HCL Unica Reviews & Product Details - Page 2

It has great ease of use.

Customers that are using it seem to have ease of implementation

Customer support is also good

Frequency of usage is responding in large numbers

The number of Features is more than any other software

The ease of Integration is quite impressive Review collected by and hosted on G2.com.

Nothing to say much as of now as all the things seem to be good and nothing needs to be update or change as of now Review collected by and hosted on G2.com.

This platform " Enhanced customer journey orchestration " And also data- driven decision making. I am a marketer and i have used this so many time unica leverage AI and analytics to provide deep insight into customer behavior and preference. Also this is increased customer engagement and loyalty. Review collected by and hosted on G2.com.

Actually not really anything. However I have not too much experience in marketing automation tools but when I started with HCL i did not tried and other after that Review collected by and hosted on G2.com.

Tool is very good for a Email specialist,it has so many features and cost effective .and very easy to use always works smoothly. Review collected by and hosted on G2.com.

Sometimes it is too slow and but needs very strong internet with hotspot it never used to work properly 😞 Review collected by and hosted on G2.com.

HCL Unica Help to Campaign Management and Unica provides comprehensive analytics and reporting tools. it have that capability to connect various of Data Source. Review collected by and hosted on G2.com.

it is very complexsive when you do condiguration and is it is also costly.

when you Integrates the data source to HCL Unica it can be challeging. Review collected by and hosted on G2.com.

HCL Unica's drag-and-drop feature was a game-changer for me. I could build targeted campaigns in a flash, even without being a tech whiz. It felt like the platform was speaking my language, not the other way around!" Review collected by and hosted on G2.com.

Price isn't exactly a steal, let's be honest. It's definitely an investment, so make sure it fits your budget. Review collected by and hosted on G2.com.

It is a best platform for executing cross channel, multi channel marketing campaigns that too automated

It has feature for queries, filters and advanced templates for marketing promotions

Its a productive crm platform for managing customer relationships and revenue

It has features like creating reports, managing data, segmenting data through queries and filters.

Advances platform that allow to execute all marketing campaigns in a very productive manner Review collected by and hosted on G2.com.

It's expensive

Its not easy to use

It requires skills and technical knowledge to work on this platform

Server errors are sometimes difficult to manage Review collected by and hosted on G2.com.

HCL Unica is praised for its robust marketing automation, personalized campaigns, and efficient customer engagement capabilities, enhancing overall marketing effectiveness. Review collected by and hosted on G2.com.

All is good to work with HCL UNICA, and i love working with it and some face challenges with the initial learning curve and complex setup process of HCL Unica, but experiences may vary. Review collected by and hosted on G2.com.

It helps me to Digitalise the product and services in all over the world , its best for my ROI as well , and its AI driven personalisation helps me to predict real time engagement as well Review collected by and hosted on G2.com.

Lack of strong outbox integration & orchestration Review collected by and hosted on G2.com.

The best thing I like about HCL Unica is its powerful capability to handle multiple campaign channels and helps tracks campaign performance and insights. Also it provides good customer support and let us create campaign easily. Review collected by and hosted on G2.com.

There is nothing to dislike in this tool. Review collected by and hosted on G2.com.

HCL Unica is a powerful software which integrates SM, IVR, whasapp and other marketing channels in one and help you setup communication/campaign based on user triggers. This is really great to help give a personalised experience. Review collected by and hosted on G2.com.

The cost is definitley something to consider. Integrations at some time may feel tedious to setup Review collected by and hosted on G2.com.