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HCL BigFix Reviews & Product Details

Faizan W.
FW
Bug hunter
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL BigFix?

BigFix provides comprehensive reporting and visibility into our IT infrastructure This helps us to identify and troubleshoot problems quickly and efficiently." Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

The licensing and implementation costs of BigFix can be high, making it less accessible for smaller organizations or those with limited budgets. Review collected by and hosted on G2.com.

What problems is HCL BigFix solving and how is that benefiting you?

Optimizes resource utilization and reduces IT labor costs through automation and streamlined processes. Review collected by and hosted on G2.com.

HCL BigFix Overview

What is HCL BigFix?

HCL BigFix is the AI Digital+ endpoint management platform that leverages AI to improve employee experience and intelligently automate infrastructure management. HCL BigFix offers complete solutions to secure and manage endpoints across nearly 100 different operating systems, ensure continuous compliance with industry benchmarks, and revolutionize vulnerability management with award-winning cybersecurity analytics. HCL BigFix is the single solution to secure any endpoint, in any cloud, across any industry.

HCL BigFix Details
Languages Supported
German, English, French, Italian, Japanese, Portuguese, Spanish, Chinese (Simplified)
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Product Description

HCL BigFix is the only endpoint management platform that enables IT Operations and Security teams to fully automate discovery, management and remediation – whether its on-premise, virtual, or cloud – regardless of operating system, location or connectivity. Unlike complex tools that cover a limited portion of your endpoints and take days or weeks to remediate, BigFix can find and fix endpoints faster than any other solution – all while enabling greater than 98% first-pass patch success rates.

How do you position yourself against your competitors?

The HCL BigFix endpoint management platform gives IT Operations teams the power of Continuous Compliance and Intelligent Automation to manage nearly 100 operating system versions, enabling streamlined management processes, tool consolidation and reduced operating costs.

BigFix's unique approach, coupled with thousands of out-of-the-box security checks, enhance your security posture and automate the fight against ransomware and other cyberattacks.


Seller Details
Year Founded
1999
HQ Location
Noida, Uttar Pradesh
Twitter
@hcltech
445,017 Twitter followers
LinkedIn® Page
www.linkedin.com
244,701 employees on LinkedIn®
Ownership
NSE - National Stock Exchange of India
Total Revenue (USD mm)
$706,760
Description

HCLSoftware, a division of HCLTech, develops, markets, sells, and supports software for AI and Automation, Data, Analytics and Insights, Digital Transformation, and Enterprise Security. HCLSoftware is the cloud-native solution factory for enterprise software and powers millions of apps at more than 20,000 organizations, including more than half of the Fortune 1000 and Global 2000 companies. HCLSoftware's mission is to drive ultimate customer success through relentless product innovation.


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Recent HCL BigFix Reviews

Dat V.
DV
Dat V.Mid-Market (51-1000 emp.)
4.5 out of 5
"BigFix Enterprise"
I like it when the product can update itself, and it integrates well with other vendors.
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"It's good to use the push patches and software update"
Schedule the multiple server in one action
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great product with lots of power on endpoints"
I like the stability of the product. Also I like the way that the product is configured.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

HCL BigFix Media

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83 out of 84 Total Reviews for HCL BigFix

4.4 out of 5
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83 out of 84 Total Reviews for HCL BigFix
4.4 out of 5
83 out of 84 Total Reviews for HCL BigFix
4.4 out of 5

HCL BigFix Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HCL BigFixQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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thaqif i.
TI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HCL BigFix?

Simple and easy IT infrastructure security and maintainance management. Configuration is fast with the help from account success manager. Impressive

workflows for problem identify that can detect issues and provide patch immedietaly. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

A lower licensing and subscription price would help medium organization in a longer run. It also need a simpler reporting management for us to make post-mortem session. Review collected by and hosted on G2.com.

What problems is HCL BigFix solving and how is that benefiting you?

BigFix can support most operating system thus has make it very flexible. Different type of integration can be connected on the same time. Review collected by and hosted on G2.com.

Vikram Y.
VY
Senior Technical Lead
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL BigFix?

We use VRA cloud and AWS instances so our requirement was patch control. We want our virtual machines to run on the same hotfixes/Patches and up to date so we found HCL BigFix as a solution. By considering Performance its good and easy to set up. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

The Bigfix dashboard should be improved. We found even after the agent deploy the final count not showing. We had taken help from customer support to fix the bug. Review collected by and hosted on G2.com.

What problems is HCL BigFix solving and how is that benefiting you?

Earlier we used to update VMs and hosts manually and install hotfixes/Patches by downloading but in some cases Hosts failed to install due to dependencies and support reasons which effect our running applications. So we were looking for one solution and we found HCL BigFix as the solution. Review collected by and hosted on G2.com.

Ankit J.
AJ
Cyber Security Specialist
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL BigFix?

I like the product because it is Easy to use. This supports almost all OS version in my organizaton environment. It is efficiently managing compliance for server, laptop, mobile etc even when users are working from home or office.

Experience with support is really good. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Though it can be integrate with wide range of tools like Service now, Tenable etc. But still there is scope of improvement. Review collected by and hosted on G2.com.

What problems is HCL BigFix solving and how is that benefiting you?

Managing compliance with different- different OS was difficult. After implementation of BigFix its become quite easy. Also reports help to see overall status. Review collected by and hosted on G2.com.

AJ
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL BigFix?

BigFix is capable to manage onprem endpoint along with Cloud hosted wotkload. It help to define priority and patching for critical vulnerability.

It is easy to use and implement. Also help to maintain continous compliance. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Reporting part could be improved bit, so it will be easier for IT team to showcase ready report to management. Review collected by and hosted on G2.com.

What problems is HCL BigFix solving and how is that benefiting you?

It can be integrated with exisitng vulnerabilty management tool. Along with this it can support most of the operating system. Review collected by and hosted on G2.com.

AJ
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL BigFix?

It is helping my IT team in operations & compliance autmation. It is very easy to use and easily integrates with vulnerabilty management tools.

Also I must say Customer support is best in class. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Right now integration with exisitng products are limited to some vendor, But i am sure it will expand coverage. Review collected by and hosted on G2.com.

What problems is HCL BigFix solving and how is that benefiting you?

It is helping me to manage compliance and vulnerability in integration with Tenable. Providng overall visibility for Endpoint irrespective of operating system. Review collected by and hosted on G2.com.

Ravitheja P.
RP
Senior Analyst - Application Pentester
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL BigFix?

It is an integrated approach for all the security solutions which can be applied for organizations.

Top tools like software asset management and user management and focusing on cyber threats are also managed here.

It can be also enabled for automation and cloud assets. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

There are no dislikes as of now, we are still establishing and exploring the technology in more indepth way. Review collected by and hosted on G2.com.

What problems is HCL BigFix solving and how is that benefiting you?

Primarily focussing on Asset Management. Review collected by and hosted on G2.com.

rashmi M.
RM
Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL BigFix?

Enhanced security posture and automating the fight against cyberattacks. Also, maintaining software audit readiness , its a very effective solution to protect endpoints before an attack and helps respond to specific cyberattacks Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Find it a little complex to learn.yes it Review collected by and hosted on G2.com.

What problems is HCL BigFix solving and how is that benefiting you?

Creating UAT PATCHES, baselines and setting default action Review collected by and hosted on G2.com.

Evgeni K.
EK
ServiceNow Developer
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
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(Original )Information
What do you like best about HCL BigFix?

Best about HCL BigFix I like it's scalability, real-time visibility, reporting and analytics feature, as well as comprehensive endpoint management and security Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Integrating with other third-party systems may be challenging, cost might be considered high Review collected by and hosted on G2.com.

What problems is HCL BigFix solving and how is that benefiting you?

BigFix offers a range of features to streamline and enhance the management of endpoints in an organization. Review collected by and hosted on G2.com.

Akash A.
AA
Lead Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL BigFix?

It has almost everything we need for our testing. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

As it has a lot of functionalities, it's a little complex to use. Review collected by and hosted on G2.com.

What problems is HCL BigFix solving and how is that benefiting you?

It's helping to automate my security tasks so it's being easy to complete more task in less time. Review collected by and hosted on G2.com.

MF
Video Designer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL BigFix?

BigFix shines in automating endpoint management, security, and compliance, all from a single platform. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Users dislike BigFix's complex UI, learning curve, high cost, and potential integration challenges. Review collected by and hosted on G2.com.

What problems is HCL BigFix solving and how is that benefiting you?

BigFix fixes endpoint chaos (patching, security, compliance) - simplifying IT, saving time, and reducing risk. Review collected by and hosted on G2.com.