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HCL Unica Discover Reviews & Product Details

Sharwan K.
SK
Data Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about HCL Unica Discover?

Flowchart templates are literally wasy to use for campaings . No issue in launching also.

It helps you to achieve Quantitative data and insights from customer sessions which are essential for achieving this goal. Review collected by and hosted on G2.com.

What do you dislike about HCL Unica Discover?

It's slow on big database.

Lacking in reporting system and integrations. So we used a different approach for reporting. Review collected by and hosted on G2.com.

What problems is HCL Unica Discover solving and how is that benefiting you?

By analyzing customer behavior, it efficiently analyses the pain points. And its gathered information can then be used to improve the customer experience by changing the website or mobile application. Review collected by and hosted on G2.com.

HCL Unica Discover Overview

HCL Unica Discover Details
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Seller Details
Year Founded
1999
HQ Location
Noida, Uttar Pradesh
Twitter
@hcltech
445,017 Twitter followers
LinkedIn® Page
www.linkedin.com
244,701 employees on LinkedIn®
Ownership
NSE - National Stock Exchange of India
Total Revenue (USD mm)
$706,760
Description

HCLSoftware, a division of HCLTech, develops, markets, sells, and supports software for AI and Automation, Data, Analytics and Insights, Digital Transformation, and Enterprise Security. HCLSoftware is the cloud-native solution factory for enterprise software and powers millions of apps at more than 20,000 organizations, including more than half of the Fortune 1000 and Global 2000 companies. HCLSoftware's mission is to drive ultimate customer success through relentless product innovation.

Recent HCL Unica Discover Reviews

Krishna Teja B.
KB
Krishna Teja B.Enterprise (> 1000 emp.)
4.0 out of 5
"Customer experience solution"
It caters variety of solutions customer faces in business
Sharwan K.
SK
Sharwan K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Review of HCL Unica Discover!"
Flowchart templates are literally wasy to use for campaings . No issue in launching also. It helps you to achieve Quantitative data and insight...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"HCL Unica Discover review-2023"
Multiple SQL queries are easily translated, and external data can be easily mapped into the flow chart. In simple words, we can say that this soft...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

HCL Unica Discover Media

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1 out of 2 Total Reviews for HCL Unica Discover

4.3 out of 5
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HCL Unica Discover Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
G2 reviews are authentic and verified.
Krishna Teja B.
KB
Assistant Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HCL Unica Discover?

It caters variety of solutions customer faces in business Review collected by and hosted on G2.com.

What do you dislike about HCL Unica Discover?

I have only worked on this product and have no opportunity to explore other competetor products. Hence no idea. As far as I know it resolves most of analytics problems Review collected by and hosted on G2.com.

What problems is HCL Unica Discover solving and how is that benefiting you?

It resolves issues related to a) complete behaviour data capture where it goes beyond clicks to capture hover, screen size and event changes giving a comprehensive view of user interaction.

b) business impact analysis: : find sessions associated with issues and quantifies their business impact Review collected by and hosted on G2.com.

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