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HappyFox Chat Reviews & Product Details - Page 11

HappyFox Chat Overview

What is HappyFox Chat?

HappyFox Live Chat is designed to deliver real-time support, enhancing customer interactions and satisfaction. The solution features an intuitive and customizable chat widget that allows businesses to engage with customers instantly, deflect common queries, and reduce the number of support tickets generated. This capability helps streamline support operations, allowing teams to focus on more complex issues while providing customers with quick and effective resolutions. Trusted by over 12,000 companies in 70+ countries, HappyFox Live Chat serves a wide range of industries, including e-commerce, IT, retail, media, and more. The platform’s flexibility and scalability make it an ideal choice for businesses of all sizes looking to improve their customer support experience. By integrating seamlessly with existing help desk systems, HappyFox Live Chat ensures that support teams can efficiently manage customer inquiries, leading to higher satisfaction rates and more efficient workflows. Additionally, HappyFox Live Chat offers valuable features such as visitor tracking, chat routing, multi-language support, and robust analytics. These tools empower businesses to gain deeper insights into customer behavior, track agent performance, and continuously optimize their support strategies. With the ability to tailor the chat experience to match your brand, HappyFox Live Chat is a comprehensive solution for businesses aiming to provide exceptional customer service.

HappyFox Chat Details
Languages Supported
English
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Product Description

Live Chat Software for your website.


Seller Details
Year Founded
2011
HQ Location
Irvine, California
Twitter
@HappyFoxApp
2,523 Twitter followers
LinkedIn® Page
www.linkedin.com
122 employees on LinkedIn®
Phone
+1 (949) 535-2220
Description

The help desk company that helps SMBs and large enterprises be the best at customer support. Supports multi channels like email, voice, and mobile (iOS and Android). Going forward, social media.


Shalin J.
SJ
Overview Provided by:
Founder & CEO HappyFox Inc - Help Desk & Live Chat Solution

Recent HappyFox Chat Reviews

Kshitij J.
KJ
Kshitij J.Mid-Market (51-1000 emp.)
4.5 out of 5
"Great tool for customer support teams."
The different distribution methods (round robin and broadcast mode) are very useful when handling a support team and give you a lot of options. The...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Great simple chat platform"
My favorite part was being able to see what customers were typing in real-time. I liked that we could set a chat limit to prevent too many chats fr...
James C.
JC
James C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Happy Fox made us Happy Users"
Integration with the Happy Fox Help Desk where we manage/handle all support requests for our business. The chat system is intuitive, fast, and easy...
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HappyFox Chat Media

HappyFox Chat Demo - HappyFox Chat Widget
Lightweight & Mobile responsive Live Chat Widget for your website
HappyFox Chat Demo - HappyFox Live Chat Interface
With a unique user interface designed to let you work faster and easier, HappyFox Chat is that perfect mix of surprisingly sleek and stunningly simple.
HappyFox Chat Demo - HappyFox Chat - Apps
HappyFox Chat - iOS, Android & Mac Apps
HappyFox Chat Demo - HappyFox Chat - Pro active Live Chat
Offer help and prompt customers with personalized messages, contextual promotions and relevant product information, in real-time, when the purchase intent is high.
HappyFox Chat Demo - HappyFox Chat Integrations
Sync and streamline data by integrating HappyFox Chat with all your favorite business apps.
HappyFox Chat Demo - Multi-Website Live Chat
A different chat widget for every website. A single chat backend to manage it all.
Answer a few questions to help the HappyFox Chat community
Have you used HappyFox Chat before?
Yes

104 HappyFox Chat Reviews

4.4 out of 5
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104 HappyFox Chat Reviews
4.4 out of 5
104 HappyFox Chat Reviews
4.4 out of 5

Overall Review Sentiment for HappyFox ChatQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Consumer Goods
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about HappyFox Chat?

I like how easy this is to use. The canned responses are great. Review collected by and hosted on G2.com.

What do you dislike about HappyFox Chat?

i dont like how it doesnt seperate days for you chats it would make it easier to go back Review collected by and hosted on G2.com.

Recommendations to others considering HappyFox Chat:

seperating chats by days to make easier to research previous chats Review collected by and hosted on G2.com.

What problems is HappyFox Chat solving and how is that benefiting you?

Solving customer issues by using this is easier for our customers. Review collected by and hosted on G2.com.

Verified User in Libraries
CL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about HappyFox Chat?

The opportunity to get in touch with the customer in an easy and practical way Review collected by and hosted on G2.com.

What do you dislike about HappyFox Chat?

Little information about visitors, and offline support. Review collected by and hosted on G2.com.

What problems is HappyFox Chat solving and how is that benefiting you?

I resolve customer questions for my product. They are satisfied and use the product better Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about HappyFox Chat?

Product administration and management is super easy. Review collected by and hosted on G2.com.

What do you dislike about HappyFox Chat?

I'm unable to download name and email of chat history Review collected by and hosted on G2.com.

What problems is HappyFox Chat solving and how is that benefiting you?

Swift response to customer complaint & enquiry Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
CH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about HappyFox Chat?

Easy controls, toggle for availabilty and volume Review collected by and hosted on G2.com.

What do you dislike about HappyFox Chat?

No strong dislikes, for the most part the program meets needs Review collected by and hosted on G2.com.

What problems is HappyFox Chat solving and how is that benefiting you?

allows us to have direct contact with those using our services Review collected by and hosted on G2.com.