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238 HALO Reviews
Overall Review Sentiment for HALO
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I enjoy the personable relationship between the account representative and my team. Review collected by and hosted on G2.com.
I dislike the look and appearance of the Halo Portal. I also have trouble logging on to the site due to a server error. This happens every other time I try and log in. Review collected by and hosted on G2.com.
I love the customer service response time by Denise Fulkerson and Roger Chin. Whenever there is a hiccup or I have a general question, either or both of these folks reply almost immediately. Review collected by and hosted on G2.com.
I have no real dislikes. Any issues Moen has with Halo services are promptly and professionally handled. Review collected by and hosted on G2.com.
Halo has a 'can do' approach...they are very flexible and cater the program to meet the customer's needs.
Able to customize or configure as needed. So far have delivered on what they advertise and they have good practices a technology. Review collected by and hosted on G2.com.
A couple of slips in timellines do to hand-offs that have to occur on their end (one team to provide another team info needed). Review collected by and hosted on G2.com.
Clay and Kaisha are personable and quick to answer emails. The company and employees are very responsive to changes and suggestions. Review collected by and hosted on G2.com.
Implementation of new processes can take a while. Would love a faster turnaround. Review collected by and hosted on G2.com.