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Harri Reviews & Product Details - Page 4

Harri Overview

What is Harri?

Harri is the global leader in Frontline Employee Experience technologies. The Harri Platform is built for companies with service at the heart of their business and includes solutions for talent attraction, workforce management, employee engagement, and compliance. Harri enables organizations to intelligently recruit, retain, and manage the best talent to run and improve their businesses. It serves over 55,000 restaurant and hotel locations and four million hospitality employees globally, with emerging growth in retail and healthcare. Harri has forged relationships with many of the world’s top hospitality brands by staying laser-focused on its mission to improve the employee experience for frontline teams. Harri welcomed notable customers like Raising Cane’s Chicken Fingers and launched system-wide implementations for Subway in the U.S. and McDonald’s in the U.K. The company’s active user base doubled annually, facilitating 7.2M job applications, 2.6M messages, and the creation of 237K job listings.

Harri Details
Discussions
Harri Community
Languages Supported
English
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Product Description

Harri is the workforce operating system designed specifically for the hospitality industries.

How do you position yourself against your competitors?

The link between a great customer experience and a great employee experience is undeniable. Harri’s focus on the service workforce prioritizes employee experience above all else.


Seller Details
Seller
Harri
Year Founded
2012
HQ Location
New York, NY
Twitter
@Harri
1,597 Twitter followers
LinkedIn® Page
www.linkedin.com
608 employees on LinkedIn®
Description

Harri is the global leader in Frontline Employee Experience. The Harri platform is built for companies that have service at the heart of their business and believe that the customer experience will never exceed the employee experience. The Harri suite of talent attraction, workforce management, employee engagement and compliance technologies enable organizations to intelligently attract, manage, engage and retain the best talent to run and improve their business. Harri serves over
4,000 restaurant and hotel locations and four million hospitality employees globally, with emerging growth in retail and healthcare. To learn more, visit www.harri.com.


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Recent Harri Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"great recruitment tool"
you can send an interview invite to a group at once and group applicants easily. there is speedy customer suppoert.
AW
Alvin W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great Service"
usability - easy to navigate and communicate with candidates
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Quick and easy"
Quick to processing new employees and add them to our payroll
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Harri Media

Harri Demo - Harri dashboard
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Harri Demo - Harri AMS
Hiring dashboard
Harri Demo - My Docs
All employees view
Harri Demo - Feedback(2).png
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Harri Demo - Harri Engage
Engage dashboard
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96 Harri Reviews

4.3 out of 5
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96 Harri Reviews
4.3 out of 5
96 Harri Reviews
4.3 out of 5

Harri Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HarriQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Hospitality
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Harri?

Easy to navigate and straight forward.

Having all CVs in one platform, easy to book interviews Review collected by and hosted on G2.com.

What do you dislike about Harri?

When you have more than one property and your position is expiring the email we receive does not specify the Hotel. Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

HARRI is helping me find candidates Review collected by and hosted on G2.com.

JP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Harri?

As a new HR Assistant, I have experience using Harri on the admin side at a new job. I found Harri a super easy to function as it's user-friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Harri?

I haven't found many issues so far; maybe that occasionally, when we have new applicants apply for a job role, the applications go into the phone screen column instead of the new applicant's section, therefore making the task more time-consuming. Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

The only issue I seem to be having with Harri is trying to solve why the new applicants are going into the phone screen column instead of the new applicants; we have spoken to our Account Manager at Harri, and he is working on the issue. Review collected by and hosted on G2.com.

LG
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Harri?

The ease of managing labor laws digitally then having to fill out paper work Review collected by and hosted on G2.com.

What do you dislike about Harri?

My one issue was resolved so non at the moment. Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

We had an issue where when we get capture consent for labor laws if their was two consent required, this would delete the first consent. This has recently been resolved. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Harri?

The schduling functionality, AMS and Comms Hub Review collected by and hosted on G2.com.

What do you dislike about Harri?

Prone to glitches which can be frustrating Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

Scheduling with historical sales data - able to look for trends, can use smart scheduling to build more effective schedules quickly Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Harri?

Communciation to and from canddiates to business is smooth Review collected by and hosted on G2.com.

What do you dislike about Harri?

nothing, i cant think of anything, its great Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

Harri is solving recruitment space for me, I use them for all recruitment for the company i work for Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Harri?

Fairly simple to navigate and get a quick snapshot of roles and statuses. quick responses from support team when needed. Review collected by and hosted on G2.com.

What do you dislike about Harri?

Would be good to have a bit more from the ATS, such as the ability to filter candidates by specific requirements (eg education, years of experience, location) and the ability to sort candidates in swimlanes (eg old to new, A-Z). Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

Helps us manage our applicant tracking needs and communicate with candidates easily. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Harri?

good and quick support when needed. good training materials for managers and admin accounts. Their Christmas party opened to clients was a fantastic idea to meet and link with the team at Harri. Review collected by and hosted on G2.com.

What do you dislike about Harri?

a small improvement can be done in the hiring section when screening candidates Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

Harri helps to post job adverts on different platforms and is a straight forward system that helps streamline the candidates in a quick period of time. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Harri?

Good interface and effective system. Good for frequent users Review collected by and hosted on G2.com.

What do you dislike about Harri?

Poor support system when things go wrong Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

Great ATS - having all candidates in one place and easy to track Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Harri?

Easy to use

good customer support

lots of good features Review collected by and hosted on G2.com.

What do you dislike about Harri?

not very flexible

things cannot be changed as per business requirements Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

Paperless and a smoother onboarding process Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Harri?

Amazing platform and user friendly platform Review collected by and hosted on G2.com.

What do you dislike about Harri?

Limitations on some features. Sometimes requires a lot clicks Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

Harri is solving all of our recruitment Review collected by and hosted on G2.com.