HappyFox Chat Reviews & Product Details - Page 7

I love being able to communicate with my app users and give them remote support Review collected by and hosted on G2.com.

The reports for the free plan do not provide much information Review collected by and hosted on G2.com.

Its very simple to set up and the slack integrations are awesome! Review collected by and hosted on G2.com.

Nothing. The service is pretty good overall. Review collected by and hosted on G2.com.

I really like that I can run mobile as well as on a local machine. Review collected by and hosted on G2.com.

On my IOS app, using happyfox has been a little odd. It logs me out at unexpected times. Review collected by and hosted on G2.com.

It is very user friendly and is also easy to set-up. Review collected by and hosted on G2.com.

there is nothing at this point that we dislike Review collected by and hosted on G2.com.

Easy location and page views, lead generation Review collected by and hosted on G2.com.

No answer, sometimes it freezes on the screen Review collected by and hosted on G2.com.

Ease of use and alert sounds

Tracking of messages while we're away

Easy to find transcripts

Clear windows Review collected by and hosted on G2.com.

Cannot highlight and copy info from active chat easily. It scrolls down automatically when you're trying to so do. Inconvenient when trying to look up information in our system or create forms with customer provided information Review collected by and hosted on G2.com.

Integration with Slack and Pipedrive. Would love to see more info pulled from Pipedrive CRM and FB Chat notification with HappyFoxChat through Slack. Review collected by and hosted on G2.com.

No notification from Slack if message coming from FB Review collected by and hosted on G2.com.

Easy to use, easy to implement, a lot of features, transcripts coming to email. Review collected by and hosted on G2.com.

Mobile application in not synchronized with web app. Messages are not coming. Also it would be nice that web app notify me when I am offline, or when my session ends. Review collected by and hosted on G2.com.

I appreciate being able to include canned responses and receive offline messages. HappyFox Chat is easy to use and quick to learn. There are plenty of features available that allow the users to cater their experience to their needs. Review collected by and hosted on G2.com.

The functionality to actually become unavailable (i.e. logged out) is not as intuitive as I would prefer. Also, notifications of chats is not too customizable. It would help to have some feature that allows for customization of notifications to either be obtrusive, such as a notification popping up on screen, or to stay in the background (similar to a small notification on the tab that has HappyFox chat open). Review collected by and hosted on G2.com.

I like that when I am engaged in a chat with a customer I am able to see what webpages they have viewed, and what products they have added to their cart. It functions quickly, without lag time that I have experienced with other chat services. Review collected by and hosted on G2.com.

I wish it would show the customer email so I could reference them via email during the chat if needed. It would also be great to be able to upload product images to the chats, to help customers determine specific versions of products they are considering. Review collected by and hosted on G2.com.