Top Rated HCL Commerce Alternatives
There are several key advantages to leveraging WebSphere Commerce as the platform for your eCommerce solution. The product provides significant advantages in both the B2C and B2B markets, giving it a leg up on some of the competition in the space. Provisioning up a storefront is relatively quick and painless. IBM provides "starter stores", which can be installed, re-configured and extended upon. Their Extended Sites offering is a game changer, allowing for sharing of resources and reduction of costs for implementers supporting disparate sites. In the most recent release, IBM has added support for mobile on-boarding. which was at the forefront of the current mobile revolution. The introduction of the rich-internet application Management Center significantly improves support for day to day operations, such as cataloging, promotions and pricing. IBM supports payment services via plug-ins that are relatively fast to implement for any payment service provider. From an architecture perspective, IBM has committed to open-source technologies, including Java and Struts, which reduces the learning curve when hiring technologists to extend and support the product. The recent addition of Sterling to the IBM portfolio has great potential through integrations with the WebSphere Commerce product. Review collected by and hosted on G2.com.
The majority of disadvantages to leveraging WebSphere Commerce come with customizing and extending the platform. Extending the product has become increasingly complex with version 7. IBM is moving away from EJBs and towards a web services-based approach to business data processing. The Data Services Layer (DSL) is difficult to understand and even harder to extend and maintain. Management Center relies on the DSL for processing, so understanding it is a requirement. The growth in the product over the past few releases has resulted in a significant learning curve for developers to understand the features that have been introduced (Dojo, OpenLaszlo). IBM did not do a good job with fix packs in release 7. Several times, Management Center has taken days to weeks to correct after a fix pack deployment. The cost of running WebSphere Commerce has grown significantly in the latest release. Management Center consumes high amounts of memory on operation workstations, requiring catalogers, marketing folks and customer service to have very powerful workstations. The footprint has continued to get larger both on the front end and back end. Luckily, the benefits of the platform still outweigh some of the cost impacts. Review collected by and hosted on G2.com.
Video Reviews
HCL commerce review by Abdullah
180 out of 181 Total Reviews for HCL Commerce
Overall Review Sentiment for HCL Commerce
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I've had experience with HCL Commerce cloud products, and I find the navigation between features incredibly helpful for someone like me who's technically inclined.
Moreover, the dragging and dynamic layout functionalities are currently in high demand within the tech industry, and I've found that HCL Commerce products excel in this aspect.
I hope HCL continues to update its products using the kaizen approach, ensuring they remain among the best cloud products available. Review collected by and hosted on G2.com.
In my opinion, the initial setup process for newcomers can be somewhat challenging and time-consuming. I believe HCL should streamline the product setup to empower novice users to work confidently and efficiently. However, I must commend the HCL team for their exceptional customer support and dedication to resolving issues promptly. Review collected by and hosted on G2.com.
To mange the state of the orders, and order processing is very simple and ease going task,I am a full stack developer and i used the hcl commerce for order processing funcationality.
And it give me better results in on my website. Review collected by and hosted on G2.com.
There is a bit problem i faced with the post order management like tracking order ankit lags on the part of personalization somewhere. Review collected by and hosted on G2.com.
I have used HCL Commerce cloud products and the way we can navitage from one feature to another helps a techie like me to fulfll the purpose of using the products.
Secondly, the dragging and dynamic layout are the most demanding features in tech industry now-a-days and HCL Commerce products takes care of that very well.
Expecting HCL will update in prodcuts using kaizen approach and will keep it in the list of best cloud products. Review collected by and hosted on G2.com.
I personally think initial setup for a newbie is little bit difficult and it takes time. HCL should modify the product setup process in a way that a beginner user can work on it with required confidence and performance.But at the same time, I want to appreciate how HCL team helps in resolving the issue with customer support. Review collected by and hosted on G2.com.
What makes HCL commerce standout is that they still support any cloud which means you can run it yourself or you could use a partner or indeed you can go for a SAAS based solution. So there's variety of options of choose from. Diversity and no blockages in terms of expanding. v9.1.9 has quick checkout which has been a very good experience. Great customer support. Review collected by and hosted on G2.com.
Pricing can be a bit easy on pockets. But given the features provided, wont complain much. Review collected by and hosted on G2.com.
The most helpful feature of HCL Commerce is that it delivers robust customer experiences across B2C, B2B, B2B2B, B2B2C and marketplace models specifcally designed for large scale businesses with complex requirements. The positive aspects of using HCL Commerce includes creation of all in one multiple branded sites, faster configuration and deployment, futuruistic design that promotes high class experiences, Advanced NLP search solutions, improved scaling and flexibility with API first framework and cloud based architecture. Review collected by and hosted on G2.com.
The least helpful feature of HCL Commerce is that timeouts between the servers which seems to be a major drawback, The downsides include troubtleshooting errors, issues related to Duplicate certificate labels, difficulty in ease of implementation, integration of various tools which sometimes takes more time and lack of up to date documentation. Review collected by and hosted on G2.com.
The dashboards & the analytic tools provided by the HCL ommerce is really fantastic. It is very easy to use. Review collected by and hosted on G2.com.
Currently we have not faced any such issue from these softwares till now. Review collected by and hosted on G2.com.
The overall consumer experience they offer once a customer is engaged is one of the best things I've known. There are other things as well like great insights and an intuitive Graphical user Interface. Review collected by and hosted on G2.com.
the overall experience though good but lacks in the scalability of the consumers they have or the engagement analytics they offer. Review collected by and hosted on G2.com.
I like the basic integration which brings different set of competency on the same set of platform whether it is business to customers or business to business. Review collected by and hosted on G2.com.
As of now I do not see any thing which I should dislike rather I will say we should made it more user friendly and easy To Use Layouts Review collected by and hosted on G2.com.
It has differet better features like it is easy in use, integration, implementation, and customer support plus it also better in frequency of use. Review collected by and hosted on G2.com.
Feel like more improvement in integration of AI tools like open ai, copilot, grok, bard, amazone ai code writer is required ...for better performance. Review collected by and hosted on G2.com.
The best thing about HCL commerce is that it helps in a great customer interaction for eccomerce. It is user friendly and can support companies of various sizes. Review collected by and hosted on G2.com.
The customer support needs some fixing, apart from that i think everything is good Review collected by and hosted on G2.com.
