Their market penetration into the pre-graduate and senior college talent at most universities is second-to-none. If you're trying to hire new grads, Handshake swooped in and allowed us to catch people 1-2 years earlier than they hit LinkedIn or Indeed. While the platform is visually straightforward, it also just works reliably without unnecessary complications or bloated features. Students seems to actually check messages and respond. Seeing 40% open rates and 3% response rates to cold messages as a recruiter in today's market is unheard of.
What makes it work is their support team. I don't know if we just got the good reps or if it's normal, but I will say that their engagement and work on our behalf was far above any of our other vendor partners. They seemed determined to earn our repeat subscription by providing as much support as necessary to achieve ROI. That was a welcome change from others in the market just charging for their name. Review collected by and hosted on G2.com.
Price. They're not cheap by any stretch, but they are market competitive with their more established competitors. They're also very active in partnering with their customers to ensure they get the ROI on the price. They were speaking our company's language relative to our hiring goals specifically and asking intelligent ROI questions. The price is steep for an emerging platform, but they have penetration into a deep market to warrant it.
I'm especially curious how the user interface on their student social feed continues to develop better. Review collected by and hosted on G2.com.
