# HCL iAutomate Reviews
**Vendor:** HCL Technologies  
**Category:** [Runbook Automation Software](https://www.g2.com/categories/runbook-automation)
## About HCL iAutomate
HCL iAutomate is a part of Infrastructure Automation and Orchestration offering under the HCLSoftware AI & Intelligent Operations framework. It is an Intelligent Runbook Automation product that brings Artificial Intelligence (AI) and Automation together to simplify and automate enterprise IT operation lifecycle. It leverages Machine Learning (ML) and Natural Language Processing (NLP) to comprehend issues, recommend corrective actions, and initiate automatic resolution, enabling zero-touch automation. By leveraging a repository of over 3400+ configurable and reusable runbooks, it provides robust end-to-end incident remediation and task automation across the infrastructure and applications landscape.






- [View HCL iAutomate pricing details and edition comparison](https://www.g2.com/products/hcl-iautomate/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-25+15%3A25%3A43+-0500&secure%5Bsession_id%5D=08568fbe-e071-4dd8-b20f-1e470bbf83b2&secure%5Btoken%5D=72fd578628b3eb04acafb083fb32673c3f952b6a979cc7799ace197f2a27cda0&format=llm_user)

## HCL iAutomate Features
**Automation Support - Runbook Automation**
- Common Tool Integration
- Scripting Language Support
- Routine Task Automation
- Automated Task Notifications

**Error Management - Runbook Automation**
- Runbook Procedure Updates
- Recovery Options
- Error Management in Automation

**Customization - Runbook Automation**
- Runbook Customization
- Workflow Customization
- Incident Response Customization

**Compliance and Reporting - Runbook Automation**
- Security Management
- Compliance Standards Adherence
- Reporting and Auditing

**Performance - Runbook Automation**
- Self-Service for Non-IT Staff
- Team Collaboration Enhancement
- Load Handling Performance

**Agentic AI - Runbook Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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