition Specialist.
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HelloFax?

Hellofax simply makes it easier to send and receive fax messages, without going through the hassle of actually owning a fax machine. It is way cheaper than owning and managing a fax machine. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

Nothing actually. I have never been upset at anytime while using Hellofax. It is available from the comfort of my browser and I get notified every time I receive a new fax message. Review collected by and hosted on G2.com.

What problems is HelloFax solving and how is that benefiting you?

Hellofax allows my company own a virtual fax number, through which partner companies can send fax messages to. Since we do not always have a need to fax messages, Hellofax allows us use the features of a fax machine whenever it is needed - no maintenance needed. Review collected by and hosted on G2.com.