---
title: HCL BigFix Reviews
meta_title: 'HCL BigFix Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 88 reviews by the users' company size, role or industry to
  find out how HCL BigFix works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 88
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Endpoint Protection
  url: https://www.g2.com/categories/endpoint-protection
---

# HCL BigFix Reviews
**Vendor:** HCL Technologies  
**Category:** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 88
## About HCL BigFix
HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations in the AI-driven threat era, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. As frontier AI models such as Mythos accelerate vulnerability discovery and compress exploitation timelines, BigFix helps organizations reduce exposure through near real-time remediation, continuous compliance, and intelligent automation. Enterprises choose HCL BigFix for: A single-agent, unified platform for endpoint and infrastructure management Centralized visibility and control across 155M+ endpoints and 120+ operating system variants Automated patching, continuous compliance, and real-time vulnerability remediation with \&gt;98% first-pass patch success AI-driven automation and agentic workflows powered by AEX to enable proactive self-healing and improved Digital Employee Experience (DEX)



## HCL BigFix Pros & Cons
**What users like:**

- Users value the **automation capabilities** of HCL BigFix, enhancing efficiency in endpoint management and security enforcement. (1 reviews)
- Users appreciate the **centralized endpoint management** of HCL BigFix, enhancing visibility and security across numerous devices. (1 reviews)
- Users value the **ease of use** of HCL BigFix for its centralized management and streamlined endpoint operations. (1 reviews)
- Users value the **real-time visibility and centralized management** of HCL BigFix, enhancing security and reducing operational effort. (1 reviews)
- Users value the **automated patching efficiency** of HCL BigFix, enhancing security and minimizing operational effort greatly. (1 reviews)
- Patch Management (1 reviews)
- Security (1 reviews)
- Security Management (1 reviews)
- Visibility (1 reviews)

**What users dislike:**

- Users find the **complex UI** of HCL BigFix challenging, leading to a steep learning curve and time-consuming troubleshooting. (1 reviews)
- Users find the **complex UI** of HCL BigFix challenging, leading to a steep learning curve for newcomers. (1 reviews)
- Users find the **poor interface design** of HCL BigFix makes it complex and less intuitive for newcomers. (1 reviews)
- Users find the **poor reporting** capabilities of HCL BigFix make it difficult to extract useful insights easily. (1 reviews)
- Users find the **UI complex and less intuitive** , resulting in a steeper learning curve for new users. (1 reviews)
- Setup Complexity (1 reviews)

## HCL BigFix Reviews
  ### 1. Works just like its Name:BigFix

**Rating:** 4.0/5.0 stars

**Reviewed by:** Swapnil B. | Devops Engineer, Computer & Network Security, Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2022

**What do you like best about HCL BigFix?**

One of the best endpoint management systems you can get for your organisation.

**What do you dislike about HCL BigFix?**

The usage of the tool requires highly trained individuals with proper hands-on experience. Lack of training can reduce the working efficiency of the unit.

**What problems is HCL BigFix solving and how is that benefiting you?**

This endpoint management system provides an all in one embedded solution for all the discovery, management and resolution of all the IT and Security Issues. Continuous compliance also helps to keep the quality in check.

  ### 2. HCL BigFix Fix Endpoints Vulnerabilities at Ease

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ryan L. | Retail Vendor, Food & Beverages, Enterprise (> 1000 emp.)

**Reviewed Date:** December 08, 2022

**What do you like best about HCL BigFix?**

It enhances continuous compliance by managing all operating systems in one place in our agency to detect and remediate security breaches.

**What do you dislike about HCL BigFix?**

It was challenging to manage multiple cloud and on-premises environments before we acquired documentation and tutorials.

**What problems is HCL BigFix solving and how is that benefiting you?**

Accelerate time to value by automating threat investigation, detection and remediation.

  ### 3. HCL BIGFIX REVIEW

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2022

**What do you like best about HCL BigFix?**

BigFix by HCL is one of the best platforms for endpoint management. Come with easy installation process and easy configuration. It provides compliance, distribution, patch and reporting all under the same umbrella. The product is highly customizable as per any situation, It helped us fixing our endpoints within minutes and helped us to automate deployment of patches and updates. It has centralized report generation system which helps us to monitor status of endpoints. It keeps securing our applications, devices etc. by scanning them and other third-party applications on regular basis. Overall great product for managing physical and virtual endpoints.

**What do you dislike about HCL BigFix?**

No dislike as such from my end apart from its price which could be more reasonable a bit.

**What problems is HCL BigFix solving and how is that benefiting you?**

BigFix helps my team in windows & third-party patching, in app installation and reporting. It provides multiple level security checks advantage which helps us to secure against any cyber threat.

  ### 4. Big fix to automate and secure your endpoints

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ranu S. | Software Developer, AI and ML Engineer., Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2022

**What do you like best about HCL BigFix?**

They got good support for the Windows Operating system and supported a vast range of applications with a lot of automation. It reduces the manual burden on teams, very helpful in patching and script deployments.

**What do you dislike about HCL BigFix?**

Big fix is not good in providing support for an operating system other than Windows. Patching support also creates problems. The loading time of the console is very high and time-consuming. Also UI needs to be improved.

**What problems is HCL BigFix solving and how is that benefiting you?**

Mainly we have used it for patch deployments and scripts. Asset management and inventory not implemented.

  ### 5. Review on HCL Bigfix

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bhanu P. | software engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2022

**What do you like best about HCL BigFix?**

It is the best platform for integrating servers, desktops and operating systems. It is  useful for infrastructure management,protection from Malware and gives superior security t the clients or users

**What do you dislike about HCL BigFix?**

I feel it has got good integration features but mobile device management capability is not up to the mark. It can work in this area to achieve end to end integration
and also i see the cost for enterprise edition is little high

**What problems is HCL BigFix solving and how is that benefiting you?**

It is the one-stop platform for all networking and intergration problems . The company's infrastructure like desktops and cloud servers can be easily integrated.It  is a recommended product for every organization

  ### 6. The best endpoint management software and Excellent End Point Management Tool is HCL Bigfix.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Parameshwari R. | SEO Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about HCL BigFix?**

Patching was not by Microsoft Patching deploy software patch from any client computer. It aids in the protection of our devices. Real-time software updates are more beneficial. This is primarily used for patch management.

**What do you dislike about HCL BigFix?**

BigFixes do not bother me in any way. Relevance language takes time to master, but it is well worth the effort.

**What problems is HCL BigFix solving and how is that benefiting you?**

It aided me in resolving a computer problem. Patching for Windows and third-party applications We can manage our entire Windows fleet of computers (installing apps, making system changes, gathering data, etc.). Bigfix can perform tasks that can be done via command line, PowerShell, and so on.

  ### 7. Mind of peace - HCL BigFix - Taking care of remembering and managing everything

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** August 22, 2022

**What do you like best about HCL BigFix?**

HCL BigFix is secure to keep and manage the data and easy to use.
Automation is good in the segment and improving day by day.
Compatibility and compliance management at the global level is something flawless.

**What do you dislike about HCL BigFix?**

There's not much to dislike but still below are the points which may be taken care into consideration.
1. UI/UX can be improved.
2. Pricing can be a little more competitive and maybe special plans/subscriptions at a more minute feature level can be brought.

**What problems is HCL BigFix solving and how is that benefiting you?**

1. Management of IT assets at team and organization level.
2. Providing reports and insights on the data and resources which may be used to accelerate growth and productivity and find gaps.
3. Automating some manual tasks and utilizing resources to focus on business instead of manual tasks.

  ### 8. Big Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mario G. | Office worker, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2022

**What do you like best about HCL BigFix?**

With big fix, managing our company's computers becomes child's play. Above all, the time saved in distributing updates and improving the quality of the service.

**What do you dislike about HCL BigFix?**

I don't see any critical issues in the service at least until now. Everything works perfectly and according to our expectations.

**What problems is HCL BigFix solving and how is that benefiting you?**

The management of the computers of our company network, as regards the constant updating of the software and data synchronization.

  ### 9. The Best Configuration and Patching Tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** John Alexis C. | Senior System Administrator | Information Technology, Enterprise (> 1000 emp.)

**Reviewed Date:** July 29, 2022

**What do you like best about HCL BigFix?**

Easy to install, manage and configure. Software Update Management is now easy to complete.

**What do you dislike about HCL BigFix?**

If you do not have some experience with System Administration, you might encounter issues with configuring it on your infrastructure

**What problems is HCL BigFix solving and how is that benefiting you?**

Windows Update is now easy to do. Fast, reliable and easy to use.

  ### 10. 'HCL BigFix' Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abhijeet . | Software devloper, Enterprise (> 1000 emp.)

**Reviewed Date:** September 04, 2022

**What do you like best about HCL BigFix?**

HCL Bigfix is a platform that usually creates and manages hundred or maybe thousand of automation scripts (Fixlets) that help in enhancing IT Security and Operations.

**What do you dislike about HCL BigFix?**

No Dislike from my end. Everything is Good in this tool.

**What problems is HCL BigFix solving and how is that benefiting you?**

HCL Big Fix helps in Providing IT Security by Giving  notifications against malware attacks Phishing Mails  And In this way it  makes our System Safe and secure.

  ### 11. Great ease of software update management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** August 11, 2022

**What do you like best about HCL BigFix?**

I would like to summarise in points
- It has made software updates easy.
- Helpful in protecting devices
- Overall best for patch management and dev-ops engineers

**What do you dislike about HCL BigFix?**

As I am new to it, I face difficulty in understanding the flow, especially while patching. User-guide should be more comprehensive.

**What problems is HCL BigFix solving and how is that benefiting you?**

This software is loaded with lots of functionality on board, and am still figuring out every single aspect of it, but I have found it useful in every manner, whether the task is small or big it is capable of handling them all fluently. Till now it has remained a big helper in managing several different product updates & management systems.

  ### 12. Best Patch Management suite

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ajit B. | Engineer, Oil & Energy, Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2022

**What do you like best about HCL BigFix?**

User-Friendly administration, Nice Console or Dashboard, support third party application patch update

**What do you dislike about HCL BigFix?**

Licensing parameters are the primary concern. As HCL needs to look into this and price litter lesser means of more cost-effective

**What problems is HCL BigFix solving and how is that benefiting you?**

Windows & Mircosoft application & Third party applications Patching.

  ### 13. BigFix to push windows updates

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bill S. | Manager of Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about HCL BigFix?**

Having the capability to push updates to both internal and external devices.

**What do you dislike about HCL BigFix?**

Setup is not intuitive and you have to restart services most of the time after installing the agent.

**What problems is HCL BigFix solving and how is that benefiting you?**

Keeping our endpoints up to date and secure.

  ### 14. Positive work in progress

**Rating:** 4.5/5.0 stars

**Reviewed by:** Divya T. | Software Test Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about HCL BigFix?**

the outstanding part of bigfix is patch inventory and deployment of the same. This feature keeps cherry-picking simple and easy for infrastructure and DevOps employees.

**What do you dislike about HCL BigFix?**

Some guidelines for how-tos are a little difficult to navigate to perform day-to-day activities, also management-level reporting is also complex to understand and generate the same.

**What problems is HCL BigFix solving and how is that benefiting you?**

cutting back dollars on job hours by reducing workload for either managing software inventory or software deployment is getting better with every version upgrade.

  ### 15. Better management tool to manage one's virtual and physical endpoints.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shrey K. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about HCL BigFix?**

Patching can be done very nicely.
Administration of OS servers is easy.
HCL provides very good support.

**What do you dislike about HCL BigFix?**

At times usage becomes difficult so need proper guide to figure out.
Since the product is regularly updating itself so minor bugs are seen often.

**What problems is HCL BigFix solving and how is that benefiting you?**

It provides better options and reliability as compared to azure endpoint manager. Patching and 3 rd party integrations are most helpful.

  ### 16. Wonderful Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gianfranco R. | Sales Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2022

**What do you like best about HCL BigFix?**

The practicality of use for analyzing the logs of our systems and the completeness of its functions.

**What do you dislike about HCL BigFix?**

Right now I think the software is doing its job well.

**What problems is HCL BigFix solving and how is that benefiting you?**

The opportunity to manage several computers from our office, reducing the time spent on work.

  ### 17. Endpoints Security Manager: HCL BIGFix

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alaina B. | Site Operations Capability Leader, Enterprise (> 1000 emp.)

**Reviewed Date:** September 04, 2022

**What do you like best about HCL BigFix?**

Centralize security operations for all endpoints in one place.

Availability of pre-integrated end-to-end renediation fasten vulnerability eradication.

**What do you dislike about HCL BigFix?**

Now that the vendor has extended management to iPadOS, iOS and Android, I'm left flawless.

**What problems is HCL BigFix solving and how is that benefiting you?**

Makes it seamless to comprehend software usage by maintaining audit readiness even from home.

  ### 18. HCL bigfix is the best endpoint management software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mamatha K. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2022

**What do you like best about HCL BigFix?**

HCL bigfix is the best endpoint management software. It helped us to manage our it operations and security. It helped us in automating the management of end point devices patching and inventory details collection.

**What do you dislike about HCL BigFix?**

Sometimes patching is complicated if we don't have understanding of the requirements.

**What problems is HCL BigFix solving and how is that benefiting you?**

It helped us in automating the management of end point devices patching and inventory details collection.

  ### 19. Wonderfull software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gianfranco R. | Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about HCL BigFix?**


Excellent centralized management of company machine systems. Time saving and guaranteed efficiency.

**What do you dislike about HCL BigFix?**

At the moment I have not found any anomalies or defects that have affected the operation

**What problems is HCL BigFix solving and how is that benefiting you?**

The time needed to distribute updates to the windows machines of the remote systems we manage

  ### 20. Litttle Complex but Powerful management software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2022

**What do you like best about HCL BigFix?**

I have recently started using this software, it's great to use with multiple patches. Security compliances and management is fully automated with detailed reporting functionality. It also has customizable features which make it handier.

**What do you dislike about HCL BigFix?**

They have provided a complete and briefly written Hand Guide but it's a little complex to understand on the first attempt for a few functionalities. Please try to simplify it a little more

**What problems is HCL BigFix solving and how is that benefiting you?**

Greater Data threat security and saves from multiple malware attacks. Automation functionality for the deployment of patches and updates.

  ### 21. Easy integration across all platforms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tarishi G. | Assistant Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2022

**What do you like best about HCL BigFix?**

It's integration web and mobile is flawless. Works perfectly with all OS

**What do you dislike about HCL BigFix?**

Little complicated to understand at first but once you understand it's really helpful

**What problems is HCL BigFix solving and how is that benefiting you?**

It is helping me manage the piles of data and keeping it secure

  ### 22. HCL BigFix is helping the process of multiple IT functions lean and fast.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about HCL BigFix?**

Deployments of agents across multiple endpoints across different cloud platforms with ease. It is helping the IT Teams in a big way by creating automation scripts thus reducing the efforts.

**What do you dislike about HCL BigFix?**

Nothing specific to the tool and its utility. User guide to troubleshooting and getting accustomed to BigFix can be more comprehensive with easy report generation process.

**What problems is HCL BigFix solving and how is that benefiting you?**

Time, money and effort of a resource are major problems BigFix is solving by providing automation and compatibility with cloud endpoints thus making patching, and upgrade work fast and easy reducing manual efforts.

  ### 23. Bigfix has allowed usa to single screen control

**Rating:** 3.5/5.0 stars

**Reviewed by:** carillo r. | Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2022

**What do you like best about HCL BigFix?**

It is full service application we own bigfix lifecycle which is a great name becauseit deploys maintains all oue desktops helping us track devices from the cradle to the grave we would have asked

**What do you dislike about HCL BigFix?**

HCLs partner program you can only review something that exists US open tennis depend is baroque especially for experienced the remote control feature unity has been in need of much

**What problems is HCL BigFix solving and how is that benefiting you?**

Using which 3 year I am still learning about is confirmatory very powerful fuse with lot of functionality we talk in on meeting about deployments of software or a change that needs to happen globally to desktops or servers and I will often be asked bigfix can help and my answer

  ### 24. HCL Bigfix has a great capability to manage your enterprise environment keeping resources updated.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nikunj S. | Senior System Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** August 06, 2022

**What do you like best about HCL BigFix?**

The staggered function helps in managing network bandwidth during patching or pushing updates.

**What do you dislike about HCL BigFix?**

Nothing as such which can be a con to the environment.

**What problems is HCL BigFix solving and how is that benefiting you?**

It helps in managing the resources with great insight post patching.

  ### 25. One of the top 5 best solution to manage update and patches.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Akshay P. | SOC Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2022

**What do you like best about HCL BigFix?**

We can manage all endpoint through the big fox console.

**What do you dislike about HCL BigFix?**

There is two option to set one is Manually update and Scheduled. So users can update this is  I disliked.

**What problems is HCL BigFix solving and how is that benefiting you?**

I solved windows updates which is users don't know related to the windows update issue.

  ### 26. Fast solution managing path Linux Unix windows

**Rating:** 3.5/5.0 stars

**Reviewed by:** epifanio v. | Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2022

**What do you like best about HCL BigFix?**

Bigfix on patch management and software distribution get some useful report due oue needs we use it as a patch management and software update easy to manage and provide a real time

**What do you dislike about HCL BigFix?**

Bigfix performance fast oporations on its interface it sounds complicated talking to a different product with IBM and well sufficient with the name of processor after making

**What problems is HCL BigFix solving and how is that benefiting you?**

Manage system and firmware and update your company product that enables us to install packaging of different application with a single agent allows us to track this is tool has become a big part of our business processor its help as to create successfully endpoint patching

  ### 27. Excellent

**Rating:** 3.5/5.0 stars

**Reviewed by:** Guillermo J F. | Senior Linux unix Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about HCL BigFix?**

Simplicity and good handle de application 

**What do you dislike about HCL BigFix?**

I'm use HCl bigfix every day is excellent products for all company

**What problems is HCL BigFix solving and how is that benefiting you?**

All about manager my application and infrastructure in my work

  ### 28. Endpoint patch management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.)

**Reviewed Date:** August 15, 2022

**What do you like best about HCL BigFix?**

1-Inventory and device list
2-Mass patch management and deployment for different types of devices.
3-Support for different operating systems.
4-Endpoint security

**What do you dislike about HCL BigFix?**

1-Patch difficulties for Linux systems.
2-It would be better there are more reporting option.
3-It is better to improve customization.

**What problems is HCL BigFix solving and how is that benefiting you?**

We control, manage and keep up-to-date all devices in our network and outside of it via VPN.

  ### 29. Good product, great customer support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about HCL BigFix?**

HCL Bigfix helps us secure our application by continuously scanning them and also monitoring third party services

**What do you dislike about HCL BigFix?**

It has an high rate of false positive and is difficult to start using it

**What problems is HCL BigFix solving and how is that benefiting you?**

We are able to monitor third party libraries and open source ones. In this way we are promptly alerted when one CVE on those libraries is identified

  ### 30. BigFix

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about HCL BigFix?**

BigFix is a centralized tool to manage DC servers for automation of patching and fixing vulnerabilities of various Operating Systems.

**What do you dislike about HCL BigFix?**

A little bit of issues we faced during integration.

**What problems is HCL BigFix solving and how is that benefiting you?**

It is solving the patching activity and fixing vulnerabilities by easily automating and centralized management works good.

  ### 31. It's good to use the push patches and software update

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** August 24, 2022

**What do you like best about HCL BigFix?**

Schedule the multiple server in one action

**What do you dislike about HCL BigFix?**

Sometimes it's crashing when the schedule the servers are more.

**What problems is HCL BigFix solving and how is that benefiting you?**

Patching and Software update

  ### 32. It supports most of the OS including mobile devices and one tool makes all

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about HCL BigFix?**

Patch and fix management, Auto Discovery devices,Vulnerability Remediation

**What do you dislike about HCL BigFix?**

Support levels need to be improved a bit, other than that all good.

**What problems is HCL BigFix solving and how is that benefiting you?**

It helps during the Log4j Vulnerability Remediation on time.

  ### 33. Endpoint management software for IT operations to continuous compliance with intelligent automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Neeraj Kumar G. | DevOps Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2021

**What do you like best about HCL BigFix?**

- continuous compliance
- intelligent automation
-can manager versions for any OS
-can manage multiple clouds with a single solution
- patch management and deployment

**What do you dislike about HCL BigFix?**

1.customization
2. lack of guides to help and implement, but overall a worth for IT operations management

**Recommendations to others considering HCL BigFix:**

For managing many devices and patching OS versions on many devices, either on cloud or on-prem, HCL BigFix can manage any endpoint and compliance with intelligent automation and fast troubleshooting. BigFix adds multiple security checks and automates to secure against threats and cyber issues. I recommend HCL BigFix for managing large and complex IT operations.

**What problems is HCL BigFix solving and how is that benefiting you?**

-software inventory available
-easy patching of OS versions
- endpoint fix with easeness
- managing cloud devices as well with just a single solution

  ### 34. Big fix managing app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cristian J. | Professor, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2021

**What do you like best about HCL BigFix?**

one of the best things  is a large number of packages and PC's that can be managed using Windows applications, and  PC's and tablets of different versions of windows.Install security patches and track changes

**What do you dislike about HCL BigFix?**

One of the problems was updating and refreshing the same application. I think it was a large amount of software and applications in the system. The other things were fine.

**What problems is HCL BigFix solving and how is that benefiting you?**

One of the main tasks is to platform equipment and leave it with the original factory software. Tasks are automated and the system detects changes, increasing productivity.

  ### 35. Good to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about HCL BigFix?**

It helps to protect our devices. Software updates are real-time and it's more helpful. We use this mainly for our patch management.

**What do you dislike about HCL BigFix?**

Customizing this product is difficult. The cost of the product is little high. help and implementation are little difficult.

**What problems is HCL BigFix solving and how is that benefiting you?**

patching software

  ### 36. Excellent End Point Management Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark D. | Helpdesk Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2021

**What do you like best about HCL BigFix?**

The flexibility and power of the application is beyond compare. Using the systems language (Relevance language) you are able to perform just about any task to any number of systems with just a few clicks. Need to update a registry key on 700 computers without using Group policy, easy. Deploying software, easy, done. Applying patches, easy, done.
Do you need inventory information for your entire fleet, easy, done.
So many capabilities.

**What do you dislike about HCL BigFix?**

Relevance language can take time to learn, but is worth the investment.

**What problems is HCL BigFix solving and how is that benefiting you?**

Windows and third party patching. Overall management of our windows fleet of computers (Installing apps, making system changes, gathering information) You name it, we can do it. If something can be done via command line\PowerShell etc, you can perform the task with Bigfix.

  ### 37. BigFix allow me to deploy patches and its quick and making the process easy.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2021

**What do you like best about HCL BigFix?**

deploy software patch from any client computer

**What do you dislike about HCL BigFix?**

I don't have any dislike about BigFixes.

**What problems is HCL BigFix solving and how is that benefiting you?**

It help me patch computer issue with computer.

  ### 38. I used BigFix in past but at that time with interface was not so user friendly. It was 4 years ago.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2021

**What do you like best about HCL BigFix?**

The patching was not so inline with Microsoft Patching.

**What do you dislike about HCL BigFix?**

Its too costly for organization and user

**What problems is HCL BigFix solving and how is that benefiting you?**

Patching


## HCL BigFix Discussions
  - [can customization guides be easier to understand?](https://www.g2.com/discussions/can-customization-guides-be-easier-to-understand) - 1 comment, 1 upvote
  - [What is BigFix HCL?](https://www.g2.com/discussions/what-is-bigfix-hcl) - 3 comments

- [View HCL BigFix pricing details and edition comparison](https://www.g2.com/products/hcl-technologies-hcl-bigfix/reviews?page=2&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-05+04%3A16%3A32+-0500&secure%5Bsession_id%5D=b8ba925b-43d7-4f0c-a1a4-04e846d65bf9&secure%5Btoken%5D=0d557166b584d58cc140cbac2f3f113688a1711da148cafa70a287715885797a&format=llm_user)

## HCL BigFix Features
**Scope**
- Endpoint Inclusiveness
- Multi-OS Support

**Asset Inventory**
- Hardware Asset Inventory
- Software Asset Inventory
- Cloud Asset Inventory
- Mobile Asset Inventory
- Asset Discovery

**Generative AI - Autonomous Endpoint Management**
- Behavioral Analysis
- Adaptive
- Predictive

**System Control**
- Device Control
- Web Control
- Application Control
- Asset Management
- System Isolation

**Security**
- Reporting and Alerts
- Endpoint Protection
- Remote Wiping

**Generative AI**
- AI Text Generation
- AI Text Generation

**Monitoring and Management - Autonomous Endpoint Management**
- Patch Management
- Oversees
- Self-Healing
- Centralized Dashboard

**Vulnerability Prevention**
- Endpoint Intelligence
- Firewall
- Malware Detection

**Management**
- Device Enrollment
- Device Configuration
- Device Compliance
- Usage Information
- Data Separation

**Agentic AI - IT Asset Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Security Management**
- Incident Reports
- Security Validation
- Compliance 

**Agentic AI - Unified Endpoint Management (UEM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Management**
- Central Dashboard
- Asset Policy Management
- Risk Management
- Integrations

## Top HCL BigFix Alternatives
  - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) - 4.5/5.0 (1,115 reviews)
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,930 reviews)
  - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - 4.5/5.0 (251 reviews)

