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Harvestr Reviews & Product Details

Harvestr is the all-in-one product management platform where impact-driven teams across the organization collaborate to build successful products. Key features include: - customer feedback management - feature prioritization - product roadmap - product notifications and feedback loop - integrations to customer feedback and data sources (Zendesk, Intercom, Salesforce, Slack...) Harvestr was built by Product Managers, for Product Managers.

Seller

Harvestr

Discussions

Harvestr Community

Languages Supported

English, French

Overview by

Valentin Huang (Product Expert | Helping B2B SaaS companies achieve Product Success 👉 Harvestr.io)

Pricing

Pricing provided by Harvestr.

Scale

$79.00

1 editor Per Month

Elite

$139.00

1 Editor Per Year

View More Pricing Information

Top-Rated Alternatives

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Harvestr Media

Harvestr Demo - Product Success for high-growth B2B SaaS

We are redefining B2B product management with a fully integrated platform that provides you with all the necessary data and tools to create successful products that drive growth.

Centralize customer feedback from a myriad of work apps and teams, at scale. Uncover unique insights on customer needs and identify the most valuable opportunities.

By combining qualitative feedback with revenue data into a flexible and customizable decision-making system, Harvestr helps you drive business impact and align stakeholders on priorities.

Harvestr makes it easier and faster than ever to build product roadmaps that convey the right level of information and give visibility to all your stakeholders.

Collaborate with engineering and design to streamline discovery and delivery. Automate feedback loops with customer-facing teams to bring successful products to market faster than ever.

Synchronize real-time revenue data from external tools and leverage it to prioritize product opportunities.

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Agathe S.

Customer Experience & Insights Senior Project Manager

Mid-Market (51-1000 emp.)

1/19/2023

"Great tool & great team to work with"

4/5

What do you like best about Harvestr?

All feedback messages from different channels gathered in a unique tool

Possibility to close the feedback loop between product & business teams (SFDC > Harvestr > SFDC)

Contributors' roles feature that allows us to share roadmaps internally without giving full access to the tool to go-to-market teams Review collected by and hosted on G2.com.

What do you dislike about Harvestr?

SFDC Data sync + Public API are still missing features but are not blocking points

As you know, our main difficulty is really to set up an operating model associated with the tool... Review collected by and hosted on G2.com.

What problems is Harvestr solving and how is that benefiting you?

Harvestr helps us solve:

The lack of consistency of product feedback across teams & channels

The lack of visibility on reported feedback

A shared feeling of pointless & time-consuming contribution from Business Teams who collect & report feedback

Our difficulties to gather in one unique repository for product feedback

Our difficulties to manage the product backlog & product roadmaps efficiently Review collected by and hosted on G2.com.

Andy Y.

Senior Product Manager

Mid-Market (51-1000 emp.)

6/7/2022

"An easy way to consolidate all our insights!"

4.5/5

What do you like best about Harvestr?

Harvestr is a small and mighty team who was able to help us onboard quickly and offers a really intuitive interface to bring together the customer feedback and insights that were being shared across multiple channels. What was most helpful has been the ability to be transparent with our open source community by offering a fully public roadmap - we love this! Review collected by and hosted on G2.com.

What do you dislike about Harvestr?

Being a smaller organization and earlier on in their journey, there are features and improvements that we would definitely like to see. But we're confident that they'll be shipping these iteratively over time as they grow. Review collected by and hosted on G2.com.

Paolo A.

Co-Founder

Small-Business (50 or fewer emp.)

11/19/2020

"A vital tool in our customer research process"

5/5

What do you like best about Harvestr?

Harvestr does exactly what I was looking for and is giving us a clear picture of what needs to be done next feature-wise. Review collected by and hosted on G2.com.

What do you dislike about Harvestr?

Nothing in particular. As for any other software in this space it takes a moment to understand how to structure the data and there is a bit of a learning curve. That said, after trying a few competitors, Harvestr was definitely the easiest to use. Review collected by and hosted on G2.com.

What problems is Harvestr solving and how is that benefiting you?

In the years we've collected a number of feedback for our Saas product and at some point I felt we were overwhelmed by these requests.

Some features were asked frequently by many customers/leads, but others were more rare and we struggled to understand what was most requested and overall, we didn't know how to catalog the feedback and prioritize. Review collected by and hosted on G2.com.

Vincent B.

Lead Product Manager

Small-Business (50 or fewer emp.)

5/19/2022

"Useful, efficient and evolutive"

5/5

What do you like best about Harvestr?

Harvestr has allowed our team to get deeper insights into our users' feedback and prioritize them in a simple way. We tried many other solutions before and all of them fell into huge complexity. Harvestr's product team is also really keen to receive feedback (and they probably make the best of their tool to prioritize !) and have surprised us many times with new features to improve our workflows. Review collected by and hosted on G2.com.

What do you dislike about Harvestr?

The tool is still in its early stage and hence some features are not too mature. For instance, they have room for improvement regarding timeline views to build roadmaps. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

5/26/2022

"Simple yet complete product management tool"

5/5

What do you like best about Harvestr?

The number one thing I like about Harvestr is probably its simplicity. They offer a clean and intuitive UI, which makes it really pleasant to use on a daily basis. The onboarding was also straightforward and they really took the time to set up us for success.

We tested different solutions before and all of them were either too complicated, not enough holistic or didn't allow us to connect our integrations (Salesforce, Intercom). Now, with just a few clicks, I am able to get insights into our clients' needs as well as ideas on what to prioritize next. Its segmentation and custom attribute fields are also pretty powerful. Review collected by and hosted on G2.com.

What do you dislike about Harvestr?

We use Gong for our user interviews and unfortunately it doesn't integrate with Harvestr. Other than that, it's important to keep the tool tidy and up to date otherwise, it becomes a mess. Review collected by and hosted on G2.com.

What problems is Harvestr solving and how is that benefiting you?

- Not having a clear picture of our customers' needs.

- Lacking data to back some of our product decisions.

- Struggle to efficiently communicate on feature releases when we ship something.

Knowing exactly how many times some features have been requested and by who. Aligning teammates and customers on dynamic product roadmaps. Having the confidence to make decisions backed by data. Proactively prevent issues and misunderstandings in the product, while also reducing support workload. Review collected by and hosted on G2.com.

Romain D.

Senior Product Manager

Small-Business (50 or fewer emp.)

5/19/2022

"Collecting & managing user feedback made easy"

4.5/5

What do you like best about Harvestr?

Best of the best is the highlight feature, to link part of one user feedback to a discovery (a group of feedback). Very useful when a message contains multiple feedback.

Discovery view centralizing the discoveries with its parameters, views, filters and sorting options, super natural

Intercom integration and Google Chrome extension

Inbox to sort incoming feedback Review collected by and hosted on G2.com.

What do you dislike about Harvestr?

Missing a feedback form for users to log their feedback directly. It would be useful, especially on the public roadmap. But the team is very responsive I'm sure they'll improve soon. Review collected by and hosted on G2.com.

Sarah C.

Product Operations Director

Mid-Market (51-1000 emp.)

6/13/2022

"Great intuitive tool to help us building our roadmap based on multichannel feedback"

5/5

What do you like best about Harvestr?

Harvestr is critical in the way we build our roadmap. It allows us to collect feedback from clients and prospects, via Zendesk/Salesforce/Gmail, but now from anywhere (Trello, NPS tools...) thanks to their great Chrome plug-in.

UX/UI is very clean, zero bugs.

Their amazing team is very reactive and always ready to listen to our use cases. Review collected by and hosted on G2.com.

What do you dislike about Harvestr?

Nothing to dislike here, their roadmap is moving pretty fast.

A public roadmap would be very welcomed, especially now that they have this feature :) Review collected by and hosted on G2.com.

Clément S.

CEO

Small-Business (50 or fewer emp.)

6/17/2022

"To build a better product"

5/5

What do you like best about Harvestr?

We use harvestr for quite a long time now and it helps us a lot to build our own product! Feedbacks, roadmap, priorization. 🙌 You should give it a try 🤓 Review collected by and hosted on G2.com.

What do you dislike about Harvestr?

I think feedbacks on roadmap might be more inspiring for our community maybe. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

5/24/2022

"Great Tool for feedback management !"

4.5/5

What do you like best about Harvestr?

The customizable inboxes allow the auto-assignment of feedback to team members.

The easiness of assigning feedback to a discovery. The overall UX is great. Review collected by and hosted on G2.com.

What do you dislike about Harvestr?

We had some issues with specific exports but the support team was very quick to answer and the bug was fixed rapidly. Review collected by and hosted on G2.com.