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Harri Reviews & Product Details - Page 2

Harri Overview

What is Harri?

Harri is the global leader in Frontline Employee Experience technologies. The Harri Platform is built for companies with service at the heart of their business and includes solutions for talent attraction, workforce management, employee engagement, and compliance. Harri enables organizations to intelligently recruit, retain, and manage the best talent to run and improve their businesses. It serves over 55,000 restaurant and hotel locations and four million hospitality employees globally, with emerging growth in retail and healthcare. Harri has forged relationships with many of the world’s top hospitality brands by staying laser-focused on its mission to improve the employee experience for frontline teams. Harri welcomed notable customers like Raising Cane’s Chicken Fingers and launched system-wide implementations for Subway in the U.S. and McDonald’s in the U.K. The company’s active user base doubled annually, facilitating 7.2M job applications, 2.6M messages, and the creation of 237K job listings.

Harri Details
Discussions
Harri Community
Languages Supported
English
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Product Description

Harri is the workforce operating system designed specifically for the hospitality industries.

How do you position yourself against your competitors?

The link between a great customer experience and a great employee experience is undeniable. Harri’s focus on the service workforce prioritizes employee experience above all else.


Seller Details
Seller
Harri
Year Founded
2012
HQ Location
New York, NY
Twitter
@Harri
1,598 Twitter followers
LinkedIn® Page
www.linkedin.com
608 employees on LinkedIn®
Description

Harri is the global leader in Frontline Employee Experience. The Harri platform is built for companies that have service at the heart of their business and believe that the customer experience will never exceed the employee experience. The Harri suite of talent attraction, workforce management, employee engagement and compliance technologies enable organizations to intelligently attract, manage, engage and retain the best talent to run and improve their business. Harri serves over
4,000 restaurant and hotel locations and four million hospitality employees globally, with emerging growth in retail and healthcare. To learn more, visit www.harri.com.


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Overview Provided by:

Recent Harri Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"great recruitment tool"
you can send an interview invite to a group at once and group applicants easily. there is speedy customer suppoert.
AW
Alvin W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great Service"
usability - easy to navigate and communicate with candidates
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Quick and easy"
Quick to processing new employees and add them to our payroll
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Harri Media

Harri Demo - Harri dashboard
Harri view
Harri Demo - Harri AMS
Hiring dashboard
Harri Demo - My Docs
All employees view
Harri Demo - Feedback(2).png
Shift Feedback Loop
Harri Demo - Harri Engage
Engage dashboard
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96 Harri Reviews

4.3 out of 5
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96 Harri Reviews
4.3 out of 5
96 Harri Reviews
4.3 out of 5

Harri Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HarriQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Harri?

Harri system can do nearly everything from start to finish in an employee's journey, and anything it can't do the company reviews regularly and makes changes. It's evolved into a must-have system. Review collected by and hosted on G2.com.

What do you dislike about Harri?

If I had to find an issue and it would be small, next of kin details more visible to managers instantly to emergencies Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

Everything in one place, and so user friendly Review collected by and hosted on G2.com.

Nikita M.
NM
HR Business Partner
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Harri?

Switching to Harri from our previously used ATS has been really rewarding. The website and the app are both extremely easy to navigate and are pretty straight forward. Review collected by and hosted on G2.com.

What do you dislike about Harri?

would be good to have more data and analytics features. Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

Harri has definitely streamlined our recruitment process making it very hassle free for both us employers and our candidates. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Harri?

the swim leans are easy to navagate and keep track of people as oyu can add extra lanes as needed. the quick response from support Review collected by and hosted on G2.com.

What do you dislike about Harri?

the acess levels makes it sem like i ahve to jump thriugh hoops to set up things such as onboarding files.

finding applicants int he search bar, sometimes i can't find people

the fact that the first letter of the sentance does not auto capitalise

that you can't filter messages in the chat function and and all the chats piles ontop of eachother and get lost. Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

setting up interviews and managing incoming applicants Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Harri?

Simple & easy to use system. Very little training required for new managers to understand and use. Review collected by and hosted on G2.com.

What do you dislike about Harri?

It could be easier to edit / add to onboarding documents. A lot still seeems to be hard coded.

For example we wanted to add one question about referrals to our new starter form and were told it just isn't possible. Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

High volumes of candidate admin - it deals with this very well.

It's far off but we are interested in this developing as a potential 'all in one' platform for the whole employee lifecycle Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Harri?

Harri is easy to use, easy to teach others to use. the support system is great, you get answers back to your queries really quickly. Review collected by and hosted on G2.com.

What do you dislike about Harri?

Sometimes when you change for example user rights. I have done the exact same thing as before but it just doesnt work. It can be frsutrating, however like I said before the support you receive from harri is great. Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

Harri is now marking each applicant which is massively benefitting us. So putting all the more experienced candidates at the top of the line. It is fantastic. Review collected by and hosted on G2.com.

GP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Harri?

Harri has been a revolutionary tool for our business. It has allowed the business to quickly and easily recruit and onboard strong, relevant applicants allowing us to stay ahead of our competitors in a vastly difficult market to recruit for. Scheduling are easily created with the use of sales forecasts, as well as Timesheets being accurately recorded with the use of facial recogntion. What I love most about Harri is that it knows it is not perfect and they are constantly looking at ways of improving its service as well as using suggestions from us as its cutomers to improve. Review collected by and hosted on G2.com.

What do you dislike about Harri?

The technical support can be troublesome sometimes as it seems to take a number of emails to get to the solution which this time can be better spent on other tasks. However I must say that our customer success manager, Nina Levy has been a tremendous support when we seem to be getting nowhere with the technical support team. Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

Source and Hire, Scheduling, Timesheets, Core HR, Holidays, Review collected by and hosted on G2.com.

EC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Harri?

I love how everything is presented. It's easy to know where you're going when you are about to click on a link. You are able to search through both expired job requisites as well as active requisites. Review collected by and hosted on G2.com.

What do you dislike about Harri?

I can't find anything to complain about. Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

Just having a pool of candidates to choose from that is easy to use. Review collected by and hosted on G2.com.

RV
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Harri?

The way it keeps both the recruitment & onboarding processes clear and organised. Review collected by and hosted on G2.com.

What do you dislike about Harri?

I struggle with the reporting side and "back of house" side. I.E. uploading templates etc kand be longwinded and I often struggle retrieving stats. Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

It iliminates the need for physical paperwork and reduces the risk of processes not being followed i.e. obtaining RTW documentation Review collected by and hosted on G2.com.

JR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Harri?

Good connection with other companies including Trust ID!

Easy to check proof of right to work

Also very easy to send documents to new starters Review collected by and hosted on G2.com.

What do you dislike about Harri?

Setting up a new location or changing from tenanted to managed can be quite time consuming Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

Proof of right to work checks Review collected by and hosted on G2.com.

MD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Harri?

The simplicity of use, very straight forward and easy to navigate, a lot of features Review collected by and hosted on G2.com.

What do you dislike about Harri?

Unfortunately, the layout of the page is for larger screens and is not very good on 13 inch laptop Review collected by and hosted on G2.com.

What problems is Harri solving and how is that benefiting you?

Holds all the data in one place and is multifunctional Review collected by and hosted on G2.com.